This document discusses evaluation in human-computer interaction (HCI). It defines evaluation as assessing a system's usability, effectiveness and efficiency. The goals of evaluation are to identify usability issues, improve user satisfaction and ensure user needs are met. Expert analysis is an important part of the design evaluation process and should be done before implementation to prevent costly mistakes. Key approaches to expert analysis discussed are cognitive walkthroughs, heuristic evaluation, use of models, and leveraging previous work.