@hannah_bo_banna 
@hannah_bo_banna 
harder, better, faster, stronger 
our work is never over 
@hannah_bo_banna
@hannah_bo_banna 
harder
@hannah_bo_banna 
seo is harder than it used to be
@hannah_bo_banna 
2011 - crackdown on ‘thin’ content
@hannah_bo_banna 
2012 - crackdown on ‘low quality’ links
@hannah_bo_banna 
2013 - moving from indexing to understanding
@hannah_bo_banna 
fast forward to today: 
search queries which shouldn’t work, 
do work
@hannah_bo_banna
this could be bad news if you’re a publisher 
@hannah_bo_banna
@hannah_bo_banna
@hannah_bo_banna 
as google get smarter, 
publishers are getting an increasingly raw deal
@hannah_bo_banna
but we’re not just seeing this for informational queries 
@hannah_bo_banna
we’re also seeing Google’s proprietary products for generic 
@hannah_bo_banna 
transactional queries
@hannah_bo_banna 
SkyScanner rank 
1st 
this is the fold
@hannah_bo_banna 
it’s getting to the point 
that in order to survive you need to be a brand
@hannah_bo_banna
but in some instances even that might not be enough 
@hannah_bo_banna
@hannah_bo_banna 
MoneySuperMarket’s 
organic listing is 
above the fold - but 
Google are being very 
aggressive
nevertheless organic search is still an important channel 
@hannah_bo_banna 
& brands still want to rank
they also want to decrease their reliance on search and 
@hannah_bo_banna 
gain traffic from other sources
to help them rank we need to get them links 
@hannah_bo_banna
if they’re great links, they’ll also send traffic 
@hannah_bo_banna
plus, if we create things which people want to share we’ll 
@hannah_bo_banna 
also get traffic from social sites
so all we need to do is create some content 
@hannah_bo_banna 
sounds pretty easy, right?
@hannah_bo_banna 
it really isn’t easy
@hannah_bo_banna 
it’s tough & it’s getting tougher
Feb 2012: 400 LRDs 1194 facebook ‘likes’ 1943 tweets 
@hannah_bo_banna
you may see your efforts becoming less effective over time 
@hannah_bo_banna
Oct 2013: 93 LRDs 187 facebook ‘likes’ 619 tweets 
@hannah_bo_banna
getting content to work for you is hard today 
& it’s likely to get even harder in the future 
@hannah_bo_banna
@hannah_bo_banna 
challenge accepted
@hannah_bo_banna 
so, we’ve covered off 
‘harder’
@hannah_bo_banna 
better
@hannah_bo_banna 
publishing is changing
@hannah_bo_banna 
today we have publishers that curate, 
rather than create
@hannah_bo_banna
@hannah_bo_banna 
then this happened
@hannah_bo_banna 
this corporate blog 
stopped letting their awkward CEO post lame stuff 
& skipped straight to awesome 
this probably isn’t true, but writing headlines like this is kind of fun
@hannah_bo_banna
@hannah_bo_banna 
by replicating the upworthy model 
this pet food retailer blog 
attracted 20m unique visitors in June 2014 
http://dis.tl/PetFlow-WSJ
what happened next will blow your mind 
@hannah_bo_banna 
yeah, so that’s hyperbolic in the extreme, I’ll stop now
today this is a stand-alone media business 
selling banners & content recommendation ads 
@hannah_bo_banna 
http://dis.tl/PetFlow-WSJ
@hannah_bo_banna
in a similar fashion we have publishers creating sub-brands 
(which are pretty divorced from the parent brand) 
@hannah_bo_banna
this british newspaper established in 1903... 
@hannah_bo_banna
@hannah_bo_banna
has created a ‘buzzfeed’ style sub-brand to 
@hannah_bo_banna 
reach new audiences
@hannah_bo_banna
@hannah_bo_banna 
whilst this is interesting, 
this isn’t a great solution for many brands
@hannah_bo_banna 
the vast majority of clients ask for this:
@hannah_bo_banna 
get us links!
@hannah_bo_banna 
or more accurately
@hannah_bo_banna 
get us press coverage 
& exposure on sites our target audience read 
(oh & social shares would be nice too)
@hannah_bo_banna 
if you want coverage on other sites, 
you need to create things those sites will want to cover
@hannah_bo_banna 
not curate stuff with clickbait headlines
@hannah_bo_banna 
& those quizzes don’t always get as 
many links as you’d hope
@hannah_bo_banna 
945k facebook ‘likes’ 4.3k tweets 75 LRDs
@hannah_bo_banna 
that’s still reasonably impressive 
& I don’t imagine they’re shooting for links 
but 
if you are shooting for links 
then this might not be the way to go
@hannah_bo_banna 
50k facebook ‘likes’ 1.6k tweets 54 LRDs
@hannah_bo_banna 
it did generate 365k visits to the site 
& the client was happy
@hannah_bo_banna 
this also happened
@hannah_bo_banna
@hannah_bo_banna 
but how do we do things better?
@hannah_bo_banna 
reactive real-time
@hannah_bo_banna
@hannah_bo_banna
@hannah_bo_banna 
the takeaway here is not: 
‘you need a bit of luck’
@hannah_bo_banna 
the takeaway here is: 
‘be ready, willing & able to take advantage of opportunities 
as & when they arise’
@hannah_bo_banna 
if @Arbys hadn’t tweeted that 
someone else probably would have 
& they wouldn’t have benefitted
@hannah_bo_banna 
whilst you should put processes in place 
to allow you to do this, 
it’s probably not enough by itself
@hannah_bo_banna 
what’s better?
@hannah_bo_banna 
planned real-time
@hannah_bo_banna 
when oreo turned 100, they created 
100 pieces of content 
over 100 days
@hannah_bo_banna
the campaign got over 1m facebook ‘likes’ 
& thousands of pieces of press coverage 
@hannah_bo_banna
@hannah_bo_banna 
this highly topical content put the 
cookie the centre of people’s conversations 
without being self-serving
@hannah_bo_banna 
what if you’re not a well known brand?
@hannah_bo_banna 
ads that don’t feel like ads
http://dis.tl/wren-kiss @hannah_bo_banna
my desire was to create something that was 
interesting to people beyond a fashion angle... 
Melissa Coker - Wren 
@hannah_bo_banna
[it’s] an interesting film that exists on its own, rather 
than something that feels like a commercial... 
Melissa Coker - Wren 
@hannah_bo_banna
@hannah_bo_banna 
92m YouTube views 
& coverage from over 1300 sites
but that’s all content someone else has created… 
@hannah_bo_banna 
what about content we’ve created?
@hannah_bo_banna 
content which breaks news
@hannah_bo_banna 
961 LRDs 102k facebook ‘likes’ 4.4k tweets
@hannah_bo_banna 
we made this to appeal to music fans 
& music journalists
@hannah_bo_banna 
we think publishers covered it because 
it was a great story
@hannah_bo_banna 
wait, what?
we think that people shared it because it allowed them to 
@hannah_bo_banna 
express their opinions
@hannah_bo_banna 
content which supports existing editorial
@hannah_bo_banna
@hannah_bo_banna 
308 LRDs 2.2k facebook ‘likes’ 1.3k tweets
we made this to appeal to the startup community 
@hannah_bo_banna 
(& tech journalists)
we think publishers covered it because 
it supported the WhatsApp acquisition story 
@hannah_bo_banna
@hannah_bo_banna 
content people ‘look good’ sharing
@hannah_bo_banna 
354 LRDs 19,4k facebook ‘likes’ 6.5k tweets
we made this to appeal to people working in 
@hannah_bo_banna 
the creative industry
@hannah_bo_banna 
we think publishers covered it because 
creativity is a hot topic 
and 
the piece has impact because the people 
featured have devoted fans
@hannah_bo_banna 
we think people shared this because it: 
made them look smart 
and/or 
made them look interested & interesting 
and/or 
made them look literary
@hannah_bo_banna 
so we’ve covered off 
‘harder’ & ‘better’
@hannah_bo_banna 
faster
I’m not necessarily saying we need to create content faster 
@hannah_bo_banna 
or 
find ways to ‘scale’
an obsession with scaling is where we went wrong before 
@hannah_bo_banna
@hannah_bo_banna
@hannah_bo_banna
but we are playing catch up in some areas 
@hannah_bo_banna 
& we need to get better, faster
@hannah_bo_banna 
the new normal
@hannah_bo_banna 
if you’re *still* ignoring mobile 
you will be screwed
there will be more mobile search queries 
@hannah_bo_banna 
than desktop search queries 
this year
@hannah_bo_banna 
here’s google’s response
towards the end of last year we launched some 
pretty big design improvements for search on 
@hannah_bo_banna 
mobile and tablet devices... 
John Wiley, Google 
http://dis.tl/john-wiley
today we've carried over several of those changes 
@hannah_bo_banna 
to the desktop experience 
John Wiley, Google 
http://dis.tl/john-wiley
@hannah_bo_banna 
google are going mobile first
@hannah_bo_banna 
and there’s this
@hannah_bo_banna
@hannah_bo_banna
@hannah_bo_banna 
but it’s not just search; 
social is mobile
77% of users access facebook via their mobile 
http://dis.tl/fb-mobile-users 
@hannah_bo_banna
80% of users access twitter via their mobile 
http://dis.tl/twitter-mobile-users 
@hannah_bo_banna
if you’re creating content that’s designed to be shared 
@hannah_bo_banna
@hannah_bo_banna 
you need to design it mobile first
@hannah_bo_banna 
understanding the power of ideas, 
as opposed to thinking in formats
@hannah_bo_banna 
an idea is a novel combination 
of previously unconnected elements 
in a way which adds value
@hannah_bo_banna 
this is tricky to parse 
so let’s shoot straight to an example
http://dis.tl/axis-chords @hannah_bo_banna
ever wondered why all pop songs sound the same? 
@hannah_bo_banna
@hannah_bo_banna 
they all use the same four chords
they could have just created a list of all the songs that use 
@hannah_bo_banna 
the same 4 chords
@hannah_bo_banna 
meh
@hannah_bo_banna 
but it’s not until you hear it 
that you really get it
@hannah_bo_banna 
why do pop songs sound 
the same? 
they use the same 
4 chords 
bring it to life with 
a mash up 
combining 
previously 
unconnected 
elements 
execute in a way 
that adds value
@hannah_bo_banna 
an video is not an idea 
it’s a format
@hannah_bo_banna 
an infographic is not an idea 
it’s a format
@hannah_bo_banna 
you need a great idea
@hannah_bo_banna 
then you need to communicate the idea 
by using an appropriate format
@hannah_bo_banna 
but focus on the idea first
@hannah_bo_banna 
further reading: 
how to produce content people will share 
http://dis.tl/MJ-share 
how to produce better content ideas 
http://dis.tl/MJ-idea 
lessons in virality from axl rose 
http://dis.tl/HS-axl
@hannah_bo_banna 
pitching for bigger budgets
@hannah_bo_banna
@hannah_bo_banna 
the worst thing we ever did 
was claim organic search traffic was ‘free’
@hannah_bo_banna 
we then made 
similarly foolhardy claims about social traffic
we need to stop positioning what we do as 
@hannah_bo_banna 
‘free’ or ‘cheap’
@hannah_bo_banna 
cheap is rarely synonymous with great
@hannah_bo_banna 
& in order to gain traction 
the content you’ll need to create 
will require bigger budgets
@hannah_bo_banna 
so don’t sell yourself short
@hannah_bo_banna 
so we’ve covered off 
‘harder’, ‘better’ & ‘faster’
@hannah_bo_banna 
stronger
how has this affected how we work at distilled today? 
@hannah_bo_banna
@hannah_bo_banna 
we’re trying to create things that 
break news 
and/or 
support existing editorial 
and/or 
people ‘look good’ sharing
we’re seeing success with that approach 
@hannah_bo_banna
@hannah_bo_banna 
& it’s opening doors for us
we’re getting access to people higher up in the 
@hannah_bo_banna 
organisations which we work with
& we’re able to do better work as a result 
@hannah_bo_banna
I believe that those in the search industry today are in a 
@hannah_bo_banna 
great position for the future
@hannah_bo_banna 
those currently chasing our tails 
have not evolved much in the past 70 years
@hannah_bo_banna 
whereas we’ve evolved to the extent 
that we’re barely recognisable
@hannah_bo_banna 
& we’ll continue to evolve
@hannah_bo_banna 
our work is never over
@hannah_bo_banna 
good luck out there x
@hannah_bo_banna 
thank you ☺
Hannah Smith 
Content Strategist, Distilled 
caffeine addict; book worm; 
would really like a unicorn... 
send cat pictures or questions to: 
hannah.smith@distilled.net 
@hannah_bo_banna
credits 
Images: 
daft punk - http://www.gq.com/images/style/2013/05/daft-punk/daft-punk-630.jpg 
panda - http://radiofreethinker.com/2013/04/19/pandagate-panda-primer/ 
penguin - http://www.aktifmag.com/wacky-waddlers-10-penguin-facts-things/ 
hummingbird - http://ibc.lynxeds.com/photo/anna039s-hummingbird-calypte-anna/male-annas-hummingbird-hovering 
hydrant - http://giveupinternet.com/2009/01/14/mitchell-kapor-getting-information-off-the-internet-is-like-taking-a-drink-from-a-fire-hydrant- 
pic/ 
filter bubble - http://www.popuppoems.com/2011/05/19/whos-afraid-of-the-big-bad-algorithm/ 
daily mirror - https://pbs.twimg.com/media/B2Rj9mQCEAEc8WC.jpg 
pharrell - http://www.ibtimes.com/arbys-blasts-pharrells-grammys-hat-twitter-can-we-have-our-hat-back-1548140 
future of marketing - https://plus.google.com/112310499813770104747/posts/JBesS2cnAGo 
danbo - https://www.flickr.com/photos/nomadic_lass/6889892777/in/set-72157629144987013 
unicorn - http://queenofheartsonthesleeve.tumblr.com/post/58736423727/ok-not-much-but-here-it-is-3

Harder, Better, Faster, Stronger - Search Congres 2014