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Gulf States Horticultural Expo 2012: Marketing to Today’s Consumer
The Top 10 ,[object Object],[object Object],[object Object],[object Object],[object Object]
10. ,[object Object],[object Object]
Gardening groups, by age
Gardener Type – By Age Q9.  Which of the following best describes your gardening activities?
Time Invested in Gardening Q11. Over the last few years, would you say that your time invested in gardening has…? Q12.  Why has the time you have invested in gardening [increased/decreased]? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ageless Society ,[object Object],[object Object],[object Object],[object Object]
The non-gardeners Q1b. Have you ever done any flower gardening as an adult?
Reasons for not gardening Q1c.  What is the main reason you did not flower garden this past season? Q1d.  What are the other reasons you did not garden this past season?
9. ,[object Object],[object Object],[object Object],[object Object]
Eco? The endorser,  but not the driver. Q7a. Below are some statements related to the reasons you garden and your gardening habits.  Please rate your agreement with the statements using a scale of 1 to 7, where 7 means ‘totally agree’ and 1 means ‘totally disagree’.
Eco-lution ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
Localize! ,[object Object],[object Object],[object Object],[object Object]
8. ,[object Object],[object Object]
Least Important Characteristic  in Purchasing Decision Q32b. Which characteristic is least important in your decision to purchase?
7. ,[object Object],[object Object]
Stores Purchased Flowers Q17.  What stores did you purchase flowers from in the past year? Q18.  Which of these stores would you consider your primary store for flower purchases? Other / Local hardware (4%) Other discount (3%) 55% 50% 45% 43% 17% 15% 37% 21% 18% 16% 1% 6% 0% 20% 40% 60% 80% 100% Local Nursery Home Depot Lowe's Wal-Mart Grocery Store Other Percent of Gardeners  Primary store Shopped for flowers
Propensity to ‘shop around’… other stores visited Numbers exceed 100% if more than one secondary outlet chosen.
Reasons For Store Selection By Primary Store Q19/20. Reasons you shop at your primary store?
Reasons Would Leave/Shop Somewhere Else for Plants Q21. What reason would most likely make you leave a store and shop somewhere else for flowering plants. Q21/22. Reasons you might leave a store and shop somewhere else for flowering plants. Younger gardeners (<45 yrs) are more likely to say this
How Much Spent on Flowers in Past Year  - By Primary store Q14.  In the last 12 months, about how much have you spent in flowers purchased that come in flats or pots for the garden, your patio, etc.? The most amount is also spent by the more experienced gardener, but not the ‘master gardener’.
6. ,[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Primary Reason Garden Q7b.  Which statement best reflects your primary reason for gardening? “ Zero” for home value!
5. ,[object Object],[object Object],[object Object]
 
4. ,[object Object],[object Object]
Flower Purchases Q16.  What types of flowers have you purchased within the last year?
Change in Gardening Habits/Trends Q26. Below are statements regarding gardening habits and how they have changed over time. Mark whether you agree or disagree.
 
 
 
 
 
3. ,[object Object],[object Object]
My first home… Q13.  Which of the following is the primary reason you began flower gardening as an adult?
Emotional Connectivity ,[object Object],[object Object],[object Object],[object Object],[object Object]
Primary Reason Garden Q7b.  Which statement best reflects your primary reason for gardening?
2. ,[object Object],[object Object]
 
1. ,[object Object],[object Object]
Where Look for Gardening Ideas/Inspiration Q25. Where do you look for gardening ideas or inspiration? Significantly more important for the less experienced gardener
I won’t buy it if…. ,[object Object],[object Object],[object Object],[object Object]
No price, no sales.  Rain or shine.
When in doubt….
 
 
Sun vs. shade above all else Q24a. Which information is most important to provide on a flowering plant’s label?
What’s wrong with this picture?
Great Expectations ,[object Object],[object Object],[object Object],[object Object],[object Object]
Summary…. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Gulf States Horticultural Expo 2012: How to Market Edibles
Methodology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
10.  First is function. ,[object Object],PERENNIALS ANNUALS
Flowers in Yard: Perennials vs. Annuals ,[object Object],Q19_1. Approximately what percent of your flowers in your yard are annuals and what percent are perennials? Please do not include flowering shrubs in your estimate.  Base: Have purchased perennial plants within the last year
First is function… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Agreements with Statement: Top Two Box ,[object Object],Q25. (Top2Box (9-10) Summary) Below are some statements related to perennials. Please select your level of agreement with each statement using the scale below.  Base: Have purchased perennial plants within the last year Letters indicate the value is significantly higher than the corresponding value at the 95% confidence level.
Agreements with Statement: Top Two Box ,[object Object],Q25. (Top2Box (9-10) Summary) Below are some statements related to perennials. Please select your level of agreement with each statement using the scale below.  Base: Have purchased perennial plants within the last year Letters indicate the value is significantly higher than the corresponding value at the 95% confidence level.  Know your audience.  If you are selling to the woman – talk about color, shape and texture.  If you are selling to the man – talk about ease of use!
9.  With more perceived ‘ease of use’ ,[object Object],[object Object],First season Next season First season Next season Annuals – amount of work Perennials – amount of work
Strengths and Weaknesses of Perennials Positives (+) Negatives (-) Easier to maintain.  One-time planting, less watering, less deadheading, less weeding. Short bloom time. Cost effective/good value in the long-run. More education/knowledge required than annuals. Hardy, lasting, enduring. Higher initial investment. Variety in color, shape, textures. Multiplies and invades or crowds other plants. Share with friends and neighbors –  “We have bamboo that must be like the starter culture for great sourdough rolls.  Everyone in the neighborhood has benefited.”  [Portland] Grows too large. Fragrance. Correct pruning necessary to facilitate blooming. Dead stems etc. require clean-up.
8.  It’s an investment ,[object Object],[object Object],[object Object],CAUTION:  The younger generation will have their own balance of investment on this – with ‘instant gratification’ worth more….
7.  Investments are ‘long term’ ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
7.  Investments are ‘long term’ ,[object Object],Like bottles of wine – indicate those that are ‘ready to enjoy now’, drinkable in 2-3 years, or those that need to be cellared…
6.  Hardy!  ,[object Object],[object Object],Hardy! Color!
5.  Multiply and Divide….and conquer! ,[object Object],[object Object],[object Object],[object Object],Know your audience!  Younger gardeners will appreciate the ability to divide and spread – it adds value.  More mature gardeners will love the pride that comes from sharing.
What Perennials Stand for…
4.  The ‘whaddayacallit???’ ,[object Object],[object Object],[object Object],[object Object]
What would get gardeners to buy perennials they are not familiar with… Q26. When it comes to a perennial you are not familiar with, which of the following would get you to buy it? Base: Have purchased perennial plants within the last year (Total n=253) 4.  The ‘whaddayacallit???’
3.  More and more retail outlets. ,[object Object]
Reasons for Store Preference Q24a.  What is the main reason that [INSERT Q23b STORE] is your primary store for perennial plant purchases?  Q24b.  What are the other reasons [INSERT Q23b STORE] is your primary store for perennial plant purchases? Base: Have purchased perennial plants within the last year Home Depot (n=42) Lowe’s (n=48) Walmart (n=17) Local/ Independent Garden Center (n=112) It is within close proximity to my home 71% 44% 47% 41% Gardening department is neat and well organized 50% 56% 35% 25% Healthy/well cared for plants 45% 54% 12% 71% Plants that are well labeled with gardening instructions 43% 42% 29% 45% Broad selection - 'I know I will find what I am looking for' 36% 52% 29% 56% Knowledgeable and helpful sales associates 33% 31% 6% 56% The products sold here come with a money back guarantee if I'm not satisfied 33% 35% 24% 25% It's time efficient - I can purchase other needed items outside of the gardening category 31% 35% 41% 11% They have the best prices 31% 33% 41% 21% It is the place I have always shopped for plants 21% 19% 24% 38% Unique plants I may not find other places 17% 13% 18% 43%
Reasons For Leaving A Store ,[object Object],Q24c. Which of the following would be most likely to make you leave a store and shop somewhere else for perennial plants? Base: Have purchased perennial plants within the last year (Total n=253)
2.  Delight vs. confusion ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
1.  Information seals the deal ,[object Object]
1.  Information seals the deal ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],A name I know A name I know
Your perennial guide to success….. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Gulf States Horticultural Expo 2012: How to Market Edibles
Why all of the craze??? Concern for the  Environment…. Growing your own Veggies is good! Economic Pressure… Growing your own Veggies saves money! Concern for your health…. Home-grown is the  Ultimate ‘chain  of custody’
Methodology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Home. Garden. ,[object Object],My first gardening efforts included BOTH vegetables and flowers!
Home. Garden. ,[object Object],[object Object],[object Object],[object Object],Sending vegetable gardening items home with school kids is a great way to get parents involved!
Out of sight, but in my mind. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Out of sight, but in my mind. ,[object Object],[object Object],[object Object],[object Object],Spark interest by merchandising veggie plants that are great in containers!
Vegetable gardening?  Priceless. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Strengths and Weaknesses of Vegetable Gardening Positives (+) Negatives (-) Much better taste Weeding hard work Healthier eating Watering work and time consuming Feeling of pride and accomplishment Dealing with critters very frustrating Self sufficiency Risk of failure Share with others Failure especially frustrating and disappointing Enjoy the outdoors Learning opportunity for children Encourages kids to eat their vegetables
Primary Reason for Vegetable Gardening ,[object Object],10.  Which statement best reflects your primary reason for vegetable gardening? Base: Have purchased vegetable plants within the last year (Total n=342) Younger gardeners are significantly more likely to be gardening to save money
Actual dollars….  ,[object Object],S8.  Over the last year, about how much did you spend on vegetable/herb plants? Base: Have purchased vegetable plants within the last year (Total n=342) Mean $73 $70 $85 $92 $66
Packed full of hardy flavor! 7a.  How important is each of these when deciding which tomato variety to plant? The largest driver of the decision-making process for a variety comes from flavor.  Things such as hardiness and disease resistance are also important – more so to the experienced gardener.
Vegetable Plant Shopping ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
And  seed  sales being up??? ,[object Object],5a.  0f the different vegetables/herbs you planted what percent are grown from seed and what percent are purchased as plants? Base: Have purchased vegetable plants within the last year (Total n=342) Letters indicate the value is significantly higher than the corresponding value at the 95% confidence level.  Canadian gardeners are more likely than Americans to start with seeds – but for how long?
Seed vs. plant Vs. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Convenience and breadth Q8a. What stores did you purchase vegetable/herb plants from [this season/last season]? Q8b. Which of these stores would you consider your primary store for vegetable/herb plants? Independent Garden centers are still favored over individual chains, but the mass market, combined, has the majority of this category.
Vegetable Plant Shopping ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Vegetables/Herbs: Reasons for Store Preference ,[object Object],[object Object],9a.  What is the  main reason  that [Q8b STORE] is your primary store for vegetable/herb plant purchases? 9b.  What are the  other  reasons [INSERT Q8b STORE] is your primary store for vegetable/herb plant purchases?  Base: Have purchased vegetable plants within the last year (Total n=342) Home Depot (n=60) Lowe’s (n=48) Walmart (n=29) Local/ Independent Garden Center (n=145) It is within close proximity to my home 62% 69% 45% 44% Healthy/well cared for plants 55% 60% 35% 77% Broad selection - 'I know I will find what I am looking for' 48% 56% 55% 56% Gardening department is neat and well organized 43% 58% 28% 23% Plants that are well labeled with gardening instructions 32% 38% 31% 34% Knowledgeable and helpful sales associates 28% 33% 10% 56% It's time efficient - I can purchase other needed items outside of the gardening category 28% 40% 45% 10% It is the place I have always shopped for plants 23% 27% 7% 32% The products sold here come with a money back guarantee if I'm not satisfied 22% 42% 14% 13% They have the best prices 18% 44% 55% 19%
[object Object],The first name in gardening.  15a. What brands of vegetable/herb plants come to mind, regardless of whether or not you have used them? In the box below, please type all brands that you can recall. If you do not know any brands, please check none. 15b.  Which of the following brands of  vegetable/herb plants  have you ever heard of? Base: Have purchased vegetable plants within the last year (Total n=342)
Value Expectations: Burpee vs. Non-Branded ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Value Expectations: Burpee vs. Non-Branded ,[object Object],[object Object],16.  Next, we’d like to understand how much you think the following tomato plant might be worth.  At what price would you consider this plant (a standard 4&quot; size pot) to be… Base: Have purchased vegetable plants within the last year
Aim for the core! ,[object Object],Base: Have purchased vegetable plants within the last year (Total n=342) 18.  Please indicate how likely you would be to purchase this product idea by using the following 1-10 point scale. Letters indicate the value is significantly higher than the corresponding value at the 95% confidence level.  Old Time Taste – likelihood to purchase 57% Want to grow tomatoes as sweet and plump as those you remember from your childhood? Or how about peppers that are packed with flavor?  Burpee now brings you a special collection of those varieties that will deliver that “Old Time Taste” that you enjoy.  Like Heirloom varieties, these are packed with great taste, but are easier to grow and more hardy in the garden.  Easy to grow and even easier to enjoy!
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],It’s all about getting them comfortable.
Repeat visits…… 12.  Which of the following best describes the timing of your vegetable and herb gardening?  Base: Have purchased vegetable plants within the last year (Total n=342) Letters indicate the value is significantly higher than the corresponding value at the 95% confidence level.  Shifting people to gardening ‘enthusiast increases IGC store visits.
Bill Calkins ~  [email_address] “ Flourish” ~ on Facebook @BillCalkins ~ on Twitter THANK YOU!

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Gulf States Hort Expo 2012: Today's Consumer

  • 1. Gulf States Horticultural Expo 2012: Marketing to Today’s Consumer
  • 2.
  • 3.
  • 5. Gardener Type – By Age Q9. Which of the following best describes your gardening activities?
  • 6.
  • 7.
  • 8. The non-gardeners Q1b. Have you ever done any flower gardening as an adult?
  • 9. Reasons for not gardening Q1c. What is the main reason you did not flower garden this past season? Q1d. What are the other reasons you did not garden this past season?
  • 10.
  • 11. Eco? The endorser, but not the driver. Q7a. Below are some statements related to the reasons you garden and your gardening habits. Please rate your agreement with the statements using a scale of 1 to 7, where 7 means ‘totally agree’ and 1 means ‘totally disagree’.
  • 12.
  • 13.  
  • 14.
  • 15.
  • 16. Least Important Characteristic in Purchasing Decision Q32b. Which characteristic is least important in your decision to purchase?
  • 17.
  • 18. Stores Purchased Flowers Q17. What stores did you purchase flowers from in the past year? Q18. Which of these stores would you consider your primary store for flower purchases? Other / Local hardware (4%) Other discount (3%) 55% 50% 45% 43% 17% 15% 37% 21% 18% 16% 1% 6% 0% 20% 40% 60% 80% 100% Local Nursery Home Depot Lowe's Wal-Mart Grocery Store Other Percent of Gardeners Primary store Shopped for flowers
  • 19. Propensity to ‘shop around’… other stores visited Numbers exceed 100% if more than one secondary outlet chosen.
  • 20. Reasons For Store Selection By Primary Store Q19/20. Reasons you shop at your primary store?
  • 21. Reasons Would Leave/Shop Somewhere Else for Plants Q21. What reason would most likely make you leave a store and shop somewhere else for flowering plants. Q21/22. Reasons you might leave a store and shop somewhere else for flowering plants. Younger gardeners (<45 yrs) are more likely to say this
  • 22. How Much Spent on Flowers in Past Year - By Primary store Q14. In the last 12 months, about how much have you spent in flowers purchased that come in flats or pots for the garden, your patio, etc.? The most amount is also spent by the more experienced gardener, but not the ‘master gardener’.
  • 23.
  • 24.
  • 25. Primary Reason Garden Q7b. Which statement best reflects your primary reason for gardening? “ Zero” for home value!
  • 26.
  • 27.  
  • 28.
  • 29. Flower Purchases Q16. What types of flowers have you purchased within the last year?
  • 30. Change in Gardening Habits/Trends Q26. Below are statements regarding gardening habits and how they have changed over time. Mark whether you agree or disagree.
  • 31.  
  • 32.  
  • 33.  
  • 34.  
  • 35.  
  • 36.
  • 37. My first home… Q13. Which of the following is the primary reason you began flower gardening as an adult?
  • 38.
  • 39. Primary Reason Garden Q7b. Which statement best reflects your primary reason for gardening?
  • 40.
  • 41.  
  • 42.
  • 43. Where Look for Gardening Ideas/Inspiration Q25. Where do you look for gardening ideas or inspiration? Significantly more important for the less experienced gardener
  • 44.
  • 45. No price, no sales. Rain or shine.
  • 47.  
  • 48.  
  • 49. Sun vs. shade above all else Q24a. Which information is most important to provide on a flowering plant’s label?
  • 50. What’s wrong with this picture?
  • 51.
  • 52.
  • 53. Gulf States Horticultural Expo 2012: How to Market Edibles
  • 54.
  • 55.
  • 56.
  • 57.
  • 58.
  • 59.
  • 60.
  • 61. Strengths and Weaknesses of Perennials Positives (+) Negatives (-) Easier to maintain. One-time planting, less watering, less deadheading, less weeding. Short bloom time. Cost effective/good value in the long-run. More education/knowledge required than annuals. Hardy, lasting, enduring. Higher initial investment. Variety in color, shape, textures. Multiplies and invades or crowds other plants. Share with friends and neighbors – “We have bamboo that must be like the starter culture for great sourdough rolls. Everyone in the neighborhood has benefited.” [Portland] Grows too large. Fragrance. Correct pruning necessary to facilitate blooming. Dead stems etc. require clean-up.
  • 62.
  • 63.
  • 64.
  • 65.
  • 66.
  • 68.
  • 69. What would get gardeners to buy perennials they are not familiar with… Q26. When it comes to a perennial you are not familiar with, which of the following would get you to buy it? Base: Have purchased perennial plants within the last year (Total n=253) 4. The ‘whaddayacallit???’
  • 70.
  • 71. Reasons for Store Preference Q24a. What is the main reason that [INSERT Q23b STORE] is your primary store for perennial plant purchases? Q24b. What are the other reasons [INSERT Q23b STORE] is your primary store for perennial plant purchases? Base: Have purchased perennial plants within the last year Home Depot (n=42) Lowe’s (n=48) Walmart (n=17) Local/ Independent Garden Center (n=112) It is within close proximity to my home 71% 44% 47% 41% Gardening department is neat and well organized 50% 56% 35% 25% Healthy/well cared for plants 45% 54% 12% 71% Plants that are well labeled with gardening instructions 43% 42% 29% 45% Broad selection - 'I know I will find what I am looking for' 36% 52% 29% 56% Knowledgeable and helpful sales associates 33% 31% 6% 56% The products sold here come with a money back guarantee if I'm not satisfied 33% 35% 24% 25% It's time efficient - I can purchase other needed items outside of the gardening category 31% 35% 41% 11% They have the best prices 31% 33% 41% 21% It is the place I have always shopped for plants 21% 19% 24% 38% Unique plants I may not find other places 17% 13% 18% 43%
  • 72.
  • 73.
  • 74.
  • 75.
  • 76.
  • 77. Gulf States Horticultural Expo 2012: How to Market Edibles
  • 78. Why all of the craze??? Concern for the Environment…. Growing your own Veggies is good! Economic Pressure… Growing your own Veggies saves money! Concern for your health…. Home-grown is the Ultimate ‘chain of custody’
  • 79.
  • 80.
  • 81.
  • 82.
  • 83.
  • 84.
  • 85. Strengths and Weaknesses of Vegetable Gardening Positives (+) Negatives (-) Much better taste Weeding hard work Healthier eating Watering work and time consuming Feeling of pride and accomplishment Dealing with critters very frustrating Self sufficiency Risk of failure Share with others Failure especially frustrating and disappointing Enjoy the outdoors Learning opportunity for children Encourages kids to eat their vegetables
  • 86.
  • 87.
  • 88. Packed full of hardy flavor! 7a. How important is each of these when deciding which tomato variety to plant? The largest driver of the decision-making process for a variety comes from flavor. Things such as hardiness and disease resistance are also important – more so to the experienced gardener.
  • 89.
  • 90.
  • 91.
  • 92. Convenience and breadth Q8a. What stores did you purchase vegetable/herb plants from [this season/last season]? Q8b. Which of these stores would you consider your primary store for vegetable/herb plants? Independent Garden centers are still favored over individual chains, but the mass market, combined, has the majority of this category.
  • 93.
  • 94.
  • 95.
  • 96.
  • 97.
  • 98.
  • 99.
  • 100. Repeat visits…… 12. Which of the following best describes the timing of your vegetable and herb gardening? Base: Have purchased vegetable plants within the last year (Total n=342) Letters indicate the value is significantly higher than the corresponding value at the 95% confidence level. Shifting people to gardening ‘enthusiast increases IGC store visits.
  • 101. Bill Calkins ~ [email_address] “ Flourish” ~ on Facebook @BillCalkins ~ on Twitter THANK YOU!