Guide to selling Internationally in
the B2B domain
Tapping into new customers across continents
World is your playground
Every corporations is operating in a global
marketplace.
Even a takeaway down the street is
competing with Mcdonalds for a pie of
customer spend. If a corporation's
competition is global why should not its
market be the same.
If you have any doubts just look at two
countries Germany and China, they have
become economic powerhouse based on
their exports
To succeed in the global market a corporation need a
strategy. The process to undertake it involves a multi
pronged approach
• Undertake market research to identify prospects, competition, and
pricing
• Define a marketing plan to take the offering to the market
• Design an operational mechanism that is able to cope with a
slightly different nature of demand
How to Target Customer
Once a corporation decides to compete
in the global market, it needs to ask a
few question-
• Will it sell directly or through
partners?
• What target markets it wants to
address?
• Which products it wants to offer?
• What will be the pricing strategy?
IDENTIFY YOUR TARGET
MARKETS
What is the market
landscape
What kind of
competion exists
What is your mode
of entry
What should be your market entry strategy
Joint Venture
Trading Partner 100 % Subsidiary
Your cheat sheet
IDENTIFY YOUR
TARGET MARKETS
CONSIDER YOUR
MARKET ENTRY
STRATEGY
ATTRACT
CUSTOMERS WITH
A 360 DEGREE
ENGAGEMENT
ESTABLISH A
CONTINUOUS
ENGAGEMENT
PROCESS
Undertake Gap Analysis Review your internal data see
what is your ideal customer
persona
What campaigns
have worked for you
What have been
your most significant
wins/losses?
What is the typical
contract value of
your first sale?
What messaging
resonates with your
prospect?
Which countries
outside your
domestic market
your customers
come from.
Undertake a pilot campaign test-selling specific products to these markets
SWOT Analysis
Let us take an example of a software services company from India. They are a small sized
corporation but with a well- established brand locally with some key customers in India, US
and UK. They have a strong tech team, and a fairly nascent marketing team and sales
team.
Currently, they’re exploring the possibility of further expanding into the United States,
United Kingdom, Australia and other English speaking market
Strength
• An emerging high growth
brand
• A strong pool of
knowledge workers
experts in a niche
domain
• Price advantage over
domestic operators
functioning in the
developed market
• Easily scalable delivery
capability
• Access to high quality
resource pool
Weakness
• Lack of deep
understanding of local
markets
• Inability to portray
thought leadership
• Weak domain knowledge
• Fairly nascent customer
acquisition models
• Lack of understanding of
overseas regulations
Opportunity
• High growth
economies with low
access to high
quality resources
• Business friendly
international market
which is open to
innovation
• High adoption to
technology unlike
domestic market
• Export oriented
Tech-friendly
government policies
in India
Threat
• Low barrier to entry for other
domestic corporations
operating in a similar domain
• Hyper-competitive, saturated
Indian market. Rapidly
diminishing the cost
advantage of India because of
ever increasing Indian
employee salaries
• Negative perception of Indian
companies associated with
stereotypes
• A large number of overseas
corporates opening their
offshore development centres
in India
Customer Acquisition
Conferences Tradeshows Content Marketing Referral Network
Conferences
Identify which
conferences
your target
audiuences is
most actively
participating
What costs are
involved in
ensuring
attendance in
those events
Can you get
institutional
support from
bodies like
Nasscom to
participate in
those events
Tradeshows
Identify which
trade shows
address your
industry
segment most
closely
What costs are
involved in
ensuring
attendance in
those events
Starting by
participating in
events where
the costs are
low
Unlike conferences which are organized by corporations like Gartner
trade shows take on a more industry specific use case
Content Marketing
Use Social Media,
affliate network and
SEO to attract
online customers
Segment based
marketing using
Email, Chatbots,
Newsletters is the
key to success
Personalization is
the key
Optimize your online
presence for mobile
and build presence
in local languages
Deep dive into your existing network, see if
some of your existing customers can help you
make introduction into your target market
Referral Network
Your future beckons you
Selling in the international market can be the
expansion roadmap a corporation needs.
It helps you hedge your risk against your local
market economy fluctuation
To find out how Vichinth can help
email us at info@vichinth.com or visit us at
www.vichinth.com

Guide to selling internationally in the B2B domain

  • 1.
    Guide to sellingInternationally in the B2B domain Tapping into new customers across continents
  • 2.
    World is yourplayground Every corporations is operating in a global marketplace. Even a takeaway down the street is competing with Mcdonalds for a pie of customer spend. If a corporation's competition is global why should not its market be the same. If you have any doubts just look at two countries Germany and China, they have become economic powerhouse based on their exports
  • 3.
    To succeed inthe global market a corporation need a strategy. The process to undertake it involves a multi pronged approach • Undertake market research to identify prospects, competition, and pricing • Define a marketing plan to take the offering to the market • Design an operational mechanism that is able to cope with a slightly different nature of demand
  • 4.
    How to TargetCustomer Once a corporation decides to compete in the global market, it needs to ask a few question- • Will it sell directly or through partners? • What target markets it wants to address? • Which products it wants to offer? • What will be the pricing strategy?
  • 5.
    IDENTIFY YOUR TARGET MARKETS Whatis the market landscape What kind of competion exists What is your mode of entry
  • 6.
    What should beyour market entry strategy Joint Venture Trading Partner 100 % Subsidiary
  • 7.
    Your cheat sheet IDENTIFYYOUR TARGET MARKETS CONSIDER YOUR MARKET ENTRY STRATEGY ATTRACT CUSTOMERS WITH A 360 DEGREE ENGAGEMENT ESTABLISH A CONTINUOUS ENGAGEMENT PROCESS
  • 8.
    Undertake Gap AnalysisReview your internal data see what is your ideal customer persona What campaigns have worked for you What have been your most significant wins/losses? What is the typical contract value of your first sale? What messaging resonates with your prospect? Which countries outside your domestic market your customers come from. Undertake a pilot campaign test-selling specific products to these markets
  • 9.
  • 10.
    Let us takean example of a software services company from India. They are a small sized corporation but with a well- established brand locally with some key customers in India, US and UK. They have a strong tech team, and a fairly nascent marketing team and sales team. Currently, they’re exploring the possibility of further expanding into the United States, United Kingdom, Australia and other English speaking market
  • 11.
    Strength • An emerginghigh growth brand • A strong pool of knowledge workers experts in a niche domain • Price advantage over domestic operators functioning in the developed market • Easily scalable delivery capability • Access to high quality resource pool
  • 12.
    Weakness • Lack ofdeep understanding of local markets • Inability to portray thought leadership • Weak domain knowledge • Fairly nascent customer acquisition models • Lack of understanding of overseas regulations
  • 13.
    Opportunity • High growth economieswith low access to high quality resources • Business friendly international market which is open to innovation • High adoption to technology unlike domestic market • Export oriented Tech-friendly government policies in India
  • 14.
    Threat • Low barrierto entry for other domestic corporations operating in a similar domain • Hyper-competitive, saturated Indian market. Rapidly diminishing the cost advantage of India because of ever increasing Indian employee salaries • Negative perception of Indian companies associated with stereotypes • A large number of overseas corporates opening their offshore development centres in India
  • 15.
    Customer Acquisition Conferences TradeshowsContent Marketing Referral Network
  • 16.
    Conferences Identify which conferences your target audiuencesis most actively participating What costs are involved in ensuring attendance in those events Can you get institutional support from bodies like Nasscom to participate in those events
  • 17.
    Tradeshows Identify which trade shows addressyour industry segment most closely What costs are involved in ensuring attendance in those events Starting by participating in events where the costs are low Unlike conferences which are organized by corporations like Gartner trade shows take on a more industry specific use case
  • 18.
    Content Marketing Use SocialMedia, affliate network and SEO to attract online customers Segment based marketing using Email, Chatbots, Newsletters is the key to success Personalization is the key Optimize your online presence for mobile and build presence in local languages
  • 19.
    Deep dive intoyour existing network, see if some of your existing customers can help you make introduction into your target market Referral Network
  • 20.
    Your future beckonsyou Selling in the international market can be the expansion roadmap a corporation needs. It helps you hedge your risk against your local market economy fluctuation
  • 21.
    To find outhow Vichinth can help email us at info@vichinth.com or visit us at www.vichinth.com

Editor's Notes

  • #17 List *all* competitors. Show how you're better or at least different. If not better or different, then Niche to Win. 
  • #18 List *all* competitors. Show how you're better or at least different. If not better or different, then Niche to Win. 
  • #21 How much money?3 Budgets: Small, Medium, Large.What will you do with the Capital?New Hires (Product).Mktg & Sales (Customers/$$$).Ops & Infrastructure (Scale Up)