The document discusses Enterprise Information Management (EIM) in SQL Server 2012, highlighting the need for data quality and master data management through tools like Data Quality Services (DQS), Master Data Services (MDS), and SQL Server Integration Services (SSIS). It emphasizes the importance of data quality in business operations, providing insights into common data issues and the capabilities of each technology. Additionally, it outlines how effective EIM requires a combination of people, processes, and technology to enhance business intelligence success.

1. Mark Gschwind
Enterprise Information
Management in SQL Server 2012
Originally Titled “Master Data and Data Quality Management in SQL Server 2012”

2. Mark Gschwind
 Independent Consultant
 Business Intelligence practitioner, manager since 1995
 Over 50 Business BI projects
 Data Warehousing/Cubing/Reporting/Data Mining/EIM
 MCP, certified in Oracle Essbase, Melissa Data MVP
 Working with clients on EIM since 2008
mark@gschwindconsulting.com
find me on
www.linkedin.com/in/markgschwind
Blog Site:
www.marksbiblog.com

3. Agenda
 Enterprise Information Management (EIM)
 What is it and why do we need it?
 Microsoft EIM, 3 technologies working together
 DQS
• Capabilities
• Demo
 SSIS
 MDS
• Capabilities
• Demo
 EIM=DQS+MDS+SSIS
 Wrap up
 Questions

4. Why Do We Need EIM?

5. Impediments to EIM Success

6. DATA QUALITY
SERVICES
MASTER DATA
SERVICES
INTEGRATION
SERVICES

7. What is Data Quality?

8. DQS: What is Data Quality?
 Data Quality represents the degree to which the
data is suitable for business usages
 Data Quality is built through People + Processes +
Technology
 Bad Data  Bad Business
“Poor data quality can cost companies 15%
to 25% (or more) of their operating budget”
- Larry English (International Data Quality Expert)

9. Common Data Quality Issues
Data
Quality
Issue Sample Data Problem
Standard Are data elements consistently
defined and understood?
Gender code = M, F, U in one system and
Gender code = 0, 1, 2 in another system
Complete Is all necessary data present? 20% of customers‟ last name is blank,
50% of zip-codes are 99999
Accurate Does the data accurately
represent reality or a verifiable
source?
A Supplier is listed as „Active‟ but went out of
business six years ago
Valid Do data values fall within
acceptable ranges?
Salary values should be between
60,000-120,000
Unique Data appears several times Both John Ryan and Jack Ryan appear in
the system – are they the same person?

10. Common Issues DQS Addresses
Name Gender Street House # Zip code City State D.O.B
John Doe Male 60th street 45 New York New York 08/12/64
Jane Doe Male Jonathan ln 36 10023 Poughkeepsy NY 21-dec-1954
Name Gender Street House # Zip
code
City State D.O.B
John Doe Male E 60th St 45W 10022 New York NY 08/12/64
Jane Doe Female Jonathan
Lane
36 10023 Poughkeepsie NY 12/21/54
Name Address Postal Code City State
John Smith 545 S Valley View Drive # 136 34563 Anytown New York
Margaret & John smith 545 Valley View ave unit 136 34563-2341 Anytown New York
Maggie Smith 545 S Valley View Dr Anytown New York
John Smith 545 Valley Drive St. 34253 NY NY
Name Address Zip Code City State Cluster
John Smith 545 S Valley View Drive # 136 34563 Anytown New York 1
Margaret & John smith 545 Valley View ave unit 136 34563-2341 Anytown New York 1
Maggie Smith 545 S Valley View Dr Anytown New York 1
John Smith 545 Valley Drive St. 34253 NY NY 2
Before
Before
After
After
Completeness Accuracy Conformity Consistency Uniqueness

11. DQS Use Cases
• One-Time cleanups
o Merge/Migrate multiple divisional CRMs into one
• Continuous Process with Steward Intervention
o Vendor master with continuous trickle of data
o Customer master with incomplete data
• Continuous Process with Minimal Intervention
o Database marketing mailing list

12. DQS Process
Build
Use
Knowledge
Management
Knowledge
Base

13. Demo

14. Integrate DQS using SSIS
(continuous low-intervention use case)

15. MDS: What is Master Data?

 Continuous quality management
 Ease of use for business users (not just IT)
 Effective sharing (producing and consuming)
 Centralized maintenance, by different departments
 Changes that keep pace with the business
 Master Data contains different attributes for
different departments
(marketing, finance, operations, business
groups…)
 The challenge: To make a trusted single source
of business data used across multiple
systems, applications, and processes

16. MDS Use Cases
Regulatory
Enable security
management and auditing
of data used for
regulatory reporting
Data Warehouse /
Data Marts Mgmt
Operational Data
Management
Enable business users to
manage the dimensions
and hierarchies of DW /
Data Marts
Central data records
mgmt and consumption
sourced by other
operational systems
A company has adopted 6 “best
of breed” systems from
different vendors. They need
to be able to propagate the
correct customer information to
each system in a consistent
way.
MDS provides a platform for
central schema, integration
points and validation for
SI/ISV/Internal IT to develop a
custom solution
The IT department has built a
data warehouse and reporting
platform, but business users
complain about the
correctness of the dimensions
and lack of agility in making
updates.
MDS empowers the
business users to manage
dimensions themselves
while IT can govern the
changes
There are 3 G/L systems
whose G/L accounts need to
be consolidated and rolled up
to create financial statements
for regulatory reporting to
several countries
MDS enables an approval
process for changes with
role-based security and
transactional auditing of all
changes

17. Where is Master Data (in a DW)?

18. Versioning
Validation
Authoring business rules
to ensure data
correctness
Modeling
Entities, Attributes,
Hierarchies
Enabling Integration & Sharing
MDS Capabilities
Role-based Security and
Transaction Annotation
Master Data
Stewardship
External
(CRM, ..)
Excel DWH
Loading batched
data through
Staging Tables
Consuming data
through Views
Registering to
changes through
APIs
Excel Add-In Web UI
Workflow /
Notifications
Data Matching
(DQS Integrated)

19. MDS Architecture
MDS Database
Entity Based
Staging Tables
Subscription
Views
IIS Service
MDS Service
Excel Add-InWEB-UI
External
System
CRM/ERP
Workflow /
Notifications
DWH
Excel Cleansing and
Matching
(DQS)
Silverlight
SSIS
SSIS
SSIS
BI
OLAP
External System
WCF
PW
Pivot
BizTalk / Others

20. Demo

21. Business Rules
 Business Rules are expressions and actions that
can govern the conduct of business processes*
 Enable data governance by:
-- Enforcing data standards
-- Alerting users to data quality issues
-- Creating simple workflows
 Have limitations, but can be extended
*EIM = DQS+MDS+SSIS+People+Process

22. Security
 Functional area permissions
 Model/Entity level permissions provide column-
level security
 Hierarchy permissions allow row-level security
 Use AD groups, not individual users
 Only use Hierarchy permissions if row-level
security is required

23. DATA QUALITY
SERVICES
MASTER DATA
SERVICES
INTEGRATION
SERVICES

24. Key Takeaways
 SQL Server has tools to address EIM, the biggest
impediment to BI success
 EIM is People + Processes enabled by Technology