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Grow your business with Player Analytics
Grow your business
with Player Analytics
Benjamin Frenkel – Slides Creator
Product Manager
Google Play Games
Shady Selim – Speaker
Google Expert
Grow your business with Player Analytics
IDEAS PROTOTYPES
SOFT LAUNCHED
GAMES
LAUNCHED
GAMES
SUCCESSFUL
GAMES
Lifecycle of a game
Grow your business with Player Analytics
Store Listing
Experiments
SOFT LAUNCHED
GAMES
Player Analytics
Achievements
Quests
Leaderboards
Pre-Registration
IDEAS
LAUNCHED
GAMES
SUCCESSFUL
GAMES
PROTOTYPES
Alpha & Beta
testing
Grow your business with Player Analytics
Alpha / Beta testing
Grow your business with Player Analytics
Open & Closed Alpha / Beta testing
Grow your business with Player Analytics
Player Analytics
Achievements
Quests
Leaderboards
Pre-RegistrationAlpha & Beta
testing
IDEAS PROTOTYPES
LAUNCHED
GAMES
SUCCESSFUL
GAMES
SOFT LAUNCHED
GAMES
Store listing
experiments
Grow your business with Player Analytics
“We conducted 25 icon tests in the past 6 months
that cost us $50,000 between test fees and the cost of
UA campaigns needed to fill simulated pages with traffic.”
Rovio
Testing the store listing is expensive
Grow your business with Player Analytics
Store Listing Experiments allow you to test
different parts of your store listing page
Grow your business with Player Analytics
Start by testing icons
Grow your business with Player Analytics
Variant C
+91.3%
Variant B
-33.7%
Kongregate tested different icon art, and
the helicopter showed 91.3% increase in installs
VS
Variant A
-31.3%
Control
Grow your business with Player Analytics
Player Analytics
Achievements
Quests
Leaderboards
Store Listing
Experiments
Alpha & Beta
testing
IDEAS PROTOTYPES
SOFT LAUNCHED
GAMES
SUCCESSFUL
GAMES
LAUNCHED
GAMES
Pre-Registration
Grow your business with Player Analytics
Player is driven
to a developer’s
marketing
campaign page
and is pointed to
pre-registration
Grow your business with Player Analytics
Player sees
the pre-registration
page where they
can pre-register
Grow your business with Player Analytics
Player is informed
that they will get
notifications on launch
day of the game
Grow your business with Player Analytics
Player is now pre-
registered and sees the
official YouTube video for
the game and other stats
Grow your business with Player Analytics
The player scrolls down
the page and sees that
they can share the
game with others
Grow your business with Player Analytics
Launch Day:
The game is ready to
play! The player taps the
notification and is taken
to the game details page
in the Play Store.
Grow your business with Player Analytics
From there, the player
can install the game,
get the reward, and
start terminating!
Grow your business with Player Analytics
Alpha & Beta
testing
Store Listing
Experiments
IDEAS PROTOTYPES
SOFT LAUNCHED
GAMES
LAUNCHED
GAMES
Pre-Registration Player Analytics
Achievements
Quests
Leaderboards
SUCCESSFUL
GAMES
Grow your business with Player Analytics
Google Play game services
ACHIEVEMENTS LEADERBOARDS SAVED GAMES
PLAYER
ANALYTICS
MULTIPLAYER QUESTSGAME GIFTS
Grow your business with Player Analytics
BombSquad
Eric Froemling
● One man army that does everything
● Has a very compelling game
○ 3M+ downloads
○ Awesome retention
Grow your business with Player Analytics
PLAYER
ANALYTICS
Grow your business with Player Analytics
Impact
Eric identified that
sources of tickets was
too high
He made changes to cost
of items & rates tickets
were earned
Rate of tickets used now
exceeds tickets earned
Average Tickets earned
Average Tickets Spent
2
3
1
+140% +67%
ARPDAU ARPPU
Sources & sink reports
Grow your business with Player Analytics
“Player Analytics has helped me home in on BombSquad’s
shortcomings, right the ship, and get to a point where I can
financially justify making the games I want to make.”
Eric Froemling
Grow your business with Player Analytics
Time series explorer overview
Compare different
types of players
Show time series with
selected player
events
Show activity for
custom events
Show activity for
predefined events
Zoom level shortcuts
Organize data
by timestamp
or sequence
Grow your business with Player Analytics
Show time series for common critical moments
Grow your business with Player Analytics
Hovering over shapes shows you extra details
Grow your business with Player Analytics
Events viewer overview
Choose between
column and line
chart types
Choose how to
aggregate activity
data
Select events
to display
Look at activity data
by calendar day or
day of week
Select player
segment
Grow your business with Player Analytics
QUESTS
Grow your business with Player Analytics
Time-based
objectives for your
entire community
of players
* New objectives without
updating your game
Grow your business with Player Analytics
PBA Bowling
Challenge
● Founded in 2003
● Headquartered in MN
● Flagship title is PBA Bowling
● Dedicated community of players
Grow your business with Player Analytics
● Exemplary Quest
implementation
● Integral part of live
operations strategy
Grow your business with Player Analytics
January 2015 Calendar of Promotions
New content
Advertisement
Push
Social
Quest
New content
Advertisement
Push
Social
Quest
New content
Advertisement
Push
Social
Quest
New content
Advertisement
Push
Social
Quest
Hammer Black
Widow Legend
● Ball
● Advertisement
● Push
● Social
● Quest
Grow your business with Player Analytics
Among Quest users, sessions per user improved 14.4% DoD
upon Quests acceptance, and 3.7% DoD upon completion
Day before
quest
Day of quest
appearance
Day of quest
completion
+14.4%
+3.7%
Sessionperuserperday
Grow your business with Player Analytics
Personalize user experiences based on past and
predicted player activity with the Player Stats API
95th percentile
spender
60th percentile
sessions
Last played 10
days ago
5 minute
average session
length
20 in-app
purchases
>200 sessions
At high-risk of
churn
Grow your business with Player Analytics
Player stats API use cases
Janice is a 95th percentile spender who is
starting to intensely play another game. Her
engagement in ZH2 is dropping.
When Janice logs in, ZH2 calls the play
games CRM API which identifies her as a
high value player that is very likely to churn in
the next day.
ZH2 displays a special offer of 70% off of
the rare Plasma Canon.
Grow your business with Player Analytics
Player stats API use cases
95th spend percentile player, Bobby, leaves
game for 10 days.
Upon Bobby’s return, you call the Player
Stats API that identifies him as a high value
player that has left the game for 10 days.
You display a special gift of 10 gold coins
along with a welcome back message.
Grow your business with Player Analytics
Player stats API use cases
You want to monetize players through
incentivized video ads.
However, you do not want to show the ads
option to highly monetizing players.
When John the low monetizing but highly
engaged player logs in, you calls the Player
Stats API to check if he is eligible for the
video offer.
Google Confidential and ProprietaryTitle | Subtitle
Google Play game services
ACHIEVEMENTS LEADERBOARDS SAVED GAMES
PLAYER
ANALYTICS
MULTIPLAYER QUESTSGAME GIFTS
Google Confidential and ProprietaryTitle | Subtitle
Thank you
Benjamin Frenkel
Product Manager
Google Play Games

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Grow your business with player analytics ben frenkel & Shady Selim

  • 1. Grow your business with Player Analytics Grow your business with Player Analytics Benjamin Frenkel – Slides Creator Product Manager Google Play Games Shady Selim – Speaker Google Expert
  • 2. Grow your business with Player Analytics IDEAS PROTOTYPES SOFT LAUNCHED GAMES LAUNCHED GAMES SUCCESSFUL GAMES Lifecycle of a game
  • 3. Grow your business with Player Analytics Store Listing Experiments SOFT LAUNCHED GAMES Player Analytics Achievements Quests Leaderboards Pre-Registration IDEAS LAUNCHED GAMES SUCCESSFUL GAMES PROTOTYPES Alpha & Beta testing
  • 4. Grow your business with Player Analytics Alpha / Beta testing
  • 5. Grow your business with Player Analytics Open & Closed Alpha / Beta testing
  • 6. Grow your business with Player Analytics Player Analytics Achievements Quests Leaderboards Pre-RegistrationAlpha & Beta testing IDEAS PROTOTYPES LAUNCHED GAMES SUCCESSFUL GAMES SOFT LAUNCHED GAMES Store listing experiments
  • 7. Grow your business with Player Analytics “We conducted 25 icon tests in the past 6 months that cost us $50,000 between test fees and the cost of UA campaigns needed to fill simulated pages with traffic.” Rovio Testing the store listing is expensive
  • 8. Grow your business with Player Analytics Store Listing Experiments allow you to test different parts of your store listing page
  • 9. Grow your business with Player Analytics Start by testing icons
  • 10. Grow your business with Player Analytics Variant C +91.3% Variant B -33.7% Kongregate tested different icon art, and the helicopter showed 91.3% increase in installs VS Variant A -31.3% Control
  • 11. Grow your business with Player Analytics Player Analytics Achievements Quests Leaderboards Store Listing Experiments Alpha & Beta testing IDEAS PROTOTYPES SOFT LAUNCHED GAMES SUCCESSFUL GAMES LAUNCHED GAMES Pre-Registration
  • 12. Grow your business with Player Analytics Player is driven to a developer’s marketing campaign page and is pointed to pre-registration
  • 13. Grow your business with Player Analytics Player sees the pre-registration page where they can pre-register
  • 14. Grow your business with Player Analytics Player is informed that they will get notifications on launch day of the game
  • 15. Grow your business with Player Analytics Player is now pre- registered and sees the official YouTube video for the game and other stats
  • 16. Grow your business with Player Analytics The player scrolls down the page and sees that they can share the game with others
  • 17. Grow your business with Player Analytics Launch Day: The game is ready to play! The player taps the notification and is taken to the game details page in the Play Store.
  • 18. Grow your business with Player Analytics From there, the player can install the game, get the reward, and start terminating!
  • 19. Grow your business with Player Analytics Alpha & Beta testing Store Listing Experiments IDEAS PROTOTYPES SOFT LAUNCHED GAMES LAUNCHED GAMES Pre-Registration Player Analytics Achievements Quests Leaderboards SUCCESSFUL GAMES
  • 20. Grow your business with Player Analytics Google Play game services ACHIEVEMENTS LEADERBOARDS SAVED GAMES PLAYER ANALYTICS MULTIPLAYER QUESTSGAME GIFTS
  • 21. Grow your business with Player Analytics BombSquad Eric Froemling ● One man army that does everything ● Has a very compelling game ○ 3M+ downloads ○ Awesome retention
  • 22. Grow your business with Player Analytics PLAYER ANALYTICS
  • 23. Grow your business with Player Analytics Impact Eric identified that sources of tickets was too high He made changes to cost of items & rates tickets were earned Rate of tickets used now exceeds tickets earned Average Tickets earned Average Tickets Spent 2 3 1 +140% +67% ARPDAU ARPPU Sources & sink reports
  • 24. Grow your business with Player Analytics “Player Analytics has helped me home in on BombSquad’s shortcomings, right the ship, and get to a point where I can financially justify making the games I want to make.” Eric Froemling
  • 25. Grow your business with Player Analytics Time series explorer overview Compare different types of players Show time series with selected player events Show activity for custom events Show activity for predefined events Zoom level shortcuts Organize data by timestamp or sequence
  • 26. Grow your business with Player Analytics Show time series for common critical moments
  • 27. Grow your business with Player Analytics Hovering over shapes shows you extra details
  • 28. Grow your business with Player Analytics Events viewer overview Choose between column and line chart types Choose how to aggregate activity data Select events to display Look at activity data by calendar day or day of week Select player segment
  • 29. Grow your business with Player Analytics QUESTS
  • 30. Grow your business with Player Analytics Time-based objectives for your entire community of players * New objectives without updating your game
  • 31. Grow your business with Player Analytics PBA Bowling Challenge ● Founded in 2003 ● Headquartered in MN ● Flagship title is PBA Bowling ● Dedicated community of players
  • 32. Grow your business with Player Analytics ● Exemplary Quest implementation ● Integral part of live operations strategy
  • 33. Grow your business with Player Analytics January 2015 Calendar of Promotions New content Advertisement Push Social Quest New content Advertisement Push Social Quest New content Advertisement Push Social Quest New content Advertisement Push Social Quest Hammer Black Widow Legend ● Ball ● Advertisement ● Push ● Social ● Quest
  • 34. Grow your business with Player Analytics Among Quest users, sessions per user improved 14.4% DoD upon Quests acceptance, and 3.7% DoD upon completion Day before quest Day of quest appearance Day of quest completion +14.4% +3.7% Sessionperuserperday
  • 35. Grow your business with Player Analytics Personalize user experiences based on past and predicted player activity with the Player Stats API 95th percentile spender 60th percentile sessions Last played 10 days ago 5 minute average session length 20 in-app purchases >200 sessions At high-risk of churn
  • 36. Grow your business with Player Analytics Player stats API use cases Janice is a 95th percentile spender who is starting to intensely play another game. Her engagement in ZH2 is dropping. When Janice logs in, ZH2 calls the play games CRM API which identifies her as a high value player that is very likely to churn in the next day. ZH2 displays a special offer of 70% off of the rare Plasma Canon.
  • 37. Grow your business with Player Analytics Player stats API use cases 95th spend percentile player, Bobby, leaves game for 10 days. Upon Bobby’s return, you call the Player Stats API that identifies him as a high value player that has left the game for 10 days. You display a special gift of 10 gold coins along with a welcome back message.
  • 38. Grow your business with Player Analytics Player stats API use cases You want to monetize players through incentivized video ads. However, you do not want to show the ads option to highly monetizing players. When John the low monetizing but highly engaged player logs in, you calls the Player Stats API to check if he is eligible for the video offer.
  • 39. Google Confidential and ProprietaryTitle | Subtitle Google Play game services ACHIEVEMENTS LEADERBOARDS SAVED GAMES PLAYER ANALYTICS MULTIPLAYER QUESTSGAME GIFTS
  • 40. Google Confidential and ProprietaryTitle | Subtitle Thank you Benjamin Frenkel Product Manager Google Play Games