The consulting team recommends that The Herb Store implement an Enterprise Resource Planning (ERP) system to integrate its business processes and move from a manual to a digital system. The ERP implementation would occur in four phases - initiation and planning, installation, testing, and training and support. It would improve organization of customer and order data, update customer information, provide proper receipts, and support cooperation with suppliers and customers. A budget of $30,100 is proposed to cover consultant fees, travel expenses, and hardware and software costs.