2. Types of Rooms
TOPIC OVERVIEW
• A housekeeping professional must
be familiar with the rooms and
should have knowledge of the rooms
of the hotel available for sale.
Housekeeping is responsible for
cleaning and maintaining guest
rooms and so this knowledge is
essential for a housekeeping
professional. This learning task
focuses on the features in each room
and how to ensure the safety and
3. DESIRED LEARNING
OUTCOMES:
• At the end of this learning
task, the students must be
able to:
• 1. define guest room; and
• 2. enumerate and identify the
different types of rooms.
4. CONTENT DEVELOPMENT
The features in each room determine the time and guest
supplies required to prepare a room for sale. Each hotel
has a variety of rooms to meet the needs of guests. A
single guest would like to stay in a single room which is
more cost-effective for him, while a couple will find a
double room more convenient. A family may choose a
suite to have more leg room for children to move around.
A business executive may want a special suite to
entertain privately or show off his financial status to his
or her clients. Similarly, budget groups may be willing to
share twin rooms, while upmarket groups may prefer
single rooms. Guest needs are endless and their motives
for booking a type of room may be varied.
5. SIGNIFICANCE OF ROOMS
• The sale of rooms contributes approximately
50 per cent or more to the total hotel revenue.
In some lodging establishments, it could be
the only source of revenue.
• A room ‘sale’ occurs when a room is leased for
occupation for 24 hours, at a predetermined
cost. A room not sold on a particular day loses
its opportunity to earn revenue for that day.
Hence, rooms are referred to as ‘perishable’
commodities. The loss of sale can also result
from the inefficiency of the housekeeping
department to have a room ready when
required. What does a room mean to a guest?
6. 1. It means comfort
Hotel investors translate
comfort in the following
manner:
• Quality beds and mattresses
• Temperature control
• T.V. Entertainment
• Hot and cold water
• Attached bathrooms
• Soft linen
It is the responsibility of
housekeeping to ensure that
these comforts must be
regularly maintained and in
functioning order.
7. 2. It means security
This need is translated in the following manner:
• A single door for entry and exit
• Double locks from inside
• Peep-holes
• Door chains
• Concealed electrical wires
• Secure connection of room equipment
• Fire detection system and sprinklers provide
immediate response to a fire emergency
• Fire exit route plan behind the room door in
case of an emergency
• Security personnel patrolling floors
• Entry into rooms by authorized personnel only
Housekeeping personnel should remain alert to
unknown guests on a floor and contact the
security in case of suspicion.
8. 3. It means privacy
Privacy is provided by the following:
• Guest room windows are provided with curtains
or blinds.
• Superior hotels have daylight sheer curtains and
heavy curtains for the night.
• The Telephone Department and the Front Office
are instructed to protect information of room
numbers and guests staying in them from the
external public.
• Authorized personnel that wish to enter a room
have to announce themselves.
Housekeeping staff is trained to knock the door
announcing themselves twice before entering the
9. 4. It means
convenience
• A guest is provided with
entertainment, food and
beverage services, telephone
services, etc. in the room. The
housekeeping department
provides the guest a house
directory to access such
conveniences.
10. 5. It means
cleanliness and
hygiene
• A room is the most personal area
of a guest during his/ her stay. The
room must be clean, and the
bathroom made hygienic for the
guest’s stay. This is a major factor
that makes the guest to return.
Housekeeping is responsible to
clean and maintain all guest
rooms.
11. 6. A ‘Home Away from
Home’
• A hotel room provides a
residence and address when
a guest is travelling. They
expect all the comfort and
security of a home and are
willing to pay for it
18. Executive
Room
• A room with
additional features
like Internet
connection,
computer points,
mini bars, etc.;
specially designed
for the business
executive
30. Single Suite
T WO R OOMS, O N E S E R VING A S
A L I VING - C UM - DINING A R E A
A N D A NOT HE R W I T H A S I NGLE
B E D
31. Tourist Huts
• An independent suite detached from the
main hotel. They will be found in resorts
for greater privacy and exclusivity.
Some suites have kitchenettes.
