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Referral Groups   Member QuickStart Guide
TOPICS COVERED



   1.   Concepts and Navigation
   2.   Create your profile
   3.   Review your groups
   4.   Invite your referral partners
   5.   eRefer a member
   6.   Manage your referrals
Concepts and Navigation.
WHAT IS EREFER.ME?
Overview
REFERRAL GROUPS
How they are used in eRefer.Me


                                 Overview

                                 • You invite and connect with your
    Local              Global       referral partners through a group.
   Referral           Industry   • All referrals must be sent through
                                   a group.
    Group             Network    • You get a default “My Black Book”
               My                  referral group when you join.
                                 • You can belong to many referral
              Black                 groups.
              Book               • You may be connected to the
                                    same member in multiple groups.
SITE NAVIGATION
1. Main Menu > 2. Section Menu > 3. Tab Menu




                                 1. Main Menu




                                                Shortcuts
                        3. Tab




      2. Section Menu
HELP US IMPROVE
Floating tab “Suggestions” on the right hand side of the screen




                                                           Issues and Feedback
Create your profile.
COPY YOUR LINKEDIN PROFILE (OPTIONAL)
 Main Menu: Profile > Edit Profile




                                    Click and follow the
                                    directions




                                                           1. Select the
                                                           Section to update




  © eRefer - All Rights Reserved.
CREATE/EDIT YOUR PROFILE
Main Menu: Profile > Edit Profile




                                    1. Select the
                                    Section to update


     2. Complete Fields
     you want to display




 © eRefer - All Rights Reserved.
Manage your groups.
ACCESS YOUR GROUPS
Main Menu: Groups > My Groups




                                Type of Group




   Referral Group

 Member’s Private
     Group
MY BLACK BOOK - HIDDEN GROUP
Your hidden list of referral partners.
MARION COUNTY REFERRAL NETWORK – PRIVATE GROUP
   Not open for the public. By Invitation Only. Members Only.




Send a Referral
                                                   Activity Feed




      Look at Referrals
      and Reports
Invite your referral partners.
INVITE YOUR REFERRAL CONTACTS (OPTIONAL)
You can send a referral from the Main Menu or the Section Menu




Option 1. Copy and
Paste email addresses
                                                 Option 2. Select from
                                                 your address Book
OPTION 2: INVITE YOUR REFERRAL CONTACTS
Click on your address book program and select your contacts from your
address book.
INVITE YOUR REFERRAL CONTACTS
You may need to grant temporary access to Cloudsponge, which is the
service we use for address book integration.
eRefer a member.
EREFER A MEMBER
You can send a referral from the Main Menu or the Section Menu




                                    Send a Referral
REFERRAL FORM
 Select the member from the group




                                    Referral Partners
                                    Listed by Group




  © eRefer - All Rights Reserved.
REFERRAL FORM - CONTINUED
 Referral form fields to know




                                    Lead Contact info


                                         Subject Line of your eReferral

                                         Details/Body of your eRefferral




  © eRefer - All Rights Reserved.
REFERRAL FORM - CONTINUED
 Referral form fields to know




Enter past
referrals
and set                                                                   Used for reporting. and informs your
current                                                                   Referral partner of timing and size
status .                                                                  Of the opportunity.



                                      Sends the referral lead an email
                                      with a link to the public profile
                                      page of your referral partner.




    © eRefer - All Rights Reserved.
REFERRAL FORM - CONTINUED
 Referral Sent Notification and Next Steps




  © eRefer - All Rights Reserved.
Manage your referrals.
REFERRAL LIST OR DASHBOARD
 Two ways to access your referrals:



 1. Dashboards                               2. Lists




Note: Dashboards allow you to quickly drill down to lists by status or referral partner.



   © eRefer - All Rights Reserved.
SUM( GROUP REFERRALS ) = MY REFERRALS
Referrals must be associated with a group
            My Black Book




                                            My Dashboard


                       +
          Local Referral Group

                                                           My Referrals

                                     =

                       +
        Global Industry Network




   © eRefer - All Rights Reserved.
ACCESS REPORTS AND ANALYTICS
Main menu: Analytics > Your Choice



                                     Access Lists and
                                     Reports




 © eRefer - All Rights Reserved.
1. DASHBOARD FEATURES AND NAVIGATION
Main menu: Group > Group Analytics



                                   Clickable
                                      Share link
                                   Drill-down
                                      withpublic
                                   By status




                                        See who’s closing
                                                                               Click to sort by
                                        business
                                                                               column headers




            Click Drill-down to                             Total Rev. by
 © eRefer - All Rights Reserved.
            member’s referrals                              member and group
2. LIST OF GROUP REFERRALS
 Click on the Dashboard links to drill down to the List of Referrals by status or
 by member.




                                    Click to sort by name,
                                    date, status, etc.




  © eRefer - All Rights Reserved.                            Counts and revenue
                                                             totals
UPDATE REFERRAL DETAILS AND NOTES
Update Referrals and Add Notes – Send Updates to All
                                    Sending and Receiving
                                    members can edit and
                                    add notes




                                         Sending and receiving
                                         members can view notes




  © eRefer - All Rights Reserved.
ADD A NOTE
Update Referrals and Add Notes – Send Updates




                                    Send an automated update




  © eRefer - All Rights Reserved.
Questions and
 Next Steps


                Your Logo

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Referral Groups - Member Quick Start Guide

  • 1. Referral Groups Member QuickStart Guide
  • 2. TOPICS COVERED 1. Concepts and Navigation 2. Create your profile 3. Review your groups 4. Invite your referral partners 5. eRefer a member 6. Manage your referrals
  • 5. REFERRAL GROUPS How they are used in eRefer.Me Overview • You invite and connect with your Local Global referral partners through a group. Referral Industry • All referrals must be sent through a group. Group Network • You get a default “My Black Book” My referral group when you join. • You can belong to many referral Black groups. Book • You may be connected to the same member in multiple groups.
  • 6. SITE NAVIGATION 1. Main Menu > 2. Section Menu > 3. Tab Menu 1. Main Menu Shortcuts 3. Tab 2. Section Menu
  • 7. HELP US IMPROVE Floating tab “Suggestions” on the right hand side of the screen Issues and Feedback
  • 9. COPY YOUR LINKEDIN PROFILE (OPTIONAL) Main Menu: Profile > Edit Profile Click and follow the directions 1. Select the Section to update © eRefer - All Rights Reserved.
  • 10. CREATE/EDIT YOUR PROFILE Main Menu: Profile > Edit Profile 1. Select the Section to update 2. Complete Fields you want to display © eRefer - All Rights Reserved.
  • 12. ACCESS YOUR GROUPS Main Menu: Groups > My Groups Type of Group Referral Group Member’s Private Group
  • 13. MY BLACK BOOK - HIDDEN GROUP Your hidden list of referral partners.
  • 14. MARION COUNTY REFERRAL NETWORK – PRIVATE GROUP Not open for the public. By Invitation Only. Members Only. Send a Referral Activity Feed Look at Referrals and Reports
  • 15. Invite your referral partners.
  • 16. INVITE YOUR REFERRAL CONTACTS (OPTIONAL) You can send a referral from the Main Menu or the Section Menu Option 1. Copy and Paste email addresses Option 2. Select from your address Book
  • 17. OPTION 2: INVITE YOUR REFERRAL CONTACTS Click on your address book program and select your contacts from your address book.
  • 18. INVITE YOUR REFERRAL CONTACTS You may need to grant temporary access to Cloudsponge, which is the service we use for address book integration.
  • 20. EREFER A MEMBER You can send a referral from the Main Menu or the Section Menu Send a Referral
  • 21. REFERRAL FORM Select the member from the group Referral Partners Listed by Group © eRefer - All Rights Reserved.
  • 22. REFERRAL FORM - CONTINUED Referral form fields to know Lead Contact info Subject Line of your eReferral Details/Body of your eRefferral © eRefer - All Rights Reserved.
  • 23. REFERRAL FORM - CONTINUED Referral form fields to know Enter past referrals and set Used for reporting. and informs your current Referral partner of timing and size status . Of the opportunity. Sends the referral lead an email with a link to the public profile page of your referral partner. © eRefer - All Rights Reserved.
  • 24. REFERRAL FORM - CONTINUED Referral Sent Notification and Next Steps © eRefer - All Rights Reserved.
  • 26. REFERRAL LIST OR DASHBOARD Two ways to access your referrals: 1. Dashboards 2. Lists Note: Dashboards allow you to quickly drill down to lists by status or referral partner. © eRefer - All Rights Reserved.
  • 27. SUM( GROUP REFERRALS ) = MY REFERRALS Referrals must be associated with a group My Black Book My Dashboard + Local Referral Group My Referrals = + Global Industry Network © eRefer - All Rights Reserved.
  • 28. ACCESS REPORTS AND ANALYTICS Main menu: Analytics > Your Choice Access Lists and Reports © eRefer - All Rights Reserved.
  • 29. 1. DASHBOARD FEATURES AND NAVIGATION Main menu: Group > Group Analytics Clickable Share link Drill-down withpublic By status See who’s closing Click to sort by business column headers Click Drill-down to Total Rev. by © eRefer - All Rights Reserved. member’s referrals member and group
  • 30. 2. LIST OF GROUP REFERRALS Click on the Dashboard links to drill down to the List of Referrals by status or by member. Click to sort by name, date, status, etc. © eRefer - All Rights Reserved. Counts and revenue totals
  • 31. UPDATE REFERRAL DETAILS AND NOTES Update Referrals and Add Notes – Send Updates to All Sending and Receiving members can edit and add notes Sending and receiving members can view notes © eRefer - All Rights Reserved.
  • 32. ADD A NOTE Update Referrals and Add Notes – Send Updates Send an automated update © eRefer - All Rights Reserved.
  • 33. Questions and Next Steps Your Logo