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SOLUTIONS FOR YOU: T he Belief System of Motivation and Performance ,[object Object],[object Object],[object Object],[object Object],Martha Forlines & Thad Green  beliefsysteminstitute.com  678-576-5207
Conditions for Motivation   Effort>Performance>Outcomes>Satisfaction ,[object Object],[object Object],[object Object],“ People are motivated by what they believe.” Belief-1 Belief-2 Belief-3 ,[object Object]
Green Motivation/Performance Assessment “GMA” ,[object Object],[object Object],[object Object],[object Object]
Employee completes  GMA  Individual consult with employee & manager on GMA results ,[object Object],Develop action plans and follow up for accountability Educate and persuade  honesty on the GMA GMA  Proven 5-Step Process
Belief 1 -  “Can I do it?” (Excerpt from GMA Assessment) ,[object Object],What are the most important parts of your job?  (Example: Customer Service Rep)  What level of effort do you normally give? Low  Avg  High   What performance level do you normally achieve? Low  Avg  High   Receiving and handling inbound calls for order entry and tech solutions 0 1 2 3 4 5  6  7 8 9 10   0 1 2 3 4 5 6 7 8  9  10   Determine needs of customer using careful questioning and listening skills 0 1 2 3 4 5 6 7 8  9  10   0 1 2  3  4 5 6 7 8 9 10   Use effective time mgmt to handle hi call volume re. product orders, complaints, solutions and service 0 1  2  3 4 5 6 7 8  9  10   0 1  2  3 4 5 6 7 8 9 10
Belief 2 – “Will outcomes be tied to my performance?”  (Excerpt from GMA) ,[object Object],Statements about your organization Disagree  Agree Poor performers would be the first to go during downsizing 0  1  2  3  4  5  6  7  8  9  10   People who do a good job are rewarded better than others 0  1  2  3  4  5  6  7  8  9 10   Praise and recognition are reserved for those who perform well 0  1  2  3  4  5  6  7  8  9  10   Outcomes (things I get) generally are tied to my performance 0  1   2  3  4  5  6  7  8  9  10   People who do a good job get what their performance deserves 0  1  2  3   4  5  6  7  8  9  10
Belief 3 – “Will the outcomes be satisfying to me?” (Excerpt from GMA) ,[object Object],Outcome Dissatisfying  Satisfying Not getting  Getting  Uncertainty -10  –8  –6 –4 –2  0  +2 +4 +6 +8 +10   0  1  2  3  4  5  6  7   8  9 10   To be kept informed -10 –8 –6 –4 –2  0  +2 +4 +6  +8  +10 0  1  2  3   4  5  6  7  8  9 10 Fair Treatment -10 –8 –6 –4 –2  0  +2 +4 +6  +8  +10 0  1  2  3  4  5  6  7  8  9 10   Respect -10 –8 –6 –4 –2  0  +2 +4 +6 +8  +10 0  1  2  3  4  5  6  7  8  9 10
R U Engaged?  the workplace motivation and engagement assessment ,[object Object],[object Object],[object Object],[object Object],Martha Forlines & Thad Green  beliefsysteminstitute.com  678-576-5207
Employee completes the  R U Engaged?  Consult with employee on the result s  ,[object Object],Action plans developed by  employee and manager Educate and persuade  Honest responses 18 R U Engaged? Proven 5-Step Process
R U Engaged? – “My Job” Martha Forlines & Thad Green  beliefsysteminstitute.com  678-576-5207 Statements about “my job” Importance 1 - 10 Agreement 1 - 10 Does not have unreasonable goals Allows me to do what I like Is perfect at this stage in my career Does not require skills beyond those I possess
R U Engaged? – “My Manager” Martha Forlines & Thad Green  beliefsysteminstitute.com  678-576-5207 Statements about “my manager” Importance 1 - 10 Agreement 1 -10 Makes sure I understand what is expected of me Recognizes everybody is different Deals appropriately with poor performers Does not show favoritism
R U Engaged? – “My Team” Martha Forlines & Thad Green  beliefsysteminstitute.com  678-576-5207 Statements about “my team” Importance 1 - 10 Agreement 1 - 10 Makes sure my expectations are clear Gives feedback to reinforce team performance Is conscious of individual and team performance Accepts individual differences of each team member
R U Engaged? – “My Company” Martha Forlines & Thad Green  beliefsysteminstitute.com  678-576-5207 Statements about “my company” Importance 1 - 10 Agreement 1 - 10 Gives pay increases based on performance Believes in pay equity Avoids favoritism Demonstrates fairness in promotion decisions
R U Engaged? – “My Self Martha Forlines & Thad Green  beliefsysteminstitute.com  678-576-5207 Statements about “my self” Importance 1 - 10 Agreement 1 - 10 I’m confident I can do all parts of my job well I find out what is expected of me I get what my performance deserves I like working here
BSI’s 5-Step Process Boosts Results when…   ,[object Object],[object Object],[object Object],[object Object],Martha Forlines & Thad Green  beliefsysteminstitute.com  678-576-5207

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Green Motivation Assessment

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  • 10. R U Engaged? – “My Job” Martha Forlines & Thad Green beliefsysteminstitute.com 678-576-5207 Statements about “my job” Importance 1 - 10 Agreement 1 - 10 Does not have unreasonable goals Allows me to do what I like Is perfect at this stage in my career Does not require skills beyond those I possess
  • 11. R U Engaged? – “My Manager” Martha Forlines & Thad Green beliefsysteminstitute.com 678-576-5207 Statements about “my manager” Importance 1 - 10 Agreement 1 -10 Makes sure I understand what is expected of me Recognizes everybody is different Deals appropriately with poor performers Does not show favoritism
  • 12. R U Engaged? – “My Team” Martha Forlines & Thad Green beliefsysteminstitute.com 678-576-5207 Statements about “my team” Importance 1 - 10 Agreement 1 - 10 Makes sure my expectations are clear Gives feedback to reinforce team performance Is conscious of individual and team performance Accepts individual differences of each team member
  • 13. R U Engaged? – “My Company” Martha Forlines & Thad Green beliefsysteminstitute.com 678-576-5207 Statements about “my company” Importance 1 - 10 Agreement 1 - 10 Gives pay increases based on performance Believes in pay equity Avoids favoritism Demonstrates fairness in promotion decisions
  • 14. R U Engaged? – “My Self Martha Forlines & Thad Green beliefsysteminstitute.com 678-576-5207 Statements about “my self” Importance 1 - 10 Agreement 1 - 10 I’m confident I can do all parts of my job well I find out what is expected of me I get what my performance deserves I like working here
  • 15.

Editor's Notes

  1. Manager and employee group session: DISC, Belief 1-2-3, Web site access, Develop trust Employees complete GPI Individual consultation with each employee on GPI results: Discuss issues identified in GPI, Discuss DISC re employee and manager, Give instructions for employee follow up with manager, Determine if facilitated session with employee/manager necessary, Seek permission to review aggregate data with manager, Meet with manager of employees: Review aggregate data, positives and negatives, Explain how to analyze and use GPI results, Describe manager role in employee 1-oon-1 sessions, Indicate which employees will have facilitators in 1-on-1 sessions, which will not, and why Conduct 1-on-1 sessions After 1-on-1 sessions completed Follow up with manage on action steps for each employee If part of agreement, meet with next level manager to review results and give recommendations for performance improvement Send big fat invoice for services rendered
  2. Manager and employee group session: DISC, Belief 1-2-3, Web site access, Develop trust Employees complete GPI Individual consultation with each employee on GPI results: Discuss issues identified in GPI, Discuss DISC re employee and manager, Give instructions for employee follow up with manager, Determine if facilitated session with employee/manager necessary, Seek permission to review aggregate data with manager, Meet with manager of employees: Review aggregate data, positives and negatives, Explain how to analyze and use GPI results, Describe manager role in employee 1-oon-1 sessions, Indicate which employees will have facilitators in 1-on-1 sessions, which will not, and why Conduct 1-on-1 sessions After 1-on-1 sessions completed Follow up with manage on action steps for each employee If part of agreement, meet with next level manager to review results and give recommendations for performance improvement Send big fat invoice for services rendered