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Performance Dimensions
Quantity of work
Quality of work
Interpersonal skills
Judgment
Attitude
Cooperation
 knowledge
Managerial skills
Initiative
Problem solving
Creativity
Intelligence
etc…..
Graphic Rating Scales
(Category Ratings)
1 2 3 4 5
Poor Below Average Average Above Average Outstanding
(Unsatisfactory) (Fair) (Satisfactory) (Good)
GRAPHIC RATING SCALE
© 2008 Thomson/South-Western. All rights reserved. 11–4
Who Conducts rating
Supervisors rating
their employees
Employees rating
their superiors
Multisource
Outside sources
rating employees
Team members
rating each other
Employees rating
themselves
Sources of
Performance
Measurment
Who Evaluates, When, and How
Often
Most organizations
evaluate on an annual
basis
 Performance evaluations are
often scheduled for random
dates, such as the date of hire
 Alternatively, all employees
may be evaluated on or near a
single calendar date
 The evaluation can be at the
end of the task cycle
APPROACH FIT WITH
STRATEGY
VALIDITY
CRITERIA
RELIABILITY ACCEPTABILIT
Y
SPECIFICITY
Comparative Poor, unless
manager
takes time to
make link
Cab be high if
ratings are done
carefully
Depends on
rates, but
usually no
measure of
agreement
used
Moderate; easy
to develop and
use but
resistant to
normative
standard
Very low
Attribute Usually low;
requires
manager to
make link
Usually low; can
be fine if
developed
carefully
Usually low;
can be
improved
High; easy to
develop and use
Very low
Behavioral Can be quite
high
Usually high;
minimizes
contamination
and deficiency
Usually high Moderate;
difficult to
develop, but
accepted well
for use
Very high
Results Very high Usually high; can
be both
contaminated and
deficient
High; main
problem can
be test-retest
depends on
timing of
measure
High; usually
developed with
input from those
to be evaluated
High regarding
results, but low
regarding
behaviors
necessary to
achieve them
Quality Very high High, but can be
contaminated and
deficient
High High; usually
developed with
input from those to
be evaluated
High regarding
results, but low
regarding behaviors
necessary to achieve

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Graphic-Rating-Scale for doing rating 7 page slide

  • 1. Performance Dimensions Quantity of work Quality of work Interpersonal skills Judgment Attitude Cooperation  knowledge Managerial skills Initiative Problem solving Creativity Intelligence etc…..
  • 2. Graphic Rating Scales (Category Ratings) 1 2 3 4 5 Poor Below Average Average Above Average Outstanding (Unsatisfactory) (Fair) (Satisfactory) (Good)
  • 4. © 2008 Thomson/South-Western. All rights reserved. 11–4
  • 5. Who Conducts rating Supervisors rating their employees Employees rating their superiors Multisource Outside sources rating employees Team members rating each other Employees rating themselves Sources of Performance Measurment
  • 6. Who Evaluates, When, and How Often Most organizations evaluate on an annual basis  Performance evaluations are often scheduled for random dates, such as the date of hire  Alternatively, all employees may be evaluated on or near a single calendar date  The evaluation can be at the end of the task cycle
  • 7. APPROACH FIT WITH STRATEGY VALIDITY CRITERIA RELIABILITY ACCEPTABILIT Y SPECIFICITY Comparative Poor, unless manager takes time to make link Cab be high if ratings are done carefully Depends on rates, but usually no measure of agreement used Moderate; easy to develop and use but resistant to normative standard Very low Attribute Usually low; requires manager to make link Usually low; can be fine if developed carefully Usually low; can be improved High; easy to develop and use Very low Behavioral Can be quite high Usually high; minimizes contamination and deficiency Usually high Moderate; difficult to develop, but accepted well for use Very high Results Very high Usually high; can be both contaminated and deficient High; main problem can be test-retest depends on timing of measure High; usually developed with input from those to be evaluated High regarding results, but low regarding behaviors necessary to achieve them Quality Very high High, but can be contaminated and deficient High High; usually developed with input from those to be evaluated High regarding results, but low regarding behaviors necessary to achieve