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A decision-making model for an
event-based world
Superweek 2020
Event-based world: a decision-making model
Segment by data classification
In GA there are ≈270 (GA 360 ≈470) dimensions
Cambridge Analytica used ≈2000 data points
Event-based world: a decision-making model
How to create more data classification?
Segment by data classification
Event-based world: a decision-making model
Two principles of digital measurement
1. The assumption that people’s consumption choices are
intentional - people consume what they want to consume
2. The assumption that people’s preferences are (relatively)
stable
Gary Angel - Measuring the digital world
Event-based world: a decision-making model
Most common classification strategies
• Site taxonomy
• Product taxonomy
• Functional taxonomy
• Topic taxonomy
• Audience
• Sales stage
Event-based world: a decision-making model
Your new mantra
The richer your classifications, the better your segmentations.
Event-based world: a decision-making model
Audience classification examples
Understanding users and personalization
Event based world examples
BUSINESS
USERS
ANALYST
Event-based world: a decision-making model
Disclaimer
Event-based world: a decision-making model
Example - University
How can we understand market demand better?
Event-based world: a decision-making model
Event-based world: a decision-making model
User Business Marketing/Analytics
Better understanding of
programmes
Less cognitive load
More structured market
demand
Better understanding of their
business position
CRO insights
Audience interests
Personalization
Event-based world: a decision-making model
Example - Travel industry E-commerce
Increase direct bookings
Event-based world: a decision-making model
Event-based world: a decision-making model
User Business Marketing/Analytics
Discount
Ability to help
More bookings
Service feedback
Audience use cases
Brand awareness
Site usability
Event-based world: a decision-making model
Example - E-commerce wholesale
Information structure
Event-based world: a decision-making modelEvent-based world: a decision-making model
Event-based world: a decision-making modelEvent-based world: a decision-making model
Event-based world: a decision-making modelEvent-based world: a decision-making model
Event-based world: a decision-making model
User Business Marketing/Analytics
Save money/time Understading of market
demand
Audience use cases
Content prioritization
Focused Ads campaigns
Event-based world: a decision-making modelEvent-based world: a decision-making model
Event-based world: a decision-making modelEvent-based world: a decision-making model
Event-based world: a decision-making modelEvent-based world: a decision-making model
Event-based world: a decision-making modelEvent-based world: a decision-making model
Event-based world: a decision-making model
OK, but...
Event-based world: a decision-making model
Analysts as strategists
Event-based world: a decision-making model
Our approach
Event-based world: a decision-making model
Decision makers centricity
Decision-makers’ involvement
Social currency
Informed questions - event based
Decision makers involvement + social currency = informed
questions
Event-based world: a decision-making model
Take incentive
Questions?

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Granular @ superweek2020 a decision-making model for an event-based world

  • 1. A decision-making model for an event-based world Superweek 2020
  • 2. Event-based world: a decision-making model Segment by data classification In GA there are ≈270 (GA 360 ≈470) dimensions Cambridge Analytica used ≈2000 data points
  • 3. Event-based world: a decision-making model How to create more data classification? Segment by data classification
  • 4. Event-based world: a decision-making model Two principles of digital measurement 1. The assumption that people’s consumption choices are intentional - people consume what they want to consume 2. The assumption that people’s preferences are (relatively) stable Gary Angel - Measuring the digital world
  • 5. Event-based world: a decision-making model Most common classification strategies • Site taxonomy • Product taxonomy • Functional taxonomy • Topic taxonomy • Audience • Sales stage
  • 6. Event-based world: a decision-making model Your new mantra The richer your classifications, the better your segmentations.
  • 7. Event-based world: a decision-making model Audience classification examples Understanding users and personalization Event based world examples BUSINESS USERS ANALYST
  • 8. Event-based world: a decision-making model Disclaimer
  • 9. Event-based world: a decision-making model Example - University How can we understand market demand better?
  • 10. Event-based world: a decision-making model
  • 11. Event-based world: a decision-making model User Business Marketing/Analytics Better understanding of programmes Less cognitive load More structured market demand Better understanding of their business position CRO insights Audience interests Personalization
  • 12. Event-based world: a decision-making model Example - Travel industry E-commerce Increase direct bookings
  • 13. Event-based world: a decision-making model
  • 14. Event-based world: a decision-making model User Business Marketing/Analytics Discount Ability to help More bookings Service feedback Audience use cases Brand awareness Site usability
  • 15. Event-based world: a decision-making model Example - E-commerce wholesale Information structure
  • 16. Event-based world: a decision-making modelEvent-based world: a decision-making model
  • 17. Event-based world: a decision-making modelEvent-based world: a decision-making model
  • 18. Event-based world: a decision-making modelEvent-based world: a decision-making model
  • 19. Event-based world: a decision-making model User Business Marketing/Analytics Save money/time Understading of market demand Audience use cases Content prioritization Focused Ads campaigns
  • 20. Event-based world: a decision-making modelEvent-based world: a decision-making model
  • 21. Event-based world: a decision-making modelEvent-based world: a decision-making model
  • 22. Event-based world: a decision-making modelEvent-based world: a decision-making model
  • 23. Event-based world: a decision-making modelEvent-based world: a decision-making model
  • 24. Event-based world: a decision-making model OK, but...
  • 25. Event-based world: a decision-making model Analysts as strategists
  • 26. Event-based world: a decision-making model Our approach
  • 27. Event-based world: a decision-making model Decision makers centricity Decision-makers’ involvement Social currency Informed questions - event based Decision makers involvement + social currency = informed questions
  • 28. Event-based world: a decision-making model Take incentive