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The Secret of Gold Quill Success 
LOGO AREA 
23rd September 2014
Welcome 
Tessa O’Neill – President IABC UK 
WELCOME
A Global Affair 
281 overall winners 
13 countries 
8 UK winners
Agenda 
• eBay Heroes & The Future of Shopping – Sara Luker, 
eBay 
• HSBC Now – Jenny Varley, HSBC 
• TCS Summit – Ashish Babu, Tata Consultancy Services 
• Here Comes the Judge – Matt Frost, VP Corporate 
Membership IABC 
• Get Ready for Gold Quill Awards 2015 – Tessa O’Neill
Going for gold: why 
winning IABC awards is 
pretty cool 
Sara Luker, EU Content Editor
THE CHALLENGE 
THE ENTRIES 
THE RESULTS 
TOP TIPS
THE CHALLENGE 
“How can we better 
demonstrate to our 
internal stakeholders 
the quality of the work 
we do?”
WHY THE GOLD QUILLS? 
GLOBAL 
RIGOUROUS 
APPROACH
THE ENTRIES 
EXTERNAL 
FUTURE OF SHOPPING 
INTERNAL 
HEROES RECOGNITION CAMPAIGN
THE 
RESULTS
READ THE JUDGES’ FEEDBACK 
COULD DO MORE TO SET 
THE SCENE 
“It would help to understand the 
urgency of the need. It's not clear from 
your entry, how the higher scores 
would help eBay” 
CLEAR OBJECTIVES 
“Well organized goals and SMART 
objectives demonstrate a clear 
understanding of the project success 
criteria” 
MEASUREMENT – NOT 
JUST THE FACTS 
“A written explanation interpreting the 
results and your opinion of the success 
would be a good addition to the entry.” 
STRATEGIC APPROACH 
TO PLANNING 
“Very well put together entry with clear 
organization. The strategic approach to 
planning this project definitely shows.” 
LOOK TO USE MORE 
EXTERNAL RESEARCH 
“If you had research this would have 
been a good place to share it with 
respect to shopping and selling 
behaviours. Your audience overview is 
still strong and puts many things in 
context.” 
HEROES - 5.993 
FUTURE OF SHOPPING - 5.868
TOP TIPS 
1.Read the entry criteria! (Format, headings etc) 
2.Show clear objectives that link to business ones 
3.Tell a story – beginning, middle and end 
4.Your work sample must show the breadth, depth 
and innovation of your execution 
5.Learn from the feedback – and use it to improve 
your next entries!
SEE YOU IN 
SAN FRANCISCO!
HSBC 
• Jenny Varley
TCS Summit 
• Ashish Babu
Judging the Gold 
Quill Awards 
Matt Frost | 23 September 2014
My 3 take-aways 
Preparation, training and support 
• Advanced reading of 7-point scale of excellence 
• Pre-evaluation evaluation to establish benchmark 
• Onsite support – fantastic buddy system 
• Consistency is key!
My 3 take-aways 
7-point global scale of excellence 
7 Outstanding: an extraordinary or insightful approach or result 
6 Significantly better than average: Demonstrates an innovative, strategic approach, takes all elements into 
account and delivers significant results 
5 Better than average: Demonstrates a strategic approach and aligns the communication solution with the 
business need to deliver meaningful results 
4 Average: Competent approach or results, professionally sound and appropriate 
3 Somewhat less than satisfactory: Several key elements that are critical to the strategy or execution are 
missing, incorrect or under-represented 
2 An inadequate approach or result: A significant number of critical elements are missing 
1 Poor: Work that is wrong or inappropriate
My 3 take-aways 
Evaluate each entry against six points: 
1. Business need or opportunity 
2. Stakeholder analysis 
3. Goals and objectives 
4. Solution overview 
5. Implementation and challenges 
6. Measurement and evaluation 
Written feedback on each point now a requirement, to encourage 
learning. Your marks and feedback are discussed with your buddy 
before agreeing on score and submitting evaluating
Get Ready for the Gold Quills 2015! 
Tessa O’Neill – President IABC UK 
WELCOME
Gold Quills 2015 – what’s changed? 
• Moved up deadlines: 
– Early bird: 12 November 2014 
– Final entries: 7 January 2015 
• Made it simpler to submit into Communications Skills 
category 
• Now recognising global agencies and teams of the 
year 
21
Gold Quills 2015 - more information 
• Website & brochure: http://gq.iabc.com 
• iabcuk@gmail.com 
• Tessa O’Neill – President IABC UK
IABC Secret of Gold Quill Success

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IABC Secret of Gold Quill Success

  • 1. The Secret of Gold Quill Success LOGO AREA 23rd September 2014
  • 2. Welcome Tessa O’Neill – President IABC UK WELCOME
  • 3. A Global Affair 281 overall winners 13 countries 8 UK winners
  • 4. Agenda • eBay Heroes & The Future of Shopping – Sara Luker, eBay • HSBC Now – Jenny Varley, HSBC • TCS Summit – Ashish Babu, Tata Consultancy Services • Here Comes the Judge – Matt Frost, VP Corporate Membership IABC • Get Ready for Gold Quill Awards 2015 – Tessa O’Neill
  • 5. Going for gold: why winning IABC awards is pretty cool Sara Luker, EU Content Editor
  • 6. THE CHALLENGE THE ENTRIES THE RESULTS TOP TIPS
  • 7. THE CHALLENGE “How can we better demonstrate to our internal stakeholders the quality of the work we do?”
  • 8. WHY THE GOLD QUILLS? GLOBAL RIGOUROUS APPROACH
  • 9. THE ENTRIES EXTERNAL FUTURE OF SHOPPING INTERNAL HEROES RECOGNITION CAMPAIGN
  • 11. READ THE JUDGES’ FEEDBACK COULD DO MORE TO SET THE SCENE “It would help to understand the urgency of the need. It's not clear from your entry, how the higher scores would help eBay” CLEAR OBJECTIVES “Well organized goals and SMART objectives demonstrate a clear understanding of the project success criteria” MEASUREMENT – NOT JUST THE FACTS “A written explanation interpreting the results and your opinion of the success would be a good addition to the entry.” STRATEGIC APPROACH TO PLANNING “Very well put together entry with clear organization. The strategic approach to planning this project definitely shows.” LOOK TO USE MORE EXTERNAL RESEARCH “If you had research this would have been a good place to share it with respect to shopping and selling behaviours. Your audience overview is still strong and puts many things in context.” HEROES - 5.993 FUTURE OF SHOPPING - 5.868
  • 12. TOP TIPS 1.Read the entry criteria! (Format, headings etc) 2.Show clear objectives that link to business ones 3.Tell a story – beginning, middle and end 4.Your work sample must show the breadth, depth and innovation of your execution 5.Learn from the feedback – and use it to improve your next entries!
  • 13. SEE YOU IN SAN FRANCISCO!
  • 14. HSBC • Jenny Varley
  • 15. TCS Summit • Ashish Babu
  • 16. Judging the Gold Quill Awards Matt Frost | 23 September 2014
  • 17. My 3 take-aways Preparation, training and support • Advanced reading of 7-point scale of excellence • Pre-evaluation evaluation to establish benchmark • Onsite support – fantastic buddy system • Consistency is key!
  • 18. My 3 take-aways 7-point global scale of excellence 7 Outstanding: an extraordinary or insightful approach or result 6 Significantly better than average: Demonstrates an innovative, strategic approach, takes all elements into account and delivers significant results 5 Better than average: Demonstrates a strategic approach and aligns the communication solution with the business need to deliver meaningful results 4 Average: Competent approach or results, professionally sound and appropriate 3 Somewhat less than satisfactory: Several key elements that are critical to the strategy or execution are missing, incorrect or under-represented 2 An inadequate approach or result: A significant number of critical elements are missing 1 Poor: Work that is wrong or inappropriate
  • 19. My 3 take-aways Evaluate each entry against six points: 1. Business need or opportunity 2. Stakeholder analysis 3. Goals and objectives 4. Solution overview 5. Implementation and challenges 6. Measurement and evaluation Written feedback on each point now a requirement, to encourage learning. Your marks and feedback are discussed with your buddy before agreeing on score and submitting evaluating
  • 20. Get Ready for the Gold Quills 2015! Tessa O’Neill – President IABC UK WELCOME
  • 21. Gold Quills 2015 – what’s changed? • Moved up deadlines: – Early bird: 12 November 2014 – Final entries: 7 January 2015 • Made it simpler to submit into Communications Skills category • Now recognising global agencies and teams of the year 21
  • 22. Gold Quills 2015 - more information • Website & brochure: http://gq.iabc.com • iabcuk@gmail.com • Tessa O’Neill – President IABC UK

Editor's Notes

  1. There are four key areas we’ve developed so far to help us facilitate a different approach and discussion around employee communications. All have which : Audience mapping – how well do we really understand the audience across our many countries? Net Promoter score Audience sampling Integrated scorecards