The document summarizes the deliverables and activities of Work Package 2 (WP2) of the GOGREEN project. WP2 involved analyzing user needs through questionnaires in different countries, developing a training implementation plan, and synthesizing the results in a report. Over 1,100 questionnaires were completed by SMEs across several sectors and countries. The analysis found that SMEs see benefits like cost savings and improved image from green practices but lack awareness, training, and support dealing with regulations. The implementation plan provides methodological, educational, and technological requirements to guide developing online training modules and pilots in WP3, WP4, and WP5.