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Last	
  Planner	
  Produc/on	
  Control	
  
Glenn	
  Ballard	
  
Project	
  Produc/on	
  Ins/tute	
  
December	
  3,	
  2014	
  
	
  
	
  
Construc/on	
  Weekly	
  
Work	
  Plan	
  
©Glenn	
  Ballard	
  2011	
  
CAN
SHOULD
W ILL
DID	
  
Project	
  Control	
  vs	
  
Produc/on	
  Control	
  
• The	
  job	
  of	
  project	
  control	
  is	
  to	
  determine	
  if	
  the	
  project	
  is	
  
on	
  course	
  to	
  achieving	
  its	
  objec/ves.	
  Reac/ve.	
  
• The	
  job	
  of	
  produc/on	
  control	
  is	
  to	
  do	
  what	
  is	
  needed	
  in	
  
order	
  to	
  accomplish	
  project	
  objec/ves.	
  Proac/ve.	
  
• Both	
  are	
  necessary.	
  	
  
– Doing	
  project	
  control	
  without	
  produc/on	
  control	
  is	
  like	
  trying	
  to	
  
drive	
  while	
  looking	
  in	
  the	
  rear	
  view	
  mirror.	
  	
  
– Project	
  control	
  feedback	
  is	
  needed	
  in	
  order	
  to	
  adjust	
  produc/on	
  
to	
  targets.	
  
• Measuring	
  and	
  managing	
  work	
  flow	
  reliability	
  is	
  essen/al	
  
for	
  produc/on	
  control.	
  
	
  
	
  	
  
Issue	
  #1:	
  How	
  to	
  increase	
  the	
  match	
  
between	
  WILL	
  and	
  DID?	
  
5	
  
• Shielding:	
  Only	
  include	
  in	
  daily/
weekly	
  work	
  plans	
  tasks	
  that	
  are	
  
sound,	
  sequenced,	
  sized,	
  and	
  well	
  
defined.	
  
• Reliable	
  promising	
  
Selec/ng,	
  	
  
sequencing,	
  &	
  
	
  sizing	
  work	
  we	
  
	
  think	
  can	
  be	
  done	
  
Master	
  	
  
&	
  Phase	
  	
  
Schedule	
  
Make	
  work	
  	
  
ready	
  by	
  	
  
screening,	
  	
  
pulling,	
  &	
  FRS	
  
Informa/on	
  
Selec/ng,	
  
	
  sequencing,	
  	
  
&	
  sizing	
  work	
  
	
  we	
  know	
  	
  
can	
  be	
  done	
  
Current	
  status	
  
	
  &	
  forecasts	
  
	
  
Lookahead	
  	
  
	
  	
  
Workable	
  
	
  Backlog	
   Weekly	
  	
  
Work	
  Plans	
  
Produc/on	
  
	
  
Resources	
  	
  
	
  	
  
	
  
Completed	
  
	
  Work	
  	
  
	
  	
  
Chart	
  PPC	
  	
  
	
  	
  	
  	
  	
  	
  	
  	
  &	
  	
  
	
  	
  	
  Reasons	
  
Ac/on	
  to	
  	
  
prevent	
  
repe//ve	
  
errors	
  
LAST	
  PLANNER	
  SYSTEM:	
  	
  
Weekly	
  Work	
  Planning	
  
Work	
  
	
  Structuring	
  
Design	
  
Criteria	
  
7
Percent Plan Complete (PPC)
Chart
Rasacaven: Electrical Power Distribution
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
12-
Mar
20-
Mar
27-
Mar
3-
Apr
10-
Apr
17-
Apr
24-
Apr
21-
May
28-
May
5-
Jun
18-
Jun
9-
Jul
14-
Jul
21-
Jul
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
PPC
4 Week Moving Average
Impact	
  of	
  PPC	
  on	
  
ProducBvity	
  
PPC 	
  	
  	
  	
  	
  	
  %	
  actual	
  produc/vity	
  	
   	
  	
  
	
   	
  below	
  	
  budget	
  
50% 	
   	
  .04	
  
60% 	
   	
  .16	
  
70% 	
   	
  .23	
  
80% 	
   	
  .29 	
  	
  
Issue	
  #2:	
  How	
  to	
  make	
  ready	
  what	
  
SHOULD	
  be	
  done	
  so	
  it	
  CAN	
  be	
  done?	
  
9	
  
• Analyse	
  &	
  Remove	
  Constraints	
  
• Breakdown	
  tasks	
  into	
  opera/ons	
  
• Design	
  new	
  opera/ons	
  collabora/vely	
  	
  	
  
Typical	
  Constraints	
  on	
  Construc/on	
  
Tasks	
  
• Drawings	
  
• Submicals	
  
• Requests	
  for	
  Informa/on	
  
• Materials	
  
• Labor	
  
• Construc/on	
  Equipment	
  
• Tools	
  
• Work	
  Space	
  
• Permits	
  
• Safety	
  plan	
  
Selec/ng,	
  	
  
sequencing,	
  &	
  
	
  sizing	
  work	
  we	
  
	
  think	
  can	
  be	
  done	
  
Master	
  	
  
&	
  Phase	
  	
  
Schedule	
  
Make	
  work	
  	
  
ready	
  by	
  	
  
screening,	
  	
  
pulling,	
  &	
  FRS	
  
Informa/on	
  
Selec/ng,	
  
	
  sequencing,	
  	
  
&	
  sizing	
  work	
  
	
  we	
  know	
  	
  
can	
  be	
  done	
  
Current	
  status	
  
	
  &	
  forecasts	
  
	
  
Lookahead	
  	
  
	
  	
  
Workable	
  
	
  Backlog	
   Weekly	
  	
  
Work	
  Plans	
  
Produc/on	
  
	
  
Resources	
  	
  
	
  	
  
	
  
Completed	
  
	
  Work	
  	
  
	
  	
  
Chart	
  PPC	
  	
  
&	
  Reasons	
  
Ac/on	
  to	
  	
  
prevent	
  
repe//ve	
  
errors	
  
LAST	
  PLANNER	
  SYSTEM:	
  
the	
  Lookahead	
  Process	
  
Work	
  
	
  Structuring	
  
Design	
  
Criteria	
  
 
Issue	
  #3:	
  How	
  to	
  set	
  goals	
  and	
  
sequence	
  tasks?	
  How	
  to	
  decide	
  what	
  
SHOULD	
  be	
  done	
  when?	
  
12	
  
Master	
  Scheduling	
  
Master	
  schedules	
  should	
  be	
  at	
  milestone	
  level	
  
because	
  Forecast	
  error	
  increases	
  with	
  the	
  length	
  
of	
  the	
  forecast	
  period	
  and	
  the	
  level	
  of	
  detail.	
  
	
  	
  
	
  
 
Countermeasures	
  for	
  poor	
  quality	
  of	
  work	
  
plans	
  and	
  schedules	
  
	
  
	
  
	
  
1. Master	
  schedules	
  were	
  kept	
  at	
  milestone	
  level	
  
of	
  detail	
  
2. Phase	
  schedules	
  were	
  developed	
  by	
  those	
  with	
  
direct	
  responsibility	
  for	
  doing	
  the	
  work	
  being	
  
scheduled,	
  filling	
  in	
  the	
  gaps	
  between	
  
milestones	
  in	
  the	
  master	
  schedule,	
  phase	
  by	
  
phase,	
  and	
  	
  
3. Scheduling	
  was	
  done	
  at	
  more	
  detailed	
  levels	
  
nearer	
  in	
  /me	
  to	
  scheduled	
  execu/on—the	
  
rolling	
  wave	
  approach:	
  project-­‐phase-­‐process-­‐
opera/on-­‐step.	
  
Qui ckTi
m e™ anda
M
oti onJPEG O
penD M
Ld ec
o m
pr essor
ar eneeded tosee t
hi spi ctur
e.
Courtesy	
  of	
  Alan	
  Mossman	
  
Pull	
  Planning	
  
Master	
  	
  
&	
  Phase	
  	
  
Schedule	
  
Work	
  
	
  Structuring	
  
Selec/ng,	
  	
  
sequencing,	
  &	
  
	
  sizing	
  work	
  we	
  
	
  think	
  can	
  be	
  done	
  
Make	
  work	
  	
  
ready	
  by	
  	
  
screening,	
  	
  
pulling,	
  &	
  FRS	
  
Informa/on	
  
Selec/ng,	
  
	
  sequencing,	
  	
  
&	
  sizing	
  work	
  
	
  we	
  know	
  	
  
can	
  be	
  done	
  
Current	
  status	
  
	
  &	
  forecasts	
  
	
  
Lookahead	
  	
  
	
  	
  
Workable	
  
	
  Backlog	
   Weekly	
  	
  
Work	
  Plans	
  
Produc/on	
  
	
  
Resources	
  	
  
	
  	
  
	
  
Completed	
  
	
  Work	
  	
  
	
  	
  
Chart	
  PPC	
  	
  
&	
  Reasons	
  
Ac/on	
  to	
  	
  
prevent	
  
repe//ve	
  
errors	
  
LAST	
  PLANNER	
  SYSTEM:	
  
the	
  Master	
  Schedule	
  
Design	
  
Criteria	
  
Last	
  Planner	
  Func/ons	
  &	
  Methods	
  
WHAT	
  
A. Detailing	
  the	
  phases	
  
between	
  master	
  schedule	
  
milestones	
  
B. Making	
  scheduled	
  tasks	
  
ready	
  in	
  lookahead	
  
planning	
  
	
  
C. Selec/ng	
  tasks	
  for	
  daily	
  
and	
  weekly	
  work	
  plans	
  
HOW	
  
A. Pull	
  planning	
  
	
  
B.	
  	
  	
  Constraints	
  analysis	
  
B. Task	
  breakdown	
  
B.	
  	
  	
  Opera/ons	
  design	
  
C.	
  	
  	
  Commit	
  only	
  to	
  tasks	
  that	
  
are	
  well	
  defined,	
  sound,	
  
sequenced	
  and	
  properly	
  sized	
  
Last	
  Planner	
  Func/ons	
  &	
  Methods	
  
	
  WHAT	
  
D. Making	
  handoffs	
  reliable	
  
E. Learning	
  from	
  broken	
  
promises	
  
F. Measuring	
  planning	
  system	
  
performance	
  
HOW	
  
D. Reliable	
  Promising	
  
E. 5	
  Whys	
  
E. Prevent-­‐Detect-­‐Correct-­‐
Analyze	
  
E.	
  	
  Plan-­‐Do-­‐Check-­‐Act	
  
F.	
  	
  Percent	
  Plan	
  Complete	
  
F.	
  	
  Tasks	
  Made	
  Ready	
  
F.	
  	
  Tasks	
  An/cipated	
  
F.	
  	
  Repe//ve	
  Errors	
  Avoided	
  
Different	
  Behavioral	
  Rules	
  
Last	
  Planner	
  	
  
• Commit	
  only	
  to	
  tasks	
  that	
  are	
  
defined,	
  sound,	
  sequenced	
  and	
  
sized	
  
• Raise	
  your	
  hand	
  the	
  moment	
  you	
  
lose	
  confidence	
  that	
  you	
  can	
  
remove	
  a	
  constraint	
  in	
  /me	
  
• Plan	
  collabora/vely	
  with	
  those	
  
who	
  are	
  to	
  do	
  the	
  work	
  being	
  
planned	
  
• When	
  promises	
  are	
  not	
  kept,	
  
analyze	
  the	
  reasons	
  to	
  find	
  
countermeasures	
  that	
  prevent	
  
reoccurrence	
  
	
  
	
  
	
  
	
  
	
  
• Work	
  around	
  problems	
  	
  
	
  
• Raise	
  your	
  hand	
  when	
  you	
  know	
  
you	
  cannot	
  remove	
  a	
  constraint	
  
in	
  /me	
  
• Planners	
  produce	
  plans	
  and	
  
workers	
  execute	
  those	
  plans	
  
• When	
  an	
  employee	
  does	
  not	
  do	
  
their	
  job,	
  replace	
  them	
  
Common	
  PracBce	
  
Did	
  I	
  achieve	
  my	
  objec/ve?	
  
• “…to	
  clearly	
  differen/ate	
  the	
  Last	
  Planner	
  
system	
  of	
  produc/on	
  planning	
  and	
  control	
  
from	
  the	
  approach	
  and	
  methods	
  of	
  
conven/onal	
  project	
  management.”	
  	
  
I	
  look	
  forward	
  to	
  hearing	
  your	
  comments	
  and	
  
ques/ons.	
  

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Glen Ballard Last Planner Lean Construction Institute

  • 1. Last  Planner  Produc/on  Control   Glenn  Ballard   Project  Produc/on  Ins/tute   December  3,  2014      
  • 2. Construc/on  Weekly   Work  Plan   ©Glenn  Ballard  2011  
  • 4. Project  Control  vs   Produc/on  Control   • The  job  of  project  control  is  to  determine  if  the  project  is   on  course  to  achieving  its  objec/ves.  Reac/ve.   • The  job  of  produc/on  control  is  to  do  what  is  needed  in   order  to  accomplish  project  objec/ves.  Proac/ve.   • Both  are  necessary.     – Doing  project  control  without  produc/on  control  is  like  trying  to   drive  while  looking  in  the  rear  view  mirror.     – Project  control  feedback  is  needed  in  order  to  adjust  produc/on   to  targets.   • Measuring  and  managing  work  flow  reliability  is  essen/al   for  produc/on  control.        
  • 5. Issue  #1:  How  to  increase  the  match   between  WILL  and  DID?   5   • Shielding:  Only  include  in  daily/ weekly  work  plans  tasks  that  are   sound,  sequenced,  sized,  and  well   defined.   • Reliable  promising  
  • 6. Selec/ng,     sequencing,  &    sizing  work  we    think  can  be  done   Master     &  Phase     Schedule   Make  work     ready  by     screening,     pulling,  &  FRS   Informa/on   Selec/ng,    sequencing,     &  sizing  work    we  know     can  be  done   Current  status    &  forecasts     Lookahead         Workable    Backlog   Weekly     Work  Plans   Produc/on     Resources           Completed    Work         Chart  PPC                    &          Reasons   Ac/on  to     prevent   repe//ve   errors   LAST  PLANNER  SYSTEM:     Weekly  Work  Planning   Work    Structuring   Design   Criteria  
  • 7. 7 Percent Plan Complete (PPC) Chart Rasacaven: Electrical Power Distribution 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 12- Mar 20- Mar 27- Mar 3- Apr 10- Apr 17- Apr 24- Apr 21- May 28- May 5- Jun 18- Jun 9- Jul 14- Jul 21- Jul 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% PPC 4 Week Moving Average
  • 8. Impact  of  PPC  on   ProducBvity   PPC            %  actual  produc/vity            below    budget   50%    .04   60%    .16   70%    .23   80%    .29    
  • 9. Issue  #2:  How  to  make  ready  what   SHOULD  be  done  so  it  CAN  be  done?   9   • Analyse  &  Remove  Constraints   • Breakdown  tasks  into  opera/ons   • Design  new  opera/ons  collabora/vely      
  • 10. Typical  Constraints  on  Construc/on   Tasks   • Drawings   • Submicals   • Requests  for  Informa/on   • Materials   • Labor   • Construc/on  Equipment   • Tools   • Work  Space   • Permits   • Safety  plan  
  • 11. Selec/ng,     sequencing,  &    sizing  work  we    think  can  be  done   Master     &  Phase     Schedule   Make  work     ready  by     screening,     pulling,  &  FRS   Informa/on   Selec/ng,    sequencing,     &  sizing  work    we  know     can  be  done   Current  status    &  forecasts     Lookahead         Workable    Backlog   Weekly     Work  Plans   Produc/on     Resources           Completed    Work         Chart  PPC     &  Reasons   Ac/on  to     prevent   repe//ve   errors   LAST  PLANNER  SYSTEM:   the  Lookahead  Process   Work    Structuring   Design   Criteria  
  • 12.   Issue  #3:  How  to  set  goals  and   sequence  tasks?  How  to  decide  what   SHOULD  be  done  when?   12  
  • 13. Master  Scheduling   Master  schedules  should  be  at  milestone  level   because  Forecast  error  increases  with  the  length   of  the  forecast  period  and  the  level  of  detail.        
  • 14.   Countermeasures  for  poor  quality  of  work   plans  and  schedules         1. Master  schedules  were  kept  at  milestone  level   of  detail   2. Phase  schedules  were  developed  by  those  with   direct  responsibility  for  doing  the  work  being   scheduled,  filling  in  the  gaps  between   milestones  in  the  master  schedule,  phase  by   phase,  and     3. Scheduling  was  done  at  more  detailed  levels   nearer  in  /me  to  scheduled  execu/on—the   rolling  wave  approach:  project-­‐phase-­‐process-­‐ opera/on-­‐step.  
  • 15. Qui ckTi m e™ anda M oti onJPEG O penD M Ld ec o m pr essor ar eneeded tosee t hi spi ctur e. Courtesy  of  Alan  Mossman   Pull  Planning  
  • 16. Master     &  Phase     Schedule   Work    Structuring   Selec/ng,     sequencing,  &    sizing  work  we    think  can  be  done   Make  work     ready  by     screening,     pulling,  &  FRS   Informa/on   Selec/ng,    sequencing,     &  sizing  work    we  know     can  be  done   Current  status    &  forecasts     Lookahead         Workable    Backlog   Weekly     Work  Plans   Produc/on     Resources           Completed    Work         Chart  PPC     &  Reasons   Ac/on  to     prevent   repe//ve   errors   LAST  PLANNER  SYSTEM:   the  Master  Schedule   Design   Criteria  
  • 17. Last  Planner  Func/ons  &  Methods   WHAT   A. Detailing  the  phases   between  master  schedule   milestones   B. Making  scheduled  tasks   ready  in  lookahead   planning     C. Selec/ng  tasks  for  daily   and  weekly  work  plans   HOW   A. Pull  planning     B.      Constraints  analysis   B. Task  breakdown   B.      Opera/ons  design   C.      Commit  only  to  tasks  that   are  well  defined,  sound,   sequenced  and  properly  sized  
  • 18. Last  Planner  Func/ons  &  Methods    WHAT   D. Making  handoffs  reliable   E. Learning  from  broken   promises   F. Measuring  planning  system   performance   HOW   D. Reliable  Promising   E. 5  Whys   E. Prevent-­‐Detect-­‐Correct-­‐ Analyze   E.    Plan-­‐Do-­‐Check-­‐Act   F.    Percent  Plan  Complete   F.    Tasks  Made  Ready   F.    Tasks  An/cipated   F.    Repe//ve  Errors  Avoided  
  • 19. Different  Behavioral  Rules   Last  Planner     • Commit  only  to  tasks  that  are   defined,  sound,  sequenced  and   sized   • Raise  your  hand  the  moment  you   lose  confidence  that  you  can   remove  a  constraint  in  /me   • Plan  collabora/vely  with  those   who  are  to  do  the  work  being   planned   • When  promises  are  not  kept,   analyze  the  reasons  to  find   countermeasures  that  prevent   reoccurrence             • Work  around  problems       • Raise  your  hand  when  you  know   you  cannot  remove  a  constraint   in  /me   • Planners  produce  plans  and   workers  execute  those  plans   • When  an  employee  does  not  do   their  job,  replace  them   Common  PracBce  
  • 20. Did  I  achieve  my  objec/ve?   • “…to  clearly  differen/ate  the  Last  Planner   system  of  produc/on  planning  and  control   from  the  approach  and  methods  of   conven/onal  project  management.”     I  look  forward  to  hearing  your  comments  and   ques/ons.