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GARY L. COOPER
301 S Jupiter Rd Apt 1004 Allen, TX 75002
Home 469-656-9562 • Cell 469-406-4004 • glincoop@gmail.com
OPERATIONS DIRECTOR
History of excellence guiding the evolution of wireless telecommunications services spanning delivery practices
and technology
Strategically-focused senior telecommunications project and operations manager with a 15-year track record of
leading successful voice and data infrastructure builds, capital expansion, and enhancement initiatives for major
telecommunications services providers. Demonstrated ability to steer on time, on budget completion of new site
builds, installation, and turn-up for wireless networks serving major metropolitan population centers. Expertise in
costing, resource management, risk control, and stakeholder management. Highly effective ensuring that key
partners and providers meet contractual commitments.
CORE COMPETENCIES:
 Full Lifecycle Project Management
 Capital Procurement & Purchasing
 Cellular Site Builds / Commissioning
 New Deployments & Upgrades
 Regulatory Compliance
 P&L Management & Budgeting
 Resource Allocation & Risk Management
 Vendor & Partner Relations
 NOC & Helpdesk Operations Management
 Organizational Change Control
PROFESSIONAL EXPERIENCE
WESTOWER COMMUNICATIONS/MASTEC, DALLAS. TX
Program Manager-Sprint, 6/2014 – 11/2015
Responsible for a core team of 40 team members deploying 2500 MHz overlay of the Sprint network throughout
DFW and Houston markets.
Responsibilities:
 Overall Budget Responsibility
 Resource Tracking and Sourcing
 Revenue Forecast
 Invoicing
 Master Schedule Tracking
Key Achievements:
 Successfully supported Sprints staff augmentation to complete construction of 690 sites in 11 months.
─ Tower construction prep, antennas, lines and control equipment
WESTOWER COMMUNICATIONS, DALLAS. TX
Project Manager-Clearwire, 6/2012 – 6/2014
Managed multiple successful accounts over a two year period to include national RAN augments for WiMAX
upgrades and national Microwave augments adding MW capacity to Clearwire’s backhaul network in order to
GARY L. COOPER
PAGE TWO
support LTE capacity. Responsibilities included oversight of OEM Order Management, resource management
to include third party coordination and scheduling.
Key Achievements:
 Successfully managed construction of 131 RAN sites, 192 Microwave sites over an twenty month period
throughout the southeast market
MASTEC WIRELESS SERVICES, Charlotte, NC
Director of Operations, 7/2010 – 5/2012
Direct team of 120 interdisciplinary staff members engaged in wireless telecommunications infrastructure build,
support, and enhancement projects for the Carolinas market. Develop project schedules for civil construction
and RF equipment installation; prioritize and assign resources to meet budgetary goals and construction
timetables. Liaise with vendors and providers to coordinate planning and issues resolution.
Key Achievements:
 Successfully built 258 LTE sites, 139 UMTS 1st Carrier and 533 UMTS 2-3 carrier in 10 months
throughout the Carolinas market
NETWORKING SOLUTIONS, Elk Grove, CA
Operations Director, 3/2009 – 10/2010
Managed telecommunications service delivery operations to small and medium-sized business across
Sacramento metropolitan. Planned and executed builds, installs, and cutovers. Developed project plans, created
cost estimates, and procured capital equipment. Contracted with vendors and providers; monitored progress to
guarantee on time, on budget deliverables completion. Steered Helpdesk operations ensuring full compliance
with all contracted service levels.
VERIZON BUSINESS, Richardson, TX
Group PMO Manager, 5/2007 – 12/2008
Steered delivery of contracted Managed Voice IP-PBX Services line across 33,000+ stations globally. Provided
leadership and direction to 10 direct reports and additional matrix resources engaged in service, sales, project
management, and network engineering. Managed capital and operational budgets exceeding $10M.
Key Achievements:
 Established operations in six Latin American companies within six months. Overcame regulatory
obstacles through intensive partnering and communications with key stakeholders that had obstructed
progress for two years.
ZERO CHAOS CONSULTING, Richardson, TX
Program Director, 7/2006 – 05/2007
Guided project management and operations organizations through build, deployment, and commissioning of
wireless voice and data infrastructure. Drove core data, voice switching, and radio access builds and
commissioning aligned with organizational growth goals. Developed master schedules, prioritized and allocated
capital and human resources, and personally led implementation phase. Ensured adherence to project
timetables and budgets.
Key Achievements:
 Led on time, on budget completion of major upgrade initiative that upgraded 5000 channels, 200 access
nodes, and 20 switching offices within 16 weeks.
MLC WIRELESS SERVICES, Totowa, NJ
Operations Director, 02/2004 – 07/2006
Drove planning, build, and commissioning projects for high-growth telecommunications service provider.
Developed and managed project budgets and schedules and provided operational project oversight of in-house
staff, vendors, and providers. Controlled project scope across deployment, commissioning, turn-up, upgrade,
and performance optimization.
Key Achievements:
 Managed 1700 site overlay project to successfully completion within 11 months.
 Led deployment of 400 site overlay for NYC metropolitan area on time and on budget.
~ Prior infrastructure build and roll-out experience as Senior Project Manager, Operations Manager, and
Project Director with Nortel Networks from 1995 to 2002 ~
Education: Rancho Cordova High School Graduate 1975
TECHNICAL PROFICIENCIES
Telecom: UMTS/LTE/CDMA/GSM/GPRS Wireless voice and data systems
Software: MS Windows 10/8/7, MS Project, MS Office Suite
Hardware: Cell Sites/Switches/Routers/VoIP
PROFESSIONAL DEVELOPMENT
Member; Project Management Institute – PMI

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GLC2016R2

  • 1. Continued... GARY L. COOPER 301 S Jupiter Rd Apt 1004 Allen, TX 75002 Home 469-656-9562 • Cell 469-406-4004 • glincoop@gmail.com OPERATIONS DIRECTOR History of excellence guiding the evolution of wireless telecommunications services spanning delivery practices and technology Strategically-focused senior telecommunications project and operations manager with a 15-year track record of leading successful voice and data infrastructure builds, capital expansion, and enhancement initiatives for major telecommunications services providers. Demonstrated ability to steer on time, on budget completion of new site builds, installation, and turn-up for wireless networks serving major metropolitan population centers. Expertise in costing, resource management, risk control, and stakeholder management. Highly effective ensuring that key partners and providers meet contractual commitments. CORE COMPETENCIES:  Full Lifecycle Project Management  Capital Procurement & Purchasing  Cellular Site Builds / Commissioning  New Deployments & Upgrades  Regulatory Compliance  P&L Management & Budgeting  Resource Allocation & Risk Management  Vendor & Partner Relations  NOC & Helpdesk Operations Management  Organizational Change Control PROFESSIONAL EXPERIENCE WESTOWER COMMUNICATIONS/MASTEC, DALLAS. TX Program Manager-Sprint, 6/2014 – 11/2015 Responsible for a core team of 40 team members deploying 2500 MHz overlay of the Sprint network throughout DFW and Houston markets. Responsibilities:  Overall Budget Responsibility  Resource Tracking and Sourcing  Revenue Forecast  Invoicing  Master Schedule Tracking Key Achievements:  Successfully supported Sprints staff augmentation to complete construction of 690 sites in 11 months. ─ Tower construction prep, antennas, lines and control equipment WESTOWER COMMUNICATIONS, DALLAS. TX Project Manager-Clearwire, 6/2012 – 6/2014 Managed multiple successful accounts over a two year period to include national RAN augments for WiMAX upgrades and national Microwave augments adding MW capacity to Clearwire’s backhaul network in order to
  • 2. GARY L. COOPER PAGE TWO support LTE capacity. Responsibilities included oversight of OEM Order Management, resource management to include third party coordination and scheduling. Key Achievements:  Successfully managed construction of 131 RAN sites, 192 Microwave sites over an twenty month period throughout the southeast market MASTEC WIRELESS SERVICES, Charlotte, NC Director of Operations, 7/2010 – 5/2012 Direct team of 120 interdisciplinary staff members engaged in wireless telecommunications infrastructure build, support, and enhancement projects for the Carolinas market. Develop project schedules for civil construction and RF equipment installation; prioritize and assign resources to meet budgetary goals and construction timetables. Liaise with vendors and providers to coordinate planning and issues resolution. Key Achievements:  Successfully built 258 LTE sites, 139 UMTS 1st Carrier and 533 UMTS 2-3 carrier in 10 months throughout the Carolinas market NETWORKING SOLUTIONS, Elk Grove, CA Operations Director, 3/2009 – 10/2010 Managed telecommunications service delivery operations to small and medium-sized business across Sacramento metropolitan. Planned and executed builds, installs, and cutovers. Developed project plans, created cost estimates, and procured capital equipment. Contracted with vendors and providers; monitored progress to guarantee on time, on budget deliverables completion. Steered Helpdesk operations ensuring full compliance with all contracted service levels. VERIZON BUSINESS, Richardson, TX Group PMO Manager, 5/2007 – 12/2008 Steered delivery of contracted Managed Voice IP-PBX Services line across 33,000+ stations globally. Provided leadership and direction to 10 direct reports and additional matrix resources engaged in service, sales, project management, and network engineering. Managed capital and operational budgets exceeding $10M. Key Achievements:  Established operations in six Latin American companies within six months. Overcame regulatory obstacles through intensive partnering and communications with key stakeholders that had obstructed progress for two years. ZERO CHAOS CONSULTING, Richardson, TX Program Director, 7/2006 – 05/2007 Guided project management and operations organizations through build, deployment, and commissioning of wireless voice and data infrastructure. Drove core data, voice switching, and radio access builds and commissioning aligned with organizational growth goals. Developed master schedules, prioritized and allocated capital and human resources, and personally led implementation phase. Ensured adherence to project timetables and budgets. Key Achievements:
  • 3.  Led on time, on budget completion of major upgrade initiative that upgraded 5000 channels, 200 access nodes, and 20 switching offices within 16 weeks. MLC WIRELESS SERVICES, Totowa, NJ Operations Director, 02/2004 – 07/2006 Drove planning, build, and commissioning projects for high-growth telecommunications service provider. Developed and managed project budgets and schedules and provided operational project oversight of in-house staff, vendors, and providers. Controlled project scope across deployment, commissioning, turn-up, upgrade, and performance optimization. Key Achievements:  Managed 1700 site overlay project to successfully completion within 11 months.  Led deployment of 400 site overlay for NYC metropolitan area on time and on budget. ~ Prior infrastructure build and roll-out experience as Senior Project Manager, Operations Manager, and Project Director with Nortel Networks from 1995 to 2002 ~ Education: Rancho Cordova High School Graduate 1975 TECHNICAL PROFICIENCIES Telecom: UMTS/LTE/CDMA/GSM/GPRS Wireless voice and data systems Software: MS Windows 10/8/7, MS Project, MS Office Suite Hardware: Cell Sites/Switches/Routers/VoIP PROFESSIONAL DEVELOPMENT Member; Project Management Institute – PMI