22. Listen: Be Open to Frequent Feedback
• Candidate Interview Process
• New Hires Onboarding Process
• Quarterly All Hands Meetings
• Employee/Manager 1:1s
• Annual Performance Review Process
• Employee Resignation
23. Respond: Don’t Wait to Get Involved
1. Respond rapidly
2. Welcome ALL feedback
3. Address specific issues
4. Be considerate
5. Promote the positive
25. Example: CEO of Zillow
Zillow CEO Spencer Rascoff
responds to
reviews
on behalf of the company.
As a result,
four candidates in a
recent 30-day period
said that reading the
employer response solidified
their decision to accept
the job offer.
26. Glassdoor OpenCompany Program
Get Your Free Employer Account
Complete the above 5 steps
Earn other Company Transparency Honors on Glassdoor by starting with a Free
Employer Account
27. Summary
• Best Place To Work = It’s all about employee feedback
• Review quality, quantity & consistency matter
• Common traits: Vision, Leadership, Transparency
• Free Employer Account allows you to listen, engage
and track
Editor's Notes
What distinguishes Glassdoor Best Places to Work is it is the only award to be based solely on employee feedback. And also unlike other workplace awards, there is no formal nomination or submission process.
Note we look at annual submissions and for the US list, we look at US-based employee reviews, or UK list we look at UK based employee reviews. So not all reviews make it into consideration set
SZ Note: Important to note to audience winners are determined annually and are selected based on reviews contributed in prior 12 months
SZ Note: Key is to talk about understanding what is being said, when it’s being said so that you can win awards. Know what works, promote it. See what isn’t, Fix It.
SZ Note: Be clear employer responses have ZERO effect on winning BPTW
SZ Note: Be clear employer responses have ZERO effect on winning BPTW
SZ Note: Be clear employer responses have ZERO effect on winning BPTW
SZ Note: Be clear OpenCompany has ZERO impact on winning BPTW except reviews go into consideration.