This document summarizes a presentation by Mood about their customer experience solutions. Mood designs every aspect of the customer experience through media, sensory, and systems solutions. Their media solutions include music, visuals, and voice options. Sensory solutions include scents. Systems ensure quality through sound systems, audio-visual solutions, and more. Mood has a global network for installation and service. Their solutions can create consistent experiences, impact sales, and engage customers.
Lydia Lee, President, Weber Shandwick China, shares more on the experience of managing COVID-19 for our offices in China as well as how we advised companies on communicating across the three stages: outbreak, quarantine and recovery.
NYLA TV Media PressKit
In depth Analysis NYLA TV Press Kit and outreach. Find out everything there is to know about NYLA TV.
To Book Features/Sponsorship- Bookings@NewYorkLaMedia.Com
Lydia Lee, President, Weber Shandwick China, shares more on the experience of managing COVID-19 for our offices in China as well as how we advised companies on communicating across the three stages: outbreak, quarantine and recovery.
NYLA TV Media PressKit
In depth Analysis NYLA TV Press Kit and outreach. Find out everything there is to know about NYLA TV.
To Book Features/Sponsorship- Bookings@NewYorkLaMedia.Com
One can have a Tibet Travel Guide so that have can have a good travelling experience in this beautiful place. The holy city of Tibet lays thirty six thousand above the sea level so at first one will not feel comfortable in Tibet and will take some of time to acclimatise.
We examine the impact of foreign exchange fluctuations. More specifically, we explore the dynamics of the strength of the US dollar vs. currencies around the world and the impact this has had on asset values. There are a variety of reasons for the recent dollar strength, which we examine in more detail in the slides that follow.
Tầng lớp sáng tạo là tầng lớp tạo ra nhiều công ăn việc làm nhất. Nơi nào hội đủ 3 yếu tố Tài năng, Kỹ thuật và sự khoan dung thì chất xám của sự sáng tạo sẽ đổ về nơi đó
AdonMove is the best digital taxi or cab top advertisement agency in Kolkata. We offer the most affordable advertising services on taxi or cab top in Kolkata. Advertising with us!
One can have a Tibet Travel Guide so that have can have a good travelling experience in this beautiful place. The holy city of Tibet lays thirty six thousand above the sea level so at first one will not feel comfortable in Tibet and will take some of time to acclimatise.
We examine the impact of foreign exchange fluctuations. More specifically, we explore the dynamics of the strength of the US dollar vs. currencies around the world and the impact this has had on asset values. There are a variety of reasons for the recent dollar strength, which we examine in more detail in the slides that follow.
Tầng lớp sáng tạo là tầng lớp tạo ra nhiều công ăn việc làm nhất. Nơi nào hội đủ 3 yếu tố Tài năng, Kỹ thuật và sự khoan dung thì chất xám của sự sáng tạo sẽ đổ về nơi đó
AdonMove is the best digital taxi or cab top advertisement agency in Kolkata. We offer the most affordable advertising services on taxi or cab top in Kolkata. Advertising with us!
Customer Experience: Moving Customer Service to Customer Experience and How I...Hannah Flynn
This webinar will do a deep dive into the mindset, processes and methods of building a successful Customer Experience. The psychology behind consumer behavior and experiences will be addressed as a foundation leading to the methods to build connection with customers to drive loyalty. The specific actions and strategies crucial to driving a solid CX will be explained in relevant ways to enable attendees to make a difference in their own organizations.
Moving Customer Service to Customer Experience and How It Benefits Your BusinessAggregage
This webinar will do a deep dive into the mindset, processes and methods of building a successful Customer Experience. The psychology behind consumer behavior and experiences will be addressed as a foundation leading to the methods to build connection with customers to drive loyalty. The specific actions and strategies crucial to driving a solid CX will be explained in relevant ways to enable attendees to make a difference in their own organizations.
3. MOOD:OVERVIEW PRESENTATION MARKET OVERVIEW
- Michael Brenner
Senior Director of Global Marketing at SAP
Marketing Today is Difficult
+ 200 million people on the U.S. ‘Do Not Call’ list
+ Over 86% of TV viewers admit to skipping commercials
+ 44% of direct marketing is never opened
+ 99.9% of online banners are never clicked
+ Buyers wait until they have completed 60-80% of their research
before
reaching out to vendors
4. MOOD:OVERVIEW PRESENTATION MARKET OVERVIEW
Advertising is not enough.
Every business must connect.
“We’re living at a time when
attention is the new currency.”
- Pete Cashmore
CEO & Founder of mashable.com
6. MOOD:OVERVIEW PRESENTATION WHO IS MOOD?
We design and integrate every aspect
of the customer experience
So you can communicate in a
compelling, consistent and
cost-effective way.
7. MOOD
STATS
MOOD:OVERVIEW PRESENTATION WHO IS MOOD?
2000+
+ Music Gurus
+ Visual
Specialists
+ Sound/Tech
Experts
+ Support
Professionals
All
Industrie
s
+ Retail
+ QSR &
Restaurants
+ Hospitality
+ Financial
+ Healthcare
+ Corporate
Installing solutions in 43,191 zip codes
Reaching more than
150 million people every day
IN 55 COUNTRIES
Serving 560,000 Locations
9. MEDIAMOOD:OVERVIEW PRESENTATION
:MEDIA
Use every aspect of your
customer experience to
make a meaningful
connection.MUSIC
+ Catalog of more than 100 exclusive options
+ Designed for business and screened for content
+ Fully licensed & 100% commercial/interruption
free
VISUALS
+ Digital Signage and Digital Menus for any size or
scale
+ Commercial TV with mix ‘n’ match programming
packages
VOICE
+ On-Hold and On-Site Messaging
+ Full-service copywriting & professional voice talent
+ Schedule your messaging online and integrate
with music
10. SENSORYMOOD:OVERVIEW PRESENTATION
:SENSOR
YCreate an exceptional first
impression and establish a
stronger, more enduring
connection.
SCENT
+ Choose from 1500+ fragrances to ensure
the right option for your business
+ No-mess delivery options for individual
zones or HVAC diffusion
+ Cover spaces of any size from 2,000
to 100,000 sq. ft.
+ Adjustable scent duration and intensity
+ 100% hypoallergenic
11. SYSTEMSMOOD:OVERVIEW PRESENTATION
:SYSTEMS
Ensure the quality of your
customer experience.
SOUND SYSTEMS
Affordable, high-performance solutions for any size
or budget World-class equipment partners,
including Klipsch and Bose
INTEGRATED AUDIO-VISUAL
SOLUTIONS
Tele/Videoconferencing, Integrated Control
Systems and more
DRIVE-THRU
Systems from top manufacturers, including
Panasonic and 3M
CLOSED-CIRCUIT TV
Monitor multiple locations remotely and access via
mobile apps
SOUND MASKING
Protect privacy and create comfortable spaces
12. MOOD:OVERVIEW PRESENTATION OUR NETWORK
OUR NETWORK
Providing solutions, service and support.
Down the street. Around the world.
Global & Local
#1 industry provider to small business and regional
brands, providing a consistent experience
regardless of size or location.
Installation & Service
Expert technicians supporting your business from
your local Mood office, specialized in commercial
audiovisual installations and maintenance.
Infrastructure & Client Care
North American operations and client service
centers in Atlanta, Austin, Charlotte, Denver, San
Diego and Seattle.
SERVING (CITY) FOR
MORE THAN 50
YEARS
13. MOOD:OVERVIEW PRESENTATION OUR TECHNOLOGY
OUR TECHNOLOGY
Best-in-class platform options to
achieve the right experience.
+ Fully secure and compatible with
online control or managed services
+ Commercial-grade equipment
designed for 24/7 use
+ Installed and maintained by local
technicians you can trust
Satellite
IP/Internet
Disc platforms
14. WHAT IT ALL MEANS FOR YOU
MOOD:OVERVIEW PRESENTATION RECOMMENDATIONS
+ Create a consistent experience for every customer
+ Impact point-of-purchase sales and drive revenue
+ Educate, entertain, and engage your customers
+ Increase brand recognition and brand loyalty
Bottom-Line:
Affordable solutions from a proven provider, offering great value,
peace of mind and service you can trust.