General Introduction
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This document provides an overview of benchmarking, including definitions, types of benchmarking, benchmarking methodology, sources of information for benchmarking, benchmarking compliance considerations, and examples of performance measures that can be used for benchmarking in various areas such as customer service, products/services, business processes, support processes, employees, technology, suppliers, costs, and financial performance. Benchmarking is defined as the process of continually searching for best practices and implementing improvements to become best in class.
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This document provides an overview of benchmarking, including definitions, types of benchmarking, benchmarking methodology, sources of information for benchmarking, benchmarking compliance considerations, and examples of performance measures that can be used for various business functions and processes. Benchmarking is defined as the process of continually searching for best practices and implementing improvements to become best-in-class. The document outlines various types of benchmarking and a six-step benchmarking methodology. It also discusses sources of benchmarking information and compliance considerations. Finally, it provides examples of performance measures that can be used for areas like customer service, products, business processes, support functions, technology, costs, and more.
Ta3s company overview
Ta3s, headquartered out of Bangalore and has partners in Middle East, Americas, APJ and Europe, is a specialized next generation independent testing services and solutions company providing unit, functional, integration, regression, automation, performance and mobile testing services. Ta3s has strong competency and experience in delivering testing projects in Banking, Financial Services, Insurance, Retail, Ecommerce, Healthcare, Pharma, Games and Education domains. Our experience in SAP and Oracle has helped customers gain immediate insight into implementation of quality deliverables and seamless deployment. Be it a product on premise or on cloud, we have the best resources to address customer needs.
Led by experienced, committed and dynamic test professionals, Ta3s is fast establising itself to be one of the leading independent testing services company offering test consulting, staff auggmentation, outsourced testing, managed services and BOT services.
Customers today are not just looking for augmenting human resource but are looking at service companies that can deliver outcomes, assure and ensure quality. Ta3s, divergently, provides good customer satisfaction by taking the time required to map key internal and external customer deliverable pain points and correlates the same to bring forth a strong customer centric UFP (Unique Fitment Proposition). Ta3s studies each issue and approaches them accordingly. Unlike approaching every company with a legacy solution or a single value template, UFP enables to understand issues and address with a customized as well as customer centric solution.
Employee Vision:
While we pledge to provide our customers the best return on investment, it is our mandate to build, nurture and elevate the quality of our employees by providing the most challenging work environment, mentoring and training. We will recruit employees who have the drive to learn, grow and build Ta3s as the best in the business Testing Services Organization.
Corporate Values:
4D’s – Different, Discipline, Dedication and Delivery matters the most to us. Successful delivery of projects needs discipline and dedication while using different innovative methods to ensure faster quality delivery while reducing costs and increasing ROI for our customers.
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The document outlines metrics for testing processes, projects, and products. It includes an agenda for a two-day workshop covering why metrics are important, how to define metrics, and different types of metrics. Process metrics measure the software testing process and can indicate effectiveness, efficiency, and areas for improvement. Examples of process metrics given are defect detection effectiveness, defect acceptance rate, defect rejection rate, and defect closure period. The document provides details on how to develop good process metrics using a top-down, goal-driven approach.
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General Introduction
- 1. Presentation
- 3. Clients
- 4. Traditional areas of use...
- 7. Bespoke Campaigns © The Test Factory™ 2008
- 8. © The Test Factory™ 2008
- 13. What does a Test look like? A typical example showing question, image and answer options
- 14. What does a Test look like? Another example using a template structure
- 17. © The Test Factory™ 2008
- 19. © The Test Factory™ 2008
- 21. History of candidate tests – list by candidate of all tests taken with link to each transcript showing question by question performance. © The Test Factory™ 2008
- 27. More than an application
- 28. © The Test Factory™ 2008
- 30. © The Test Factory™ 2008
- 31. © The Test Factory™ 2008
- 32. © The Test Factory™ 2008
- 33. © The Test Factory™ 2008
- 34. © The Test Factory™ 2008
- 35. © The Test Factory™ 2008
- 36. © The Test Factory™ 2008