Ajilon provides quality management consulting services including software testing, test automation, and performance testing. It leverages a global network of over 13,000 IT professionals across over 50 offices worldwide. Ajilon's quality management approach focuses on process improvement, increasing testing efficiency through automation, and delivering flexible resourcing options through its On Demand testing center.

1. August 27, 2009 Ajilon Capabilities Overview Quality Management

7. Quality Management Process Indirect Cost Direct Cost Ajilon’s Quality Management Practice enable our clients to increase the maturity of their Quality Lifecycle Management practices. Transforms your effort from reactive to proactive. Software Quality Assurance (Defect Prevention) Software Testing (Defect Removal) Requirements Design Code Internal Test External Test Deployed 1 10 100 0.75x 1.0x 2.0x 12.0x 60.0x 100.0x Normalized Cost of Defect Remediation

16. Load - How will the system perform given expected work load? (users, transactions, DB lookups, etc) Stress – How will the system respond when normal work load is exceeded? (Break points, graceful failure, error management, etc) Reliability – How will the system respond over extended periods of time and/or given partial failure? Capacity Planning - How much scalability, additional capacity is available? Where is next investment? (hardware and/or software) Service Management Testing – Are Systems Management and Disaster Recovery Plans adequate? Ajilon ’ s Performance Testing Ajilon has a proven “Testing Methodology” that addresses all aspects of performance testing required. Performance Testing Approach

23. Recent Projects Description Solution and Value A Medical Publishing Company was struggling to meet their compatibility testing needs for all the various handhelds on the market for their PDA application. Ajilon leveraged our PDA/Smartphone experience and created an approach that included twelve environments to execute a test matrix to address the following variables: Ajilon provides PDA testing experience, industry best practices, speed to market and contingent “On Demand” resources – all at a significant cost savings to our customer. An insurance company’s Claim System had moved to a quarterly release schedule and needed to support the releases at a low cost while maintaining quality. Ajilon uses the On Demand model to apply the right number of resources for right time period. Rather that having 2 full time testers – and those testers needed 6 weeks to partially test (75%) each iteration, the Ajilon team of 10 resources can execute 2 iterations of 100% of the tests in less than 10 days...all at a significant cost savings. A medical company needed testing ongoing support for small discreet development projects. Ajilon continues to provide testing support for small projects (4-12) weeks. To date, Ajilon has provided test planning, management and execution for 17 different projects in the last 3 years. An insurance company was facing high local labor rates and a number of different types and sizes of releases. Ajilon’s offsite/On Demand model continues to be an excellent solution for this company’s testing needs. The team has flexed between 4 and 10 resources over the last three years.

24. Recent Projects - Continued Description Solution and Value A Financial Services Company needed occasional Performance Tests but did not want to maintain a team. Ajilon uses the On Demand model with remote resources to execute Performance Test for different applications when needed. Each project is small - approximately 6 weeks total. Ajilon is able to offer further savings by using part time resources for the high end role of Performance Test architect. An insurance company’s Claim System had moved to a quarterly release schedule and needed to support the releases at a low cost while maintaining quality. Ajilon uses the On Demand model to apply the right number of resources for right time period. Rather that having 2 full time testers – and those testers needing 6 weeks to partially test (75%) each iteration, the Ajilon team of 10 resources executes 2 iterations of 100% of the tests in less than 10 days...all at a significant cost savings. A student loan company was facing high onsite costs and three major releases over the next 2 years. Ajilon used a combination onsite/offsite delivery model with the majority of the offsite resources working in an On Demand capacity. Ajilon’s ability to provide timely manual testing, test automation and performance testing at the appropriate stages of the project resulted in significant cost savings and the right alignment of effort and skilled resources to need. A manufacturing company needed independent 3 rd party validation to fit within a narrow three week test/ validation window. The company was also seeking process improvement for their validation processes. Ajilon’s solution provides a cost effective, onshore workforce solution (Nashua GSC) which gave the customer the flexibility to scale up testing to meet their deadlines. The Ajilon approach resulted in a cost effective solution while at the same time reducing the customer’s risk. Ajilon provides the consistent test team from release to release to maximize delivery efficiencies.

25. Recent Projects - Continued Description Solution and Value A banking software company was struggling to build test automation to support their primary banking application. Ajilon worked closely with the existing test teams to build a maintainable test automation framework and script library that they could continue to expand and support. The key component of the project was Ajilon’s ongoing Knowledge Transfer that included “on the job” training and an extensive project closeout. A legal publishing company was looking for a partner to take responsibility for testing activities. Since the customer had determined that software testing should not be one of their core competencies, Ajilon continues to provide On Demand software testing for releases, test automation development and maintenance and performance testing. A major airline was looking to lower their software testing costs while increasing test coverage. Ajilon implemented an onsite/offsite delivery model and continues to provide On Demand manual and automated testing services. Ajilon has also completed stand-alone test automation effort to convert a large number of automation to a new platform. A medical company needed ongoing testing support for small discreet development projects. Ajilon continues to provide testing support for small projects (4-12) weeks. To date, Ajilon has provided test planning, management and execution for 17 different projects in the last 3 years. An insurance company was facing high local labor rates and a number of different types and sizes of releases. Ajilon’s offsite/On Demand model continues to be an excellent solution for this company’s testing needs. The team has flexed between 4 and 10 resources over the last three years.

29. Questions & Discussion