This presentation summarizes the general banking, credit management, and foreign exchange operations of National Bank Limited in Bangladesh. It discusses the objectives of analyzing NBL's credit risk management policies and identifying their foreign exchange activities. It also outlines some of NBL's key general banking activities like account opening and cheque clearing. Some limitations and major findings of the research are presented, such as that NBL's loan approval process is still largely manual. The presentation concludes with recommendations for improving NBL's operations.