Gen X, Xtreme to Xhausted by CTR
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Gen X is sometimes referred to as the “lost” or "grumpy" generation, this was the first generation of “latchkey” kids, exposed to lots of daycare and divorce. Known as the generation with the lowest voting participation rate of any generation, Gen Xers were quoted by Newsweek as “the generation that dropped out without ever turning on the news or tuning in to the social issues around them.” Gen X is often characterized by high levels of skepticism, “what’s in it for me” attitudes and a generation with more debt than savings. They've gone from XTREME to XHAUSTED! Learn more about Gen X and what makes them tick.
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Gen X, Xtreme to Xhausted by CTR
- 1. GENERATION FROM X-TREME TO X-HAUSTED!
- 2. 40% DON’T FEEL FINANCIALLY SECURE! Source: Bloomberg Business: Gen X Was Right: Reality Really Does Bite, June 10, 2015
- 3. HAVE MORE DEBT THAN SAVINGS 38% Source: Bloomberg Business: Gen X Was Right: Reality Really Does Bite, June 10, 2015
- 4. DID NOT GET A RAISE LAST YEAR 23% Source: Bloomberg Business: Gen X Was Right: Reality Really Does Bite, June 10, 2015
- 5. Only 1/3 feel special vs. 6 in 10 Boomers and Millennials Source: Bloomberg Business: Gen X Was Right: Reality Really Does Bite, June 10, 2015
- 6. Gen Xers are Exhausted and often feel like the forgotten middle child… But there’s more to Gen X.
- 7. Culture Transformation Resources, LLC * www.CTRConsultingServices.com THE GENERATIONAL DIVIDE. A CLOSER LOOK AT GENERATION By Andre S. Harris, Culture Transformation Resources, LLC
- 8. Culture Transformation Resources, LLC * www.CTRConsultingServices.com FOUR GENERATIONS. BIRTH YEARS & AGE. TRADITIONALISTS 1925-1945 69+ years BABY BOOMERS 1946-1964 50-68 GENERATION X 1965-1979 35-49 MILLENNIALS 1980-1996 18-34 Source: Gallup’s “State of the American Workplace” 2013
- 9. Culture Transformation Resources, LLC * www.CTRConsultingServices.com FOUR GENERATIONS IN THE WORKPLACE. Source: Gallup’s “State of the American Workplace” 2013
- 10. Culture Transformation Resources, LLC * www.CTRConsultingServices.com We are in the middle of a historic evolutionary leap driven by digital innovation and technology. It has created a generational divide that holds both promise and peril for leaders. For the first time in U.S. history, we have four separate generations working side-by- side. While there is no magic birth date that makes a member of a specific generation, one’s experience and sharing of history h e l p s s h a p e a “ g e n e r a t i o n a l personality” during their formative years. When a generational divide occurs at work, the results can be: • Reduced productivity • Hiring challenges • Increased turnover • Decreased morale • Reduced profitability THE GENERATIONAL DIVIDE.
- 11. Culture Transformation Resources, LLC * www.CTRConsultingServices.com THE GENERATIONAL DIVIDE. “A lack of understanding across generations can have detrimental effects on communication and working relationships and undermine effective services.” -Constance Patterson, Ph.D.
- 12. Culture Transformation Resources, LLC * www.CTRConsultingServices.com THE GENERATIONAL DIVIDE. HOW THEY DIFFER. Social, Political & Economic Influences Family Structure & Influence Education Values / Morals Work Ethic Leadership Approach Motivational Buttons Communication Style Interaction with Others Approach to Feedback View towards Company Work vs. Personal Life Desired Rewards Financial Behaviors Relationship with Technology General Expectations
- 13. Culture Transformation Resources, LLC * www.CTRConsultingServices.com So much of what is going on in our lives is seen through our own generational lens. C o m p a n i e s N E E D a multigenerational workforce. To succeed in business today, i t t a k e s a r a n g e o f generational insights and varied perspectives to make smart business decisions. Educating employees on generational differences and their unique contributions can boost: • Understanding • Respect • Collaboration • Productivity • A Working Together Culture GENERATIONAL INSIGHTS.
- 14. OVERVIEW. GENERATION X. BIRTH YEARS • 1965-1979 AGE • 35-49 years old US POPULATION • 46 Million AKA • Gen X • X-ers • The Forgotten Middle Child Generation • The Grumpy Generation
- 15. Culture Transformation Resources, LLC * www.CTRConsultingServices.com CHILDHOOD. GEN X. Divorce reached all time high Single-parent families became the norm Latch-key kids Children not as valued – seen as hardship Families spread out (miles apart) Family size = 1.7 children Perception of the world as “unsafe” Average 10 year old spent 14.5 minutes with significant adult role model As parents, “we need to do better for our children”
- 16. IMPORTANT EVENTS. GEN X. Energy Crisis Begins Iran Hostage Crisis John Lennon Assassination Ronald Reagan Inaugurated Women’s Liberation Protests Three Mile Island Challenger Disaster Exxon Valdez Oil Tanker Spill
- 17. Culture Transformation Resources, LLC * www.CTRConsultingServices.com CORE VALUES. GEN X. Dedication Hard Work Conformity Law and Order Patience Delayed Reward Duty before Pleasure Adherence to Rules Honor
- 18. Culture Transformation Resources, LLC * www.CTRConsultingServices.com Leonardo DiCaprio Charlize Theron Tiger Woods Sandra Bullock George Clooney J.K. Rowling FAMOUS GEN X’ers. Ryan Seacrest Jennifer Lopez Tom Cruise Jennifer Aniston Michael Jordan Brangelina
- 19. Culture Transformation Resources, LLC * www.CTRConsultingServices.com COMMON TRAITS. GEN X. Grew up when national institutions came under question Wary of commitment, professional/personal Layoffs Cynical & Pessimistic No Common Heroes Comfortable with Change Self-reliant; fend for themselves as Latch-Key Children
- 20. Culture Transformation Resources, LLC * www.CTRConsultingServices.com The Brady Bunch Pet Rocks Platform Shoes Cabbage Patch Dolls Disco The Simpsons Super-hero Cartoons School House Rock Evening Soaps E.T. CULTURAL MEMORABILIA. GEN X.
- 21. Culture Transformation Resources, LLC * www.CTRConsultingServices.com FOUR GENERATIONS IN THE WORKPLACE.
- 22. Culture Transformation Resources, LLC * www.CTRConsultingServices.com Traditionalists • Loyal Boomers • Driven Gen X • Balanced Millennials • Eager WORK ETHIC. FOUR GENERATIONS.
- 23. Culture Transformation Resources, LLC * www.CTRConsultingServices.com VIEW OF WORK. FOUR GENERATIONS. Traditionalists • It’s necessary • An obligation Boomers • It is exciting • Adventure Gen X • It is a challenge • A contract Millennials • It is done to make a difference • A means to an end
- 24. EXPECTATIONS OF WORK. FOUR GENERATIONS. Loyalty, Respect Authority Common Goals Performance Compensated for doing job Competitive Optimistic, Team- Oriented Results Reward for Results Self-Reliant Skeptical, Career- Oriented Results + Fun Reward for Outcomes Pack-Oriented Self important, Loyalty to Others Career Seek rapid success
- 25. Culture Transformation Resources, LLC * www.CTRConsultingServices.com TRADITIONALISTS Individual BABY BOOMERS Team Player Loves Meetings MILLENNIALS Participative GEN X Entrepreneur INTERACTIVE STYLES. FOUR GENERATIONS. Source: Greg Hammill, “Mixing and Managing Four Generations of Employees
- 26. Culture Transformation Resources, LLC * www.CTRConsultingServices.com WORK STYLES. FOUR GENERATIONS. Traditionalists • Hierarchical organizational structures • Consistency and uniformity • “These are the rules.” Boomers • Coined “team building” • Live to Work, until Retirement • “Let’s talk about the rules.” Gen X • Work to live, not live to work • Flexibility in work, life • “Break all of the rules.” Millennials • Exceptional multi-taskers • Flexibility in work hours and dress code • “Redefine the rules.”
- 27. Culture Transformation Resources, LLC * www.CTRConsultingServices.com LEADERSHIP STYLES. FOUR GENERATIONS. Traditionalists • Directive • Command-and-control Boomers • Consensual • Collegial Gen X • Everyone is the same • Challenge others • Ask questions Millennials • TBD
- 28. TRADITIONALISTS Satisfaction of a job well done BOOMERS Money, title, recognition, the corner office GEN X Freedom, self- manage, time to prioritize own projects MILLENNIALS Work that has meaning, flexibility; growth and learning opportunity; praise MOTIVATORS. FOUR GENERATIONS.
- 29. Culture Transformation Resources, LLC * www.CTRConsultingServices.com RESPECT AND LOYALTY. FOUR GENERATIONS. Traditionalists • To the organization Boomers • To the profession Gen X • To the individual Millennials • To co-workers and friends
- 30. MANAGING AND LEADING FOUR GENERATIONS. Recognize their loyalty, experience. Select activities that show what they know. Focus on evolution, not revolution. Acknowledge their contributions. Be aware of competitive nature. Offer continued training on life skills, balance. Respect their skepticism; establish your credentials. Use humor. Let them know you like them. Talk career, not job. Provide ongoing and remedial training. Teach in short modules. Test often. Make it fun. Allow collaboration.
- 31. TRADITIONALISTS Loyal to their clients and/or customers BOOMERS Making a difference GEN X Building a career MILLENNIALS Work that has meaning #1 REASON TO STAY OR LEAVE JOB. FOUR GENERATIONS.
- 32. Culture Transformation Resources, LLC * www.CTRConsultingServices.com COMMUNICATION PREFERENCES. FOUR GENERATIONS. Traditionalists • Let’s have a conversation • Face to Face • Formal • Memo Boomers • Call me on my cell anytime • In person • Semi-formal Gen X • Send me an email • Irreverent • Call me only at work • Direct and Immediate Millennials • Text me or IM me • Twitter • Fun, Informal, Slang • Email or Voicemail
- 33. Culture Transformation Resources, LLC * www.CTRConsultingServices.com COMMUNICATION GAP. “Grandpa is showing us how they sent a text when he was a kid.”
- 34. Culture Transformation Resources, LLC * www.CTRConsultingServices.com IMPROVING FEEDBACK AND COMMUNICATION. FOUR GENERATIONS. Traditionalists • “No news is good news.” • May not be receptive to feedback • 50% have not received feedback training Boomers • “Once a year; formal and documented.” • Don’t appreciate it • Initiate weekly informal talks; document talks Gen X • “Sorry to interrupt, but how am I doing?” • Give immediate and regular feedback • Be direct and to the point Millennials • “I want it with the push of a button, anytime.” • Consider electronic connections; use visuals • Allow an active role in creating work plans
- 35. Culture Transformation Resources, LLC * www.CTRConsultingServices.com COMMUNICATION DIFFERENCES.
- 36. www.CTRConsultingServices.com Please contact us for the complete presentation or other presentations: • Millennials Bending the Rules in the Workplace • Get Ready for Gen Z – Gen Z on Fire • Unlocking Secrets of Baby Boomers • Traditionalists, The Silent Generation – Healthy, Wealthy and Wise • Leading Multigenerational Employees • Five Generations Working Together Ms. Harris is available for keynote presentations, management training, leadership workshops, retreats and other corporate and non-profit engagements. Andre S. Harris President & Proud Gen X Culture Transformation Resources, LLC www.CTRConsultingServices.com Andre@CTRConsultingServices.com 1-877-CTR-1236 OR 1-877-287-1236 @AndreHarrisCTR Andre Harris CTR www.linkedin.com/pub/andre-harris/31/56a/744/