คุณค่าของการเปลี่ยนแปลงทางดิจิทัล The Value of Digital Transformation.pdfmaruay songtanin
คุณค่าของการเปลี่ยนแปลงทางดิจิทัล
กลุ่มผู้ประพันธ์ได้ใช้เกณฑ์มาตรฐาน Finalta ของ McKinsey เพื่อติดตามผลการดำเนินงานของธนาคารทั่วโลก 80 แห่งทุกปี ตั้งแต่ปี ค.ศ. 2018 ถึง ค.ศ. 2022 เทียบกับตัวชี้วัดมาตรฐาน 50 ชุด เช่น การใช้ดิจิทัล/มือถือ ยอดขายดิจิทัลตามผลิตภัณฑ์การธนาคาร จำนวนคนในศูนย์ติดต่อ และจำนวนสาขา เพื่อดูว่าการเปลี่ยนแปลงทางดิจิทัลสร้างคุณค่าได้ที่จุดใด
พวกเขาพบว่า ผู้นำทางดิจิทัลสร้างคุณค่าให้กับผู้ถือหุ้นมากกว่าบริษัทที่ยังไม่ปรับตัว โดยการสร้างคุณค่าที่ยากจะเลียนแบบได้
The analysis of data from the banking sector provides definitive proof on how digital and AI transformations create bottom-line value.
How SMEs in Thailand can take their businesses from offline to online. In-house workshop shared with TorYodonline in February 2019.
E: info@enablerspace.com | T: +662 297 0289
[GE207] Session03: Digital Technology TrendsSukanya Ben
This document discusses several emerging digital technology trends, including:
- Internet of Things (IoT) which connects devices like vehicles and appliances to exchange data over networks. IoT is expected to grow exponentially with an estimated 1 trillion connected devices by 2025.
- Big data and machine learning which analyze large and complex datasets to uncover insights. Popular applications include social media, mobile, and sensor data from IoT devices.
- Cloud computing which provides on-demand access to computing resources and data storage over the internet. Cloud services include Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS).
- Other trends discussed include artificial intelligence, robot
คุณค่าของการเปลี่ยนแปลงทางดิจิทัล The Value of Digital Transformation.pdfmaruay songtanin
คุณค่าของการเปลี่ยนแปลงทางดิจิทัล
กลุ่มผู้ประพันธ์ได้ใช้เกณฑ์มาตรฐาน Finalta ของ McKinsey เพื่อติดตามผลการดำเนินงานของธนาคารทั่วโลก 80 แห่งทุกปี ตั้งแต่ปี ค.ศ. 2018 ถึง ค.ศ. 2022 เทียบกับตัวชี้วัดมาตรฐาน 50 ชุด เช่น การใช้ดิจิทัล/มือถือ ยอดขายดิจิทัลตามผลิตภัณฑ์การธนาคาร จำนวนคนในศูนย์ติดต่อ และจำนวนสาขา เพื่อดูว่าการเปลี่ยนแปลงทางดิจิทัลสร้างคุณค่าได้ที่จุดใด
พวกเขาพบว่า ผู้นำทางดิจิทัลสร้างคุณค่าให้กับผู้ถือหุ้นมากกว่าบริษัทที่ยังไม่ปรับตัว โดยการสร้างคุณค่าที่ยากจะเลียนแบบได้
The analysis of data from the banking sector provides definitive proof on how digital and AI transformations create bottom-line value.
How SMEs in Thailand can take their businesses from offline to online. In-house workshop shared with TorYodonline in February 2019.
E: info@enablerspace.com | T: +662 297 0289
[GE207] Session03: Digital Technology TrendsSukanya Ben
This document discusses several emerging digital technology trends, including:
- Internet of Things (IoT) which connects devices like vehicles and appliances to exchange data over networks. IoT is expected to grow exponentially with an estimated 1 trillion connected devices by 2025.
- Big data and machine learning which analyze large and complex datasets to uncover insights. Popular applications include social media, mobile, and sensor data from IoT devices.
- Cloud computing which provides on-demand access to computing resources and data storage over the internet. Cloud services include Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS).
- Other trends discussed include artificial intelligence, robot
[GE207] Session01: Introduction to Digital TechnologySukanya Ben
The document provides an introduction and history of digital technology and the internet. It defines digital technology and traces the evolution of computers from early machines to personal computers and mobile devices. It also outlines the history of the internet from its origins as ARPANET to the development of technologies like TCP/IP and the world wide web. Key events and innovations in digital storage, processors, and influential technologies are highlighted in timeline formats.
1) The document discusses the challenges of developing global information systems to support international business operations. It addresses factors like cultural differences, technical standards, and managing projects across multiple countries and regions.
2) Key challenges include agreeing on common requirements, introducing changes to business processes, and coordinating application development globally. The management solution is to define core processes, identify key systems, and evolve applications incrementally.
3) When developing international systems, companies must consider issues like platform standardization, connectivity infrastructure in different markets, and software localization. The goal is to balance global coordination with local flexibility.
This document discusses managing information systems projects in three chapters. It covers the objectives of project management, selecting and evaluating projects, assessing business value, and managing risks. Key points include using portfolio analysis to select projects, quantifying tangible and intangible benefits, and addressing change management and user resistance to ensure project success. Formal tools like Gantt charts and PERT charts help plan, monitor, and control projects.
The document provides information about building information systems. It discusses various topics related to systems development including the core activities in the systems development process (analysis, design, programming, testing, conversion, production and maintenance). It also describes different methodologies for modeling and designing systems, such as structured methodologies and object-oriented development. Finally, it discusses alternative methods for building information systems like prototyping and end-user development.
This document discusses business intelligence and analytics and how they support decision making. It defines business intelligence as the infrastructure for collecting and analyzing business data, including databases, data warehouses, and analytics tools. Business analytics are the tools and techniques used to analyze data, such as OLAP, statistics, and data mining. The document outlines the decision making process and different types of decisions made by senior managers, middle managers, and operational staff. It also discusses how business intelligence systems provide reports, dashboards, queries and other features to support different user groups in making decisions.
This document discusses knowledge management systems. It begins by outlining the objectives of the chapter, which are to understand the role of knowledge management in business, the types of systems used for enterprise-wide knowledge management, knowledge work systems, and the benefits of intelligent techniques. It then provides an overview of the major types of knowledge management systems, including enterprise-wide systems, knowledge work systems, and intelligent techniques. It also outlines the knowledge management value chain and discusses specific systems like enterprise content management systems.
MIS-CH10: e-Commerce: Digital Markets, Digital GoodsSukanya Ben
The document discusses the unique features of e-commerce, digital markets, and digital goods. It identifies eight unique features of the internet and web as a commercial medium: ubiquity, global reach, universal standards, richness, interactivity, information density, personalization/customization, and social technology. It also discusses how e-commerce has transformed marketing and business transactions.
MIS-CH9: Achieving Operational Excellence and Customer IntimacySukanya Ben
Enterprise applications like ERP, SCM, and CRM systems help businesses achieve operational excellence and customer intimacy through integrated software modules and a central database. They increase efficiency by enabling information to be shared across business processes. SCM systems coordinate planning, production, and logistics with suppliers. CRM systems capture customer data to help firms better understand customers and achieve customer intimacy. Both SCM and CRM systems aim to improve business value through metrics like reduced costs, improved service, and increased sales and profits.
The document discusses security challenges for information systems, including vulnerabilities from hackers, malware, and system flaws. It describes the need for organizations to implement security frameworks including policies, controls, identity management, auditing and disaster recovery planning to protect digital assets and comply with legal requirements. Specific tools mentioned for safeguarding information include identity management software, authentication methods like passwords and biometrics, and security profiles to restrict user access.
MIS-CH07: Telecommunications, the Internet, and Wireless TechnologySukanya Ben
This document provides an overview of key topics in telecommunications, networking, the internet, and wireless technologies. It discusses the components of telecommunications networks including clients, servers, interfaces, wiring, and devices. It also describes different types of networks like local area networks (LANs) and wide area networks (WANs). The document outlines internet architecture, addressing, and governance. It explains technologies like packet switching, TCP/IP protocols, and wireless transmission standards that enable digital communication over networks.
MIS-CH6: Foundation of BUsiness Intelligence: Databases & ISSukanya Ben
This document discusses databases and database management systems. It begins by outlining some of the problems with managing data in traditional file environments, including data redundancy, inconsistency, and lack of flexibility. It then describes how database management systems (DBMS) address these issues by providing a centralized data repository and controlling access. The document focuses on relational DBMS and how they represent data through tables with rows and columns. It also describes basic relational operations like select, join, and project that allow users to extract useful information from these databases.
MIS-CH05: IT Infrastructure and Emerging TechnologiesSukanya Ben
This document provides an overview of chapter 5 from a management information systems textbook. It discusses IT infrastructure and emerging technologies. The key topics covered include the components and evolution of IT infrastructure, trends in computer hardware and software platforms, and challenges of managing infrastructure. It also includes learning objectives, case studies, and figures illustrating concepts like Moore's law and the stages of infrastructure evolution.
MIS-CH04: Ethical and Social Issues in INformation SystemsSukanya Ben
This document contains sections from a textbook chapter on ethical and social issues in information systems. It discusses key topics like privacy, intellectual property, principles for ethical decision making, and challenges posed by new technologies. Specific sections cover content piracy on the web, data analysis techniques like profiling and relationship mining, monitoring employees in the workplace, and protecting privacy and intellectual property in the digital age.
MIS-CH01: Information Systems, Organization, and StrategySukanya Ben
1) The chapter discusses how information systems impact organizations and can be used to develop competitive strategies. It covers topics like how organizational features influence IS, the economic and behavioral impacts of IS on organizations, and models for competitive strategy like Porter's.
2) Key frameworks discussed include Porter's competitive forces model and how IS can support different generic strategies to deal with competition. The value chain model is also introduced.
3) The relationship between organizations and IS is complex and two-way, with many factors like management decisions, culture, and politics mediating their influence on one another.
MIS-CH02: Global e-Business and CollaborationSukanya Ben
This document discusses different types of information systems used in businesses. It covers transaction processing systems, management information systems, decision support systems, executive support systems, and enterprise applications. Enterprise applications include enterprise systems, supply chain management systems, customer relationship management systems, and knowledge management systems. These systems help businesses improve processes, support decision making at different levels of management, and link the entire enterprise.
This document provides an overview of key concepts about information systems. It discusses how information systems are transforming business and why they are essential. It defines an information system and its components, including the organizational, management, and technology dimensions. It also explains how complementary assets are needed to ensure information systems provide value. Finally, it discusses the academic disciplines used to study information systems, including their technical and behavioral approaches.
This chapter discusses enterprise computing and the special requirements of large organizations. It describes the various information systems, technologies, and software used across different business units in an enterprise. These include ERP, CRM, virtualization, and cloud computing. The chapter also covers enterprise hardware, high availability, scalability, backup procedures, and disaster recovery plans required for large computing environments.
CH13-Computer Programs and Programming LanguagesSukanya Ben
This chapter discusses computer programs and programming languages. It describes how programs are created using programming languages and the characteristics of different language types, including low-level languages like machine language and assembly language, procedural languages like C and COBOL, and object-oriented languages like Java and C++. The chapter also outlines the various steps in the program development life cycle and tools that can be used at each step, such as flowcharts, pseudocode, and integrated development environments. Finally, it covers programming languages and tools used for web development and multimedia authoring.
[GE207] Session01: Introduction to Digital TechnologySukanya Ben
The document provides an introduction and history of digital technology and the internet. It defines digital technology and traces the evolution of computers from early machines to personal computers and mobile devices. It also outlines the history of the internet from its origins as ARPANET to the development of technologies like TCP/IP and the world wide web. Key events and innovations in digital storage, processors, and influential technologies are highlighted in timeline formats.
1) The document discusses the challenges of developing global information systems to support international business operations. It addresses factors like cultural differences, technical standards, and managing projects across multiple countries and regions.
2) Key challenges include agreeing on common requirements, introducing changes to business processes, and coordinating application development globally. The management solution is to define core processes, identify key systems, and evolve applications incrementally.
3) When developing international systems, companies must consider issues like platform standardization, connectivity infrastructure in different markets, and software localization. The goal is to balance global coordination with local flexibility.
This document discusses managing information systems projects in three chapters. It covers the objectives of project management, selecting and evaluating projects, assessing business value, and managing risks. Key points include using portfolio analysis to select projects, quantifying tangible and intangible benefits, and addressing change management and user resistance to ensure project success. Formal tools like Gantt charts and PERT charts help plan, monitor, and control projects.
The document provides information about building information systems. It discusses various topics related to systems development including the core activities in the systems development process (analysis, design, programming, testing, conversion, production and maintenance). It also describes different methodologies for modeling and designing systems, such as structured methodologies and object-oriented development. Finally, it discusses alternative methods for building information systems like prototyping and end-user development.
This document discusses business intelligence and analytics and how they support decision making. It defines business intelligence as the infrastructure for collecting and analyzing business data, including databases, data warehouses, and analytics tools. Business analytics are the tools and techniques used to analyze data, such as OLAP, statistics, and data mining. The document outlines the decision making process and different types of decisions made by senior managers, middle managers, and operational staff. It also discusses how business intelligence systems provide reports, dashboards, queries and other features to support different user groups in making decisions.
This document discusses knowledge management systems. It begins by outlining the objectives of the chapter, which are to understand the role of knowledge management in business, the types of systems used for enterprise-wide knowledge management, knowledge work systems, and the benefits of intelligent techniques. It then provides an overview of the major types of knowledge management systems, including enterprise-wide systems, knowledge work systems, and intelligent techniques. It also outlines the knowledge management value chain and discusses specific systems like enterprise content management systems.
MIS-CH10: e-Commerce: Digital Markets, Digital GoodsSukanya Ben
The document discusses the unique features of e-commerce, digital markets, and digital goods. It identifies eight unique features of the internet and web as a commercial medium: ubiquity, global reach, universal standards, richness, interactivity, information density, personalization/customization, and social technology. It also discusses how e-commerce has transformed marketing and business transactions.
MIS-CH9: Achieving Operational Excellence and Customer IntimacySukanya Ben
Enterprise applications like ERP, SCM, and CRM systems help businesses achieve operational excellence and customer intimacy through integrated software modules and a central database. They increase efficiency by enabling information to be shared across business processes. SCM systems coordinate planning, production, and logistics with suppliers. CRM systems capture customer data to help firms better understand customers and achieve customer intimacy. Both SCM and CRM systems aim to improve business value through metrics like reduced costs, improved service, and increased sales and profits.
The document discusses security challenges for information systems, including vulnerabilities from hackers, malware, and system flaws. It describes the need for organizations to implement security frameworks including policies, controls, identity management, auditing and disaster recovery planning to protect digital assets and comply with legal requirements. Specific tools mentioned for safeguarding information include identity management software, authentication methods like passwords and biometrics, and security profiles to restrict user access.
MIS-CH07: Telecommunications, the Internet, and Wireless TechnologySukanya Ben
This document provides an overview of key topics in telecommunications, networking, the internet, and wireless technologies. It discusses the components of telecommunications networks including clients, servers, interfaces, wiring, and devices. It also describes different types of networks like local area networks (LANs) and wide area networks (WANs). The document outlines internet architecture, addressing, and governance. It explains technologies like packet switching, TCP/IP protocols, and wireless transmission standards that enable digital communication over networks.
MIS-CH6: Foundation of BUsiness Intelligence: Databases & ISSukanya Ben
This document discusses databases and database management systems. It begins by outlining some of the problems with managing data in traditional file environments, including data redundancy, inconsistency, and lack of flexibility. It then describes how database management systems (DBMS) address these issues by providing a centralized data repository and controlling access. The document focuses on relational DBMS and how they represent data through tables with rows and columns. It also describes basic relational operations like select, join, and project that allow users to extract useful information from these databases.
MIS-CH05: IT Infrastructure and Emerging TechnologiesSukanya Ben
This document provides an overview of chapter 5 from a management information systems textbook. It discusses IT infrastructure and emerging technologies. The key topics covered include the components and evolution of IT infrastructure, trends in computer hardware and software platforms, and challenges of managing infrastructure. It also includes learning objectives, case studies, and figures illustrating concepts like Moore's law and the stages of infrastructure evolution.
MIS-CH04: Ethical and Social Issues in INformation SystemsSukanya Ben
This document contains sections from a textbook chapter on ethical and social issues in information systems. It discusses key topics like privacy, intellectual property, principles for ethical decision making, and challenges posed by new technologies. Specific sections cover content piracy on the web, data analysis techniques like profiling and relationship mining, monitoring employees in the workplace, and protecting privacy and intellectual property in the digital age.
MIS-CH01: Information Systems, Organization, and StrategySukanya Ben
1) The chapter discusses how information systems impact organizations and can be used to develop competitive strategies. It covers topics like how organizational features influence IS, the economic and behavioral impacts of IS on organizations, and models for competitive strategy like Porter's.
2) Key frameworks discussed include Porter's competitive forces model and how IS can support different generic strategies to deal with competition. The value chain model is also introduced.
3) The relationship between organizations and IS is complex and two-way, with many factors like management decisions, culture, and politics mediating their influence on one another.
MIS-CH02: Global e-Business and CollaborationSukanya Ben
This document discusses different types of information systems used in businesses. It covers transaction processing systems, management information systems, decision support systems, executive support systems, and enterprise applications. Enterprise applications include enterprise systems, supply chain management systems, customer relationship management systems, and knowledge management systems. These systems help businesses improve processes, support decision making at different levels of management, and link the entire enterprise.
This document provides an overview of key concepts about information systems. It discusses how information systems are transforming business and why they are essential. It defines an information system and its components, including the organizational, management, and technology dimensions. It also explains how complementary assets are needed to ensure information systems provide value. Finally, it discusses the academic disciplines used to study information systems, including their technical and behavioral approaches.
This chapter discusses enterprise computing and the special requirements of large organizations. It describes the various information systems, technologies, and software used across different business units in an enterprise. These include ERP, CRM, virtualization, and cloud computing. The chapter also covers enterprise hardware, high availability, scalability, backup procedures, and disaster recovery plans required for large computing environments.
CH13-Computer Programs and Programming LanguagesSukanya Ben
This chapter discusses computer programs and programming languages. It describes how programs are created using programming languages and the characteristics of different language types, including low-level languages like machine language and assembly language, procedural languages like C and COBOL, and object-oriented languages like Java and C++. The chapter also outlines the various steps in the program development life cycle and tools that can be used at each step, such as flowcharts, pseudocode, and integrated development environments. Finally, it covers programming languages and tools used for web development and multimedia authoring.
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