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G A B N E R C I N E A S
6 2 0 C U T S P R I N G R O A D • S T R A T F O R D , C T 0 6 6 1 4
(203)572-7726 • GCINEAS@HOTMAIL.COM
Objective To secure a QA position with potential for advancement where I can
demonstrate my ability to provide quality service, solid skills, hands-on
experience and a commitment to hard work.
Experience
Priceline.com Incorporated
Norwalk, Connecticut June 2009 – Present
QA Test Engineer
• More than eight years of experience in QA testing, which includes Mobile
(IOS & Androids), Windows, Web, and SETI based applications in
conjunction with planning, designing, implementing, writing test cases, and
automated testing using Selenium or QTP with VB scripting and executing
tests as well as tracking defects.
• Competent in performing System Test consisting of :
o Performance Testing – in conjunction with load testing, stress
testing, endurance testing and spike testing to ensure products or
applications are fully operational with no outages ( This is vital as
applications such as G-force can cost a company about $500k after
an outage).
o Usability Testing - validates if the user interface is easy to
comprehend and utilize. .
o Security Testing - validates for software which possesses
confidential data and to prevent intrusion by hackers
o Positive and Negative Testing – Using the following test cases but
not limited to: Embedded Single Quote, Required Data Entry, Field
Type, Field Size, Data Bounds, Numeric Bounds, Numeric Limits,
Date Validity, Web Session, and Performance Changes.
o Gold Test: - sanity testing that quickly checks for bizarre behaviors,
and smoke testing when testing for basic functionality.
• Ability to perform Regression Test - re-runs of previously passing tests on
modified software (Either for a change in functionality or to fix defects) to
ensure that the modifications have not unintentionally triggered a regression
of previous functionality.
• Capability to perform Automated Testing using Quick Test Professional with
VB scripting when necessary
• Ability to White Box and Black Box testing
• Proficiency in creating test plans to identify the test requirements, test
concepts, software testing process and software testing strategies.
• Adept in formulating Functional Matrix and write test cases or procedures in
Mercury Quality Center as well as uploading the Functional Matrix, and
entering Test Requirements in MQC, QTP, and LiveLink. Map Test
Procedures with Test Requirements and map Test Requirements with Test
Procedures and executing tests in QC.
• Owning the ability to utilize JIRA, FogBugz, Asana, QAcomplete, Devtrak,
or Quality Center to create, update, forward, link, and close defects etc.
• Possessing the capability to lead and a proven member administrator of users
working with both users and binders.
• Possessing the ability to be the Alerts Tester for the company’s INT binder
(Test includes setting up, deleting, updating of regular or enterprise alerts in
text or html format as well as requesting alert runs with specified
documents to be updated).
• Capable of creating and testing QA test machine image, including installing
and configuring QA applications such as Quick Test Professional, Mercury
Quality Center, LiveLink as well as uploading , downloading images using
Acronis.
• Ability to coordinate meetings and walkthroughs with Software Developers
and Project Managers and being test lead on release nights.
• Named Team captain or test lead of one of the QA groups within the QA
team.
• Hands-on experience in automated testing and to automate manual test cases
using the automation framework
• Solid knowledge and understanding of SQL and relational DB programs such
as MySQL and Oracle
Gartner Group Inc.
Stamford, Connecticut
QA Analyst January 2006 – January 2009
Tester and developed test strategies for mobile, web and server components.
Hardware/Software Engineer March 1999 – January 2006
• Remarkable ability to quickly pinpoint and resolve user, device and network
issues, and not limited to excellent customer service skills
• Prominent in performing installs and PC configurations of:
o New hires, reimages, and hardware upgrades in conjunction with
using ghost to upload, download data or images, data transfer, and
drive to drive.
• Possessing outstanding quality to perform break-fixes which composed of:
o Troubleshooting and repairing software, hardware, removal of
viruses, and network issues, as well as repairing, installing, and
setting up digital senders, local and network printers, Xerox
machines and Jet-Direct cards configuration.
• Configured wireless routers, palm pilot and blackberries.
• Installed and configured applications such as G-Force, File-Maker Pro,
Lawson, Hyperion, Tivoli Storage Manager, Cisco Aironet Client, Aventail
etc.
• Ability to conduct research to ascertain root cause of issues.
• Mentally acute to have been able to establish a data recovery process which
was able to eliminate most of the time the need for a vendor, hence saving
the company $1,500 to $5,000 per user.
• Member of Gartner’s PC Migration Team with responsibility to attend offsite
Sales Meetings to perform all PC migrations upgrades etc.
• Execution of migration involved pre-planning to prepare for the 700 person
Sales Force etc.
o Ability to manage the day to day function of an IT Help Desk
Lab:
 Ensure parts ordering/reconciliation and purchasing are
accurate and in stock
 Able to asset track of all incoming and outgoing
hardware Etc…
 Apt to work directly with the System Engineering team
in testing images prior deployment.
 Able to mentor and train IT Help Desk New Hires or
Interns, and cross-train employees interested in
becoming HW/SW Engineers or Help Desk
Support/Technicians
• Able to have worked directly with the
Application Development and Desktop
Deployment Teams in the oracle 9.1 and the
CMS backup device projects to ensure smooth
installations of the applications, and trained
users of how to utilize the CMS backup device
Education
Devry University April 2010 – October 2013
Chicago, Illinois
Bachelor’s Degree in Technical Management
Norwalk Community College Sep. 1995 - May 1997
Norwalk, Connecticut
Associate Degree in Computer Information System
Skills and
Certificates
A+ , IBM, and Compaq certified
Certificate of Completion in How To Break Software, Systematic Software
Testing , Mastering Test Design, and Agile Testing (SQE training courses)
Possessing outstanding technical skills in operating systems such as Windows
95, 98, NT 4.0, Windows Me, 2000, XP, and Vista.
Exposure and familiarity with Linux, and Unix
Knowledge and experience in computer languages such as Structure Query
Language (SQL), Visual Basic, VB.NET, and C++, including experience in
Developer/2000, Oracle WebServer, and DBA Utilities.
Deep Knowledge of Quick Test Professional, Mercury Quality Center, JIRA,
Asana, QAcomplete, DevTrak, Livelink, Acronis, Ghost, Norton Anti Virus, Office
Trend, Avast, HP Web JetAdmin, IBM Eclaim, Easy and Data Recovery, G-Force,
Net Meeting, NetRC Viewer and Host, Timbuktu, Office 97, 2000, XP, and 2003,
Adobe Acrobat Reader and Distiller, Citrix Program Neighborhood, Cisco Aironet
Client , Tivoli Storage Manager, Service Center, Aventail and Word Processing (55
wpm).
Analytical, detail-oriented, decisive, relational, excellent written and oral
communications skills and the ability to interact with all levels, including senior
management and client.
Awards Three Time Gartner’s Bronze Award winner for going above and beyond duty.
References Furnished upon request

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GCresume

  • 1. G A B N E R C I N E A S 6 2 0 C U T S P R I N G R O A D • S T R A T F O R D , C T 0 6 6 1 4 (203)572-7726 • GCINEAS@HOTMAIL.COM Objective To secure a QA position with potential for advancement where I can demonstrate my ability to provide quality service, solid skills, hands-on experience and a commitment to hard work. Experience Priceline.com Incorporated Norwalk, Connecticut June 2009 – Present QA Test Engineer • More than eight years of experience in QA testing, which includes Mobile (IOS & Androids), Windows, Web, and SETI based applications in conjunction with planning, designing, implementing, writing test cases, and automated testing using Selenium or QTP with VB scripting and executing tests as well as tracking defects. • Competent in performing System Test consisting of : o Performance Testing – in conjunction with load testing, stress testing, endurance testing and spike testing to ensure products or applications are fully operational with no outages ( This is vital as applications such as G-force can cost a company about $500k after an outage). o Usability Testing - validates if the user interface is easy to comprehend and utilize. . o Security Testing - validates for software which possesses confidential data and to prevent intrusion by hackers o Positive and Negative Testing – Using the following test cases but not limited to: Embedded Single Quote, Required Data Entry, Field Type, Field Size, Data Bounds, Numeric Bounds, Numeric Limits, Date Validity, Web Session, and Performance Changes. o Gold Test: - sanity testing that quickly checks for bizarre behaviors, and smoke testing when testing for basic functionality. • Ability to perform Regression Test - re-runs of previously passing tests on modified software (Either for a change in functionality or to fix defects) to ensure that the modifications have not unintentionally triggered a regression of previous functionality. • Capability to perform Automated Testing using Quick Test Professional with VB scripting when necessary • Ability to White Box and Black Box testing • Proficiency in creating test plans to identify the test requirements, test concepts, software testing process and software testing strategies. • Adept in formulating Functional Matrix and write test cases or procedures in Mercury Quality Center as well as uploading the Functional Matrix, and
  • 2. entering Test Requirements in MQC, QTP, and LiveLink. Map Test Procedures with Test Requirements and map Test Requirements with Test Procedures and executing tests in QC. • Owning the ability to utilize JIRA, FogBugz, Asana, QAcomplete, Devtrak, or Quality Center to create, update, forward, link, and close defects etc. • Possessing the capability to lead and a proven member administrator of users working with both users and binders. • Possessing the ability to be the Alerts Tester for the company’s INT binder (Test includes setting up, deleting, updating of regular or enterprise alerts in text or html format as well as requesting alert runs with specified documents to be updated). • Capable of creating and testing QA test machine image, including installing and configuring QA applications such as Quick Test Professional, Mercury Quality Center, LiveLink as well as uploading , downloading images using Acronis. • Ability to coordinate meetings and walkthroughs with Software Developers and Project Managers and being test lead on release nights. • Named Team captain or test lead of one of the QA groups within the QA team. • Hands-on experience in automated testing and to automate manual test cases using the automation framework • Solid knowledge and understanding of SQL and relational DB programs such as MySQL and Oracle Gartner Group Inc. Stamford, Connecticut QA Analyst January 2006 – January 2009 Tester and developed test strategies for mobile, web and server components. Hardware/Software Engineer March 1999 – January 2006 • Remarkable ability to quickly pinpoint and resolve user, device and network issues, and not limited to excellent customer service skills • Prominent in performing installs and PC configurations of: o New hires, reimages, and hardware upgrades in conjunction with using ghost to upload, download data or images, data transfer, and drive to drive. • Possessing outstanding quality to perform break-fixes which composed of: o Troubleshooting and repairing software, hardware, removal of viruses, and network issues, as well as repairing, installing, and setting up digital senders, local and network printers, Xerox machines and Jet-Direct cards configuration. • Configured wireless routers, palm pilot and blackberries. • Installed and configured applications such as G-Force, File-Maker Pro, Lawson, Hyperion, Tivoli Storage Manager, Cisco Aironet Client, Aventail
  • 3. etc. • Ability to conduct research to ascertain root cause of issues. • Mentally acute to have been able to establish a data recovery process which was able to eliminate most of the time the need for a vendor, hence saving the company $1,500 to $5,000 per user. • Member of Gartner’s PC Migration Team with responsibility to attend offsite Sales Meetings to perform all PC migrations upgrades etc. • Execution of migration involved pre-planning to prepare for the 700 person Sales Force etc. o Ability to manage the day to day function of an IT Help Desk Lab:  Ensure parts ordering/reconciliation and purchasing are accurate and in stock  Able to asset track of all incoming and outgoing hardware Etc…  Apt to work directly with the System Engineering team in testing images prior deployment.  Able to mentor and train IT Help Desk New Hires or Interns, and cross-train employees interested in becoming HW/SW Engineers or Help Desk Support/Technicians • Able to have worked directly with the Application Development and Desktop Deployment Teams in the oracle 9.1 and the CMS backup device projects to ensure smooth installations of the applications, and trained users of how to utilize the CMS backup device Education Devry University April 2010 – October 2013 Chicago, Illinois Bachelor’s Degree in Technical Management Norwalk Community College Sep. 1995 - May 1997 Norwalk, Connecticut Associate Degree in Computer Information System Skills and Certificates A+ , IBM, and Compaq certified Certificate of Completion in How To Break Software, Systematic Software Testing , Mastering Test Design, and Agile Testing (SQE training courses) Possessing outstanding technical skills in operating systems such as Windows 95, 98, NT 4.0, Windows Me, 2000, XP, and Vista.
  • 4. Exposure and familiarity with Linux, and Unix Knowledge and experience in computer languages such as Structure Query Language (SQL), Visual Basic, VB.NET, and C++, including experience in Developer/2000, Oracle WebServer, and DBA Utilities. Deep Knowledge of Quick Test Professional, Mercury Quality Center, JIRA, Asana, QAcomplete, DevTrak, Livelink, Acronis, Ghost, Norton Anti Virus, Office Trend, Avast, HP Web JetAdmin, IBM Eclaim, Easy and Data Recovery, G-Force, Net Meeting, NetRC Viewer and Host, Timbuktu, Office 97, 2000, XP, and 2003, Adobe Acrobat Reader and Distiller, Citrix Program Neighborhood, Cisco Aironet Client , Tivoli Storage Manager, Service Center, Aventail and Word Processing (55 wpm). Analytical, detail-oriented, decisive, relational, excellent written and oral communications skills and the ability to interact with all levels, including senior management and client. Awards Three Time Gartner’s Bronze Award winner for going above and beyond duty. References Furnished upon request