The document discusses how a housing authority partnered with local vendors to provide improved television, internet, phone, and security services to residents at affordable rates. This resulted in annual savings of $600 per household on average. It also led to opportunities to establish a computer learning center and partner with local schools through a BTOP grant. The services have been well received by over 95% of residents.

1. Benefitting Your Residents Your Housing Authority & Your Community IT For Income

3. Inadequate and costly television service Costly internet service Costly telephone service Building access security concerns Inadequate HA management visibility The Issues

4. Wanted improved television service Wanted affordable internet & phone service Wanted improved building security Wanted “virtual” office phone system The Desire

5. Embrace Technology We suspected technology exists today to solve our issues

6. We Did NOT Become Technical Experts - We Found Partners in Our Own Back Yard

7. SOLUTION GCHA, in partnership with LOCAL vendors, became THE provider of television, internet and telephone services for our residents

8. The RFP Process -- Specify Minimum Services Provide Scoring Incentives and Let the Experts WOW You!

9. Building Construction 95 unit apartment building 7 stories high Interior hallways 4” reinforced concrete stacked cubes

10. What We Received Television Service 48 Channels of Satellite TV Base channels chosen by representative group Additional Channels Chosen by Vote Channels include such premiums as Starz, Showtime, and Flix Includes other resident favorites

11. What We Received Television Service Program Channel Guide Scrolling program guide Ability to add advertising 4 CCTV channels for resident security Monitored by residents from their apts. Includes all major entrances & laundry

12. What We Received Television Service Cost to Housing Authority: $16.00 per/mo/apartment Cost based on 100% usage Price to Resident: $28.00/mo (no tax)

13. What We Received IP Video Security System Internet Based Pan & Tilt Cameras Monitor all public areas of the building Motion activated photos stored off site 15 seconds for police to sign in

14. What We Received IP Door Access Security System IP Based Card Reader Remotely programmed proximity cards Logs name, date, and time of entry Controlled door system improves security

15. What We Received Broadband Internet Service 45 Mbps wireless link to building 10 Mbps up and down to offices DSL comparable speeds to resident Residents connected as required

16. What We Received Broadband Internet Service Maintenance facilities connected Computer Learning Center connected Door access system connected Video cameras connected

17. What We Received Voice Over Internet Phone System VoIP switch installed in building Residents use their own phone 1,000 minutes of local calling time 1,000 minutes of long distance calling time Various calling features are available

18. What We Received Voice Over Internet Phone System IP Based Professional Office Phones Integrated voice messaging Remote call forwarding Works anywhere in the world as if in the office

19. What We Received Voice Over Internet Phone System Price to Resident: $25.00 plus 13% tax Additional services available at $1.00/mo/each

20. Internet and Telephone Costs Housing Authority Markets All Services Housing Authority Collects All Fee Housing Authority Provides Tier One Technical Support

21. Internet and Telephone Costs Housing Authority in partnership with local providers Housing Authority splits revenue 50% with local providers

22. Low cost of installation compared to RO High demand from residents Reduced administrative expenditures What We Didn’t Anticipate (the “Ah Ha” moments)

23. By the Numbers

24. Resident Demand

25. Resident Financial Benefits Average Annual Savings = $600/yr or 5% of Annual Household Income *assumes $12,000 annual household income

26. … for perspective The last time Social Security had a 5% Cost of Living Increase was Eleven Years Ago

30. “The Actual Retail Value”?

31. Installation Cost only $34,000

32. Source of Funds = Capital Fund Recovery Grant

34. 95% 95% 50%

35. Remember: GCHA only 95 Units How many units do you have? How big could your net income be?

36. Current Return on Investment

37. Anticipated Return on Investment

38. >80% decrease

39. $0

40. Mechanics of the Installation

41. Mechanics Three companies worked together to provide the solutions: Clearsky Systems, Inc. Clearvoice, Inc. Cyber Broadcasting, LLC

42. Mechanics Services provided: Television Internet Telephone Security

43. Mechanics Television Installed DISH Network Head-end 48 individual receivers Head-end connected to existing off air cable system

45. Mechanics Television Added 4 analog cameras as separate channels Cameras allow residents to view entrances Also allows residents to view laundry machines

46. Mechanics Television Added one channel for program guide Dedicated computer provides channel guide Guide updated daily thru internet connection

47. Mechanics Internet 45 Mbps wireless link into our core network Commercial grade core router installed in building Remote Mgt installed to monitor and manage Battery & generator backup

48. Mechanics Internet Slave routers installed on each floor “home run” cables run thru elevator shaft Slave routers remotely managed from core Slave routers allow for in-depth management

49. Mechanics Internet Installed wireless link to HA office Internet provides for General office use VoIP telephone Surveillance Door access system

50. Mechanics Telephone Installed “slave” VoIP switch Resident’s existing phone lines connect directly to slave switch Slave connected to our main VoIP switch

52. Mechanics Telephone Replaced HA office PBX with IP phones IP phones are full featured Additional IP phones can be added anywhere

53. Mechanics Security Installed an IP based door access system Control unit is connected to internet Control unit unlocks door’s magnetic locks Programming can be performed remotely

54. Mechanics Security Door access system uses proximity cards Cards can be deactivated remotely System keeps log of events

56. Mechanics Security Installed IP based network cameras Cameras are connected to internet network Cameras can be individually accessed Cameras can pan and tilt by remote control

59. Mechanics Conclusion The technology exists to improve and benefit the HA and its residents Since implementation, we have found smarter ways “roll out” the same services

60. Into the Future

61. Broadband Technology Opportunity Program Consortium of 9 Senior Housing Providers serving 23 communities All in Northern Illinois Combination of HA and Project Based Section 8

62. Broadband Technology Opportunity Program Grant Recipient is MyWay Village – Private For Profit Social Change Organization Funded by National Telecommunications and Information Agency

63. BTOP Program Establishes Computer Learning Center on HA property Residents receive 12 weeks of internet training at either beginner, intermediate or advanced level

65. BTOP Program Residents receive computer for personal use at demonstrated proficiency level Residents receive 2 year subsidy for FREE broadband access. Increases market penetration to create additional Housing Authority income

66. Community outreach Creates substantial partnership opportunities for the HA Senior Community Learning Center Off property “café” for socialization and computer learning

67. Opportunities for Partnership Local High School Tutors in the computer learning center Pen Pals for Creative Writing and Memoirs

68. Opportunities for Partnership Local Vocational School Establish HA property as a “learning lab” Students will learn to troubleshoot resident issues Saves time for existing maintenance staff Student will learn to manage communications systems

69. Opportunities for Partnership Local Vocational School Students and Residents learn to rehab donated computers Low cost internet capable computers made available to other low income county residents

70. Resident Health Security Medication and appointment reminders Medication distribution Fall detection

71. Building Efficiency Management IP Based Thermostats IP Monitored and controlled boilers IP Monitored and controlled natural gas IP Monitored and controlled lighting

72. Thank You Larry Tarman, Chair John V. Hanson, Vice Chair Marge Ferguson, Commissioner

73. QUESTION AND ANSWER

74. FOR MORE INFORMATION Brent Newman, C.E.O. Grundy County Housing Authority 1802 N. Division Street, Ste. 507 Morris, IL 60450 815-942-6198 [email_address]

75. Prize Drawing