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Karan Kohli
q Social Media Platform for
photo and video sharing
Overview
q Content ranges from
pictures, reels, stories
500 Mn
Daily Active Users
(DAU)
q Ad revenue is the primary source
of revenue for Instagram
q Sponsored Content from various
brands contributes to revenues
2 Bn
Monthly Active Users
(MAU)
29 Min
Average
time spent on the
app
0.98%
Average
engagement rate
per post
Overview
Metrics
Revenue Streams
Motivations
- To stay connected with friends and family
- Follows influencers and brands to know about latest products
- Provides an escape from real-life stress
- Is a way to express herself
Goals
- Wants more interactive content on Instagram to express herself
- Wants to interact with her friends and acquaintances frequently
- Wants brands to experiment with the content they post
Frustrations
- Annoyed by the increase in ads in stories and Instagram feed
- Feels that ads in stories and posts are obtrusive and uninformative
- Mindlessly scrolling the feed leads to poor mental health
- Feels only a handful of her friends actually interact with her on the
app
- Feels interaction with friends is superficial
Name – Serena
Age – 25 years old
Occupation – Product Manager
About the user – Serena generally uses Instagram to stay in
touch with her friends. She generally posts reels and stories
when she goes out with her friends or on a vacation
Name – Rafael
Age – 23 years old
Occupation – College Student
About the user – Rafael uses Instagram because all his
friends do it. He does not interact much with anyone nor does
he like to do it. He is active on Discord with strangers and
wants to interact with his friends in the same way by playing
competing with them instead of posting on Instagram
Motivations
- To use Instagram because all his friends use it
- To escape from the stress and relax by watching memes and reels
- To know about niche brands and their offerings
Goals
- Wants more interactive feed
- Wants to compete with his friends in something real instead of
posting pictures and making reels
- Wants to develop communities on Instagram
Pain-Points
- Feels wary of interacting with friends with whom he has not been in
touch
- Feels the life people show on Instagram is fake
- Instagram feed feels passive and not interactive
- Irritated by mindlessly scrolling on the feed
Gamified Stories
Stories on Instagram would
have games that users can
play. These games would be
riddle, puzzle games that
can be quickly solved in 15
seconds. This would
increase drive up
engagement and lead to
more users to brand’s page
Game Center
This would represent a full-
fledged game zone wherein
we will have users
competing against their
friends. There would a
variety of games that will be
present here ranging from
PvP, puzzle, strategy.
Additionally, ads, in-game
currency, extra skins can be
new revenue sources
Feed Games
Games would be shown in
the feed of users to make it
more interactive and
engaging. These games
would be quick and easy to
play with no learning curve.
This would then increase
engagement on sponsored
posts
Interactive Reels
Reels would have gaming involved
in which users would have the
ability to make it interactive. This
would be similar to Netflix’s
interactive episodes and reel
watchers would have the ability
to interact with the content
Feature Description
- With the current format, stories on Instagram seem passive and not engaging.
- With gamified stories, users will have the ability to play quick games on stories like puzzles and riddles
- These games would be over in 15 seconds, thereby requiring less effort from the users
- Brands can have their stories with games so that it becomes more engaging for the users
- Initially, Instagram would develop 8-10 generic game templates for stories which can be pitched to brands
- For top brands, customized game would be created according to their campaigns with higher cost involved
Pros
- More engaging stories for the users will drive more clicks thereby bringing in more revenue for Instagram on CPC basis
- Keep users hooked on the platform for longer
- Different offerings for different brands will allow customization and increased targeting
Cons
- Users education would have to be done regarding interaction with the stories
- Brands might be dissuaded to try it out owing to user backlash about game complexity
Generic game template developed
in-house would be pitched to
small brands
Phase 1 - Beginning
Based on traction and conversions, customized games
would be developed for top brands with increase in cost
charged
Generic game templates would be pitched to small and
niche brands with lower cost
Phase 2 - Consolidate
Guidelines can be developed wherein game development
is open-sourced so that developers can create games.
Quality-check would done by Instagram to ensure only
quality games are developed. Brands can then be offered
a range of games which can select as per their campaign.
A percentage of revenue generated would be shared with
developers on a per-campaign basis.
Phase 3 - Reward
Identify the new Coke can
design & win flat 10%
discount coupon
The Coka Cola Company
Identify the new Coke can
design & win flat 10%
discount coupon
The Coka Cola Company
Apply Now
Identify the new Coke can
design & win flat 10%
discount coupon
The Coka Cola Company
Apply Now
Game explained
and reward
shown to make
the user a sense
of winning
Upon user clicking on
Apply Now, code would
automatically be copied
and brand’s website
would be opened
User selects the correct
answer and confetti
animation starts to give
him/her a feeling of
winning
Congratulations! You have
won a flat 10% off coupon
RBTEX123456
Click below to apply now
Feature Description
- In the current format, the Instagram feed feels passive with only likes and comments as the major points of interaction
- Furthermore, with banner blindness, users tend to skip the ads placed in the feed
- With games placed between posts, users would have the ability to play games in the feed itself
- This would make the feed more interactive and reduce doom-scrolling
- These games would be quick and casual games like puzzle and riddle based games
- Brands can games as part of the sponsored posts, thereby increasing engagement
- Furthermore, users interacting with these games will be able to challenge their friends and continue playing variations of the same game
- In the next phase of development, these games could be even more interactive from different genres like action, and adventure
Pros
- Feed would be more interactive thereby improving increasing engagement on the platform
- With games in sponsored posts, the chances of banner blindness would be less
- It would allow more interaction among the users
Cons
- Users education would have to be done regarding interaction with the feed games
- Users might want to revert back to original feed
netflix_in – Watch the latest season of this show
only on Netflix from 10th July onwards. Be sure
to be the first one to watch this adventure of
Eleven and others.
#StrangerThingsHaveArrived
Watch Now
netflix_in – Solve this puzzle
now to win exciting rewards
Watch Now
netflix_in – Solve this puzzle
now to win exciting rewards
Watch Now
Congratulations! You’ve correctly solved
this puzzle in 15 seconds. Watch season
4 of Stranger Things only on Netflix
Solve another puzzle Challenge Friends
Sponsored post in
the form of
puzzle game
being shown to
the user
When a user
completely solves
the game,
congratulations
screen is shown
User is invited to
player another
puzzle or
challenge his/her
friends to solve
the same puzzle
is lesser time
netflix_in – Watch the latest season of this show
only on Netflix from 10th July onwards. Be sure
to be the first one to watch this adventure of
Eleven and others.
#StrangerThingsHaveArrived
netflix_in – Watch the latest season of this show
only on Netflix from 10th July onwards. Be sure
to be the first one to watch this adventure of
Eleven and others.
#StrangerThingsHaveArrived
Feature Description
- Game center would represent a dedicated icon on Instagram wherein users can click and play games
- These games would be from a variety of genres like – puzzle, arcade etc.
- Initially, based on user reaction on gamified stories and feed, certain genres of games would be developed
- Post analyzing the user engagement and CTRs, we will evaluate the types of games to be promoted
- Users would be able to play against their friends and buy in-game items like currency, skins etc.
Pros
- Games tend to captivating and engaging, thereby increasing the time spent on the app
- Additional revenues from in-game ads, currencies and add-ons
- Post-initial development, internal resources would be freed and open-source development would take place
Cons
- Owing to Facebook’s reputation about privacy, developers might not be excited to partner with them
- User backlash might be received with the introduction of gaming
Phase 1 - Start
Certain genres of games like
puzzle, lifestyle, casual,
player-v-player to developed
in-house by Instagram
Phase 2 - Pitch
Based on user engagement in the previous
phase, certain genres of games would be
developed. Furthermore, ads would be
introduced in games for additional revenue
Phase 3 – Flywheel
Game development to be open-sourced for
developers. A listing fee would be charged
from developers to make games for
Instagram and a percentage share of ad
revenue would be shared with them. QA
team would ensure only quality games are
published
Game Center
Puzzle
Tic Tac
Toe
Tetris
Memory
Power
Mirror
Me!
Strategy
Minesweeper Jumpy Bird Spin & Win Grow
Action
Jump Roll Bot Shoot
Classic
Snake
Classic
Bounce
Challenge your Friends
Feature
Reach
(% per 100
users)
Impact
(Scale 1-5)
Confidence Effort
(person-month)
RICE Score Priority
Gamified Stories 95 4 90% 4 8550 1
Gamified Feed 90 4 85% 5 6120 2
Interactive Reels 80 3 85% 6 3400 3
Game Center 75 3 75% 6 2812 4
Based on the RICE Score, we will start with the development of gamified stories as the top priority.
Furthermore, we will then develop gamified feed as the 2nd priority feature
Feature Development
and Testing
The top 2 features – gamified
reels and feed games will be
developed and tested
Soft Launch
and Activation
Features will be rolled out to a
select set of users and their
engagement will be tracked
Refinement
Based on metric evaluation,
the features will be refined,
user experience would be
improved and pitching to
brands will start
Promotion and
Complete Launch
Complete launch of the MVP
will be done with promotions
across channels. Tech
development would be
ensured to handle increased
load
Tracking
Over time essential metrics
should be tracked and the
other features should be
developed to ensure constant
user engagement
Average Session Time
Increasing session time would
represent higher engagement
Average Revenue per User
(ARPU)
ARPU would represent higher
revenue generated from new game
features
Drop-off rates
High drop off rates would represent
that low user interest in the games
Install Ratio
Higher install ratio would represent
that DAU have adopted the games
Load Times & Crashes
As Instagram is installed in millions
of different devices, load times and
crashes would have to be
monitored
CTRs of New Features
Daily/ Weekly tracking of CTRs
would enable us track user
engagement with the features
1 2 3
4 5 6
gaming in instagram.pdf

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gaming in instagram.pdf

  • 2. q Social Media Platform for photo and video sharing Overview q Content ranges from pictures, reels, stories 500 Mn Daily Active Users (DAU) q Ad revenue is the primary source of revenue for Instagram q Sponsored Content from various brands contributes to revenues 2 Bn Monthly Active Users (MAU) 29 Min Average time spent on the app 0.98% Average engagement rate per post Overview Metrics Revenue Streams
  • 3. Motivations - To stay connected with friends and family - Follows influencers and brands to know about latest products - Provides an escape from real-life stress - Is a way to express herself Goals - Wants more interactive content on Instagram to express herself - Wants to interact with her friends and acquaintances frequently - Wants brands to experiment with the content they post Frustrations - Annoyed by the increase in ads in stories and Instagram feed - Feels that ads in stories and posts are obtrusive and uninformative - Mindlessly scrolling the feed leads to poor mental health - Feels only a handful of her friends actually interact with her on the app - Feels interaction with friends is superficial Name – Serena Age – 25 years old Occupation – Product Manager About the user – Serena generally uses Instagram to stay in touch with her friends. She generally posts reels and stories when she goes out with her friends or on a vacation
  • 4. Name – Rafael Age – 23 years old Occupation – College Student About the user – Rafael uses Instagram because all his friends do it. He does not interact much with anyone nor does he like to do it. He is active on Discord with strangers and wants to interact with his friends in the same way by playing competing with them instead of posting on Instagram Motivations - To use Instagram because all his friends use it - To escape from the stress and relax by watching memes and reels - To know about niche brands and their offerings Goals - Wants more interactive feed - Wants to compete with his friends in something real instead of posting pictures and making reels - Wants to develop communities on Instagram Pain-Points - Feels wary of interacting with friends with whom he has not been in touch - Feels the life people show on Instagram is fake - Instagram feed feels passive and not interactive - Irritated by mindlessly scrolling on the feed
  • 5. Gamified Stories Stories on Instagram would have games that users can play. These games would be riddle, puzzle games that can be quickly solved in 15 seconds. This would increase drive up engagement and lead to more users to brand’s page Game Center This would represent a full- fledged game zone wherein we will have users competing against their friends. There would a variety of games that will be present here ranging from PvP, puzzle, strategy. Additionally, ads, in-game currency, extra skins can be new revenue sources Feed Games Games would be shown in the feed of users to make it more interactive and engaging. These games would be quick and easy to play with no learning curve. This would then increase engagement on sponsored posts Interactive Reels Reels would have gaming involved in which users would have the ability to make it interactive. This would be similar to Netflix’s interactive episodes and reel watchers would have the ability to interact with the content
  • 6. Feature Description - With the current format, stories on Instagram seem passive and not engaging. - With gamified stories, users will have the ability to play quick games on stories like puzzles and riddles - These games would be over in 15 seconds, thereby requiring less effort from the users - Brands can have their stories with games so that it becomes more engaging for the users - Initially, Instagram would develop 8-10 generic game templates for stories which can be pitched to brands - For top brands, customized game would be created according to their campaigns with higher cost involved Pros - More engaging stories for the users will drive more clicks thereby bringing in more revenue for Instagram on CPC basis - Keep users hooked on the platform for longer - Different offerings for different brands will allow customization and increased targeting Cons - Users education would have to be done regarding interaction with the stories - Brands might be dissuaded to try it out owing to user backlash about game complexity Generic game template developed in-house would be pitched to small brands Phase 1 - Beginning Based on traction and conversions, customized games would be developed for top brands with increase in cost charged Generic game templates would be pitched to small and niche brands with lower cost Phase 2 - Consolidate Guidelines can be developed wherein game development is open-sourced so that developers can create games. Quality-check would done by Instagram to ensure only quality games are developed. Brands can then be offered a range of games which can select as per their campaign. A percentage of revenue generated would be shared with developers on a per-campaign basis. Phase 3 - Reward
  • 7. Identify the new Coke can design & win flat 10% discount coupon The Coka Cola Company Identify the new Coke can design & win flat 10% discount coupon The Coka Cola Company Apply Now Identify the new Coke can design & win flat 10% discount coupon The Coka Cola Company Apply Now Game explained and reward shown to make the user a sense of winning Upon user clicking on Apply Now, code would automatically be copied and brand’s website would be opened User selects the correct answer and confetti animation starts to give him/her a feeling of winning Congratulations! You have won a flat 10% off coupon RBTEX123456 Click below to apply now
  • 8. Feature Description - In the current format, the Instagram feed feels passive with only likes and comments as the major points of interaction - Furthermore, with banner blindness, users tend to skip the ads placed in the feed - With games placed between posts, users would have the ability to play games in the feed itself - This would make the feed more interactive and reduce doom-scrolling - These games would be quick and casual games like puzzle and riddle based games - Brands can games as part of the sponsored posts, thereby increasing engagement - Furthermore, users interacting with these games will be able to challenge their friends and continue playing variations of the same game - In the next phase of development, these games could be even more interactive from different genres like action, and adventure Pros - Feed would be more interactive thereby improving increasing engagement on the platform - With games in sponsored posts, the chances of banner blindness would be less - It would allow more interaction among the users Cons - Users education would have to be done regarding interaction with the feed games - Users might want to revert back to original feed
  • 9. netflix_in – Watch the latest season of this show only on Netflix from 10th July onwards. Be sure to be the first one to watch this adventure of Eleven and others. #StrangerThingsHaveArrived Watch Now netflix_in – Solve this puzzle now to win exciting rewards Watch Now netflix_in – Solve this puzzle now to win exciting rewards Watch Now Congratulations! You’ve correctly solved this puzzle in 15 seconds. Watch season 4 of Stranger Things only on Netflix Solve another puzzle Challenge Friends Sponsored post in the form of puzzle game being shown to the user When a user completely solves the game, congratulations screen is shown User is invited to player another puzzle or challenge his/her friends to solve the same puzzle is lesser time netflix_in – Watch the latest season of this show only on Netflix from 10th July onwards. Be sure to be the first one to watch this adventure of Eleven and others. #StrangerThingsHaveArrived netflix_in – Watch the latest season of this show only on Netflix from 10th July onwards. Be sure to be the first one to watch this adventure of Eleven and others. #StrangerThingsHaveArrived
  • 10. Feature Description - Game center would represent a dedicated icon on Instagram wherein users can click and play games - These games would be from a variety of genres like – puzzle, arcade etc. - Initially, based on user reaction on gamified stories and feed, certain genres of games would be developed - Post analyzing the user engagement and CTRs, we will evaluate the types of games to be promoted - Users would be able to play against their friends and buy in-game items like currency, skins etc. Pros - Games tend to captivating and engaging, thereby increasing the time spent on the app - Additional revenues from in-game ads, currencies and add-ons - Post-initial development, internal resources would be freed and open-source development would take place Cons - Owing to Facebook’s reputation about privacy, developers might not be excited to partner with them - User backlash might be received with the introduction of gaming Phase 1 - Start Certain genres of games like puzzle, lifestyle, casual, player-v-player to developed in-house by Instagram Phase 2 - Pitch Based on user engagement in the previous phase, certain genres of games would be developed. Furthermore, ads would be introduced in games for additional revenue Phase 3 – Flywheel Game development to be open-sourced for developers. A listing fee would be charged from developers to make games for Instagram and a percentage share of ad revenue would be shared with them. QA team would ensure only quality games are published Game Center Puzzle Tic Tac Toe Tetris Memory Power Mirror Me! Strategy Minesweeper Jumpy Bird Spin & Win Grow Action Jump Roll Bot Shoot Classic Snake Classic Bounce Challenge your Friends
  • 11. Feature Reach (% per 100 users) Impact (Scale 1-5) Confidence Effort (person-month) RICE Score Priority Gamified Stories 95 4 90% 4 8550 1 Gamified Feed 90 4 85% 5 6120 2 Interactive Reels 80 3 85% 6 3400 3 Game Center 75 3 75% 6 2812 4 Based on the RICE Score, we will start with the development of gamified stories as the top priority. Furthermore, we will then develop gamified feed as the 2nd priority feature
  • 12. Feature Development and Testing The top 2 features – gamified reels and feed games will be developed and tested Soft Launch and Activation Features will be rolled out to a select set of users and their engagement will be tracked Refinement Based on metric evaluation, the features will be refined, user experience would be improved and pitching to brands will start Promotion and Complete Launch Complete launch of the MVP will be done with promotions across channels. Tech development would be ensured to handle increased load Tracking Over time essential metrics should be tracked and the other features should be developed to ensure constant user engagement
  • 13. Average Session Time Increasing session time would represent higher engagement Average Revenue per User (ARPU) ARPU would represent higher revenue generated from new game features Drop-off rates High drop off rates would represent that low user interest in the games Install Ratio Higher install ratio would represent that DAU have adopted the games Load Times & Crashes As Instagram is installed in millions of different devices, load times and crashes would have to be monitored CTRs of New Features Daily/ Weekly tracking of CTRs would enable us track user engagement with the features 1 2 3 4 5 6