Grade 11 for Oral Communication Subject that will help Teachers to have guide in doing their class ad lesson plans

1. 11
ORAL COMMUNICATION
Quarter 1 – Module 1: Lesson 1
(Explains the Functions, Nature and Process of Communication)

2. English – Grade 11
Alternative Delivery Mode
Quarter 1 – Module 1: Lesson 1-Oral Communication (Explains the Functions,
Nature and Process of Communication)
First Edition, 2020
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Borrowed materials (i.e., songs, stories, poems, pictures, photos, brand names,
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Published by the Department of Education
Secretary: Leonor Magtolis Briones
Undersecretary: Diosdado M. San Antonio
Printed in the Philippines by ________________________
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Office Address: Kagawasan, Ave., Daro, Dumaguete City, Negros Oriental
Tele #: (035) 225 2376 / 541 1117
E-mail Address: negros.oriental@deped.gov.ph
Development Team of the Module
Writer: Teofan C. Gallosa
Editor: Ellen E. Edrial EdD
Reviewer: Ellen E. Edrial EdD
Illustrator: None
Layout Artist/Typesetter: Josephine V. Austero
Management Team: Senen Priscillo P. Paulin, CESO V Rosela R. Abiera
Fay C. Luarez, TM, EdD, PhD. Maricel S. Rasid
Nilita L. Ragay, EdD Elmar L. Cabrera
Adolf P. Aguilar
Anna Lee A. Amores, EdD

4. 11
Oral
Communication
Quarter 1 – Module 1 : Lesson 1
Explains the Functions, Nature and
Process of Communication

5. ii
Introductory Message
For the Facilitator:
Welcome to the Oral Communication Alternative Delivery Mode (ADM) Module 1,
Lesson 1 on Explaining the Functions, Nature and Process of Communication!
This module was collaboratively designed, developed and reviewed by educators both
from public and private institutions to assist you, the teacher or facilitator in helping the
learners meet the standards set by the K to 12 Curriculum while overcoming their
personal, social, and economic constraints in schooling.
This learning resource hopes to engage the learners into guided and independent
learning activities at their own pace and time. Furthermore, this also aims to help
learners acquire the needed 21st century skills while taking into consideration their
needs and circumstances.
In addition to the material in the main text, you will also see this box in the body of the
module:
As a facilitator, you are expected to orient the learners on how to use this module. You
also need to keep track of the learners' progress while allowing them to manage their
own learning. Furthermore, you are expected to encourage and assist the learners as
they do the tasks included in the module.
For the Learner:
Welcome to the Oral Communication Alternative Delivery Mode (ADM) Module 1,
Lesson 1 on Explaining the Functions, Nature and Process of Communication!
This module was designed to provide you with fun and meaningful opportunities for
guided and independent learning at your own pace and time. You will be enabled to
process the contents of the learning resource while being an active learner.
This module has the following parts and corresponding icons:
What I Need to Know
This will give you an idea of the skills or
competencies you are expected to learn in the
module.
The ability to listen is as important as the
ability to speak.” -Sheryl Sandberg

6. iii
What I Know
This part includes an activity that aims to check
what you already know about the lesson to take.
If you get all the answers correct (100%), you may
decide to skip this module.
What’s In
This is a brief drill or review to help you link the
current lesson with the previous one.
What’s New
In this portion, the new lesson will be introduced
to you in various ways; a story, a song, a poem, a
problem opener, an activity or a situation.
What is It
This section provides a brief discussion of the
lesson. This aims to help you discover and
understand new concepts and skills.
What’s More
This comprises activities for independent practice
to solidify your understanding and skills of the
topic. You may check the answers to the
exercises using the Answer Key at the end of the
module.
What I Have Learned
This includes questions or blank
sentence/paragraph to be filled into process what
you learned from the lesson.
What I Can Do
This section provides an activity which will help
you transfer your new knowledge or skill into real
life situations or concerns.
Assessment
This is a task which aims to evaluate your level of
mastery in achieving the learning competency.
Additional Activities
In this portion, another activity will be given to you
to enrich your knowledge or skill of the lesson
learned.
Answer Key This contains answers to all activities in the
module.
At the end of this module you will also find:
References This is a list of all sources used in developing
this module.

7. iv
The following are some reminders in using this module:
1. Use the module with care. Do not put unnecessary mark/s on any part of the
module. Use a separate sheet of paper in answering the exercises.
2. Don’t forget to answer What I Know before moving on to the other activities
included in the module.
3. Read the instruction carefully before doing each task.
4. Observe honesty and integrity in doing the tasks and checking your answers.
5. Finish the task at hand before proceeding to the next.
6. Return this module to your teacher/facilitator once you are through with it.
If you encounter any difficulty in answering the tasks in this module, do not hesitate
to consult your teacher or facilitator. Always bear in mind that you are not alone.
We hope that through this material, you will experience meaningful learning and
gain deep understanding of the relevant competencies. You can do it.

8. v
CONTENT PAGES
TITLE PAGE ------------------------------------------------ i
INTRODUCTORY MESSAGE ------------------------------ --- ii
For the Facilitator --------------------------------- ii
For the learner ----------------------------------------- ii
WHAT I NEED TO KNOW --------------------------------- 1
Learning Competency --------------------------------- 1
Learning Objectives --------------------------------- 1
WHAT I KNOW ------------------------------------------------ 1
Task 1 ------------------------------------------------ 1
WHAT’S IN ------------------------------------------------ 3
Task 2 ------------------------------------------------ 3
WHAT’S NEW ------------------------------------------------ 4
Task 3 ------------------------------------------------ 4
WHAT IS IT ------------------------------------------------ 5
WHAT’S MORE ------------------------------------------------ 9
Task 4 ------------------------------------------------ 9
WHAT I HAVE LEARNED --------------------------------- 9
Task 5 ------------------------------------------ 9
WHAT I CAN DO ---------------------------------------- 10
Task 6 ------------------------------------------------ 10
ASSESSMENT ------------------------------------------------ 12
GLOSSARY ------------------------------------------------ 13
ANSWER KEYS ------------------------------------------------ 15
REFERENCE LIST -------------------------------------------- 16
TABLE OF CONTENTS

9. 1
Lesson 1: Nature, Process and Functions of Communication
The nature, process and functions of communication are presented in
this lesson which aimed to help you out develop a wide understanding of the
fundamentals of communication. With this, it is expected that you unravel
these as well as weave its relevance to your day-to-day experiences. Lastly,
you are to generate insights in the over-all flow of the communication
process.
Learning Competency
 Explains the functions, nature and process of communication
Learning Objectives:
At the end of this module, you should be able to:
1. Explain the nature and process of communication
2. Create a comic strip showing the key elements of communications
and
3. Accomplish various tasks independently
Task 1
Read each item carefully and use your notebook in answering this.
Identify the word/s that is/are described by the following statements.
Choose your answers from the words found inside the box.
WHAT I NEED TO KNOW
WHAT I KNOW
Communication Receiver/ Receivers Decoding
Interference Feedback Message
Encoding Channel Sender
Regulation/Control Motivation Context
Social Interaction Interpretation Information
Emotional Expression Content Citation

10. 2
_________________ 1. This is the process of transmitting words from one
person to another person.
_________________ 2. These are the barriers in communication which hinder
the sender’s message to be understood by the
receiver.
_________________ 3. This is the response of the receiver to the sender’s
message.
_________________ 4. This refers to individual or individuals to whom the
message is directed to.
_________________ 5. The receiver interprets the stimulus or the message
and assigns to it based on their own set of
experience to make communication meaningful.
_________________ 6. This refers to means that convey the message.
_________________ 7. This is the statement conveyed by one person to
another.
_________________ 8. This is the process of translating information into a
message in the form of symbols that will represent
the ideas or concepts.
_________________ 9. This pertains to a person or group of persons that
initiates the communication.
________________ 10. This refers to the environment surrounding the
communication act.
________________ 11. A function of communication that is witnessed when
someone presents preferable behavior in doing
something.
_________________ 12. A function of communication that pertains to the
exchanging of information to establish and
maintain relationships or even in the interactions
when a family is eating, bonding or even simply
talking to each other that help strengthen
relationships.
________________ 13. A function of communication that portrays an
important role in our lives as it brings out the best
in every individual and allows him/ her to do his
best in everything he does.
________________ 14. A function of communication that pertains to the
collection, delivery, processing, dissemination of
news, data, images, facts and messages.
________________ 15. A function of communication that conveys emotional
experience through both verbal and nonverbal
behavior.

11. 3
Task 2
Direction: Analyze the illustrations below. In your notebook, explain your
understanding of what communication is about.
1.
*Source:https://www.knowledgecity.com/en/library/10309/busines
s/course/effectivecommunication/
2.
Source:http://solr.bccampus.ca:8001/bcc/file/fca7693a-69e1-45fc-accd-
700bdbb2ae64/1/Introduction-to-Professional-Communications-1532382809.pdf
Explore!
1. Based on the illustrations, how does communication process flow?
2. What are the key elements involved in communication?
3. How are messages transmitted?
4. Why do you communicate?
5. Is effective communication important? Why? Why not?
WHAT’S IN

12. 4
Task 3
Directions: In your notebook, create a comic strip bearing the situation
found below. Then identify the specific elements of
communication that are found in your comic strip through
filling out the matrix.
WHAT’S NEW
Scenario: When you were driving your bicycle, you bumped
an old lady on the street. You took her to the nearest rural
health unit and did not leave her until she woke up. You
explain to her how it happened.

13. 5
COMMUNICATION is defined as the giving, receiving, or exchanging
of information, opinions, or ideas so that message is completely understood.
In other words, it is the process of transmitting words from one person to
another. It helps people express their feelings, share ideas and thoughts to
live harmoniously with others. It is even said that all things that have been
accomplished and will be accomplished involve communication.
According to Fernando, Habana, and Cinco (2010), communication
makes interaction possible within humankind. It establishes social ties, knit
people together and ensures human cooperation.
Confucius says, “Without knowing the force of words, it is impossible
to know man.”
Communication can be in the form of the following categories:
a. Oral/Verbal Communication: Face-to-face Conversation, telephone,
radio, television and other media
b. Written communication: letters, emails, books, magazines, newspapers
and other written media.
c. Nonverbal Communication: body language, gestures, postures, and
facial expression
ELEMENTS OF COMMUNICATION
1. Sender/Source -A person or group of persons that initiates the
communication. His experiences, attitudes, knowledge, skills,
perceptions and culture influence the message.
2. Encoding -The process of translating information into a message in the
form of symbols that will represent the ideas or concepts. These
symbols can take on numerous forms such as, languages, words or
gestures.
3. Message -Statement conveyed by one person to another.
4. Channel/ Medium -The means to convey the message. Most channels
are either oral or written. Common channels include telephone, reports,
memos, etc. Relying on an inappropriate channel may disrupt the
communication process as the message may not reach the right
receivers.
WHAT IS IT

14. 6
5. Decoding -This is conducted by the receiver. In here, the receiver
interprets the stimulus or the message and assign meaning to it based
on their own set of experience to make communication meaningful.
Successful communication is only achieved when the receiver correctly
interprets the sender’s message
6. Receiver -The individual or individuals to whom the message is directed
to.
7. Feedback -The response of the receiver to the sender’s message. The
signal may take the form of a spoken comment, a long sigh, a written
message, a smile, or some other action. "Even a lack of response, is in
a sense, a form of response" (Bovee & Thill, 1992). Without feedback,
the sender cannot confirm that the receiver has interpreted the message
correctly.
8. Interference -These are the barriers in communication which hinder the
senders’ message to be understood by the receiver. The common
barriers include the use of an inappropriate channel, incorrect
grammar, noise and technical jargons or language of a group of people
in a profession.
9. Context -The environment surrounding the communication act.
Source:
https://wps.pearsoned.com/chaturvedi_bizcom_1/186/47617/12190065.c
w/index.html#:~:text=The%20essential%20elements%20of%20the,role%20in
%20making%20communication%20effective.
*Source: http://solr.bccampus.ca:8001/bcc/file/fca7693a-69e1-45fc-accd-
700bdbb2ae64/1/Introduction-to-Professional-Communications-1532382809.pdf

15. 7
FUNCTIONS OF COMMUNICATION
1. Regulation/Control Function of Communication
This is commonly witnessed when someone presents preferable behavior
in doing something. For instance, when a teacher tells his students to follow
the correct procedures of an experiment or when she/he instructs them about
a game’s mechanics that is to control or regulate the behavior of the students.
This is not only present in schools but also in the workplace in order to
take hold of one’s behavior. For instance, organizations have authority
hierarchies and guidelines that are communicated orally to members.
Moreover, informal communication can also function as a regulation or
control, for example, when a group teases or harasses a member who
produces much tends to control one’s behavior.
2. Social Interaction Function of Communication
This pertains to the exchanging of information to establish and maintain
relationships or even in the interactions when a family is eating, bonding or
even simply talking to each other that help strengthen relationships. This is
also used during gatherings and parties where people just talk about random
topics. It is also used in bureaucracies that are formed out of the need to
create order within the interaction itself.
3. Motivation Function of Communication
Motivation portrays an important role in our lives as it brings out the best
in every individual and allows him/ her to do his best in everything he does.
It has the power to boost one’s confidence and self-esteem. In here gets in the
importance of communication because it is the key to make it possible for one
to know how much they are appreciated by others.
Furthermore, communication fosters motivation in the workplace by
clarifying to people what is to be done, how well they are doing, and what can
be done to improve performance. The formation of specific goals, feedback on
progress toward the goals, and reinforcement of desired behavior all stimulate
motivation and require communication.
This function is used in many instances in our homes, schools or even
in the workplace.

16. 8
4. Information Function of Communication
Communication is an important factor in conveying information or details
to others. The collection, delivery, processing, dissemination of news, data,
images, facts and messages, opinions and comments are needed so that
people can understand and act clearly against international conditions,
environment and others in order to make the right decision.
Absence of communication will make it hard for people to know the
different ideas or information that can greatly affect their daily living. It is also
significant to consider that this function helps us arrive at better and right
decisions as we are guided with the important details of our concern.
5. Emotional Expression Function of Communication
Communication is considerably the most important way/vehicle to convey
emotions and feelings. Without this, we would not have any tool to express
our happiness, sadness, grief, confusions and despair. Emotional expression
refers to how one conveys emotional experience through both verbal and
nonverbal behavior (Gross, 1998b, 1999).
The communication that takes place within the group is a
fundamental mechanism by which members show their frustration and
feelings of satisfaction. Communication, therefore, provides release for the
emotional expression of feelings and for fulfillment of social needs.
Source: https://oralcom.wordpress.com/2016/10/14/functions-of-
communication/

17. 9
Task 4
Direction: In your notebook, explain the flow of communication as
illustrated below.
*Source:http://solr.bccampus.ca:8001/bcc/file/fca7693a-69e1-45fc-accd-
700bdbb2ae64/1/Introduction-to-Professional-Communications-1532382809.pdf
Task 5
Direction: Reflect on what you have learned after taking up this lesson.
Write this on your notebook.
I thought __________________________________________________
__________________________________________________
__________________________________________________
I learned that ______________________________________________
___________________________________________________
___________________________________________________
WHAT’S MORE
WHAT I HAVE LEARNED

18. 10
Task 6
Direction: Identify the functions used in the following statements. Analyze
them carefully and if you think that one has many functions,
then, write all your answers. Write your answers on your
notebook.
1. “The wild boar belongs to me and you have done wrong to chase it. But
I see that you are very tired, your arms are covered with blood. So
come in and eat, and then, you may go on your way,” said the
beautiful woman to the hunter.
-taken from “The Legend of Mariang Makiling”
2. “We shall pay everything, we owe them next harvest,” said Nanay.
-taken from “Children of the As-Covered Loam by N.V.M. Gonzales
3. “I’m sorry this had to be done, I am really sorry. But neither of us can
help it,” Awiyao said.
-taken from “The Wedding Dance” by Amador Daguio
4. “I came to tell you that Madulimay, although I am marrying her, can
never become as good as you are. She is not as strong in planting
beans, not as fast in cleaning water jars, not as good in keeping a
house clean. You are one of the best wives in the whole village,” said
Awiyao.
-taken from “The Wedding Dance” by Amador Daguio.
WHAT I CAN DO

19. 11
5. “The misunderstanding between the East and West is largely due to
the Occidental’s failure to understand and trust the Oriental point of
view and the Oriental’s failure to understand and trust the Occidental.”
-Carlos P. Romulo, “Mother America”
6. “I just really wanted to talk about your hobbies for I have not seen you
for a long time,” said Jack.
7. “Petey, why? Look at it rationally. Raccoon coats are unsanitary. They
shed. They smell bad. They weigh too much. They’re unsightly.”
-taken from “Love is a Fallacy” by Max Shulman
8. “I can’t tolerate any more excuses. If I don’t receive the check
immediately, I am going to have to speak to your manager when I’m in
New York next week.”
-taken from “Mother tongue” by Amy Tan
9. “Don’t be misled. This piece is not about myself, but about a shadowy
person who once shared my husband’s room (and many other things
besides, as you shall see) at the University.”
-Carmen Guerrero Nakpil, “My Husband’s Roommate
10. 10. “You are the best among the rest! I know you can do it, my son!”
said the proud mother.

20. 12
Direction: Identify the word/s that is/are described by the following
statements. Write your answers on your notebook.
_________________1. This is the process of transmitting words from one
person to another person.
_________________2. These are the barriers in communication which hinder
the sender’s message to be understood by the receiver.
_________________3. This is the response of the receiver to the sender’s
message.
_________________4. This refers to individual or individuals to whom the
message is directed to.
_________________5. The receiver interprets the stimulus or the message and
assigns meaning to it based on their own set of
experience to make communication meaningful.
_________________6. This refers to means that convey the message.
_________________7. This is the statement conveyed by one person to
another.
_________________8. This is the process of translating information into a
message in the form of symbols that will represent the
ideas or concepts.
_________________9. This pertains to a person or group of persons that
initiates the communication.
_________________10. This refers to the environment surrounding the
communication act.
_________________11. A function of communication that is witnessed when
someone presents preferable behavior in doing
something.
_________________12. A function of communication that pertains to the
exchanging of information to establish and maintain
relationships or even in the interactions
when a family is eating, bonding, or even simply
talking to each other that help strengthen
relationships.
_________________13. A function of communication that portrays an
important role in our lives as it brings out the best in
every individual and allows him/ her to do his best in
everything he does.
_________________14. A function of communication that pertains to the
collection, delivery, processing, dissemination of news,
data, images, facts and messages
_________________15. A function of communication that conveys emotional
experience through both verbal and nonverbal behavior.
ASSESSMENT

21. 13
Channel The means to convey the message. Most channels are
either oral or written.
Communication The giving, receiving, or exchanging of information,
opinions, or ideas so that message is completely
understood
Context The environment surrounding the communication act.
Decoding This is conducted by the receiver. In here, the receiver
interprets the stimulus or the message and assign
meaning to it based on their own set of experience to
make communication meaningful.
Emotional Expression Function of Communication
A function of communication which refers to how one
conveys emotional experience through both verbal and
nonverbal behavior (Gross, 1998b, 1999).
Encoding The process of translating information into a message in
the form of symbols that will represent the ideas or
concepts. These symbols can take on numerous forms
such as, languages, words or gestures.
Feedback The response of the receiver to the sender’s message. The
signal may take the form of a spoken comment, a long
sigh, a written message, a smile, or some other action.
Information Function of Communication
A function of communication which pertains to the
collection, delivery, processing, dissemination of news,
data, images, facts and messages, opinions and
comments are needed so that people can understand and
act clearly against international conditions, environment
and others in order to make the right decision.
Interference These are the barriers in communication which hinder the
senders’ message to be understood by the receiver
Message The statement conveyed by one person to another.
GLOSSARY

22. 14
Motivation Function of Communication
A function of communication which has the power to
boost one’s confidence and self-esteem.
Nonverbal Communication- Body language, gestures, postures, and
facial expression
Oral/Verbal Communication- Face-to-face Conversation, telephone,
radio, television and other media
Receiver The individual or individuals to whom the message is
directed to.
Regulation/Control Function of Communication
A function of communication which presents preferable
behavior in doing something. For instance, when a
teacher tells his students to follow the correct procedures
of an experiment or when she/he instructs them about a
game’s mechanics that is to control or regulate the
behavior of the students.
Sender A person or group of persons that initiates the
communication. His experiences, attitudes, knowledge,
skills, perceptions and culture influence the message.
Social Interaction Function of Communication
A function of communication which pertains to the
exchanging of information to establish and maintain
relationships or even in the interactions when a family is
eating, bonding or even simply talking to each other that
help strengthen relationships.
Written Communication
Letters, emails, books, magazines, newspapers and other
written media.

23. 15
Answer
Key
Task
1
(Pretest)
1.
Communication
2.
Interference
3.
Feedback
4.
Receiver/
Receivers
5.
Decoding
6.
Channel
7.
Message
8.
Encoding
9.
Sender
10.
Context
11.
Regulation/Control
Function
of
Communication
12.
Social
Interaction
Function
of
Communication
13.
Motivation
Function
of
Communication
14.
Information
Function
of
Communication
15.
Emotional
Expression
Function
of
Communication
Task
2
(Answers
may
vary
Task
3
(Answers
may
vary)
Task
4
(Answers
may
vary)
Task
5
(Answers
may
vary)
Task
6
1.Regulation/
Control
2.Information
3.Emotional
Expression
4.Information/
Emotional
Expression
5.
Information
6.Information
7.Regulation
8.Emotional
Expression
9.
Emotional
Expression
10.
Motivation
Assessment
1.
Communication
2.
Interference
3.
Feedback
4.
Receiver/
Receivers
5.
Decoding
6.
Channel
7.
Message
8.
Encoding
9.
Sender
10.
Context
11.
Regulation/Control
Function
of
Communication
12.
Social
Interaction
Function
of
Communication
13.
Motivation
Function
of
Communication
14.
Information
Function
of
Communication
15.
Emotional
Expression
Function
of
Communication

24. 16
Aclan, Eunice, Gracell Ann Saban, Kathleen Flor, Jeremie Fameronag.
Oral Communication in Context. Manila: DomDane Publishers and
Dr. Eunice Miguel Aclan, 2018.
Ashman, Melissa. Introduction to Professional Communications. a Creative
Commons Attribution-NonCommercial-ShareAlike 4.0 International
License. http://solr.bccampus.ca:8001/bcc/file/fca7693a-69e1-45fc-
accd-700bdbb2ae64/1/Introduction-to-Professional-
Communications-1532382809.pdf
“Brillante Mendoza: Duterte 2017 SONA shouldn’t be about my directing.”
The Web Magazine. Accessed June 18, 2020
https://thewebmagazine.blogspot.com/2017/07/?view=classic
https://www.churchofjesuschrist.org/church/news/church-releases-an-ad-
campaign-in-the-philippines-focusing-on-families?lang=eng
https://teach.com/what/teachers-are-role-models/
http://natural-health-journals.com/best-ways-motivate-exercise/
https://www.edc.org/new-approach-literacy-philippines
https://www.englishforums.com/news/teacher-protection-bill-filed-in-
senate/
https://www.churchofjesuschrist.org/church/news/church-releases-an-ad-
campaign-in-the-philippines-focusing-on-families?lang=eng
https://oralcom.wordpress.com/2016/10/14/functions-of-communication/
https://wps.pearsoned.com/chaturvedi_bizcom_1/186/47617/12190065.c
w/index.html#:~:text=The%20essential%20elements%20of%20the,role%20i
n%20making%20communication%20effective.
REFERENCES

25. For inquiries or feedback, please write or call:
Department of Education – Schools Division of Negros Oriental
Kagawasan, Avenue, Daro, Dumaguete City, Negros Oriental
Tel #: (035) 225 2376 / 541 1117
Email Address: negros.oriental@deped.gov.ph
Website: lrmds.depednodis.net