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How do you like the service quality of LIC of India?
Broad or General Questions
Narrow or Specific Questions
How is the physical facilities?
Experience at Inquiry counter?
Was Process User Friendly?
Employee Cooperation

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Funnel Approach - Questions.pptx

  • 1. How do you like the service quality of LIC of India? Broad or General Questions Narrow or Specific Questions How is the physical facilities? Experience at Inquiry counter? Was Process User Friendly? Employee Cooperation