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Wayne King
1001 Spring Street, Apt. 808  Silver Spring, MD 20910  (301) 828-8141
wbjking@outlook.com
www.linkedin.com/in/wayneking530
Objective
Records management position allowing for a blending of demonstrated organizational, customer
service, communication and project management skills proven by many years of successful employment
Profile
Administrative support professional accustomed to working in fast-paced environments,
demanding, and strong organizational, specialized, and interpersonal skills. Honorable, ethical, and
discreet, devoted to exceptional customer service. Accustomed to handling sensitive, confidential
records. Confident and poised in interactions with colleagues at all levels. Focused on details, and
adept in executing multiple projects simultaneously
Flexible and versatile – able to remain calm under pressure. Thrive in deadline-driven
environments. Excellent team-building skills.
Skills Summary
 File Creation
 Data Entry
 Customer Service
 Vendor Relations
 File Tracking
 Coordinate Off-
site Storage
 Retrieve and
Deliver Files
 Photocopying
 Mail Distribution
 Records Destruction
 Special Projects
 Records Life Cycle
ProfessionalExperience
ACCOMPLISHMENTS IN RECORDS MANAGEMENT
 Implemented conversion from manual tracking system for files and boxes to automated records
tracking utilizing Accutrac Records Management Software…Process included vendor research,
software testing and implementation, data entry, and barcoding of files and boxes
 Directed relocation of records center department from 8th to 7th floor including transfer of
existing filing system. Obtained vendor services for design of new records center.
 Implemented purge of administrative/billing files. Created retention guidelines for closed files.
 Facilitated outgoing file transfers and arranged destruction services for closed files
 Conducted two complex file purges resulting in the destruction of 2,200 offsite storage boxes
CUSTOMER SERVICE/PROBLEM SOLVING
 Administered records center operations and provided impeccable customer service
 Built effective and lasting relationships with colleagues
 Won over attorneys, paralegals, and secretaries with timely retrieval and delivery of requested
records and information
 Maintained open lines of communication with customers to provide prompt updates on the status
of requested records.
Wayne King
Résumé, Page Two
Employment History
BLACKBOARD, INC. – Washington, DC
Contract File Clerk, 07/15 to 08/15
 Filing, file shifting, file creation, boxing, & file inventory
NATIONAL 4-H COUNCIL – Chevy Chase, MD
Contract Office Temp, 05/26 – 05/29, 2015
 Filing, boxing, shredding, and file shifting
 Transfer of boxes to on campus storage
ANXIETY AND DEPRESSION ASSOCIATION OF AMERICA – Silver Spring, MD
Volunteer Office Assistant, 02/2013 to 07/2015
 Database updates, research, and special assignments
 Filing
WILEY REIN LLP – Washington, DC
Temporary Records Clerk, 09/19 – 09/23, 2010
 Sorted and boxed documents and files for transfer
FINNEGAN, HENDERSON, FARABOW, GARNETT & DUNNER – Washington, DC
Contract Records Specialist, 10/2010 to 11/2010
 Sorted incoming files to records center, scanned barcodes utilizing LegalKey, and re-
shelved files
ELIAS, MATZ, TIERNAN & HERRICK LLP – Washington, DC
Records Manager, 01/1991 to 09/2010
 Managed and coordinated all key records management services for the firm
 Operated and maintained records management database
 Laid-off as part of firm downsizing
Education
THE GEORGE WASHINGTON UNIVERSITY – Washington, DC
Bachelor of Arts: Sociology
Computer Skills
 Microsoft Word
 Microsoft Excel
 Microsoft Outlook
 PC Law
 Accutrac Records Management
________________________________________________________________________________
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Functional resume-11

  • 1. Wayne King 1001 Spring Street, Apt. 808  Silver Spring, MD 20910  (301) 828-8141 wbjking@outlook.com www.linkedin.com/in/wayneking530 Objective Records management position allowing for a blending of demonstrated organizational, customer service, communication and project management skills proven by many years of successful employment Profile Administrative support professional accustomed to working in fast-paced environments, demanding, and strong organizational, specialized, and interpersonal skills. Honorable, ethical, and discreet, devoted to exceptional customer service. Accustomed to handling sensitive, confidential records. Confident and poised in interactions with colleagues at all levels. Focused on details, and adept in executing multiple projects simultaneously Flexible and versatile – able to remain calm under pressure. Thrive in deadline-driven environments. Excellent team-building skills. Skills Summary  File Creation  Data Entry  Customer Service  Vendor Relations  File Tracking  Coordinate Off- site Storage  Retrieve and Deliver Files  Photocopying  Mail Distribution  Records Destruction  Special Projects  Records Life Cycle ProfessionalExperience ACCOMPLISHMENTS IN RECORDS MANAGEMENT  Implemented conversion from manual tracking system for files and boxes to automated records tracking utilizing Accutrac Records Management Software…Process included vendor research, software testing and implementation, data entry, and barcoding of files and boxes  Directed relocation of records center department from 8th to 7th floor including transfer of existing filing system. Obtained vendor services for design of new records center.  Implemented purge of administrative/billing files. Created retention guidelines for closed files.  Facilitated outgoing file transfers and arranged destruction services for closed files  Conducted two complex file purges resulting in the destruction of 2,200 offsite storage boxes CUSTOMER SERVICE/PROBLEM SOLVING  Administered records center operations and provided impeccable customer service  Built effective and lasting relationships with colleagues  Won over attorneys, paralegals, and secretaries with timely retrieval and delivery of requested records and information  Maintained open lines of communication with customers to provide prompt updates on the status of requested records.
  • 2. Wayne King Résumé, Page Two Employment History BLACKBOARD, INC. – Washington, DC Contract File Clerk, 07/15 to 08/15  Filing, file shifting, file creation, boxing, & file inventory NATIONAL 4-H COUNCIL – Chevy Chase, MD Contract Office Temp, 05/26 – 05/29, 2015  Filing, boxing, shredding, and file shifting  Transfer of boxes to on campus storage ANXIETY AND DEPRESSION ASSOCIATION OF AMERICA – Silver Spring, MD Volunteer Office Assistant, 02/2013 to 07/2015  Database updates, research, and special assignments  Filing WILEY REIN LLP – Washington, DC Temporary Records Clerk, 09/19 – 09/23, 2010  Sorted and boxed documents and files for transfer FINNEGAN, HENDERSON, FARABOW, GARNETT & DUNNER – Washington, DC Contract Records Specialist, 10/2010 to 11/2010  Sorted incoming files to records center, scanned barcodes utilizing LegalKey, and re- shelved files ELIAS, MATZ, TIERNAN & HERRICK LLP – Washington, DC Records Manager, 01/1991 to 09/2010  Managed and coordinated all key records management services for the firm  Operated and maintained records management database  Laid-off as part of firm downsizing Education THE GEORGE WASHINGTON UNIVERSITY – Washington, DC Bachelor of Arts: Sociology Computer Skills  Microsoft Word  Microsoft Excel  Microsoft Outlook  PC Law  Accutrac Records Management ________________________________________________________________________________