This proposal requests funding to support Forward Service Corporation's service improvement initiative. The key area for improvement is increasing client engagement. The proposal recommends strengthening client support systems through recruiting previous clients as advisers, organizing networking events, and segmenting clients to provide tailored support. If funded, the project expects to increase annual client success and government funding by 35% each and case manager retention by 30%, leading to 100% customer satisfaction. The total budget request is $16,100 over 3 years to fund seminars, training, and networking events. Funding would come from self-funding, local government support, and additional financiers.