Companies are loosing money, their relationships are frustrated (investors, customers, partners, colleagues) because of complex computer systems (Back-end). It is possible to solve this challenge, by improving interaction with computers (Front-end).

1. Front-end Concept Map
Introduction
Title: Front-end Concept Map - Introduction
Version Date: 04/08/11
Author: Laszlo Csite, Smart River Consulting Ltd,+64 21 277-2271 laszlo.csite@smartirverconsulting.com
Confidential. This material cannot be copied, reproduced or distributed without the written advance permission of the author.

2. Typical Architecture in a Large Enterprise
Websites,
Partners,
Telephony web Content Mgmt Investors
Suppliers Open Source Search
Voice, video
Colleagues, Google, IBM, SAP, Oracle
Subsidiaries
Customers
E-channel Intranet Portals
Applications IBM, Oracle, SAP, Microsoft, OpenSource
Webshop, e-bank, call center etc. Workflow
Online Collaboration
Instant Messaging, Chat
Front-End
Not integrated, redundancies, no strategy Business Intelligence,
Analytics
1. Cost reduction possible
Document Management 2. Productivity increase possible
SAP, Oracle WebReports & Dashboards
Doc, pic, video, e-learning
3. User frustration can be reduced
Back-End
Integrated, consolidated,
expensive to maintain and improve
Core Business Applications
Purchasing Transformation HR Sales
Supplier Relationship Mgmt Manufacturing Applications Human Resource Mgmt Supplier Relationship Mgmt
Development Support

3. Companies are loosing money,
their relationships are frustrated
(investors, customers, partners, colleagues)
because of complex computer systems
(Back-end).
It is possible to solve this challenge,
by improving interaction with computers
(Front-end).
Title: Front-end Concept Map - Introduction
Version Date: 04/08/11
Author: Laszlo Csite, Smart River Consulting Ltd,+64 21 277-2271 laszlo.csite@smartirverconsulting.com
Confidential. This material cannot be copied, reproduced or distributed without the written advance permission of the author.