The document discusses 6 common questions that freelance web designers should be prepared to answer: 1) How much do you charge? Designers should clearly outline their rates and process. 2) What if the client is unsatisfied? Designers should detail their process and include revision policies. 3) Can I see your work? Designers need an accessible portfolio to showcase skills. 4) How can I track progress? Designers should communicate regularly through calls or project management tools. 5) How long will this take? Designers should estimate timelines by timing past projects. 6) What makes you unique? Designers should highlight strengths and create an elevator pitch. The document stresses being intentional, confident, and honest.

1. 6 Questions All Freelance Web Designers
Should Be Prepared to Answer

2. Freelance web designers who are just starting out
have an exciting career ahead of them, but it's
important to be prepared for some inevitable
questions…

3. 1
“How much do you charge?”
Let the clients know what your rates are, whether you
charge by project or hourly, and make sure to outline
the different pieces of your process that they’ll be
paying for.

4. 2
“What if I’m not satisfied
with your work?”
The more detailed you can be when discussing your
web design process, the better.
Be explicit in your contract about revisions, and
impart the importance of specific detail during the
planning phase.

5. 3
“Can I see some of your
previous work?”
As a freelance web designer, you need to have a
portfolio. A potential client will not be satisfied by
your word alone, so having a beautiful and easily-
accessible web design portfolio is a must.

6. 4
“How can I keep track of
your progress?”
Whether you want to add your client to your project
management software, create a shared Google Doc
containing a checklist, or simply schedule a weekly phone
call, the point is to show your client that your are working
diligently, and that you have nothing to hide when it
comes to their project.

7. 5
“How long will this take?”
By timing each designated portion of your process, you’ll
be able to create an accurate timeline that you can
present to potential clients. Look at your process and
think about your previous projects. With the map of your
web design process to guide you, a fairly accurate time
estimate should not be a problem.

8. 6
“What sets you apart
from your competition?”
What do you love about web design? What are you
especially good at? Highlight these parts of your work and
create a descriptive-but-concise elevator pitch.

9. Thinking ahead to questions like these can be a little daunting, but at
the root of them are these three traits:
Intention, confidence, and honesty.
• Be intentional in your process.
• Be confident in your process and skills.
• Be honest with clients.

10. Want to learn more?
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11. Don’t get caught in a courtroom... with a contract
that’s not legally binding.
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