Franklin Templeton is a global investment management firm headquartered in California. It has over 9,400 employees and a presence in over 180 countries. The company plans to spend 29% of its $308 million annual ICT budget on internal development and maintenance. It focuses on areas like cloud, data centers, networks, and security and uses machine learning for business intelligence. Franklin Templeton pursues strategic initiatives including acquisitions, partnerships, and management changes to strengthen its geographic footprint.

1. KEY INSIGHTS
FRANKLIN TEMPLETON

2. Mary Kay
Inc
Count
ry
Prese
nce
N. America LATAM Europe APAC
2 8 16 11
Employ
ee Split
N. America LATAM Europe APAC
53% 15% 18% 14%
Headquarter :
Texas
Industry :
Cosmetics
Revenue: USD 3500 MN
Current Focus
Franklin Templeton
Headquarter : California, US
Industry : Financial Services
Employee Base: 9400 (2017)
Founded : 1947
Website:
franklintempleton.com
Type : Public
Presence : Global
Cross Sell and UP-Sell Recommendation
(Per Power BI)
ICT Decision Makers
Annie Mathew, Director, Infra Services
Email id: annie.mathew@franklintempleton.
com
Huy Le, Director, Global DC Operations
Email id: huy.le@franklintempleton.com
Atchuta Madhav, Director IT
atchuta.madhav@franklintempleton.com
Priscilla Moyer, CIO
Email id: priscilla.moyer@franklintempleton.
com
Parag Bhargava, VP, IT
Email id: pbharga@frk.com
Joseph Boerio, CTO
Email id: jboerio@frk.com
• Franklin Resources is an American holding company that, together with its
subsidiaries, is referred to as Franklin Templeton Investments
• It is a global investment management company that provides investment
management and related services to retail, institutional and high net-worth
clients in jurisdictions
• The Company offers its investment products and services under the Franklin,
Templeton, Franklin Mutual Series, Franklin Bissett, Fiduciary Trust,
Darby, Balanced Equity Management, K2 and LibertyShares brand names.
• Keyproducts include investment funds and institutional, high net-worth
and separately managed accounts
Research Offices
49
Global Trading Offices
13
Current Focus
Countries Served
180+
Local Asset
Management Teams
15
Upsell Recommendation
India VPN, ILL, Ethernet, MSS
Americas VPN, ILL
Cross Sell Recommendation
India VNO, GSIP, UCC SIP, NPL Lease, CPE

3. GEOGRAPHIC PRESENCE
Americas
APAC
EMEA
• Mexico
• Montreal
• Nassau
• New York
• Rancho
Cordova
• Ridgefield Park
• Rio de Janeiro
• Salt Lake City
• San Mateo
• Short Hills
• St. Petersburg
• Stamford
• Amsterdam
• Bratislava
• Brussels
• Bucharest
• Budapest
• Cape Town
• Dubai
• Edinburgh
• Florence
• Frankfurt
• Geneva
• Istanbul
• Johannesburg
• Bagota
• Boston
• Buenos Aires
• Calgary
• Coral Gables
• Dublin
• Fort Lauderdale
• Los Angeles
• Sao Paulo
• Wilmington
• Washington
• Toronto
• Bangkok
• Beijing
• Chennai
• Hong Kong
• Hyderabad
• Kuala Lumpur
• Ho Chi Minh
City
• Melbourne
• Mumbai
• Seoul
• Shanghai
• Singapore
• Sydney
• Tokyo
• London
• Luxembourg
• Madrid
• Moscow
• Padua
• Paris
• Poznan
• Rome
• Stockholm
• Vienna
• Warsaw
• Zurich
• Leeds

4. Network
Unified
Communications
Security
Cloud and
Storage
Telecommuni
cations
AWS
Cisco Firewalls Cisco WebEx AT&T
McAfee
Symantec
Avaya
AdobeConnect MS Azure
Genesys
MS Lync
Verizon Business
Cisco routers
and switches
Skype
Arcserve
4
Tandberg VC
VMWare
Bootstrap
CDN
HP
Verizon Wireless
Telnet
Novell
Atlassian
EMC ECC
IBM PowerVM
VENDOR LANDSCAPE

5. 5
Data centre
16%
Network
15%
Service desk
14%
Applications
14%
End-user
computing
14%
Communications
14%
Management
13%
Total ICT Spending by
Function
US$308M
Technology
(product)
vendors
14%
Local resellers
of technology
products
12%
Telcos
13%
Systems
integrators
11%
Specialist
outsourcers
10%
IT services
providers
/consulting
firms
11%
Internal
development
and
maintenance
29%
Total ICT Spending by
Channel
US$577M
v
v
The company plans to spend 29% of the Total ICT spend on Internal Development & Maintenance. Data Centres and Network
comprise as the major component (by function) of the Total ICT Spend
ICT SPENDING

6. 6
US$’M Segments US$’M Sub - Segments
37
Network
and
Communi-
cations
1
Managed IP Telephony Service (IP_PBX and IP-
Centrix)
1 Fixed Voice
1 Broadband
1 Mobile Communication
1 Conferencing Services
1 Network Services
1 SD-WAN
1 Other
Hardware, Software and IT Services account for more than 50% of the total External ICT spend
US$M Segments US$’M Sub - Segments
35
ICT Services
1 Application Services
1 Hosting and DC Services
1 Security and Privacy Services
1 Desktop services & user support
1 Storage services
1 Cloud management services
1 Systems integration
ICT SPENDING

7. Inorganic Growth
Strengthen
Geographic
Footprint
Management
Change
1 2 3
• Aims at opening new office in
Santiago, Chile, to support the
sales and client service needs in the
country (Mar’18)
• Opened office in Vizag in Andhra
Pradesh in May’18
• Aims at strengthening South-East
Asia Distribution team (Jan’18)
• Acquired Random Forest Capital which is
an investment firm with expertise in data
science and non-bank marketplace (Mar’18)
• Entered into an agreement to acquire
Edinburgh Partners Limited. The
transaction is subject to regulatory
approvals and is expected to be completed
in H1’18 (Jan’18)
• Partnered with Grupo SBS, under which the
company will advise funds catering to
Argentine investors (Mar’18)
• Appointed Subash Pillai as MD, Head of
Investment Solutions, in Asia (July’18)
• Selected Manraj S. Sekhon as chief CIO
of Emerging Markets Equity, overseeing
the emerging markets (Feb’18)
• Appointed Woon Pin Chong as MD,
Franklin Real Asset Advisors, responsible
for the Asia Pacific region (Jan’18)
• Appointed Adam Quaife as Regional
Head of Southeast Asia (Feb’17)
STRATEGIC INITIATIVES

8. Cloud and
DC
01
Automation
03
Network
02
Machine
Learning, BI
and
Security
04
• The organization is experiencing challenges related to
shifting to cloud-based solutions. The organization will
focus on implementing new solutions in this area (Dorg
Report)
• Cloud based BI is in progress (Dorg Report)
• Improving the Server Automation Build services for
Windows and Linux server deployments in global DC
• Built Cloud based server deployments for a hybrid
cloud solution supporting Windows and Linux servers
• Extensive expansion of converged voice, data, video,
collaboration, web infrastructure and business
applications
• Build research & analytics products that leverage
disparate data sets to deliver insights on past
investments, measure and predict risk and improve
• Automated the Incident management ticketing and
resolution system
• Automated the business processes end-to-end by
building applications in Python
• Implemented global MPLS Wan migration from ATM,
where overall Enterprise Network, including 110
domestic and international remote sites and multiple
building campuses
• Implemented NMS tools in Network for Operations and
alert monitoring
• The company is using Azure Security
• Effective security event monitoring and log analysis
from various security controls like repo, Websense,
IDS/IPS and Firewall
• Uses BI products including Business Objects IDT, Web
Intelligence, SAP Dashboards and Lumira 2.x
• Data Science as a Service is hosted on Azure using
Flask REST API and Python
DIGITAL INITIATIVES

9. Borderless
Growth
Become truly global across new
markets and segments with
best-in-class infrastructure
Rapidly develop new revenue
streams in an agile manner
Enable seamless Omni-channel
experiences to increase customer
and partner loyalty
Tata Comm. Digital Theme Tata Comm. Value Propositions Lead Solution Areas
Tata Communications’ value preposition mapped with
Company’s Initiatives/ Requirements
I. The company has been taking various initiatives
around cloud, and built Cloud based server
deployments for a hybrid cloud solution
II. The organization is experiencing challenges related
to shifting to cloud-based solutions. The
organization will focus on implementing new
solutions in this area
 IZO Private Connect
 IZO WAN
 MMX
 SIP
 MOVE
 UCaaS
 MHS
 MSS
• Aims at opening new office in Santiago, Chile, to
support the sales and client service needs in the
country (mar’18)
• Opened office in Vizag in Andhra Pradesh, India in
May’18
Customer
Experience &
Engagement
 Mobile Messaging
Exchange
 ITFS/DID
 InstaCC
 WebRTC
 IZO Cloud Storage
POTENTIAL COLLABORATIVE OPPORTUNITIES

10. THANK YOU
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