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Creating a Social Media
Strategy that Fits:

One Small Nonprofit’s Journey
Mae O’Brien, CFRE
& Raquel Braemer
HealthLink Medical Center
AFP-GPC Franklin Forum
May 10, 2013
Self-Introductions
Mae O’Brien, CFRE
Executive Director
mobrien@healthlinkmedical.org

Raquel Braemer
Director of Institutional Advancement
rbraemer@healthlinkmedical.org
Presentation
Overview
• Snapshot of Organization
• Previous Social Media Use
• Social Media Strategy (June 2012+)
– Experience with each platform
– How we promote
– What We’ve Learned
Snapshot of Organization
HealthLink Medical Center, Inc.
2013 Budget: $777,323
(Fundraising Activities Account
for 86% of Income)
Full-time Employees: 7
Part-time Employees: 4
Fundraising Employees: 1.5
Snapshot of Organization
• 1 of 4 free clinics in Bucks County
• Serve low-income working adults in
Bucks and Montgomery Counties
• Provide primary medical & dental
care
• Opened doors in May 2001
• In 2012 provided over 6,000 visits to
1,500 patients
Social Media Pre-June 2012

• Only “social” media prior to June
2012 was a website.
• In March 2012, HealthLink launched
a new website that allows in-house
updates.
• It incorporates clinic branding and
allows online donations.
• We also began to send out a
quarterly email newsletter.
Completed
Profile
Type of Updates
Posted to
LinkedIn

LinkedIn for Nonprofits
nonprofits.linkedin.com
For More Info:
boardconnect@linkedin.com
Email Marketing & Email List Management
www.mailchimp.com
Fb.com/healthlink.medical.center
Our More Successful
Facebook Posts
How We Promote
“Social” Cards

Email
Signatures

eNewsletters

Website
What We’ve Learned
INTEGRATE
Whenever possible, as much as possible.
What We’ve Learned

BRIBERY
not an effective method
What We’ve Learned

EXPERT TIPS ARE NOT
“ONE SIZE FITS ALL”
What We’ve Learned

USE WHAT WORKS FOR YOU
HOW IT WORKS FOR YOU
Contact Us
Mae O’Brien, CFRE
Executive Director
mobrien@healthlinkmedical.org

Raquel Braemer
Director of Institutional Advancement
rbraemer@healthlinkmedical.org

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Creating a Social Media Strategy That Fits: One Small Nonprofit's Journey