The document discusses feedback from library users on difficulties finding resources and a proposed solution of developing a virtual 3D library model. The virtual library would allow users to search for items by location, view paths to resources on shelves, and orient themselves within the library layout. It was developed based on a 3D model of the real library and aims to enable users to more efficiently locate resources and facilities. The virtual library would be accessible via a library portal website or touchscreen kiosks and hopes to provide a more user-friendly experience through innovative technology use.

1. Agnes Ng & Woon Bee Hong
Library Technology Services
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3. Floor Plans, Directional Signages & Guides Feedback from Users
“Troublesome as I need to take down the
exact collection and call number, look for
the location in the floor plans and go to
the look for the shelf.”
- Meiling/SHS
“Tend to forget what is taught in the user
education sessions.”
- Chun Zhen/SIDM
“Often need assistance from librarian to
interpret the collection call number
system.”
- Joanne/SBM
“I often need to queue at the counter
and ask for additional help.”
- Dominic/SEG
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4.  Address users’ feedback
in accessing the Virtual
resources, collections World,
3D
and facilities
 Improve the service goals
of our library services for Touch Cloud
 User Education Technology Computing
Orientation
 Outreach and Touch Virtual
Cloud
World & 3D
Instruction Technology Technology
Technology
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5.  Developed based on the real-world Library model constructed
using 3Ds Studio MAX software
 Uses advanced visualisation & interactivity techniques to enable
users to locate resources & facilities more efficiently in the Library
Web via Library Portal
Kiosk
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6. Enable Users to Wishlist of Users
 Search for resources at the item level “Provide quick answers & user-friendly”
 View the paths to the resources, up to
the shelves they are located, via the
intelligent path guidance built-in
functionality
 Find facilities at the actual physical “Easy to use with seamless navigation
location through step-by-step 3D across the platform”
virtualisation
 Orientate & familiarise with the layout “Prefer self-help, access is available
of the Library 24x7” and more…
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9. Touch Screen Kiosk
Web via Library Portal
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10. Approach
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APPROACH 1
APPROACH 3 Approach
2
Construct 3D
Library Approach 1
real-world
Catalogue
model
Integration
APPROACH 2
Design the
map
application
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11.  Various techniques to construct 3D Model
 Loading time of the model
 Library Catalogue feature
 Displaying & Presenting the Contents
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12. Enriched users’ experience through
Innovative Use of Technology
 Provides greater ease & convenience
 Time Savings
Better Quality of Service
 Answers queries with the aid of an
advanced visualisation tool
Improved efficiency & productivity
 Reduces frequent & repetitive
directional queries
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13. Mobile applications to be available for
users on-the-move via smartphones,
tablets
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14.  Finding resources & facilities as easy as a game of
touch!
 Anticipate expectations and changing needs of the users
 Impact of emerging technologies on Library Services
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