Company Presentation
June 2014
1© FlixBus
Agenda
Market for long-distance bus service & FlixBus-cooperation model
Marketing & Sales
Growth potential and expansion
2© FlixBus
Deregulation of the inter-city bus market bears huge potential
The FlixBus-Product
Market potential after deregulation of
the German long-distance market
• Intercity-Bus market deregulated since January
2013
• Market of >1 Mrd. € in Germany
• Strong growth in the next years
Market volume in Mio. €
1.200
1.000
800
600
400
200
0
2022202020182016201420122010
3© FlixBus
FlixBus – Leading provider with nation-wide network
• First company to start under liberalized
market
• Further expansion through new cities,
connections and higher frequencies
• Additionally bus lines to large cities in
neighboring countries
• Expansion to over 2.000 connections per
day
Over 1.000 daily connections
4© FlixBus
Cooperation
in network
Collaboration with FlixBus is the most attractive option for
strong mittelstand companies
Sub-contractors of
corporations
Stand-alone
market entry
Lack of competitiveness
and know-how
Entrepreneurial opportunity in
strong cooperation
with ca. 50 bus partners
Exchangeability and high
cost-pressure
• Collaboration of strong mittelstand
companies
• Shared umbrella brand,
infrastructure and processes
• Sub-contractors in restricted
framework of large partner
• High dependence at low business
opportunities
• Serves very selective routes
• Restricted sale and marketing
possibilities
• High risk through limited competitive
ability
5© FlixBus
FlixBus leverages brand & processes on large bus partner
network
Network planning Marketing Sales Operations
I II III
+
Erlangen
Dresden
Mannheim
Freiburg
Karlsruhe
Leipzig
Hannover
Bremen
Würzburg
Münster
Dortmund
Essen
Düsseldorf
Kassel
Hamburg
Köln
Berlin
Frankfurt
Nürnberg
Stuttgart
München
+100 %
Ø
-100 %
Verkehrsströme je Woche1
Kalenderwoche
50454035302520151051
Bus partner
Investment
6© FlixBus
Bus partners take large part of utilization risk
Revenue sharing Use of infrastructure
Buses and fleet
• Bus partners have modern
fleet of coaches
• Use as add-on capacity on
peak-demand times
• Standardized modification for long-
distance service
 Branding
 WiFi-Box
 Integration ticketing hardware
 Snacks & Drinks
Operations
• Work shop for service
• Drivers and parking
Revenue share in % Partner share
FlixBus share
Source: FlixBus Analysis
Payment terms
Revenue sharing
• Split of ticket sales depending on
utilization levels
Minimum guarantee
• Hedging of bus partners through
minimum guarantee for part of the
cost
Utilization
• Bus partners also
source of funding
through invest in
operational service
• Pre-financing only
possible with large bus companies
• At smaller bus firms often
prepayment necessary
Take-over of utilization risk
through bus partners
Funding support
through bus investments
Lowering of investment risk through
use of established infrastructure
7© FlixBus
Agenda
Market for long-distance bus service & FlixBus-cooperation model
Marketing & Sales
Growth potential and expansion
8© FlixBus
Broad marketing on targeted channels
Marketing and sales channels Many innovative marketing campaigns
xx
• xx
110.000 Coffee-AdsPromo-Tour in 20 cities
Guerilla-Marketing on Oktoberfest
30.000 bike safers
Give-Aways
Promo at Stachus
9© FlixBus
FlixBus tickets at LIDL
Big LIDL marketing and distribution promotion
Details of the promotion
Collective distribution promotion
• LIDL-bus tickets on lidl.de and from May on also in
branches
• special, temporally limited price promotion
• Widespread marketing measures through flyers
and branches
 Front page on lidl.de, newsletter to 1 million
recipients
 Travel flyer and leaflets for households with a
run of ca. 30-35 million
Conditions:
• Every journey for 9,99€ per ticket
• Turnover:
• 1st promotion Nov. 2013: 180.000 tickets
• 2nd promotion Mai/June 2014: 420.000
tickets
10© FlixBus
FlixBus only company with own app
>120.000
>80.000
Downloads
FlixBus-App Features
• Simple mobile booking
• Mobile ticket with barcode
• Latest delay information
• Bus stop finder
• Special offers
Top-Ranking
in App-Store
11© FlixBus
Very high customer satisfaction for FlixBus customers
Recommendation rates
on world class level 97% satisfied customers
78%
71% 69% 69%
63%
60%
41%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Net Promoter Score in %1
Customer voices
• „Great ratio of price and performance“
• „very polite driver. Always a pleasure.“
• „…my first trips with FlixBus i could really enjoy. Punctuality,
friendliness, cleanliness and everything works. I am going to
recommend you and will continue to travel with you.“
1. Differenz zwischen Promotoren (Wertung von 9 oder 10) und Detraktoren (Wertung von 0-6) auf Skala von 0-10 für Weiterempfehlungswahrscheinlichkeit
Source: Kundenzufriedenheitsumfrage Dez. 2013; Facebook, Foreneinträge
GUT (1,8)
FlixBus
Im Test:
9 große Fernbusanbeiter
6x gut
3x befriedigend
Ausgabe 07/2014
12© FlixBus
Agenda
Market for long-distance bus service & FlixBus-cooperation model
Marketing & Sales
Growth potential and expansion
13© FlixBus
Facts and figures
40-50 Mio.€ investment in busses
from bus partners
Over 500.000 customers
Doubling of offer
and revenue
every 6 months
Over 2 Mio.
Tickets sold
Over 1.000
connections
14© FlixBus
Growth path of FlixBus already clear
Current order intake level already on 30-40 Mio. €, growth against 2013 sales
of 300-400% already locked in
Continuous network growth in 2014, additional yearly revenue potential per
week of 0,5 – 1 Mio. € (3-4 busses)
Utilization also in growth phase on high level and even growing through
strong brand awareness and market growth
Strong traffic on flixbus.de leads to direct conversion for new lines and offers
to win additional customers
Online market leadership supports further growth with network expansion
and market development
1
2
3
4
5
15© FlixBus
Development of order Intakes on run-rate of 30M€
Order intake Notes
• Current run-rate of ca. 30M€
• Doubling of order intake
since beginning of 2014
• Pipeline for additional sales
growth 50% already locked
in, Golive of new lines in
next 2-3 months
Order intake in €
0
50.000
100.000
150.000
200.000
250.000
300.000
350.000
400.000
450.000
500.000
550.000
600.000
650.000
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25
Kalenderwoche
Source: FlixBus Analysis
Revenue of ~35-40 Mio. €
in 2014 locked in
1
16© FlixBus
Strong growth on ticket sales and network offer
Driven kilometers and ticket sales Bemerkungen
• Constant growth of offering
• Ca. 500.000 individual
FlixBus-customers
• 35-40% rebuyers
• Over 2.000.000 tickets sold
• Currently ca. 60-70k tickets
/week (6.000-8.000
tickets/day)
• Average order value of 20-
25€
5.000
15.000
25.000
35.000
45.000
55.000
65.000
75.000
0
100.000
200.000
300.000
400.000
500.000
600.000
20 22 24 26 28 30 32 34 36 38 40 42 44 46 48 50 52 2 4 6 8 10 12 14 16 18 20 22 24
Tickets Gef. Km
Kalenderwoche
Source: FlixBus Analysis
Christmas
Change to
winter schedule
Large and loyal
customer base
2
Driven km # Tickets
17© FlixBus
Passenger utilization on very high level
Utilization analysis Notes
• Very high acceptance of new
bus services
• All routes with strong growth
in start phase
• Fridays and Sundays
regularly booked out
• Currently highest utilization
since start
• Continuous schedule
optimization on weaker
routes
CW
Anmerkung: pkm = Personenkilometer
Source: FlixBus Analysis
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
20 22 24 26 28 30 32 34 36 38 40 42 44 46 48 50 52 2 4 6 8 10 12 14 16 18 20 22 24
Utilization
Bank holiday 3. October
Holidays in Mai
Christmas Holidays
Stabile utilization
of ~60-70%
3
18© FlixBus
Strong traffic on flixbus.de
Online traffic and Conversion-rate Notes
• Flixbus.de has strongest
reach on overall market
• Strong growth through broad
and effective marketing
• Stable and very high level of
Conversion-rates also with
growing traffic
Conversion-rate in % Visits/week
100.000
200.000
300.000
400.000
500.000
600.000
700.000
800.000
900.000
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
20 22 24 26 28 30 32 34 36 38 40 42 44 46 48 50 52 2 4 6 8 10 12 14 16 18 20 22 24
Traffic Conversion
CW
Source: Google Analytics, FlixBus Analysis
Flixbus.de stongest platform
on traffic and conversion
4
LIDL-Aktion
19© FlixBus
FlixBus is online market leader
Quelle: Facebook 29.5.2014, Google-Trends
20.700
25.800
29.500
31.700
195.000
200.000
FlixBus Meinfernbus BerlinLinenbusADAC Postbus City2city
2
4
11
34
40
Google-Index over last 90 days1
5
FlixBus has highest search volumeMost popular bus provider on
20© FlixBus
Europe offers large potential for further expansion
Source: FlixBus analysis
Oslo Helsinki
Stockholm
Warsaw
Berlin
Dublin
London
Copenhagen
Bucharest
Paris
BudapestVienna
Prague
Minsk
Kiev
Sofia
Lisbon
Madrid
Rome
Germany
Market maturity: early phase
Go-to-Market: home base and in build-up
Austria / Switzerland
Market maturity: underdeveloped bus network
Go-to-Market: through German base and local partners in
next 5-6 months
France
Market maturity: similar to Germany before deregulation,
underdeveloped bus network
Go-to-Market: with local team and operations
Italy
Market maturity: mature network, underdeveloped
Marketing/Sales structures
Go-to-Market: : with local team and franchise system
Spain
Market maturity: mature network, monopoly player, less
aggressive in pricing & marketing
Go-to-Market: : with local team and franchise system
~1 Mrd.€
80-100M€
300-400M€
400-600M€
400-500M€
Xx M€ Market volume
Focus countries
21© FlixBus
Growth through aggressive expansion of the network
Capital
demand in € 0,4M 0,9M
Seed Start Expansion
funded
 
Creation of German market leader with only 5 Mio. €
3,8M
Growth

8,4
41,1
90,9
129,5
140,8
Revenue/Cost (in M€)
160
140
120
100
80
60
40
20
0
2017
120,4
2016
112,7
20152014
42,8
2013
11,4
2012
Bus cost
Marketing
Sales
Personnel
Other
Revenue
84,3
Break-Even
end of 2014
Internationalization
in preparation
Int. revenues

Flixbus company presentation

  • 1.
  • 2.
    1© FlixBus Agenda Market forlong-distance bus service & FlixBus-cooperation model Marketing & Sales Growth potential and expansion
  • 3.
    2© FlixBus Deregulation ofthe inter-city bus market bears huge potential The FlixBus-Product Market potential after deregulation of the German long-distance market • Intercity-Bus market deregulated since January 2013 • Market of >1 Mrd. € in Germany • Strong growth in the next years Market volume in Mio. € 1.200 1.000 800 600 400 200 0 2022202020182016201420122010
  • 4.
    3© FlixBus FlixBus –Leading provider with nation-wide network • First company to start under liberalized market • Further expansion through new cities, connections and higher frequencies • Additionally bus lines to large cities in neighboring countries • Expansion to over 2.000 connections per day Over 1.000 daily connections
  • 5.
    4© FlixBus Cooperation in network Collaborationwith FlixBus is the most attractive option for strong mittelstand companies Sub-contractors of corporations Stand-alone market entry Lack of competitiveness and know-how Entrepreneurial opportunity in strong cooperation with ca. 50 bus partners Exchangeability and high cost-pressure • Collaboration of strong mittelstand companies • Shared umbrella brand, infrastructure and processes • Sub-contractors in restricted framework of large partner • High dependence at low business opportunities • Serves very selective routes • Restricted sale and marketing possibilities • High risk through limited competitive ability
  • 6.
    5© FlixBus FlixBus leveragesbrand & processes on large bus partner network Network planning Marketing Sales Operations I II III + Erlangen Dresden Mannheim Freiburg Karlsruhe Leipzig Hannover Bremen Würzburg Münster Dortmund Essen Düsseldorf Kassel Hamburg Köln Berlin Frankfurt Nürnberg Stuttgart München +100 % Ø -100 % Verkehrsströme je Woche1 Kalenderwoche 50454035302520151051 Bus partner Investment
  • 7.
    6© FlixBus Bus partnerstake large part of utilization risk Revenue sharing Use of infrastructure Buses and fleet • Bus partners have modern fleet of coaches • Use as add-on capacity on peak-demand times • Standardized modification for long- distance service  Branding  WiFi-Box  Integration ticketing hardware  Snacks & Drinks Operations • Work shop for service • Drivers and parking Revenue share in % Partner share FlixBus share Source: FlixBus Analysis Payment terms Revenue sharing • Split of ticket sales depending on utilization levels Minimum guarantee • Hedging of bus partners through minimum guarantee for part of the cost Utilization • Bus partners also source of funding through invest in operational service • Pre-financing only possible with large bus companies • At smaller bus firms often prepayment necessary Take-over of utilization risk through bus partners Funding support through bus investments Lowering of investment risk through use of established infrastructure
  • 8.
    7© FlixBus Agenda Market forlong-distance bus service & FlixBus-cooperation model Marketing & Sales Growth potential and expansion
  • 9.
    8© FlixBus Broad marketingon targeted channels Marketing and sales channels Many innovative marketing campaigns xx • xx 110.000 Coffee-AdsPromo-Tour in 20 cities Guerilla-Marketing on Oktoberfest 30.000 bike safers Give-Aways Promo at Stachus
  • 10.
    9© FlixBus FlixBus ticketsat LIDL Big LIDL marketing and distribution promotion Details of the promotion Collective distribution promotion • LIDL-bus tickets on lidl.de and from May on also in branches • special, temporally limited price promotion • Widespread marketing measures through flyers and branches  Front page on lidl.de, newsletter to 1 million recipients  Travel flyer and leaflets for households with a run of ca. 30-35 million Conditions: • Every journey for 9,99€ per ticket • Turnover: • 1st promotion Nov. 2013: 180.000 tickets • 2nd promotion Mai/June 2014: 420.000 tickets
  • 11.
    10© FlixBus FlixBus onlycompany with own app >120.000 >80.000 Downloads FlixBus-App Features • Simple mobile booking • Mobile ticket with barcode • Latest delay information • Bus stop finder • Special offers Top-Ranking in App-Store
  • 12.
    11© FlixBus Very highcustomer satisfaction for FlixBus customers Recommendation rates on world class level 97% satisfied customers 78% 71% 69% 69% 63% 60% 41% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Net Promoter Score in %1 Customer voices • „Great ratio of price and performance“ • „very polite driver. Always a pleasure.“ • „…my first trips with FlixBus i could really enjoy. Punctuality, friendliness, cleanliness and everything works. I am going to recommend you and will continue to travel with you.“ 1. Differenz zwischen Promotoren (Wertung von 9 oder 10) und Detraktoren (Wertung von 0-6) auf Skala von 0-10 für Weiterempfehlungswahrscheinlichkeit Source: Kundenzufriedenheitsumfrage Dez. 2013; Facebook, Foreneinträge GUT (1,8) FlixBus Im Test: 9 große Fernbusanbeiter 6x gut 3x befriedigend Ausgabe 07/2014
  • 13.
    12© FlixBus Agenda Market forlong-distance bus service & FlixBus-cooperation model Marketing & Sales Growth potential and expansion
  • 14.
    13© FlixBus Facts andfigures 40-50 Mio.€ investment in busses from bus partners Over 500.000 customers Doubling of offer and revenue every 6 months Over 2 Mio. Tickets sold Over 1.000 connections
  • 15.
    14© FlixBus Growth pathof FlixBus already clear Current order intake level already on 30-40 Mio. €, growth against 2013 sales of 300-400% already locked in Continuous network growth in 2014, additional yearly revenue potential per week of 0,5 – 1 Mio. € (3-4 busses) Utilization also in growth phase on high level and even growing through strong brand awareness and market growth Strong traffic on flixbus.de leads to direct conversion for new lines and offers to win additional customers Online market leadership supports further growth with network expansion and market development 1 2 3 4 5
  • 16.
    15© FlixBus Development oforder Intakes on run-rate of 30M€ Order intake Notes • Current run-rate of ca. 30M€ • Doubling of order intake since beginning of 2014 • Pipeline for additional sales growth 50% already locked in, Golive of new lines in next 2-3 months Order intake in € 0 50.000 100.000 150.000 200.000 250.000 300.000 350.000 400.000 450.000 500.000 550.000 600.000 650.000 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Kalenderwoche Source: FlixBus Analysis Revenue of ~35-40 Mio. € in 2014 locked in 1
  • 17.
    16© FlixBus Strong growthon ticket sales and network offer Driven kilometers and ticket sales Bemerkungen • Constant growth of offering • Ca. 500.000 individual FlixBus-customers • 35-40% rebuyers • Over 2.000.000 tickets sold • Currently ca. 60-70k tickets /week (6.000-8.000 tickets/day) • Average order value of 20- 25€ 5.000 15.000 25.000 35.000 45.000 55.000 65.000 75.000 0 100.000 200.000 300.000 400.000 500.000 600.000 20 22 24 26 28 30 32 34 36 38 40 42 44 46 48 50 52 2 4 6 8 10 12 14 16 18 20 22 24 Tickets Gef. Km Kalenderwoche Source: FlixBus Analysis Christmas Change to winter schedule Large and loyal customer base 2 Driven km # Tickets
  • 18.
    17© FlixBus Passenger utilizationon very high level Utilization analysis Notes • Very high acceptance of new bus services • All routes with strong growth in start phase • Fridays and Sundays regularly booked out • Currently highest utilization since start • Continuous schedule optimization on weaker routes CW Anmerkung: pkm = Personenkilometer Source: FlixBus Analysis 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 20 22 24 26 28 30 32 34 36 38 40 42 44 46 48 50 52 2 4 6 8 10 12 14 16 18 20 22 24 Utilization Bank holiday 3. October Holidays in Mai Christmas Holidays Stabile utilization of ~60-70% 3
  • 19.
    18© FlixBus Strong trafficon flixbus.de Online traffic and Conversion-rate Notes • Flixbus.de has strongest reach on overall market • Strong growth through broad and effective marketing • Stable and very high level of Conversion-rates also with growing traffic Conversion-rate in % Visits/week 100.000 200.000 300.000 400.000 500.000 600.000 700.000 800.000 900.000 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 20 22 24 26 28 30 32 34 36 38 40 42 44 46 48 50 52 2 4 6 8 10 12 14 16 18 20 22 24 Traffic Conversion CW Source: Google Analytics, FlixBus Analysis Flixbus.de stongest platform on traffic and conversion 4 LIDL-Aktion
  • 20.
    19© FlixBus FlixBus isonline market leader Quelle: Facebook 29.5.2014, Google-Trends 20.700 25.800 29.500 31.700 195.000 200.000 FlixBus Meinfernbus BerlinLinenbusADAC Postbus City2city 2 4 11 34 40 Google-Index over last 90 days1 5 FlixBus has highest search volumeMost popular bus provider on
  • 21.
    20© FlixBus Europe offerslarge potential for further expansion Source: FlixBus analysis Oslo Helsinki Stockholm Warsaw Berlin Dublin London Copenhagen Bucharest Paris BudapestVienna Prague Minsk Kiev Sofia Lisbon Madrid Rome Germany Market maturity: early phase Go-to-Market: home base and in build-up Austria / Switzerland Market maturity: underdeveloped bus network Go-to-Market: through German base and local partners in next 5-6 months France Market maturity: similar to Germany before deregulation, underdeveloped bus network Go-to-Market: with local team and operations Italy Market maturity: mature network, underdeveloped Marketing/Sales structures Go-to-Market: : with local team and franchise system Spain Market maturity: mature network, monopoly player, less aggressive in pricing & marketing Go-to-Market: : with local team and franchise system ~1 Mrd.€ 80-100M€ 300-400M€ 400-600M€ 400-500M€ Xx M€ Market volume Focus countries
  • 22.
    21© FlixBus Growth throughaggressive expansion of the network Capital demand in € 0,4M 0,9M Seed Start Expansion funded   Creation of German market leader with only 5 Mio. € 3,8M Growth  8,4 41,1 90,9 129,5 140,8 Revenue/Cost (in M€) 160 140 120 100 80 60 40 20 0 2017 120,4 2016 112,7 20152014 42,8 2013 11,4 2012 Bus cost Marketing Sales Personnel Other Revenue 84,3 Break-Even end of 2014 Internationalization in preparation Int. revenues