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iPhone Not
Showing up
in Windows
E x p l o r e r
P a r t 1
Why iPhone is Not Showing up
in Windows Explorer?
 The USB cable you are using is damaged.
 Your Windows update files are lost.
 You still have no full access to iTunes
Folder.
 Apple Mobile Device USB Driver on your
computer is outdated.
 The active driver in device manager
is outdated.
Why iPhone is Not Showing up in Windows Explorer?
P a r t 2
How to Get iphone Showing up
in Windows Explorer?
Way 1: Change USB cable or USB port
Use a new Apple Official Cable
USB cable to see if the problem
can be solved with the new one.
If it still doesn't work, please try to
insert USB cable into another
USB port. In addition, please
confirm both ends of the USB
cable are completely inserted,
which makes sure your phone and
computer are well connected.
Way 2: Install Windows Updates
You can check whether your
windows update files are missing,
and if yes, this may be the cause
to your iphone icon not showing
on PC. Download them from:
https://support.microsoft.com/en-
us/kb/3010081
https://support.microsoft.com/en-
us/kb/3099229
Way 3: Get full Access to iTunes Folder
Step 1.This Computer > Music folder > right-click on iTunes > Choose "Properties".
Way 3: Get full Access to iTunes Folder
Step 2. Find "Attributes" and choose "Read-only" and click "OK".
Way 3: Get full Access to iTunes Folder
Step 3. Next, click on "Security" in Properties and click on "Edit".
Way 3: Get full Access to iTunes Folder
Step 4: "Security" in Properties > Allow "Full Control" > click on "Apply".
Way 4: Update Apple Mobile Device USB Driver
Step 1. Connect iPhone to PC first. Then press Windows key + X .
Choose "Device Manager".
Way 4: Update Apple Mobile Device USB Driver
Step 2. Expand "Universal Serial Bus devices" and right-click on the
"Apple Mobile Device USB Driver". Then choose "Update driver".
Way 5: Choose another active driver in device manager
Step 1. Press Windows key + X and enter "Device Manager".
Next, expand"Universal Serial Bus controllers" and double-click
on "Apple Mobile Device USB Driver".
Way 5: Choose another active driver in device manager
Step 2. Then under the Driver section, you can choose "Update Driver".
Way 5: Choose another active driver in device manager
Step 3: Click Browse my computer for driver software >
Let me pick from a list of device drivers on my computer.
Way 5: Choose another active driver in device manager
Step 4: Select "MTP USB Device" and click on "Next".
iPhone Not Showing
on Windows?
Here is a video
to make it more
clearly.
T H A N K
Y O U

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Fix iPhone Not Showing up in File Explorer

  • 1. iPhone Not Showing up in Windows E x p l o r e r
  • 2. P a r t 1 Why iPhone is Not Showing up in Windows Explorer?
  • 3.  The USB cable you are using is damaged.  Your Windows update files are lost.  You still have no full access to iTunes Folder.  Apple Mobile Device USB Driver on your computer is outdated.  The active driver in device manager is outdated. Why iPhone is Not Showing up in Windows Explorer?
  • 4. P a r t 2 How to Get iphone Showing up in Windows Explorer?
  • 5. Way 1: Change USB cable or USB port Use a new Apple Official Cable USB cable to see if the problem can be solved with the new one. If it still doesn't work, please try to insert USB cable into another USB port. In addition, please confirm both ends of the USB cable are completely inserted, which makes sure your phone and computer are well connected.
  • 6. Way 2: Install Windows Updates You can check whether your windows update files are missing, and if yes, this may be the cause to your iphone icon not showing on PC. Download them from: https://support.microsoft.com/en- us/kb/3010081 https://support.microsoft.com/en- us/kb/3099229
  • 7. Way 3: Get full Access to iTunes Folder Step 1.This Computer > Music folder > right-click on iTunes > Choose "Properties".
  • 8. Way 3: Get full Access to iTunes Folder Step 2. Find "Attributes" and choose "Read-only" and click "OK".
  • 9. Way 3: Get full Access to iTunes Folder Step 3. Next, click on "Security" in Properties and click on "Edit".
  • 10. Way 3: Get full Access to iTunes Folder Step 4: "Security" in Properties > Allow "Full Control" > click on "Apply".
  • 11. Way 4: Update Apple Mobile Device USB Driver Step 1. Connect iPhone to PC first. Then press Windows key + X . Choose "Device Manager".
  • 12. Way 4: Update Apple Mobile Device USB Driver Step 2. Expand "Universal Serial Bus devices" and right-click on the "Apple Mobile Device USB Driver". Then choose "Update driver".
  • 13. Way 5: Choose another active driver in device manager Step 1. Press Windows key + X and enter "Device Manager". Next, expand"Universal Serial Bus controllers" and double-click on "Apple Mobile Device USB Driver".
  • 14. Way 5: Choose another active driver in device manager Step 2. Then under the Driver section, you can choose "Update Driver".
  • 15. Way 5: Choose another active driver in device manager Step 3: Click Browse my computer for driver software > Let me pick from a list of device drivers on my computer.
  • 16. Way 5: Choose another active driver in device manager Step 4: Select "MTP USB Device" and click on "Next".
  • 17. iPhone Not Showing on Windows? Here is a video to make it more clearly.
  • 18. T H A N K Y O U