If you are meeting the problem that your iPhone is not showing in Windows File Explorer. Here this presentation will show you some common ways to get your iPhone files showing again, which may help you.
2. P a r t 1
Why iPhone is Not Showing up
in Windows Explorer?
3. The USB cable you are using is damaged.
Your Windows update files are lost.
You still have no full access to iTunes
Folder.
Apple Mobile Device USB Driver on your
computer is outdated.
The active driver in device manager
is outdated.
Why iPhone is Not Showing up in Windows Explorer?
4. P a r t 2
How to Get iphone Showing up
in Windows Explorer?
5. Way 1: Change USB cable or USB port
Use a new Apple Official Cable
USB cable to see if the problem
can be solved with the new one.
If it still doesn't work, please try to
insert USB cable into another
USB port. In addition, please
confirm both ends of the USB
cable are completely inserted,
which makes sure your phone and
computer are well connected.
6. Way 2: Install Windows Updates
You can check whether your
windows update files are missing,
and if yes, this may be the cause
to your iphone icon not showing
on PC. Download them from:
https://support.microsoft.com/en-
us/kb/3010081
https://support.microsoft.com/en-
us/kb/3099229
7. Way 3: Get full Access to iTunes Folder
Step 1.This Computer > Music folder > right-click on iTunes > Choose "Properties".
8. Way 3: Get full Access to iTunes Folder
Step 2. Find "Attributes" and choose "Read-only" and click "OK".
9. Way 3: Get full Access to iTunes Folder
Step 3. Next, click on "Security" in Properties and click on "Edit".
10. Way 3: Get full Access to iTunes Folder
Step 4: "Security" in Properties > Allow "Full Control" > click on "Apply".
11. Way 4: Update Apple Mobile Device USB Driver
Step 1. Connect iPhone to PC first. Then press Windows key + X .
Choose "Device Manager".
12. Way 4: Update Apple Mobile Device USB Driver
Step 2. Expand "Universal Serial Bus devices" and right-click on the
"Apple Mobile Device USB Driver". Then choose "Update driver".
13. Way 5: Choose another active driver in device manager
Step 1. Press Windows key + X and enter "Device Manager".
Next, expand"Universal Serial Bus controllers" and double-click
on "Apple Mobile Device USB Driver".
14. Way 5: Choose another active driver in device manager
Step 2. Then under the Driver section, you can choose "Update Driver".
15. Way 5: Choose another active driver in device manager
Step 3: Click Browse my computer for driver software >
Let me pick from a list of device drivers on my computer.
16. Way 5: Choose another active driver in device manager
Step 4: Select "MTP USB Device" and click on "Next".