The document discusses factors that would increase implementation of telematics systems in fleet management. It finds that asset management systems linked to fleet management and driver detection/monitoring systems are extremely important. Remote vehicle diagnostics and incident detection systems are also very important. Automatic vehicle identification systems and in-vehicle terminal assistance are moderately important, while fleet operation management systems are slightly important. The document also compares vehicle-centric services provided by OEMs to non-vehicle centric services that are better provided by aftermarket suppliers.

1. 5 Minute Fleet Findings

3. What factors would increase your implementation of telematics
systems/devices/services?
ms Other
Other
g ement
manag termin identif detecti vehicl nitorin manag
syste assista syste syste diagno syste syste
on/mo fleet
Asset management systems linked to fleet management systems
ms
Driver detection/monitoring systems
Extremely important
stics
Remote vehicle diagnostics
e
e
Very important
Moderately important
ms
on
Incident detection systems
nt
Slightly important
ms
ier
Automatic vehicle identifier systems Not at all important
e
nce
In-vehicle terminal assistance
ement al
ion e
ms
Fleet operation management systems
0 10 20 30 40 50 60 70

4. FedEx Expects an increase of 30,000
units in service by May 2012

5. Vehicle centric services Non-vehicle centric services
The
difference OEM capability in differentiation in the Differentiation is difficult, strong aftermarket
between external suppliers exists (ex navigation, order
vehicle centric offering (example: safety, vehicle management, entertainment
and management)
non-vehicle OEM core competence of key technology Limited competencies within the OEM
centric
services OEM or associated dealers is the main users Customer process related demands that
provide for some services – internal uptime services. drive different business demands for different
opportunities The area are less sensitive to different segments. Impact on the customer offering
customer and
for OEMs and segments our internal organization
aftermarket
suppliers High volumes (standard fitment) Low/medium volumes (dependant on service
area), can change when service requirements
(Adamsson, are legally demanded
2011)
Vehicle/product time cycles (low) “Internet” time cycles (high)

6. The value chain for implementing F&AM technology involves several
aspects and insurance companies play a supporting role (Karnazes,
2011).
Non-vehicle centric services