SlideShare a Scribd company logo
Q12017
TOP SOCIAL MEDIA EMAIL SUBJECTS
TOP "IN THE WILD" ATTACKS
• Direct Deposit of Payment on Your Checking Account
• Irregular Activity on Your SunTrust Online Account
• Closing Extension/Final Closing Statement
• Bank transfer of 75,000 USD
• Drake: Account Validation
• Threats of Legal Action About Invoice 72393
• RFQ Quote the Models
• PayPal: Your account has been limited
• Your Order #335816 placed on Friday is paid
SECURITY AWARENESS TRAINING | WWW.KNOWBE4.COM
TOP 5GENERAL EMAIL SUBJECTS
UPS Label Delivery
Email Account Updates
Your Inbox Is Full
A Delivery Attempt Was Made
Unusual Sign-in Activity
14%
13%
13%
11%
11%
KEY TAKEAWAY
These attacks are effective in that they are using the personal finances of the
target as the lure. Also, a single-stage phish is easier to accomplish than multi-stage
because it exploits an immediate psychological ‘knee jerk’ impulse.
KEY TAKEAWAY
Email is an effective infection vector because it gives attackers the control to craft
and distribute enticing material to both random (general phish) and targeted
(spear-phish) means, leveraging multiple psychological triggers and engaging in
what amounts to a continuous maturity cycle.
KEY TAKEAWAY
Certain messages sail through security defenses because they play into the
human psyche of wanting to receive something you didn’t know about or needing
to intervene before something is taken away. And people love free pizza!
LinkedIn
35%
23%
18%
11%
5%
4%
3%
2%
“Add Me“
“Join Network“
“New Message
“Reset Password“
Login Alert
Free Pizza
Tagged Photo
File Shared
Unread Message
Klout Score
Confirm Account
Phishing
Top-Clicked
TESTS

More Related Content

Similar to First Quarter 2017 Top-Clicked Phishing Tests [INFOGRAPHIC]

Info Session on Cybersecurity & Cybersecurity Study Jams
Info Session on Cybersecurity & Cybersecurity Study JamsInfo Session on Cybersecurity & Cybersecurity Study Jams
Info Session on Cybersecurity & Cybersecurity Study Jams
GDSCCVR
 
Check, Please! Alzheimer’s Association’s Early Success with Mobile Check Depo...
Check, Please! Alzheimer’s Association’s Early Success with Mobile Check Depo...Check, Please! Alzheimer’s Association’s Early Success with Mobile Check Depo...
Check, Please! Alzheimer’s Association’s Early Success with Mobile Check Depo...
Charity Dynamics
 
Phishing attack, with SSL Encryption and HTTPS Working
Phishing attack, with SSL Encryption and HTTPS WorkingPhishing attack, with SSL Encryption and HTTPS Working
Phishing attack, with SSL Encryption and HTTPS Working
Sachin Saini
 
Anti phishing
Anti phishingAnti phishing
Anti phishing
Shethwala Ridhvesh
 
2017-01-23-Regulatory Compliance Watch - 6 Cybersecurity for Financial Servic...
2017-01-23-Regulatory Compliance Watch - 6 Cybersecurity for Financial Servic...2017-01-23-Regulatory Compliance Watch - 6 Cybersecurity for Financial Servic...
2017-01-23-Regulatory Compliance Watch - 6 Cybersecurity for Financial Servic...Raj Goel
 
CCIAOR Cyber Security Forum
CCIAOR Cyber Security ForumCCIAOR Cyber Security Forum
CCIAOR Cyber Security Forum
CCIAOR
 
CyberFirst-Navigators-Lesson-1-presentation.pptx
CyberFirst-Navigators-Lesson-1-presentation.pptxCyberFirst-Navigators-Lesson-1-presentation.pptx
CyberFirst-Navigators-Lesson-1-presentation.pptx
neyoge6666
 
Unveiling the dark web. The importance of your cybersecurity posture
Unveiling the dark web. The importance of your cybersecurity postureUnveiling the dark web. The importance of your cybersecurity posture
Unveiling the dark web. The importance of your cybersecurity posture
Lourdes Paloma Gimenez
 
Webinar - Cyber Hygiene: Stay Clean at Work and at Home
Webinar - Cyber Hygiene: Stay Clean at Work and at HomeWebinar - Cyber Hygiene: Stay Clean at Work and at Home
Webinar - Cyber Hygiene: Stay Clean at Work and at Home
WPICPE
 
Jax london2016 cybercrime-and-the-developer
Jax london2016 cybercrime-and-the-developerJax london2016 cybercrime-and-the-developer
Jax london2016 cybercrime-and-the-developer
Steve Poole
 
Kaseya Kaspersky Breaches
Kaseya Kaspersky BreachesKaseya Kaspersky Breaches
Kaseya Kaspersky Breaches
Kaseya
 
Unit iii: Common Hacking Techniques
Unit iii: Common Hacking TechniquesUnit iii: Common Hacking Techniques
Unit iii: Common Hacking Techniques
Arnav Chowdhury
 
Simple Training for Information Security and Payment Fraud
Simple Training for Information Security and Payment FraudSimple Training for Information Security and Payment Fraud
Simple Training for Information Security and Payment Fraud
Evan Francen
 
Id theft avoiding and detecting
Id theft avoiding and detectingId theft avoiding and detecting
Id theft avoiding and detecting
scstatelibrary
 
Cybercrime: A Primer
Cybercrime:  A PrimerCybercrime:  A Primer
Cybercrime: A Primer
fwscholl
 
Securing the Virtual Branch
Securing the Virtual BranchSecuring the Virtual Branch
Securing the Virtual Branch
Jay McLaughlin
 
McKonly & Asbury Webinar - Fraud Not If, But When
McKonly & Asbury Webinar - Fraud Not If, But WhenMcKonly & Asbury Webinar - Fraud Not If, But When
McKonly & Asbury Webinar - Fraud Not If, But When
McKonly & Asbury, LLP
 
How to Recognize a Fake Email.pptx
How to Recognize a Fake Email.pptxHow to Recognize a Fake Email.pptx
How to Recognize a Fake Email.pptx
Sultan593473
 
Why Do Some People Fall for Phishing Scams and What Do I Do About it?
Why Do Some People Fall for Phishing Scams and What Do I Do About it?Why Do Some People Fall for Phishing Scams and What Do I Do About it?
Why Do Some People Fall for Phishing Scams and What Do I Do About it?
Beth Sallay
 
Dyre Malware infographic
Dyre Malware infographicDyre Malware infographic
Dyre Malware infographic
IBM Security
 

Similar to First Quarter 2017 Top-Clicked Phishing Tests [INFOGRAPHIC] (20)

Info Session on Cybersecurity & Cybersecurity Study Jams
Info Session on Cybersecurity & Cybersecurity Study JamsInfo Session on Cybersecurity & Cybersecurity Study Jams
Info Session on Cybersecurity & Cybersecurity Study Jams
 
Check, Please! Alzheimer’s Association’s Early Success with Mobile Check Depo...
Check, Please! Alzheimer’s Association’s Early Success with Mobile Check Depo...Check, Please! Alzheimer’s Association’s Early Success with Mobile Check Depo...
Check, Please! Alzheimer’s Association’s Early Success with Mobile Check Depo...
 
Phishing attack, with SSL Encryption and HTTPS Working
Phishing attack, with SSL Encryption and HTTPS WorkingPhishing attack, with SSL Encryption and HTTPS Working
Phishing attack, with SSL Encryption and HTTPS Working
 
Anti phishing
Anti phishingAnti phishing
Anti phishing
 
2017-01-23-Regulatory Compliance Watch - 6 Cybersecurity for Financial Servic...
2017-01-23-Regulatory Compliance Watch - 6 Cybersecurity for Financial Servic...2017-01-23-Regulatory Compliance Watch - 6 Cybersecurity for Financial Servic...
2017-01-23-Regulatory Compliance Watch - 6 Cybersecurity for Financial Servic...
 
CCIAOR Cyber Security Forum
CCIAOR Cyber Security ForumCCIAOR Cyber Security Forum
CCIAOR Cyber Security Forum
 
CyberFirst-Navigators-Lesson-1-presentation.pptx
CyberFirst-Navigators-Lesson-1-presentation.pptxCyberFirst-Navigators-Lesson-1-presentation.pptx
CyberFirst-Navigators-Lesson-1-presentation.pptx
 
Unveiling the dark web. The importance of your cybersecurity posture
Unveiling the dark web. The importance of your cybersecurity postureUnveiling the dark web. The importance of your cybersecurity posture
Unveiling the dark web. The importance of your cybersecurity posture
 
Webinar - Cyber Hygiene: Stay Clean at Work and at Home
Webinar - Cyber Hygiene: Stay Clean at Work and at HomeWebinar - Cyber Hygiene: Stay Clean at Work and at Home
Webinar - Cyber Hygiene: Stay Clean at Work and at Home
 
Jax london2016 cybercrime-and-the-developer
Jax london2016 cybercrime-and-the-developerJax london2016 cybercrime-and-the-developer
Jax london2016 cybercrime-and-the-developer
 
Kaseya Kaspersky Breaches
Kaseya Kaspersky BreachesKaseya Kaspersky Breaches
Kaseya Kaspersky Breaches
 
Unit iii: Common Hacking Techniques
Unit iii: Common Hacking TechniquesUnit iii: Common Hacking Techniques
Unit iii: Common Hacking Techniques
 
Simple Training for Information Security and Payment Fraud
Simple Training for Information Security and Payment FraudSimple Training for Information Security and Payment Fraud
Simple Training for Information Security and Payment Fraud
 
Id theft avoiding and detecting
Id theft avoiding and detectingId theft avoiding and detecting
Id theft avoiding and detecting
 
Cybercrime: A Primer
Cybercrime:  A PrimerCybercrime:  A Primer
Cybercrime: A Primer
 
Securing the Virtual Branch
Securing the Virtual BranchSecuring the Virtual Branch
Securing the Virtual Branch
 
McKonly & Asbury Webinar - Fraud Not If, But When
McKonly & Asbury Webinar - Fraud Not If, But WhenMcKonly & Asbury Webinar - Fraud Not If, But When
McKonly & Asbury Webinar - Fraud Not If, But When
 
How to Recognize a Fake Email.pptx
How to Recognize a Fake Email.pptxHow to Recognize a Fake Email.pptx
How to Recognize a Fake Email.pptx
 
Why Do Some People Fall for Phishing Scams and What Do I Do About it?
Why Do Some People Fall for Phishing Scams and What Do I Do About it?Why Do Some People Fall for Phishing Scams and What Do I Do About it?
Why Do Some People Fall for Phishing Scams and What Do I Do About it?
 
Dyre Malware infographic
Dyre Malware infographicDyre Malware infographic
Dyre Malware infographic
 

Recently uploaded

Adjusting primitives for graph : SHORT REPORT / NOTES
Adjusting primitives for graph : SHORT REPORT / NOTESAdjusting primitives for graph : SHORT REPORT / NOTES
Adjusting primitives for graph : SHORT REPORT / NOTES
Subhajit Sahu
 
做(mqu毕业证书)麦考瑞大学毕业证硕士文凭证书学费发票原版一模一样
做(mqu毕业证书)麦考瑞大学毕业证硕士文凭证书学费发票原版一模一样做(mqu毕业证书)麦考瑞大学毕业证硕士文凭证书学费发票原版一模一样
做(mqu毕业证书)麦考瑞大学毕业证硕士文凭证书学费发票原版一模一样
axoqas
 
Quantitative Data AnalysisReliability Analysis (Cronbach Alpha) Common Method...
Quantitative Data AnalysisReliability Analysis (Cronbach Alpha) Common Method...Quantitative Data AnalysisReliability Analysis (Cronbach Alpha) Common Method...
Quantitative Data AnalysisReliability Analysis (Cronbach Alpha) Common Method...
2023240532
 
一比一原版(BCU毕业证书)伯明翰城市大学毕业证如何办理
一比一原版(BCU毕业证书)伯明翰城市大学毕业证如何办理一比一原版(BCU毕业证书)伯明翰城市大学毕业证如何办理
一比一原版(BCU毕业证书)伯明翰城市大学毕业证如何办理
dwreak4tg
 
Data_and_Analytics_Essentials_Architect_an_Analytics_Platform.pptx
Data_and_Analytics_Essentials_Architect_an_Analytics_Platform.pptxData_and_Analytics_Essentials_Architect_an_Analytics_Platform.pptx
Data_and_Analytics_Essentials_Architect_an_Analytics_Platform.pptx
AnirbanRoy608946
 
【社内勉強会資料_Octo: An Open-Source Generalist Robot Policy】
【社内勉強会資料_Octo: An Open-Source Generalist Robot Policy】【社内勉強会資料_Octo: An Open-Source Generalist Robot Policy】
【社内勉強会資料_Octo: An Open-Source Generalist Robot Policy】
NABLAS株式会社
 
一比一原版(NYU毕业证)纽约大学毕业证成绩单
一比一原版(NYU毕业证)纽约大学毕业证成绩单一比一原版(NYU毕业证)纽约大学毕业证成绩单
一比一原版(NYU毕业证)纽约大学毕业证成绩单
ewymefz
 
一比一原版(UPenn毕业证)宾夕法尼亚大学毕业证成绩单
一比一原版(UPenn毕业证)宾夕法尼亚大学毕业证成绩单一比一原版(UPenn毕业证)宾夕法尼亚大学毕业证成绩单
一比一原版(UPenn毕业证)宾夕法尼亚大学毕业证成绩单
ewymefz
 
一比一原版(UniSA毕业证书)南澳大学毕业证如何办理
一比一原版(UniSA毕业证书)南澳大学毕业证如何办理一比一原版(UniSA毕业证书)南澳大学毕业证如何办理
一比一原版(UniSA毕业证书)南澳大学毕业证如何办理
slg6lamcq
 
Best best suvichar in gujarati english meaning of this sentence as Silk road ...
Best best suvichar in gujarati english meaning of this sentence as Silk road ...Best best suvichar in gujarati english meaning of this sentence as Silk road ...
Best best suvichar in gujarati english meaning of this sentence as Silk road ...
AbhimanyuSinha9
 
一比一原版(爱大毕业证书)爱丁堡大学毕业证如何办理
一比一原版(爱大毕业证书)爱丁堡大学毕业证如何办理一比一原版(爱大毕业证书)爱丁堡大学毕业证如何办理
一比一原版(爱大毕业证书)爱丁堡大学毕业证如何办理
g4dpvqap0
 
一比一原版(Deakin毕业证书)迪肯大学毕业证如何办理
一比一原版(Deakin毕业证书)迪肯大学毕业证如何办理一比一原版(Deakin毕业证书)迪肯大学毕业证如何办理
一比一原版(Deakin毕业证书)迪肯大学毕业证如何办理
oz8q3jxlp
 
Criminal IP - Threat Hunting Webinar.pdf
Criminal IP - Threat Hunting Webinar.pdfCriminal IP - Threat Hunting Webinar.pdf
Criminal IP - Threat Hunting Webinar.pdf
Criminal IP
 
06-04-2024 - NYC Tech Week - Discussion on Vector Databases, Unstructured Dat...
06-04-2024 - NYC Tech Week - Discussion on Vector Databases, Unstructured Dat...06-04-2024 - NYC Tech Week - Discussion on Vector Databases, Unstructured Dat...
06-04-2024 - NYC Tech Week - Discussion on Vector Databases, Unstructured Dat...
Timothy Spann
 
Ch03-Managing the Object-Oriented Information Systems Project a.pdf
Ch03-Managing the Object-Oriented Information Systems Project a.pdfCh03-Managing the Object-Oriented Information Systems Project a.pdf
Ch03-Managing the Object-Oriented Information Systems Project a.pdf
haila53
 
一比一原版(UIUC毕业证)伊利诺伊大学|厄巴纳-香槟分校毕业证如何办理
一比一原版(UIUC毕业证)伊利诺伊大学|厄巴纳-香槟分校毕业证如何办理一比一原版(UIUC毕业证)伊利诺伊大学|厄巴纳-香槟分校毕业证如何办理
一比一原版(UIUC毕业证)伊利诺伊大学|厄巴纳-香槟分校毕业证如何办理
ahzuo
 
Criminal IP - Threat Hunting Webinar.pdf
Criminal IP - Threat Hunting Webinar.pdfCriminal IP - Threat Hunting Webinar.pdf
Criminal IP - Threat Hunting Webinar.pdf
Criminal IP
 
Machine learning and optimization techniques for electrical drives.pptx
Machine learning and optimization techniques for electrical drives.pptxMachine learning and optimization techniques for electrical drives.pptx
Machine learning and optimization techniques for electrical drives.pptx
balafet
 
Influence of Marketing Strategy and Market Competition on Business Plan
Influence of Marketing Strategy and Market Competition on Business PlanInfluence of Marketing Strategy and Market Competition on Business Plan
Influence of Marketing Strategy and Market Competition on Business Plan
jerlynmaetalle
 
Algorithmic optimizations for Dynamic Levelwise PageRank (from STICD) : SHORT...
Algorithmic optimizations for Dynamic Levelwise PageRank (from STICD) : SHORT...Algorithmic optimizations for Dynamic Levelwise PageRank (from STICD) : SHORT...
Algorithmic optimizations for Dynamic Levelwise PageRank (from STICD) : SHORT...
Subhajit Sahu
 

Recently uploaded (20)

Adjusting primitives for graph : SHORT REPORT / NOTES
Adjusting primitives for graph : SHORT REPORT / NOTESAdjusting primitives for graph : SHORT REPORT / NOTES
Adjusting primitives for graph : SHORT REPORT / NOTES
 
做(mqu毕业证书)麦考瑞大学毕业证硕士文凭证书学费发票原版一模一样
做(mqu毕业证书)麦考瑞大学毕业证硕士文凭证书学费发票原版一模一样做(mqu毕业证书)麦考瑞大学毕业证硕士文凭证书学费发票原版一模一样
做(mqu毕业证书)麦考瑞大学毕业证硕士文凭证书学费发票原版一模一样
 
Quantitative Data AnalysisReliability Analysis (Cronbach Alpha) Common Method...
Quantitative Data AnalysisReliability Analysis (Cronbach Alpha) Common Method...Quantitative Data AnalysisReliability Analysis (Cronbach Alpha) Common Method...
Quantitative Data AnalysisReliability Analysis (Cronbach Alpha) Common Method...
 
一比一原版(BCU毕业证书)伯明翰城市大学毕业证如何办理
一比一原版(BCU毕业证书)伯明翰城市大学毕业证如何办理一比一原版(BCU毕业证书)伯明翰城市大学毕业证如何办理
一比一原版(BCU毕业证书)伯明翰城市大学毕业证如何办理
 
Data_and_Analytics_Essentials_Architect_an_Analytics_Platform.pptx
Data_and_Analytics_Essentials_Architect_an_Analytics_Platform.pptxData_and_Analytics_Essentials_Architect_an_Analytics_Platform.pptx
Data_and_Analytics_Essentials_Architect_an_Analytics_Platform.pptx
 
【社内勉強会資料_Octo: An Open-Source Generalist Robot Policy】
【社内勉強会資料_Octo: An Open-Source Generalist Robot Policy】【社内勉強会資料_Octo: An Open-Source Generalist Robot Policy】
【社内勉強会資料_Octo: An Open-Source Generalist Robot Policy】
 
一比一原版(NYU毕业证)纽约大学毕业证成绩单
一比一原版(NYU毕业证)纽约大学毕业证成绩单一比一原版(NYU毕业证)纽约大学毕业证成绩单
一比一原版(NYU毕业证)纽约大学毕业证成绩单
 
一比一原版(UPenn毕业证)宾夕法尼亚大学毕业证成绩单
一比一原版(UPenn毕业证)宾夕法尼亚大学毕业证成绩单一比一原版(UPenn毕业证)宾夕法尼亚大学毕业证成绩单
一比一原版(UPenn毕业证)宾夕法尼亚大学毕业证成绩单
 
一比一原版(UniSA毕业证书)南澳大学毕业证如何办理
一比一原版(UniSA毕业证书)南澳大学毕业证如何办理一比一原版(UniSA毕业证书)南澳大学毕业证如何办理
一比一原版(UniSA毕业证书)南澳大学毕业证如何办理
 
Best best suvichar in gujarati english meaning of this sentence as Silk road ...
Best best suvichar in gujarati english meaning of this sentence as Silk road ...Best best suvichar in gujarati english meaning of this sentence as Silk road ...
Best best suvichar in gujarati english meaning of this sentence as Silk road ...
 
一比一原版(爱大毕业证书)爱丁堡大学毕业证如何办理
一比一原版(爱大毕业证书)爱丁堡大学毕业证如何办理一比一原版(爱大毕业证书)爱丁堡大学毕业证如何办理
一比一原版(爱大毕业证书)爱丁堡大学毕业证如何办理
 
一比一原版(Deakin毕业证书)迪肯大学毕业证如何办理
一比一原版(Deakin毕业证书)迪肯大学毕业证如何办理一比一原版(Deakin毕业证书)迪肯大学毕业证如何办理
一比一原版(Deakin毕业证书)迪肯大学毕业证如何办理
 
Criminal IP - Threat Hunting Webinar.pdf
Criminal IP - Threat Hunting Webinar.pdfCriminal IP - Threat Hunting Webinar.pdf
Criminal IP - Threat Hunting Webinar.pdf
 
06-04-2024 - NYC Tech Week - Discussion on Vector Databases, Unstructured Dat...
06-04-2024 - NYC Tech Week - Discussion on Vector Databases, Unstructured Dat...06-04-2024 - NYC Tech Week - Discussion on Vector Databases, Unstructured Dat...
06-04-2024 - NYC Tech Week - Discussion on Vector Databases, Unstructured Dat...
 
Ch03-Managing the Object-Oriented Information Systems Project a.pdf
Ch03-Managing the Object-Oriented Information Systems Project a.pdfCh03-Managing the Object-Oriented Information Systems Project a.pdf
Ch03-Managing the Object-Oriented Information Systems Project a.pdf
 
一比一原版(UIUC毕业证)伊利诺伊大学|厄巴纳-香槟分校毕业证如何办理
一比一原版(UIUC毕业证)伊利诺伊大学|厄巴纳-香槟分校毕业证如何办理一比一原版(UIUC毕业证)伊利诺伊大学|厄巴纳-香槟分校毕业证如何办理
一比一原版(UIUC毕业证)伊利诺伊大学|厄巴纳-香槟分校毕业证如何办理
 
Criminal IP - Threat Hunting Webinar.pdf
Criminal IP - Threat Hunting Webinar.pdfCriminal IP - Threat Hunting Webinar.pdf
Criminal IP - Threat Hunting Webinar.pdf
 
Machine learning and optimization techniques for electrical drives.pptx
Machine learning and optimization techniques for electrical drives.pptxMachine learning and optimization techniques for electrical drives.pptx
Machine learning and optimization techniques for electrical drives.pptx
 
Influence of Marketing Strategy and Market Competition on Business Plan
Influence of Marketing Strategy and Market Competition on Business PlanInfluence of Marketing Strategy and Market Competition on Business Plan
Influence of Marketing Strategy and Market Competition on Business Plan
 
Algorithmic optimizations for Dynamic Levelwise PageRank (from STICD) : SHORT...
Algorithmic optimizations for Dynamic Levelwise PageRank (from STICD) : SHORT...Algorithmic optimizations for Dynamic Levelwise PageRank (from STICD) : SHORT...
Algorithmic optimizations for Dynamic Levelwise PageRank (from STICD) : SHORT...
 

First Quarter 2017 Top-Clicked Phishing Tests [INFOGRAPHIC]

  • 1. Q12017 TOP SOCIAL MEDIA EMAIL SUBJECTS TOP "IN THE WILD" ATTACKS • Direct Deposit of Payment on Your Checking Account • Irregular Activity on Your SunTrust Online Account • Closing Extension/Final Closing Statement • Bank transfer of 75,000 USD • Drake: Account Validation • Threats of Legal Action About Invoice 72393 • RFQ Quote the Models • PayPal: Your account has been limited • Your Order #335816 placed on Friday is paid SECURITY AWARENESS TRAINING | WWW.KNOWBE4.COM TOP 5GENERAL EMAIL SUBJECTS UPS Label Delivery Email Account Updates Your Inbox Is Full A Delivery Attempt Was Made Unusual Sign-in Activity 14% 13% 13% 11% 11% KEY TAKEAWAY These attacks are effective in that they are using the personal finances of the target as the lure. Also, a single-stage phish is easier to accomplish than multi-stage because it exploits an immediate psychological ‘knee jerk’ impulse. KEY TAKEAWAY Email is an effective infection vector because it gives attackers the control to craft and distribute enticing material to both random (general phish) and targeted (spear-phish) means, leveraging multiple psychological triggers and engaging in what amounts to a continuous maturity cycle. KEY TAKEAWAY Certain messages sail through security defenses because they play into the human psyche of wanting to receive something you didn’t know about or needing to intervene before something is taken away. And people love free pizza! LinkedIn 35% 23% 18% 11% 5% 4% 3% 2% “Add Me“ “Join Network“ “New Message “Reset Password“ Login Alert Free Pizza Tagged Photo File Shared Unread Message Klout Score Confirm Account Phishing Top-Clicked TESTS