Insperity Workforce Optimization is a bundled service that maximizes employee productivity and takes responsibilities off business owners' plates. It provides comprehensive HR services like benefits administration, payroll processing, and training programs. Business owners work with a dedicated team including a Business Performance Advisor, HR specialist, and other experts to develop a customized plan. This allows owners to focus on growth while Insperity handles compliance and administrative tasks. The co-employment model forms a three-way relationship where Insperity shares employer responsibilities to give clients a competitive edge.

1. Workforce
Optimization
Guiding Your Business Performance

2. When you’re ready to boost your business’s
performance and inject it with the infrastructure it
needs to breeze past the competition, there’s no better
choice than Insperity Workforce Optimization .
TM SM

3. You became a business owner…
To call the shots? To provide more for your family? To make At Insperity, we take the time to learn your business, feel
a difference in your life? the pulse of your company culture, identify your pain points
and examine what differentiates you from the competition.
No matter what your reasons were, you’re making it Your Insperity Business Performance Advisor’s sole purpose
happen, but it can be tough and lonely at the top. You is to help you chart a course to success, so you can move
need to grow, you need to increase revenue and you need your business forward with full confidence.
to take care of your people. You also need to ensure your
company is protected against potential litigation and Introducing Insperity Workforce
regulatory fines and penalties. It’s a lot for one person
to handle, but you don’t have to face it alone. Optimization
When you’re up against the headwinds of competition,
Every captain needs a navigator. Meet no one puts gusts in your sails better than your employees,
and when you align your people strategy with your business
your Business Performance Advisor. strategy, you’re in for smooth sailing. That’s the idea behind
For 25 years, InsperityTM has been providing business Insperity Workforce Optimization. It’s a bundled service that
owners with services tailor-made to maximize opportunities maximizes employee productivity and relieves you of the
for growth and profitability. We offer a combination of burdens of daily administrative duties, so you can focus on
human resources (HR) and business solutions that is the your top business initiatives.
most comprehensive business performance offering in the
marketplace, delivering administrative relief, big company
benefits, reduced liabilities and a systematic way to
improve productivity.

4. The power behind Insperity Workforce
Optimization: the co-employment model
Your y
an With our co-employment model, your company enters
Comp
ity into an agreement with us to establish a three-way
Insper relationship between you, your employees and Insperity.
In place of the traditional employer/employee relationship,
Insperity stands shoulder to shoulder with you as a
co-employer. We share or absorb many of your
employer-related responsibilities and risks to give your
company a competitive edge.
ees
E mploy The result: you’ll actually gain more control of your
business than ever before because you’ll be able to take
your focus away from time-consuming daily tasks and
apply your energy directly toward achieving your goals.
PPACA
Did You Know?
HCEARA
ARRA
HIRE
GINA
HEART
MHPAEA
WRERA
When it comes to government compliance PPA
AJCA
demands, the odds are stacked against MMA
EGTRRA
employers WHCRRA
TRA ’97
The number of employment-related government regulations has SBJPA
HIPAA
doubled since the 1980s, with no end in sight. Instead of struggling MHPA
to keep up with this spiraling trend, Insperity can help you with NMHPA
USERRA
government reporting and agency interface, unemployment URA
claims management and wage claims and audits. FMLA
UCA
ADA
DFWA
IRCA
TRA ’86
COBRA
DEFRA
REA
TEFRA
PDA
PDA
ERISA
ERISA
OSHA
OSHA
ADEA
ADEA
CRA
CRA
FUTA
FUTA FUTA
FLSA
FLSA FLSA
FICA
FICA FICA
NLRA
NLRA NLRA
COMMON LAW
COMMON LAW COMMON LAW COMMON LAW
CASE LAW
CASE LAW CASE LAW CASE LAW
LOCAL LAWS
LOCAL LAWS LOCAL LAWS LOCAL LAWS
STATE LAWS
STATE LAWS STATE LAWS STATE LAWS
1900 REGULATIONS REGULATIONS IN 1940 REGULATIONS IN 1980 REGULATIONS TODAY
NEW GOVERNMENT REGULATIONS SINCE 1900

5. Infuse your business with the HR practices you need to get ahead
Insperity Workforce Optimization is built to serve the Whether you’re looking to align employee performance
full spectrum of needs related to the people side of with company goals or develop a comprehensive
your business. Just turn the page to see an in-depth training and development program that takes your
illustration of how we set you up for lasting success with employees’ skill sets to the next level, Insperity can
comprehensive services customized to your company. design a plan that best suits the specific needs of
your business.
Laying the groundwork for running
a tight ship You’re no longer alone at the wheel
Aside from ongoing and proactive practices, there’s
On a foundational level, our ongoing Compliance/ everything else in between – the Responsive Actions–
Administrative Services ensure that your day-to-day which encompass the situations that often arise at
needs are met with the highest quality services, from moment’s notice. Each one requires prompt, tried-
always-on-time payroll processing and direct deposit and-true strategic solutions. With Insperity, you have
to benefits administration, time and attendance a team that stands with you to help you face the daily
assistance and more. unknowns and answer them with the right focus, the
right resources and the right documentation – all at
Empowering you to make your the right time.
dream a reality
When it comes to truly capitalizing on business
opportunities and driving success, Human Capital
Management is essential, and that’s where Insperity
really helps your business gain a competitive advantage.
For a full illustration,
turn the page.

7. High-Tech Platform
Robust technology from stem to stern
From proprietary encryption technology to money- Online Benefits Enrollment
saving tools, Insperity makes the most of the latest Your employees can manage their benefits electronically
technological advancements available to make life with a user-friendly system that includes cost calculators
easier for you and your employees. The centerpiece and plan comparison tools to help make the decision-
of Insperity’s online resources is the Employee Service making process easier.
CenterSM, which provides automated, personalized
services that save you from spending large chunks of Online Payroll and Reporting
time answering questions about benefits and managing The Employee Service Center offers a Web-based,
employee paperwork. Among the key features of the self-service channel that allows you to view information
Employee Service Center are: and interact with Insperity quickly and easily. Our
WebPayroll feature streamlines your payroll process
Centralized Personal Information by giving authorized personnel the ability to submit
Paperwork is a thing of the past. Now employees’ and verify your company’s payroll information online,
personal information is housed on our secure securely and accurately. With WebReporting, you have
servers, and they can update it themselves at any around-the-clock access to reports with real-time
time from anywhere. information, restricted secure access for designated
employees, customized reports and multiple Microsoft
Instant Access formats from which to choose.
No more headaches for you and your HR managers.
With this self-service model, your employees have all Access to Live Support
their paystub, W-2 and PTO balance information right When you and your employees require more than online
at their fingertips. support for your payroll and benefits needs, Insperity’s
Contact Center specialists are here to help via phone or
News and Announcements e-mail. More than 95 percent of callers get what they
On the home page of the Employee Service Center, need during the very first call – that’s more than 20
Insperity keeps you in the loop about HR-related news percent higher than the industry average of 75 percent
that’s relevant to your business. for first-call resolution.

8. High-Touch Service
Payroll Specialist
Safety Consultant
Human Resource Specialist Performance Specialist
Your Company
Your Success
Team Manager Client Liaison
Meet the crew
With Insperity, you’ll have a highly skilled team of Performance Specialist
professionals assigned to you, and you’ll know them When you’re ready to upgrade your workforce’s
by name. Their mission is to work with you to develop a skills through Insperity’s comprehensive training and
customized service plan to help you reach success quickly. development programs, your performance specialist
With this plan, your dedicated team will help determine will work with you to manage and coordinate a smooth
which people practices will have the most positive and experience. It starts with a needs analysis to identify
immediate effect on your company’s performance and areas for performance improvement and continues with
your employees. training consultations and the delivery of online and/or
instructor-led training sessions.
Team Manager
Responsible for ensuring your service satisfaction, your Human Resource Specialist
team manager actively participates in planning and Your human resource specialist reviews with you all HR
coordinating the delivery of your customized Insperity performance items associated with your customized
service solutions. service plan, ensuring that your policies, procedures and
actions are in compliance with legal requirements and
Client Liaison government reporting regulations.
Your client liaison serves as your main point of contact with
your service team for any non-payroll needs and acts as an Safety Consultant
internal link between you and other Insperity departments. The Insperity safety services that supplement your
existing safety procedures and programs will be planned,
Payroll Specialist implemented and coordinated by your safety consultant,
For any payroll needs you have, your payroll specialist is including analyzing any potential problems and working
at your service. He or she processes pay information to with you to address them.
generate an accurate, timely payroll and maintains data
for a complete and accurate employee file.

9. Inspire Business Performance
and Discover New Territory
It’s time to alleviate the anxieties and burdens of being an entrepreneur. Once you choose Insperity
Workforce Optimization, your Business Performance Advisor will introduce the crew that will work
on your behalf every day to help you and your business exceed goals you never thought possible.
Insperity will handle: So you can focus on:
• Employment Administration • Managing your business
• Government Compliance • Growing your business
• Employee Benefits • Managing change
• Workers’ Compensation • Aligning your people with
• Payroll and Payroll Tax Administration your company’s goals
• Recruiting and Selection
• Policies and Best Practices
• Performance Management
• Training and Development
• Other Essential Services
Our Revenue Growth
Insperity’s investment in HR has continually
paid off for the past 25 years, and we can
apply these time-tested, proven strategies
to give your business the determination and
momentum it needs to grow and prosper.
$2 Billion
$1.6 Billion est. 2011
$848 Million 2007
$208 Million 2002
1997
$81 Million
$907,000 1992
1987

10. Insperity Workforce Optimization will allow you to
TM SM
devote your attention to what matters most, position
your business to reap maximum rewards and remain
in compliance with ever-changing regulations. In other
words, with just one stroke of the pen, you’ll dramatically
change your business for the better.

11. 80-002 MKT-P10-1267
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