SlideShare a Scribd company logo
2
THIS IS NOT A BRAND
3
THIS IS NOT A BRAND
(BUT IT’S CLOSER)
4
In a democratized, socialized environment, the
interaction and the experience that consumers
have is the brand.
5
You can’t just give your brand a trademarked slogan;
you have to give your brand a unique voice.
6
THAT IS YOUR BRAND
7
BRAND LANGUAGE IS GENERIC AND REPETITIVE
OF REEBOK’S BRAND LANGUAGE WAS GENERIC
ACCORDING TO ANALYSIS IN 2012
8
HAPPY #NATIONALBESTFRIENDSDAY!
THESE DYNAMIC DUOS WERE MADE
FOR EACH OTHER, TOO.
16 CELEB DUOS WHO’VE BEEN
FRIENDS SINCE THEY WERE KIDS
#NATIONALBESTFRIENDSDAY.
HAPPY #NATIONALBESTFRIENDSDAY!
THIS DYNAMIC DUO IS CELEBRATING
IN ALL-DAY #FLAWLESS STYLE.
9
HAPPY #NATIONALBESTFRIENDSDAY!
THESE DYNAMIC DUOS WERE MADE
FOR EACH OTHER, TOO.
16 CELEB DUOS WHO’VE BEEN
FRIENDS SINCE THEY WERE KIDS
#NATIONALBESTFRIENDSDAY.
HAPPY #NATIONALBESTFRIENDSDAY!
THIS DYNAMIC DUO IS CELEBRATING
IN ALL-DAY #FLAWLESS STYLE.
10
OUR COMPANY IS BUILT ON
INNOVATION AND WE HOPE OUR
PRODUCTS CREATE INSPIRATION
FOR CONSUMERS
WE ARE COMMITTED TO INSPIRING
COMMUNITIES AROUND THE WORLD
BY DEVELOPING... INNOVATIVE
PRODUCTS AND CREATIVE SOLUTIONS
11
OUR COMPANY IS BUILT ON
INNOVATION AND WE HOPE OUR
PRODUCTS CREATE INSPIRATION
FOR CONSUMERS
WE ARE COMMITTED TO INSPIRING
COMMUNITIES AROUND THE WORLD
BY DEVELOPING... INNOVATIVE
PRODUCTS AND CREATIVE SOLUTIONS
12
SO HOW DO YOU
FIND YOUR VOICE?
BRAND VOICE ARCHITECTURE
14
The science of analyzing how brands and their
audiences interact, and the art of interpreting that
data into actionable communications principles.
15
We create a framework for living brands to be flexible in
all communications and marketing through a dialogue-
oriented voice strategy.
BRAND NEEDS
& TRUTHS
COMPETITIVE
LANDSCAPE
AUDIENCE NEEDS
& INTERPRETATION
MILESTONE MOMENTS
21
PROMOTEEVOLVE PROTECT
BRAND
TRANSFORMATION
LAUNCHING NEW
BRAND/SERVICES
CRISIS
MANAGEMENT
PRODUCT
EVOLUTION
RAPID SCALING
OF BUSINESS
CONSISTENCY OF
COMMUNICATIONS
MERGERS
& ACQUISITION
EMERGENCE
INTO NEW MARKETS
OR CATEGORIES
COMPETITIVE
ADVANTAGE
INTEGRATION
& SEPARATION
THANK YOU

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Brand Voice Architecture