This document discusses the financial impact of BYOD (bring your own device) programs in enterprises. It notes that consumer technology is increasingly being used in the workplace as employees bring their personal devices. While BYOD can increase productivity and flexibility, it also introduces hidden costs for help desk support and security. The document reports that only about half of enterprises measure the specific financial impact of BYOD separately from other business processes. Common benefits of BYOD include increased worker productivity and decreased device replacement costs, while potential increased costs include mobile security and help desk calls. The presentation recommends that enterprises embrace BYOD but also implement tools to securely manage devices and measure the ROI of their BYOD programs.
Hivos, a Dutch development organization, in cooperation with IDRC, Adept Systems and Triodos Facet, is pleased to invite you to a seminar on open source Management Information Systems and ICT trends in Microfinance, on 25th and 26th November 2010 in Tanzania.
Speaker: Michael Wakahe, Director, Shujaa Solutions Ltd
Date: 25th - 26th Nov 2010
Venue: Protea Court Yard Hotel, Dar es Salaam, Tanzania
All product and company names mentioned herein are for identification and educational purposes only and are the property of, and may be trademarks of, their respective owners.
On the heels of the Insight Intelligent Technology Index, Insight set out to discover what it means to be an "IT company at heart." This whitepaper reveals our findings about today’s industry trends.
Learn more in the report: http://ms.spr.ly/6000rLaJ4
Explore some of the biggest takeaways from our, “2020 Insight Intelligent Technology™ Index: The Impact of COVID-19 on Public Sector Organizational Readiness” report. You’ll learn how prepared public sector agencies felt when they first started adapting to the changes brought on by the pandemic — and how they’re preparing for a new way forward.
More: http://ms.spr.ly/6006TaHGp
The rapid adoption of mobility in healthcare is on rise, with the explosion of mobility in health-related services and applications on mobile devices has made it easy for timely delivery and the global health trends and relevant government policies can be characterized by a shift towards care in the community and at home, as well as the greater reliance upon shared responsibility and greater self-management by the patient themselves.
How can companies respond to these challenges and implement big data security changes?
Some IT security managers said that remote work will become the top issue that needs to be resolved in cybersecurity work in 2021.
What big data security challenges will companies face in 2021?
How can companies implement big data security changes to solve these challenges?
A "Data Security Survey Report 2020" was released recently, which is the largest data security survey. 83 IT security department managers participated in this survey. Among other things, the report also predicted the biggest challenge to big data security in 2021. So how do companies respond to these challenges and implement big data security changes?
The global pandemic caused swift, radical changes in IT and business operations to ensure business continuity. Was IT ready for the challenges?
Learn more: http://ms.spr.ly/6004TYws0
Hivos, a Dutch development organization, in cooperation with IDRC, Adept Systems and Triodos Facet, is pleased to invite you to a seminar on open source Management Information Systems and ICT trends in Microfinance, on 25th and 26th November 2010 in Tanzania.
Speaker: Michael Wakahe, Director, Shujaa Solutions Ltd
Date: 25th - 26th Nov 2010
Venue: Protea Court Yard Hotel, Dar es Salaam, Tanzania
All product and company names mentioned herein are for identification and educational purposes only and are the property of, and may be trademarks of, their respective owners.
On the heels of the Insight Intelligent Technology Index, Insight set out to discover what it means to be an "IT company at heart." This whitepaper reveals our findings about today’s industry trends.
Learn more in the report: http://ms.spr.ly/6000rLaJ4
Explore some of the biggest takeaways from our, “2020 Insight Intelligent Technology™ Index: The Impact of COVID-19 on Public Sector Organizational Readiness” report. You’ll learn how prepared public sector agencies felt when they first started adapting to the changes brought on by the pandemic — and how they’re preparing for a new way forward.
More: http://ms.spr.ly/6006TaHGp
The rapid adoption of mobility in healthcare is on rise, with the explosion of mobility in health-related services and applications on mobile devices has made it easy for timely delivery and the global health trends and relevant government policies can be characterized by a shift towards care in the community and at home, as well as the greater reliance upon shared responsibility and greater self-management by the patient themselves.
How can companies respond to these challenges and implement big data security changes?
Some IT security managers said that remote work will become the top issue that needs to be resolved in cybersecurity work in 2021.
What big data security challenges will companies face in 2021?
How can companies implement big data security changes to solve these challenges?
A "Data Security Survey Report 2020" was released recently, which is the largest data security survey. 83 IT security department managers participated in this survey. Among other things, the report also predicted the biggest challenge to big data security in 2021. So how do companies respond to these challenges and implement big data security changes?
The global pandemic caused swift, radical changes in IT and business operations to ensure business continuity. Was IT ready for the challenges?
Learn more: http://ms.spr.ly/6004TYws0
2018 Global State of Information Security SurveyIDG
The 2018 Global State of Information Security SurveyTM (GSISS) is conducted by PwC, CIO and CSO to understand how security practices and incidents are impacting the broader market.
Securing the Digital Economy: Reinventing the Internetaccenture
Securing the digital economy does not fall on the individual, but instead relies on the ability of leaders to work collectively to forge digital trust.
The Stand Against Cyber Criminals Lawyers, Take The Stand Against Cyber Crimi...Symantec
Many law firms would suffer greatly from being breached due
to the extreme sensitive data they are handling on a daily basis.
Any cyber attack in this sector can be catastrophic so do lawyers
feel ready to stand against the rising tide of cybercrime?
With this in mind, Symantec, in conjunction with the law
publication Managing Partner, conducted a study into how law firms see cyber security.
These slides--based on the webinar from leading IT research firm Enterprise Management Associates (EMA)--reveal the current state of enterprise security readiness within the context of security management tools, issues, and practices.
Monetizing the Internet of Things: Extracting Value from the Connectivity Opp...Capgemini
Cisco has estimated that the Internet of Things (IoT) has the potential to generate about $19 trillion of value over the coming years. The staggering potential size-of-the-prize has certainly caught the attention of the world’s business community. In a recent survey of senior business leaders around the globe, 96% said their companies would be using IoT in some way within the next 3 years. However, there is a catch – most organizations are yet to derive significant commercial value from IoT. Our research shows that 70% of organizations do not generate service revenues from their IoT solutions. We have looked at why organizations are falling short in monetizing the IoT, and have tried to capture some initial observations on monetization models in what is still a very fast-developing marketplace.
Booz Allen Hamilton’s cross-disciplinary expertise in program management includes systems integration, technology, strategic planning, stakeholder analysis and management, wargaming, and other capabilities for implementing 3-D Program Management to help US government agencies successfully manage and deliver complex programs.
CompTIA Second Annual Trends in Enterprise Mobility: BYOD UncoveredCompTIA
Ready or not, the age of mobility has arrived. As organizations large and small adjust to business on smaller screens and more varied devices, IT professionals are left with a number of new challenges and opportunities. CompTIA tapped an audience of over 500 IT and business executives to gauge the state of mobility in the enterprise, the good, the bad and the unexpected.
The Future of Enterprise Mobility: Predictions for 2014Enterprise Mobile
From wearable devices to the growth of managed mobility services (MMS), 2014 will bring many changes for enterprise mobility. By knowing what to expect, your organization will be able to take advantage of the productivity gains and competitive differentiation that mobile technology offers. We’ll discuss:
- Wearable devices
- Security challenges
- Competition in the MDM market
- The importance of managed mobility services (MMS)
- Operating system features
- Cloud adoption
- Brand loyalty
2015 Global Contact Centre Benchmarking Report key findingsDImension Data
Key findings from the 2015 Global Contact Centre Benchmarking Report. Based on data collected from 901 organisations from 72 countries, this report presents a comprehensive global overview of the state of multichannel interactions, and customer management in contact centres.
For further information, and to get your copy of the Report, visit: www.dimensiondata.com/ccbenchmarking
Accenture’s research into collecting employee data can help organizations get the most out of their employees and decode their organizational DNA. Learn more.
Protecting Corporate Information in the CloudSymantec
Keeping Your Data Safe: Protecting Corporate Information in the Cloud is an insights-driven thought leadership study conducted by WSJ. Custom Studios in collaboration with Symantec Corporation. The goal of this research is to better understand worldwide cloud adoption across leading organizations and the challenges associated with its use. This survey also explores attitudes toward security as well as the behaviors that can lead to potential data loss and security breaches.
An online survey was conducted from February to March 2015 among 360 global business and IT executives with 180 respondents from the United States, 60 from the United Kingdom, 60 from Germany and 60 from Japan. Of these, 15% are CEOs, presidents or owners; 14% are CIOs/CTOs/CSOs; 5% are other C-level executives; 13% are heads of business units or EVPs/VPs/directors; 23% are IT/security professionals; and 30% are managers or other business professionals (e.g., engineering, research and development, sales, legal and compliance, etc.).
Security in the Hybrid Cloud Now and in 2016 IDG Connect
New research conducted by IDG Connect, on behalf of F5, collates the views of 50 IT decision makers in large organisations across Australia and Singapore. This infographic investigates the state of current security practices in the hybrid cloud and looks at where things are likely to head by 2016.
Preparing for the Future of Enterprise Mobility -- Insights Not to MissEnterprise Mobile
Interested in knowing what CIOs and other IT executives really think about the future of enterprise mobility? Join Enterprise Mobile as we delve into the results of a survey conducted to assess the business impact of enterprise mobility based on input from technology leaders. We’ll give you tips to prepare for the future of enterprise mobility, secrets to removing barriers to mobile strategy implementation and show you how other companies are embracing mobile security.
Watch the presentation here: http://bit.ly/180vPc5
Download our BYOD Policy Template here: http://bit.ly/1aEJqd8
2018 Global State of Information Security SurveyIDG
The 2018 Global State of Information Security SurveyTM (GSISS) is conducted by PwC, CIO and CSO to understand how security practices and incidents are impacting the broader market.
Securing the Digital Economy: Reinventing the Internetaccenture
Securing the digital economy does not fall on the individual, but instead relies on the ability of leaders to work collectively to forge digital trust.
The Stand Against Cyber Criminals Lawyers, Take The Stand Against Cyber Crimi...Symantec
Many law firms would suffer greatly from being breached due
to the extreme sensitive data they are handling on a daily basis.
Any cyber attack in this sector can be catastrophic so do lawyers
feel ready to stand against the rising tide of cybercrime?
With this in mind, Symantec, in conjunction with the law
publication Managing Partner, conducted a study into how law firms see cyber security.
These slides--based on the webinar from leading IT research firm Enterprise Management Associates (EMA)--reveal the current state of enterprise security readiness within the context of security management tools, issues, and practices.
Monetizing the Internet of Things: Extracting Value from the Connectivity Opp...Capgemini
Cisco has estimated that the Internet of Things (IoT) has the potential to generate about $19 trillion of value over the coming years. The staggering potential size-of-the-prize has certainly caught the attention of the world’s business community. In a recent survey of senior business leaders around the globe, 96% said their companies would be using IoT in some way within the next 3 years. However, there is a catch – most organizations are yet to derive significant commercial value from IoT. Our research shows that 70% of organizations do not generate service revenues from their IoT solutions. We have looked at why organizations are falling short in monetizing the IoT, and have tried to capture some initial observations on monetization models in what is still a very fast-developing marketplace.
Booz Allen Hamilton’s cross-disciplinary expertise in program management includes systems integration, technology, strategic planning, stakeholder analysis and management, wargaming, and other capabilities for implementing 3-D Program Management to help US government agencies successfully manage and deliver complex programs.
CompTIA Second Annual Trends in Enterprise Mobility: BYOD UncoveredCompTIA
Ready or not, the age of mobility has arrived. As organizations large and small adjust to business on smaller screens and more varied devices, IT professionals are left with a number of new challenges and opportunities. CompTIA tapped an audience of over 500 IT and business executives to gauge the state of mobility in the enterprise, the good, the bad and the unexpected.
The Future of Enterprise Mobility: Predictions for 2014Enterprise Mobile
From wearable devices to the growth of managed mobility services (MMS), 2014 will bring many changes for enterprise mobility. By knowing what to expect, your organization will be able to take advantage of the productivity gains and competitive differentiation that mobile technology offers. We’ll discuss:
- Wearable devices
- Security challenges
- Competition in the MDM market
- The importance of managed mobility services (MMS)
- Operating system features
- Cloud adoption
- Brand loyalty
2015 Global Contact Centre Benchmarking Report key findingsDImension Data
Key findings from the 2015 Global Contact Centre Benchmarking Report. Based on data collected from 901 organisations from 72 countries, this report presents a comprehensive global overview of the state of multichannel interactions, and customer management in contact centres.
For further information, and to get your copy of the Report, visit: www.dimensiondata.com/ccbenchmarking
Accenture’s research into collecting employee data can help organizations get the most out of their employees and decode their organizational DNA. Learn more.
Protecting Corporate Information in the CloudSymantec
Keeping Your Data Safe: Protecting Corporate Information in the Cloud is an insights-driven thought leadership study conducted by WSJ. Custom Studios in collaboration with Symantec Corporation. The goal of this research is to better understand worldwide cloud adoption across leading organizations and the challenges associated with its use. This survey also explores attitudes toward security as well as the behaviors that can lead to potential data loss and security breaches.
An online survey was conducted from February to March 2015 among 360 global business and IT executives with 180 respondents from the United States, 60 from the United Kingdom, 60 from Germany and 60 from Japan. Of these, 15% are CEOs, presidents or owners; 14% are CIOs/CTOs/CSOs; 5% are other C-level executives; 13% are heads of business units or EVPs/VPs/directors; 23% are IT/security professionals; and 30% are managers or other business professionals (e.g., engineering, research and development, sales, legal and compliance, etc.).
Security in the Hybrid Cloud Now and in 2016 IDG Connect
New research conducted by IDG Connect, on behalf of F5, collates the views of 50 IT decision makers in large organisations across Australia and Singapore. This infographic investigates the state of current security practices in the hybrid cloud and looks at where things are likely to head by 2016.
Preparing for the Future of Enterprise Mobility -- Insights Not to MissEnterprise Mobile
Interested in knowing what CIOs and other IT executives really think about the future of enterprise mobility? Join Enterprise Mobile as we delve into the results of a survey conducted to assess the business impact of enterprise mobility based on input from technology leaders. We’ll give you tips to prepare for the future of enterprise mobility, secrets to removing barriers to mobile strategy implementation and show you how other companies are embracing mobile security.
Watch the presentation here: http://bit.ly/180vPc5
Download our BYOD Policy Template here: http://bit.ly/1aEJqd8
Is ‘Enterprise Mobility’ The Way Forward For Enterprises? Part I: Findings an...IJERA Editor
Attracted by the benefits offered by mobility technologies directly relating to cost savings and improved productivity, enterprises are keen to adopt BYOD models; however, without proper feasibility studies and mobility policies in place, BYOD will not be able to generate the desired results. The commercialization of technology or BYOD is rapidly transforming the enterprise mobility landscape and changing the way that organizations conduct business. However, the adoption of this concept enables enterprises to devise stringent and precise mobility policies to avoid any security and privacy issues.
Welcome to the future of the Internet of Things. IoT Viewpoints 2018 is a collection of Ovum’s newest thought leadership on emerging IoT trends, technologies and opportunities.
Digital transformation-of-business-harvard-business-reviewJerry Chen
Business value of Strategy for enterprise organizations
A Harvard Business Review report - The Digital Transformation of Business – demonstrates how leading organizations are getting creative with cloud, mobile, social and big data. Understand how 537 enterprise executives are using megatrend technologies to drive transformational impact for their business, their customers and their employees.
Rising Above the Tide of Emerging TechnologiesFrontRange
Take a look at some of the key emerging technology trends and drivers that are impacting the "business" of IT and help you find a safe harbor to not only help you stay on top of, but ahead of these fast moving technology waves.
Watch the full webinar: http://go.frontrange.com/FRSMWWCDALLRiseAbovetheTideofEmergingTechnologiesOnDemandWebinar_Reg.html
Don't come last in a mobile first --WhitepaperAbhishek Sood
By 2020 mobile devices will outsell PC’s by a factor of 10.
Regardless of what mobility strategy your company has in place, or how you intend to execute it, the more mobile users, devices, applications and content your organization adopts, the more challenges you will have to deal with.
Download this white paper to discover how to overcome the most pressing mobility challenges including device security and management, app development, remote support, mobile data and analytics, and more.
Enterprise Mobility Applications: Addressing a Growing GapBlackBerry
This new report on enterprise mobility applications highlights the alarming gap between Central IT and line-of-business IT environments. Millennials in particular are showing signs of growing frustration with the devices and software tools available to support them in the workplace. Many are making their own mobility arrangements, through ‘shadow IT’, despite growing regulatory risk. The advent of the ‘Internet of Things’ will further exacerbate the situation as mobile staff seek access to real time data from their phones and tablets.
Our recent survey of over 100 financial service organizations, conducted by Forbes Insights in the UK and North America, indicates that despite current business and employee demand, enterprise mobile applications remain at a very early stage of maturity, with less than a quarter of employees eligible to access such facilities. The implications here are profound, given the need to support mobile working with appropriate tools in every sphere of corporate activity today.
Many employees complain that the only advance over the last ten years has been to ‘mobilize the laptop’. This merely emulates the traditional desktop environment outside the office. Set against this stark background of underperformance in the mobility area, Central IT appears to be preoccupied with legacy issues such as costly infrastructures and aging systems. Our survey reveals that despite having developed policies and tools to address enterprise mobility, Central IT has little visibility of what is actually going on within the lines of business or at the end user level.
Nor does it have the necessary resources currently to respond rapidly to the growing pressures for workplace mobility. External agencies appear to be stepping in to fill this gap, frequently circumventing Central IT. Mobility remains low on the Central IT agenda.
Integrating Enterprise Mobility - an Assessment WHITE PAPERMobiloitte
We offer complete satisfaction to our customers by following standardized SDLC processes, hiring the best of breed developers and mastering most of our requirements gathering, wireframing, designing, developing, testing, delivering, deploying and maintenance tasks.
Ours is an off-shore model, but we ensure that both customer and Mobiloitte are always in touch by keeping communications open, providing regular updates and iterative releases so that the customer is always well informed.
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VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
Website – www.pmday.org
Youtube – https://www.youtube.com/startuplviv
FB – https://www.facebook.com/pmdayconference
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
2. 2
A thought leader in enterprise mobility
Former VP at Trend Micro, he currently serves
as Co-Chair of the Mobile Working Group of the
Cloud Security Alliance.
Prior to this, he led the development of Oracle’s
first cloud application, and held senior positions
at iPass, WaveMarket, and Smith Micro
Software.
Selected as one of the ‘mobile industry’s top 180
influencers’ by VentureBeat in 2013.
Cesare Garlati
Co-Chair
Mobile Working Group
Cloud Security Alliance
Blog: BringYourOwnIT.com
linkedin/in/CesareGarlati
twitter/CesareGarlati
Financial Impact of BYOD Programs
3. 3
Consumerization of IT
“Consumerization will be
the most significant trend
affecting IT during
the next 10 years”
Gartner
New technology emerges first in the consumer market and then
spreads into business organizations brought in by the employees
IT and consumer electronics converge as individuals rely on the same
devices and applications for personal use and work-related activities
Overwhelmed by the wave of consumer technology flooding the
enterprise, IT managers lose control and struggle to enforce policies
5. 5
Poll #1
Does your company allow employees to use personal
laptops, smartphones and tablets for work?
Yes
No
Not Sure/Don't Know
91%
9%
0%
6. 6
Types of Enterprises BYOD Programs
60%
Smartphones
47%
Tablets
Due to the
Consumerization
of IT trend ...
... enterprises
deploy a variety of
BYOD programs
"What are your firm's plans to implement each type of BYOD program?"
Source: Forrester Consulting Survey, February-March 2012
36%
Home Desktops
7. 7
Key Factors Driving Firms To Deploy BYOD
Increasing worker
productivity and
flexibility ...
... are leading
factors driving
BYOD programs
"Please identify the key factors driving your firm to deploy BYOD programs”
Source: Forrester Consulting Survey, February-March 2012
70%
Productivity
63%
Remote Access
40%
Cost Cutting
8. 8
Poll #2
Which of the following statements best describes
the way your company measures the financial
impact of BYOD?
Measure BYOD impact separately from other
business processes
Not measured separately, included in total
business process
Not Sure/Don't Know
32%
18%
50%
9. 9
You Can’t Manage What You Don’t Measure
Most enterprises
measure the impact of
a wide variety of
BYOD related items ...
... only half measure
specific BYOD impact
separately from other
business processes
Source: Forrester Consulting Survey, February-March 2012
53%
Mobile Device
58%
Voice Plans
52%
Data Plans
10. 10
BYOD: The Hidden Costs
+8%
Help Desk Calls
+7%
Mobile Security
Help desk calls raise
significantly
Source: Forrester Consulting Survey, February-March 2012
+3%
Server Costs
Mobile device
management software
Corporate Email
Enterprise Apps
11. 11
BYOD: The Benefits
+12%
Worker Productivity
-15%
Device Replacement
Top benefit is
increased productivity
Source: Forrester Consulting Survey, February-March 2012
-8%
Mobile Data Cost
Device replacement
costs decrease
Reimbursement for
employee data
expenses shrinks
12. 12
Embrace is the optimal approach
Consumer technology is
invading the enterprise and
you won’t be able to resist it
– nor should you.
BYOD brings real benefits
for the business and some
hidden costs for the IT
organization.
The lack of a strategic
approach to
Consumerization creates
security risks, financial
exposure and a
management nightmare.
Embrace Consumerization
to unlock its business
potential
Build a framework to
measure the ROI of your
BYOD program
Deploy new IT tools to
secure and manage
consumer technology in
the enterprise
1
2
3
14. 14
www.BitzerMobile.com
For a free assessment of your enterprise mobility plan
contact info@bitzermobile.com
Don’t miss out next webinar, “SharePoint & Mobile” on
August 6th 2013
Q & A
Editor's Notes
a thought leader in enterprise mobility, is an accomplished speaker worldwide and is a frequent industry expert for popular publications.Former VP at Trend Micro, he currently serves as Co-Chair of Cloud Security Mobile Alliance- Mobile Working Group. Prior to this, he led the development of Oracle’s first cloud application, and held senior positions at iPass, WaveMarket, and Smith Micro Software. He holds a BS in Computer Science, and MBA. Cesare was selected as one of the ‘mobile industry’s top 180 influencers’ by VentureBeat in 2013. Cesare Garlati is one of the most quoted and sought-after thought leaders in the enterprise mobility space. Former Vice President of Mobile Security at Trend Micro, Cesare currently serves as co-chair of the CSA Mobile Working Group – Cloud Security Alliance. Prior to Trend Micro, Mr. Garlati held director positions within leading mobility companies such as iPass, Smith Micro Software and WaveMarket. Prior to this, he was senior manager of product development at Oracle, where he led the development of Oracle’s first cloud application and many other modules of the Oracle E-Business Suite.Cesare has been frequently quoted in the press, including such media outlets as The Economist, Financial Times, The Register, The Guardian, ZD Net, SC Magazine, Computing and CBS News. An accomplished public speaker, Cesare also has delivered presentations and highlighted speeches at many events, including the Mobile World Congress, Gartner Security Summits, IDC CIO Forums, CTIA Applications, CSA Congress and RSA Conferences.Cesare holds a Berkeley MBA, a BS in Computer Science and numerous professional certifications from Microsoft, Cisco and Sun.He lives in the Bay Area with his wife and son. Cesare’s interests include consumer electronics in general and mobile technology in particular.Cesare’s biggest prediction for enterprise mobility in the next 12 months:“The odds dictate that there will be a major security case during 2013 due to consumer mobile technology in the enterprise – so called BYOD. Mobile security and mobile malware will become mainstream themes.”*** Selected as one of the “mobile industry’s top 180 influencers” by VentureBeat 2013*** Recognized as one of the “Top 10 Consumerization Thought Leaders” 2011Follow me on Twitter @CesareGarlati
http://bringyourownit.com/2011/09/26/trend-micro-consumerization-report-2011/Consumerization Report 2011An increasing number of organizations take a strategic approach to Consumerization by providing IT support for personal devices and by deploying new IT tools to secure and manage them.This online survey was conducted in June 2011 in the U.S., Germany and Japan among IT personnel responsible for endpoint operational management and/or messaging and collaboration operations. Respondents needed to be part of an organization with at least 500 employees worldwide. A total of 600 surveys were collected equally distributed across countries and industry verticals.Consumerization reaches the tipping pointData shows that the majority of companies surveyed already allow employees to use their personal devices for work-related activities. On an aggregate, 56% of therespondents say yes to Consumerization as end-users favor personal devices because easier to use, more convenient and allow them to mix personal and work. While the trend is clearly affecting organizations worldwide, not all regions have adapted at the same pace: the U.S. already lead this innovation with 75% of yes, the more conservative Japan is on the raise with 36% and Germany somewhere in between with 59%. From an industry vertical perspective, Education (80%), Health Care (69%) and Business Services (67%) are the most consumerized industries while Manufacturing (48%), Government (39%) and Utilities (36%) are slower at embracing consumer technology. Company size doesn’t seem to be a discriminating factor although mid-large organizations show higher adoption rates, up to 65% for companies with 1,500 employees.
http://bringyourownit.com/2012/12/11/the-financial-impact-of-consumerization-you-cant-manage-what-you-dont-measure/The Financial Impact of Consumerization – You can’t manage what you don’t measureThe Consumerization of IT is a trend even the most parochial IT manager has surely heard of by now. It’s sweeping through enterprises across the planet with no regard for legacy, tradition or order and can be seen as either the most exciting or terrifying thing to happen to IT in the past decade, depending on where you stand.For many IT managers, unfortunately, the prevailing attitude is still “why should I allow it?”. They are clinging on to the old paradigm whereby IT controlled and dictated the purchasing and ongoing management of technology used by employees. This attitude just will not stand any longer – consumerization is happening, and it needs to be managed in as financially efficient a manner as possible.The problem with this is that, up until now there has been virtually no data with which IT leaders could start constructing their ROI frameworks. Not only did they not know for sure what the biggest cost impacts on BYOD programs and IT consumerization were, but they had little idea on how to start measuring them.This is why Trend Micro commissioned analyst house Forrester Consulting to carry out a comprehensive study into the financial impact of consumerization. Forrester surveyed 202 IT decision-makers in enterprises in the US, the UK, France, and Germany, and conducted eight in-depth interviews lasting 45 minutes each. All participants in this study were C-level execs or IT leaders who’ve worked on BYOD programs and understood the financial impact of such trend on their organizations.Make no mistake, this is an industry first – a rigorous scientific study designed to discover at last the financial impact of IT consumerization. And guess what we found? Most companies just aren’t measuring. In virtually all categories – from mobile security, to helpdesk, to legal fees, to staff training – around 40% of respondents said they currently weren’t measuring the cost/benefit impact. How can they improve their programs, or even build a business case, if there is no measurement? The answer is they can’t.All IT leaders should be clear that consumerization is unlike any other IT technology ‘investment’ in that in cannot be easily tracked and accounted for. CRM, ERP, and office productivity software, servers and desktops, routers and switches can all be very clearly audited and the return on investment calculated in a relatively straightforward manner, but not for example with BYOD – the enterprise mobility incarnation of the consumerization trend. The devices are not owned by IT, the trend is not driven by IT and the tech vendors are from the consumer sphere – no product release roadmaps or volume license deals here.In this new world, IT leaders should learn to create a dual accounting ledger whereby traditional investments are accounted for alongside separate costs relating to the technologies owned by staff. It’s the only way to gain meaningful insight into the true cost of IT consumerization. IT bosses, for example, need to be able to measure the real cost of helpdesk calls related to employee-owned mobile devices, software OS licensing costs for employee-owned laptops, and VDI investments needed so staff can use their own desktops at home. This will require a new way of thinking about budgeting, but that’s vital if IT is to ensure all technology is used and managed in the most efficient way possible – even if it is owned by the staff.Consumerization is disruptive and inevitable. But many IT leaders are slow to realize it – and apparently unable to fully identify its business potential. Like dinosaurs of a previous IT era, they are likely headed for extinction.
http://bringyourownit.com/2013/02/04/the-financial-impact-of-consumerization-the-hidden-costs/The Financial Impact of Consumerization – The Hidden CostsExecutives and IT leaders are struggling to understand the true costs and benefits of IT consumerization and it’s not difficult to see why. Even a cursory Google search on the subject throws up as many questions as it does conflicting answers. The reason is that no comprehensive research has been conducted into the financial impact of such programs before.That’s why Trend Micro recently decided to take the bull by the horns and commission Forrester Consulting to conduct a rigorous, scientific study – interviewing over 200 IT leaders in the US, UK, France, and Germany. With the results we have begun to build an accurate picture for the first time of what organizations are measuring in their BYOD programs and the cost impacts, in order that IT leaders can go away and begin to formulate for themselves an effective cost benefit analysis.One of the most interesting effects of the research has been its ability to dispel some common myths around BYOD and prove empirically that, at least for the respondents questioned, IT consumerization leads to cost increases in various key areas. These include: helpdesk, software licensing, mobile security, mobile device management and regulatory compliance.Helpdesk is an area where some may expect costs to fall, given that employees are using their own devices, but T1 and T2/3 call costs increased for 60% and 50% of respondents respectively. The reality, as articulated by these stats, is that consumer tech companies and mobile operators cannot simply deal with the kind of helpdesk inquiries that most corporate staff will need answering, so the problems boomerang back to the corporate helpdesk, except this time the number of devices and operating systems they have to deal with has snowballed.Similarly, licensing costs for employee-owned laptops or home desktops could be expected to fall. However, the research showed costs increased for more people (48%) than it decreased. The key here is to understand that companies are effectively complicit in fraud if they allow their staff to use software applications licensed for home-use for work related purposes – another important note for risk adverse IT managers.Nor can IT wash its hands of expenses associated with compliance, security and mobile device management, the research found. Security in particular was singled out by respondents as the biggest challenge of BYOD, with 63% saying associated costs increased.The caveat to the research of course is that not all respondents have been adept at measuring the impacts of consumerization effectively, as I discussed in a previous blog, but this is the first report of its kind and hopefully things will improve. Nonetheless it’s a start, and the research should give IT leaders some valuable actionable information and recommendations to help them begin measuring and improving programs.At the same time, the research unequivocally points out that Consumerization does bring in real business value. My advice for organizations facing an increasingly consumerized IT world is to realize that Consumerization is happening and they can’t stop it – and in fact they shouldn’t. Embrace consumerization is the optimal approach: create a plan that spans the whole organization, say yes but not for everything to everyone and put the right new infrastructure in place to secure and manage consumer-grade technology in the enterprise.Rather than resist it, organizations should embrace Consumerization to unlock its business potential.
http://bringyourownit.com/2013/01/16/the-financial-impact-of-consumerization-byod-boosts-productivity/The Financial Impact of Consumerization – BYOD boosts productivity.IT strategists and commentators alike have been talking about the cost impacts and benefits of the Consumerization of IT for years. However, no-one seems to agree on what’s actually going on out there from a financial perspective. Why? Because no one has managed to formulate an effective framework for measuring the financial impact of consumer-grade technology on the enterprise. IT managers are effectively flying blind with only a vague notion of what to measure and how to measure it.That is until now. Thanks to comprehensive research commissioned by Trend Micro and recently carried out by analyst Forrester Consulting, we have for the first time collated an invaluable set of rigorous scientific data on the subject. So what does it tell us? Well, as discussed in the last post, it clearly shows that not enough businesses measure BYOD programs in the correct way. But what it also highlights is that an overwhelming number of enterprises find that allowing staff to use their own technology for work increases productivity – in fact quite a lot.In total, 82% of respondents said they thought BYOD programs increased staff productivity, with the largest group (52%) claiming it increased by 10-20%. In many ways this seems like a no-brainer. Consumer technology is widely accepted to be more exciting, user-friendly, innovative and just easier to use than its enterprise equivalent. Employees want to use their mobile devices, laptops and home PCs for work, and are also likely to get more out of the technology because they’ll be more familiar with it. The employee will usually be multi-tasking in front of the TV on their iPhone long after the corporate BlackBerry has been switched off, for example.But it’s important for IT managers reading this to understand that these results need to be viewed in the context of their particular industry vertical or individual organization. It’s certainly not the case that all firms will see such a potentially dramatic impact on their bottom line. Yes, if your organization is a service-oriented business with a large number of white collar personnel then there are likely to be big gains to be made from allowing staff to use their own technology for work. However, if you work in manufacturing, for example, there is likely to be limited impact on staff productivity. The assembly line worker will gain little productivity-wise from being able to check work emails from their own smartphone, for example.The lesson here is that although productivity gains may offset many of the costs and risks associated with BYOD programs, as with most things in life, there’s no one-size-fits-all approach. IT leaders would do well to think very carefully about their own circumstances when reading the research and building an ROI framework specific to their organization.Companies that are questioning whether or not to allow workers to bring personal devices into the workplace should just stop asking. Thanks to this authoritative independent study, it is now scientifically demonstrated that you can get a competitive edge when you put the right precautions in place. The BYOD phenomenon gives companies that allow it a competitive advantage as it enhances innovation and creativity in the workplace while reducing overall costs for the entire organization. The key to not being overwhelmed by this trend is that all these consumer-grade technologies need to be secured by implementing the proper BYOD policies and procedures.
http://bringyourownit.com/2013/03/11/the-financial-impact-of-consumerization-does-byod-make-business-sense/The Financial Impact of Consumerization – Does BYOD make business sense?March 11, 2013 1 Comment(Edit) 1 VoteOne of the less understood aspects of Consumerization is its financial impact on the business. Is your BYOD program in the money?Studies* show that an increasing number of organizations allow their employees to use personal devices to connect to corporate networks and data for work related activities – the so called Bring Your Own Device phenomenon. However, a recent study conducted by Forrester Reserach reveals that only a few companies measure the actual financial impact of this new IT model and that even fewer have a clear sense of whether Consumerization actually makes good business sense.To help C-level executives articulate the business case for Consumerization, Trend Micro has partnered with Forrester Research to develop the first industry study on the financial impact of consumer technology in the enterprise. The research was conducted in January 2012 in the U.S. and Europe and includes 200 organizations that offer formal BYOD programs to their employees. Respondents include CXOs and senior IT managers with an understanding of the impact of the program on their business unit or organization.According to the study, the key factors driving the majority of the firms to define BYOD programs are increased worker productivity (70%) and providing access to corporate information for employees who are away from the office (63%). Contrary to common misconception, only a minority of companies look at device (40%), voice (20%) and data (23%) costs reduction when considering BYOD.Most enterprises measure the impact of a wide variety of BYOD related items. However, approximately only half of them measure the specific impact achieved by BYOD separately from other types of business processes. Among the most scrutinized items are bottom line revenues (59%), software license costs (60%), corporate reimbursements for employee devices (53%), voice (58%), data (52%) and device replacement costs (51%).In terms of overall business impact, respondents point out that BYOD mainly benefits worker productivity (66%) and flexible work environment (66%) while negatively affects mobile device management cost (41%), helpdesk support calls (36%) and helpdesk costs (33%).The actual financial impact of BYOD varies widely across the sample. For the first time however, this study offers an aggregate estimate of the most relevant items quantified in terms of weighted averages***.Here are some revealing pros and cons:12% increase in worker productivity (n=27)15% decrease in device replacement costs (n=17)8% decrease in reimbursement for employee data expenses (n=21)5% decrease in training and education costs (n=11)3% increase in bottom line revenues (n=22)8% increase in the number of help desk calls (n=20)7% increase in mobile device management costs (n=17)3% increase in corporate liable data costs (n=20)3% increase in server costs (n=15)2% increase in regulatory compliance expenses (n=14)To answer the key question whether BYOD is in fact saving or costing money to a specific organization, the cost benefit analysis above needs to be applied to the specific business model of the company. Generally speaking, service oriented verticals with higher administrative personnel costs are poised to gain most from BYOD – due the sizable increase in worker productivity – while manufacturing and capital intensive verticals may see less of an impact on the bottom line.Organizations may therefore look at BYOD as an opportunity to gain competitive advantage or as mere cost of doing business. Regardless from any financial consideration however, one thing is certain: Consumerization is real and here to stay. The lack of a strategic approach to Consumerization creates security risks, financial exposure and a management nightmare for IT. Rather than resist it, organizations should embrace Consumerization to unlock its business potential. This requires a strategic approach, flexible policies and appropriate security and management tools.