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Workshop on


Finalization of Hospital Accreditation
Standards

                                    September 08, 2012




   Government of the People’s Republic of Bangladesh
   Directorate General of Health Services (DGHS)
Draft | Hospital Standards



 • The hospital standards are first divided into two major
   sections:

   1.   Patient-Focused Standards [5 chapters]
   2.   Hospital-Focused Standards [5 chapters]




                 Government of the People’s Republic of Bangladesh
                 Directorate General of Health Services (DGHS)
Draft | Patient Focus Standards | 5 Chapters


 • Patient-focused standards section is extended into 5
   chapters:

   1.   Patient Safety Goals [PSG]
   2.   Total Patient Management [TPM]
   3.   Critical Care Management [CCM]
   4.   Total Medication Management [TMM]
   5.   Patient and Family, Rights and Education [PFRE]




                 Government of the People’s Republic of Bangladesh
                 Directorate General of Health Services (DGHS)
Draft | Hospital-Focused Standards | 5 Chapters


 • Hospital-focused standards section is further extended
   into another 5 chapters:

    1.   Quality and Risk Management [QRM]
    2.   Infections Control and Prevention [ICP]
    3.   Facility Safety and Equipment Management [FSEM]
    4.   Governance and HR Management [GHM]
    5.   Information and Communication [IAC]



                  Government of the People’s Republic of Bangladesh
                  Directorate General of Health Services (DGHS)
Patient Focus Standards| Chapter 1


  6 (six) Patient Safety [PSG] Goals
  PSG.1      Identify Patients Correctly
  PSG.2      Improve Effective Communication
  PSG.3      Improve the Safety of High-Alert Medications
  PSG.4      Ensure Correct-Site, Correct-Procedure, Correct-
             Patient Surgery
  PSG.5      Reduce the Risk of Hospital–Associated Infections
  PSG.6      Reduce the Risk of Patient’s Falls



                Government of the People’s Republic of Bangladesh
                Directorate General of Health Services (DGHS)
Patient Focus Standards| Chapter 2

Total Patient Management [TPM]
  •   Admission to the Hospital
  •   Continuity of Care
  •   Assessment of patient
  •   Laboratory Services
  •   Radiology and Diagnostic Imaging Services
  •   Uniform Care Delivery
  •   Care of High-Risk Patients and Provision of High-Risk Services
  •   Food and Nutrition Therapy
  •   End-of-Life Care
  •   Discharge, Referral, and Follow-Up
  •   Transfer of Patients | Transportation

                    Government of the People’s Republic of Bangladesh
                    Directorate General of Health Services (DGHS)
Patient Focus Standards| Chapter 3


 Critical Care Management [CCM]

  •   Management Responsibility
  •   Sedation Care
  •   Anesthesia Care
  •   Surgical Care




                  Government of the People’s Republic of Bangladesh
                  Directorate General of Health Services (DGHS)
Patient Focus Standards| Chapter 4


 Total Medication Management [TMM]

 •   Management Responsibility
 •   Selection and Procurement
 •   Storage
 •   Ordering and Transcribing
 •   Preparing and Dispensing
 •   Administration
 •   Monitoring




                  Government of the People’s Republic of Bangladesh
                  Directorate General of Health Services (DGHS)
Patient Focus Standards| Chapter 5

 Patient & Family, Rights & Education [PFRE]

 •   Patient and Family Rights
 •   Informed Consent
 •   Research
 •   Organ Donation
 •   Patient and Family Education




                   Government of the People’s Republic of Bangladesh
                   Directorate General of Health Services (DGHS)
Hospital-Focused Standards| Section 2 | Chapter 1

 Quality and Risk Management [QRM]

 •   Leadership and planning
 •   Design of Clinical and Managerial Processes
 •   Data Collection for Quality Measurement
 •   Analysis of Measurement Data
 •   Gaining and Sustaining Improvement




                   Government of the People’s Republic of Bangladesh
                   Directorate General of Health Services (DGHS)
Hospital-Focused Standards| Section 2 | Chapter 2

 Infection Control and Prevention [ICP]

 • Leadership and Coordination
 • Focus of the Program
 • Isolation Procedures
 • Barrier Techniques and Hand Hygiene
 • Integration of the Program with Quality Improvement and Patient
   Safety
 • Education of Staff about the Program




                  Government of the People’s Republic of Bangladesh
                  Directorate General of Health Services (DGHS)
Hospital-Focused Standards| Section 2 | Chapter 3

 Facility Safety and Equipment Management [FSME]

  •   Leadership and Coordination
  •   Safety and Security
  •   Hazardous Materials
  •   Disaster Readiness
  •   Fire Safety
  •   Medical Equipment
  •   Utility Systems
  •   Staff Education




                   Government of the People’s Republic of Bangladesh
                   Directorate General of Health Services (DGHS)
Hospital-Focused Standards| Section 2 | Chapter 4

 Governance & HR Management [GHM]

  •   Governance of the Organization
  •   Leadership of the Organization
  •   Direction of Departments and Services
  •   Organizational Ethics
  •   HR Planning
  •   Orientation and Education
  •   Medical Staff Credentials | Clinical Privileging
  •   Ongoing Monitoring and Evaluation of Medical Staff
  •   Nursing Staff Credentials
  •   Other Health Care Practitioners Credentials


                   Government of the People’s Republic of Bangladesh
                   Directorate General of Health Services (DGHS)
Hospital-Focused Standards| Section 2 | Chapter 5

 Information and Communication [IAC]

 • Communication with the Community
 • Communication with Patients and Families
 • Communication between Practitioners within and outside of the
   Organization
 • Leadership and Planning
 • Patient Clinical Record
 • Aggregate Data and Information




                  Government of the People’s Republic of Bangladesh
                  Directorate General of Health Services (DGHS)
THANK YOU




                                 For any queries or for more information :
Road 35 House 5, Gulshan 2| Dhaka 1212, Bangladesh | Tel: 880 9887561/9887925/8811888| Fax: 880 9887563
                                    www.fhi360.org | FHI 360 Face book

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Finalization of Hospital Accreditation Standards

  • 1. Workshop on Finalization of Hospital Accreditation Standards September 08, 2012 Government of the People’s Republic of Bangladesh Directorate General of Health Services (DGHS)
  • 2. Draft | Hospital Standards • The hospital standards are first divided into two major sections: 1. Patient-Focused Standards [5 chapters] 2. Hospital-Focused Standards [5 chapters] Government of the People’s Republic of Bangladesh Directorate General of Health Services (DGHS)
  • 3. Draft | Patient Focus Standards | 5 Chapters • Patient-focused standards section is extended into 5 chapters: 1. Patient Safety Goals [PSG] 2. Total Patient Management [TPM] 3. Critical Care Management [CCM] 4. Total Medication Management [TMM] 5. Patient and Family, Rights and Education [PFRE] Government of the People’s Republic of Bangladesh Directorate General of Health Services (DGHS)
  • 4. Draft | Hospital-Focused Standards | 5 Chapters • Hospital-focused standards section is further extended into another 5 chapters: 1. Quality and Risk Management [QRM] 2. Infections Control and Prevention [ICP] 3. Facility Safety and Equipment Management [FSEM] 4. Governance and HR Management [GHM] 5. Information and Communication [IAC] Government of the People’s Republic of Bangladesh Directorate General of Health Services (DGHS)
  • 5. Patient Focus Standards| Chapter 1 6 (six) Patient Safety [PSG] Goals PSG.1 Identify Patients Correctly PSG.2 Improve Effective Communication PSG.3 Improve the Safety of High-Alert Medications PSG.4 Ensure Correct-Site, Correct-Procedure, Correct- Patient Surgery PSG.5 Reduce the Risk of Hospital–Associated Infections PSG.6 Reduce the Risk of Patient’s Falls Government of the People’s Republic of Bangladesh Directorate General of Health Services (DGHS)
  • 6. Patient Focus Standards| Chapter 2 Total Patient Management [TPM] • Admission to the Hospital • Continuity of Care • Assessment of patient • Laboratory Services • Radiology and Diagnostic Imaging Services • Uniform Care Delivery • Care of High-Risk Patients and Provision of High-Risk Services • Food and Nutrition Therapy • End-of-Life Care • Discharge, Referral, and Follow-Up • Transfer of Patients | Transportation Government of the People’s Republic of Bangladesh Directorate General of Health Services (DGHS)
  • 7. Patient Focus Standards| Chapter 3 Critical Care Management [CCM] • Management Responsibility • Sedation Care • Anesthesia Care • Surgical Care Government of the People’s Republic of Bangladesh Directorate General of Health Services (DGHS)
  • 8. Patient Focus Standards| Chapter 4 Total Medication Management [TMM] • Management Responsibility • Selection and Procurement • Storage • Ordering and Transcribing • Preparing and Dispensing • Administration • Monitoring Government of the People’s Republic of Bangladesh Directorate General of Health Services (DGHS)
  • 9. Patient Focus Standards| Chapter 5 Patient & Family, Rights & Education [PFRE] • Patient and Family Rights • Informed Consent • Research • Organ Donation • Patient and Family Education Government of the People’s Republic of Bangladesh Directorate General of Health Services (DGHS)
  • 10. Hospital-Focused Standards| Section 2 | Chapter 1 Quality and Risk Management [QRM] • Leadership and planning • Design of Clinical and Managerial Processes • Data Collection for Quality Measurement • Analysis of Measurement Data • Gaining and Sustaining Improvement Government of the People’s Republic of Bangladesh Directorate General of Health Services (DGHS)
  • 11. Hospital-Focused Standards| Section 2 | Chapter 2 Infection Control and Prevention [ICP] • Leadership and Coordination • Focus of the Program • Isolation Procedures • Barrier Techniques and Hand Hygiene • Integration of the Program with Quality Improvement and Patient Safety • Education of Staff about the Program Government of the People’s Republic of Bangladesh Directorate General of Health Services (DGHS)
  • 12. Hospital-Focused Standards| Section 2 | Chapter 3 Facility Safety and Equipment Management [FSME] • Leadership and Coordination • Safety and Security • Hazardous Materials • Disaster Readiness • Fire Safety • Medical Equipment • Utility Systems • Staff Education Government of the People’s Republic of Bangladesh Directorate General of Health Services (DGHS)
  • 13. Hospital-Focused Standards| Section 2 | Chapter 4 Governance & HR Management [GHM] • Governance of the Organization • Leadership of the Organization • Direction of Departments and Services • Organizational Ethics • HR Planning • Orientation and Education • Medical Staff Credentials | Clinical Privileging • Ongoing Monitoring and Evaluation of Medical Staff • Nursing Staff Credentials • Other Health Care Practitioners Credentials Government of the People’s Republic of Bangladesh Directorate General of Health Services (DGHS)
  • 14. Hospital-Focused Standards| Section 2 | Chapter 5 Information and Communication [IAC] • Communication with the Community • Communication with Patients and Families • Communication between Practitioners within and outside of the Organization • Leadership and Planning • Patient Clinical Record • Aggregate Data and Information Government of the People’s Republic of Bangladesh Directorate General of Health Services (DGHS)
  • 15. THANK YOU For any queries or for more information : Road 35 House 5, Gulshan 2| Dhaka 1212, Bangladesh | Tel: 880 9887561/9887925/8811888| Fax: 880 9887563 www.fhi360.org | FHI 360 Face book