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Integrating Pharmacists within ACCHSs to improve
chronic disease management
(IPAC) Project
Dr Deb Smith and Dr Erik Biros on behalf of the IPAC Project Team
NACCHO Members Conference, Brisbane, 1st November 2018
Pharmaceutical Society of
Australia
National Aboriginal Community
Controlled Health Organisation
College of Medicine and Dentistry,
James Cook University
Contract signatory with the
Department of Health. Primarily
responsible for pharmacist
recruitment, training, and support.
Partner responsible for
coordinating contracts,
relationships and
operations involving ACCHSs and
Affiliates. Facilitates project
governance and leadership.
Partner responsible for trial design
and the coordination of project
evaluation and analysis of process,
outcome, and economic
evaluation.
Ms Deb Bowden Dr Dawn Casey;
Mr Mike Stephens
Associate Professor Sophia Couzos
Project Partners
Project Sponsor
The financial sponsor of this Project is the Australian Government Department of Health, under
the Pharmacy Trials Program (Tranche 2) funding as part of the 6th Community Pharmacy
Agreement (6CPA).
The 6CPA is a five-year agreement (to June 2020) between the Commonwealth of Australia (as
represented by the Department of Health) and the Pharmacy Guild of Australia.
Project Objective
• To explore if quality of care outcomes for Aboriginal and/or Torres Strait Islander adult patients
with chronic disease can be improved by integrating a practice pharmacist within the primary
health care team of Aboriginal Community Controlled Health Services (ACCHSs), when compared
with prior care.
Expected Outcomes
• Improved chronic disease outcomes;
• Improved prescribing by doctors;
• Improvements in health service activity related
to medicines use;
• Cost-effectiveness analysis.
Members of the Steering Committee and Project Operational Team.
Project Outcome Measures
• Primary outcomes:
• improvements in quality of care outcomes (biomedical measures such as BP, HbA1c, lipids, CV risk
assessment (levels and risk) in patients with chronic disease.
• Secondary outcomes:
• improvements in other quality of care outcomes:
• Prescribing indices (Medication Appropriateness Index, measures of overuse, and assessment
of underutilization of medicines)
• Home medication reviews (HMR) (MBS 900 claims), and other medication reviews (‘non-HMR’
and ‘follow-up to a non-HMR’)
• Health service utilisation indices (MBS items 721, 723, etc)
• Patient survey scores for adherence and ‘reasons for non-adherence’
• Patient and stakeholder perceptions (ie ACCHS staff, IPAC pharmacists, community pharmacy)
• cost-effectiveness analysis
Project Governance Structure
Study Design and Intervention
• Interventional, pragmatic, non-randomised, pre and post study with a cost-effectiveness analysis,
where the pharmacist intervention will be added to standard primary health care practice within
ACCHSs.
• Adhering to community-based participatory research (CBPR) principles.
• Pragmatic trials seek to determine if interventions work under usual conditions rather than under
ideal conditions - vital for the generalisability of the project.
• Registered practice pharmacist integrated within the primary health care team of an ACCHS
• 15-month intervention period (aggregated to represent 0.57 FTE pharmacist per site)
• Up to 22 ACCHSs in Queensland, Northern Territory, Victoria
• Sites geographically spread (urban, regional, remote)
Project Timelines
3 phases:
• Establishment phase – ethics, site recruitment, pharmacist recruitment
• Implementation Phase - started in August 2018 (15 months)
• Analysis and Reporting - final report due April 2020
2017
Dec Jan Feb March April May June July Aug Sept Oct Nov Dec Jan Feb March Apr May June July Aug Sept Oct Nov Dec Jan Feb March April May
ESTABLISHMENTPHASE IMPLEMENTATION PHASE ANALYSIS AND REPORTING PHASE
Tranche 1: 6 pharmacists commenced onsite
Tranche 2: 8 pharmacists commenced onsite
Tranche 3: 5 pharmacists commenced onsite
Tranche 4: 3 pharmacists scheduled to commence
2018 2019 2020
Pharmacists 10 Core Roles
• Medication Management Reviews
• Team-based collaboration
• Medication adherence assessment & support
• Medication Appropriateness Index and Assessment of Underutilisation
• Preventative health care
• Drug Utilisation Review
• Education and training
• Medicines information service
• Medicines stakeholder liaison
• Transitional care
Patient -
related activity
Practice - related
activity
(health professionals
& systems)
Patient Inclusion Criteria
• Aged 18 years of age and over with:
• Cardiovascular disease (coronary heart disease, stroke,
hypertension, dyslipidaemia and any other CV disease),
• Type 2 diabetes mellitus,
• Chronic kidney disease,
• Other chronic conditions at high risk of
developing medication- related problems
(e.g. polypharmacy).
• Patient consent is required
• All patient data is de-identified
• Promotional material developed
Health Systems Assessment
Section Characteristic
A General characteristics of IPAC sites (eg size, location, etc)
B FTE Staff employed (doctors, nurses, AHWs, etc)
C FTE Allied health employed and type
D Access to allied health in the local community (eg average drive-time)
E Access to specialists in the local community (eg average drive-time)
F Community engagement (pharmacy, hospitals, other partnerships?)
G Other engagement (research, Healthcare Homes, CQI partners)
H Quality of communication with hospital system, specialists, PHNs
I Quality of communication with community pharmacy
J Care planning
K Systems for clinical management and chronic disease care
L Resources used routinely
M Economic characteristics of the service
Pharmacists Logbook
• Unique domain name www.ipac.net.au
• Secured, only pharmacists and project partners can access
• Custom built data entry and real-time data management system
developed for JCU (Copyright: Commonline Pty Ltd)
• Data source for JCU evaluation
• Pharmacists enter data
• Assists IPAC Pharmacists to manage their activity
• PSA can audit and track pharmacists activity
• Simple to use
GRHANITE TM
• Pharmacists have full access to clinical information systems (CIS)
• JCU subcontracted the Research Information Technology Unit, Faculty of Medicine, Dentistry &
Health Sciences, Melbourne Medical School, at the University of Melbourne to use the GRHANITE
data extraction tool from two CISs (Best Practice and Communicare)
• Associate Professor Douglas Boyle (developer) is a member of the JCU evaluation team
• Minimally intrusive, pre-programmed, automatic, weekly extraction in Microsoft SQL format
• Data is extracted ONLY from consented participants (opt-in)
• Only ethics approved data is extracted
• Data is de-identified
Qualitative Measures
• General analysis – HSAs and Pharmacist Logbook
• Site Visits - Sites can nominate now! Close on 23rd November 2018.
• 3 sites in total - one in each jurisdiction (Qld, Vic and NT)
• Qualitative researcher/s will attend on site for 3-4 days (June-October 2019)
• Data collection activities will be undertaken with:
• the IPAC pharmacist (in-depth interview and observation for a day)
• site staff (focus group and/or interviews)
• patients (focus group and/or interviews, including one in-depth interview).
• Remote data collection using technology
• interviews with IPAC pharmacists not involved in the site visits
• online survey for GPs within the IPAC sites and local community pharmacists
Current Status
• GRHANITE site acceptance testing completed for Best Practice and Communicare, installations
now being rolled out in all ACCHSs
• First patient recruited, 9th August 2018!
• 150 patients recruited at baseline
States Number of
ACCHSs involved
Sites Pharmacists
contracted
PSA
employee
Community
pharmacists
Northern Territory 6 8 5 3 4
Queensland 7 9 9 7 2
Victoria 6 7 7 7 0
TOTAL 19 24 23 17 6
Recruited Sites - Distribution
Retrieval data from CIS using the GRHANITE extraction tool
Health System Assessment – Baseline Data
1
2
3
4
5
6
7
8
9
10
Delivery system design
Links with community,
other health services and
other services
Organisational influence
and integration
Information system and
decision support
Self-management support
Figure 1: One21seventy systems assessment scores
IPAC Logbook – Baseline Data
PATIENT LEVEL SERVICE NUMBER
No of patients who have
received each service:
N-MARS 145
HMR 12
Non-HMR 13
Follow-up to either HMR or non-HMR 5
MAIs 23
AOUs (from MAI, HMR and non-HMR) 32
Education and Training – written information for patients 1
Education and Training – conducted workshop (patients/community) 1
PRACTICE LEVEL SERVICES NUMBER
No of events:
Education and Training – written information for the clinic 2
Education and Training – participated in workshop 2
Education and Training – conducted workshop (staff) 1
Team-Based Collaborations 57
Drug Utilisation Reviews 0
Medicines Information Services 68
Stakeholder Liaison – Contacts with Community Pharmacy 120
Stakeholder Liaison – Liaison Plans developed 0
Transitional Care 17
Patients Baseline Data
For Further Information:
NACCHO
• Ms Fran Vaughan – Project Coordinator: Fran.Vaughan@naccho.org.au
• Ms Alice Nugent – Project Coordinator: Alice.Nugent@nacho.org.au
PSA
• Ms Hannah Loller – Project Manager: Hannah.Loller@psa.org.au
• Ms Megan Tremlett – Project Manager: Megan.Tremlett@psa.org.au
JCU
• Dr Deb Smith - Project Manager: Deb.Smith@jcu.edu.au
• Dr Erik Biros - Biostatistician: Erik.Biros@jcu.edu.au
• Assoc Prof Sophia Couzos - Evaluation Lead: Sophia.Couzos@jcu.edu.au

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NACCHO 2018 National Conference – Project Reference Group Meeting

  • 1. Integrating Pharmacists within ACCHSs to improve chronic disease management (IPAC) Project Dr Deb Smith and Dr Erik Biros on behalf of the IPAC Project Team NACCHO Members Conference, Brisbane, 1st November 2018
  • 2. Pharmaceutical Society of Australia National Aboriginal Community Controlled Health Organisation College of Medicine and Dentistry, James Cook University Contract signatory with the Department of Health. Primarily responsible for pharmacist recruitment, training, and support. Partner responsible for coordinating contracts, relationships and operations involving ACCHSs and Affiliates. Facilitates project governance and leadership. Partner responsible for trial design and the coordination of project evaluation and analysis of process, outcome, and economic evaluation. Ms Deb Bowden Dr Dawn Casey; Mr Mike Stephens Associate Professor Sophia Couzos Project Partners
  • 3. Project Sponsor The financial sponsor of this Project is the Australian Government Department of Health, under the Pharmacy Trials Program (Tranche 2) funding as part of the 6th Community Pharmacy Agreement (6CPA). The 6CPA is a five-year agreement (to June 2020) between the Commonwealth of Australia (as represented by the Department of Health) and the Pharmacy Guild of Australia.
  • 4. Project Objective • To explore if quality of care outcomes for Aboriginal and/or Torres Strait Islander adult patients with chronic disease can be improved by integrating a practice pharmacist within the primary health care team of Aboriginal Community Controlled Health Services (ACCHSs), when compared with prior care. Expected Outcomes • Improved chronic disease outcomes; • Improved prescribing by doctors; • Improvements in health service activity related to medicines use; • Cost-effectiveness analysis. Members of the Steering Committee and Project Operational Team.
  • 5. Project Outcome Measures • Primary outcomes: • improvements in quality of care outcomes (biomedical measures such as BP, HbA1c, lipids, CV risk assessment (levels and risk) in patients with chronic disease. • Secondary outcomes: • improvements in other quality of care outcomes: • Prescribing indices (Medication Appropriateness Index, measures of overuse, and assessment of underutilization of medicines) • Home medication reviews (HMR) (MBS 900 claims), and other medication reviews (‘non-HMR’ and ‘follow-up to a non-HMR’) • Health service utilisation indices (MBS items 721, 723, etc) • Patient survey scores for adherence and ‘reasons for non-adherence’ • Patient and stakeholder perceptions (ie ACCHS staff, IPAC pharmacists, community pharmacy) • cost-effectiveness analysis
  • 7. Study Design and Intervention • Interventional, pragmatic, non-randomised, pre and post study with a cost-effectiveness analysis, where the pharmacist intervention will be added to standard primary health care practice within ACCHSs. • Adhering to community-based participatory research (CBPR) principles. • Pragmatic trials seek to determine if interventions work under usual conditions rather than under ideal conditions - vital for the generalisability of the project. • Registered practice pharmacist integrated within the primary health care team of an ACCHS • 15-month intervention period (aggregated to represent 0.57 FTE pharmacist per site) • Up to 22 ACCHSs in Queensland, Northern Territory, Victoria • Sites geographically spread (urban, regional, remote)
  • 8. Project Timelines 3 phases: • Establishment phase – ethics, site recruitment, pharmacist recruitment • Implementation Phase - started in August 2018 (15 months) • Analysis and Reporting - final report due April 2020 2017 Dec Jan Feb March April May June July Aug Sept Oct Nov Dec Jan Feb March Apr May June July Aug Sept Oct Nov Dec Jan Feb March April May ESTABLISHMENTPHASE IMPLEMENTATION PHASE ANALYSIS AND REPORTING PHASE Tranche 1: 6 pharmacists commenced onsite Tranche 2: 8 pharmacists commenced onsite Tranche 3: 5 pharmacists commenced onsite Tranche 4: 3 pharmacists scheduled to commence 2018 2019 2020
  • 9. Pharmacists 10 Core Roles • Medication Management Reviews • Team-based collaboration • Medication adherence assessment & support • Medication Appropriateness Index and Assessment of Underutilisation • Preventative health care • Drug Utilisation Review • Education and training • Medicines information service • Medicines stakeholder liaison • Transitional care Patient - related activity Practice - related activity (health professionals & systems)
  • 10. Patient Inclusion Criteria • Aged 18 years of age and over with: • Cardiovascular disease (coronary heart disease, stroke, hypertension, dyslipidaemia and any other CV disease), • Type 2 diabetes mellitus, • Chronic kidney disease, • Other chronic conditions at high risk of developing medication- related problems (e.g. polypharmacy). • Patient consent is required • All patient data is de-identified • Promotional material developed
  • 11. Health Systems Assessment Section Characteristic A General characteristics of IPAC sites (eg size, location, etc) B FTE Staff employed (doctors, nurses, AHWs, etc) C FTE Allied health employed and type D Access to allied health in the local community (eg average drive-time) E Access to specialists in the local community (eg average drive-time) F Community engagement (pharmacy, hospitals, other partnerships?) G Other engagement (research, Healthcare Homes, CQI partners) H Quality of communication with hospital system, specialists, PHNs I Quality of communication with community pharmacy J Care planning K Systems for clinical management and chronic disease care L Resources used routinely M Economic characteristics of the service
  • 12. Pharmacists Logbook • Unique domain name www.ipac.net.au • Secured, only pharmacists and project partners can access • Custom built data entry and real-time data management system developed for JCU (Copyright: Commonline Pty Ltd) • Data source for JCU evaluation • Pharmacists enter data • Assists IPAC Pharmacists to manage their activity • PSA can audit and track pharmacists activity • Simple to use
  • 13. GRHANITE TM • Pharmacists have full access to clinical information systems (CIS) • JCU subcontracted the Research Information Technology Unit, Faculty of Medicine, Dentistry & Health Sciences, Melbourne Medical School, at the University of Melbourne to use the GRHANITE data extraction tool from two CISs (Best Practice and Communicare) • Associate Professor Douglas Boyle (developer) is a member of the JCU evaluation team • Minimally intrusive, pre-programmed, automatic, weekly extraction in Microsoft SQL format • Data is extracted ONLY from consented participants (opt-in) • Only ethics approved data is extracted • Data is de-identified
  • 14. Qualitative Measures • General analysis – HSAs and Pharmacist Logbook • Site Visits - Sites can nominate now! Close on 23rd November 2018. • 3 sites in total - one in each jurisdiction (Qld, Vic and NT) • Qualitative researcher/s will attend on site for 3-4 days (June-October 2019) • Data collection activities will be undertaken with: • the IPAC pharmacist (in-depth interview and observation for a day) • site staff (focus group and/or interviews) • patients (focus group and/or interviews, including one in-depth interview). • Remote data collection using technology • interviews with IPAC pharmacists not involved in the site visits • online survey for GPs within the IPAC sites and local community pharmacists
  • 15. Current Status • GRHANITE site acceptance testing completed for Best Practice and Communicare, installations now being rolled out in all ACCHSs • First patient recruited, 9th August 2018! • 150 patients recruited at baseline States Number of ACCHSs involved Sites Pharmacists contracted PSA employee Community pharmacists Northern Territory 6 8 5 3 4 Queensland 7 9 9 7 2 Victoria 6 7 7 7 0 TOTAL 19 24 23 17 6
  • 16. Recruited Sites - Distribution
  • 17.
  • 18.
  • 19.
  • 20. Retrieval data from CIS using the GRHANITE extraction tool
  • 21. Health System Assessment – Baseline Data 1 2 3 4 5 6 7 8 9 10 Delivery system design Links with community, other health services and other services Organisational influence and integration Information system and decision support Self-management support Figure 1: One21seventy systems assessment scores
  • 22. IPAC Logbook – Baseline Data PATIENT LEVEL SERVICE NUMBER No of patients who have received each service: N-MARS 145 HMR 12 Non-HMR 13 Follow-up to either HMR or non-HMR 5 MAIs 23 AOUs (from MAI, HMR and non-HMR) 32 Education and Training – written information for patients 1 Education and Training – conducted workshop (patients/community) 1 PRACTICE LEVEL SERVICES NUMBER No of events: Education and Training – written information for the clinic 2 Education and Training – participated in workshop 2 Education and Training – conducted workshop (staff) 1 Team-Based Collaborations 57 Drug Utilisation Reviews 0 Medicines Information Services 68 Stakeholder Liaison – Contacts with Community Pharmacy 120 Stakeholder Liaison – Liaison Plans developed 0 Transitional Care 17
  • 24. For Further Information: NACCHO • Ms Fran Vaughan – Project Coordinator: Fran.Vaughan@naccho.org.au • Ms Alice Nugent – Project Coordinator: Alice.Nugent@nacho.org.au PSA • Ms Hannah Loller – Project Manager: Hannah.Loller@psa.org.au • Ms Megan Tremlett – Project Manager: Megan.Tremlett@psa.org.au JCU • Dr Deb Smith - Project Manager: Deb.Smith@jcu.edu.au • Dr Erik Biros - Biostatistician: Erik.Biros@jcu.edu.au • Assoc Prof Sophia Couzos - Evaluation Lead: Sophia.Couzos@jcu.edu.au

Editor's Notes

  1. Based on FTE pharmacists and size of the practice: 0.2FTE pharmacist base allocation and a proportional allocation related to the total number of patients/site Total of 12.54 FTE pharmacists (all sites) for 15 months (for an average of 0.57 FTE per site) Target of 4 patients/day/1.0 FTE first 4-5 months (phase 1) of implementation phase, with follow-up conducted in the remaining 10 months (phase 2). Estimate ~5000 patients.