Final Ppt 2 Feb11 V2
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CA Communications provides managed IT services and solutions to businesses, including online inventory management, voice/data procurement, telecom equipment service and support, and IT consulting. As a "one-stop partner", CA represents multiple carriers and manufacturers in order to integrate solutions while minimizing business impacts. CA aims to reduce clients' IT costs through strategic partnerships and acting as an extension of their IT departments.
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Steve Rowland is the Business Development contact at eXceeding. eXceeding's mission is to ensure technology is an asset, not a problem for clients. They identify the correct service/solution and secure it at the best price. Their six core values are understanding expectations, acting with integrity, bridging technology and business, sourcing solutions impartially, saving clients money, and creating lasting relationships. eXceeding was founded to address flaws in how clients work with ICT providers. They help clients overcome not knowing what they don't know by providing services like IT spend reduction, tender services, consulting, and sourcing flexible consulting skills.
Firstnet Playbook
Firstnet is a leading IT infrastructure and communications services provider that brings together various technologies to design customized solutions for its customers. It advises organizations on IT strategy, implements appropriate solutions, and centrally manages customers' infrastructures to improve efficiency and reduce costs. Firstnet offers a full range of services including networking, data centers, workplace solutions, and managed services, with the goal of enabling its customers' users and businesses through technology.
Remote Access Storyboard 2.0
Remote Access is a company founded in 2004 and headquartered in Kuwait that provides indoor and outdoor wireless solutions. It has expanded from a small team to include engineers, technicians, business experts, and consultants. The company aims to make technology an asset rather than a problem for businesses.
PAETEC Accelerated ROI Strategies
This document discusses strategic partnership opportunities between PAETEC, a telecommunications solutions provider, and other companies. It outlines PAETEC's services, size, and national network presence. Key partnership strategies discussed include leveraging PAETEC's product portfolio and sales expertise, exceeding customer expectations, and driving more revenue. The document also details PAETEC's Equipment for Services programs that provide financing incentives for customer technology upgrades in exchange for long-term service agreements.
IP Integration Transforming Customer Engagement
This document discusses IP Integration and the services it provides related to contact centers and customer engagement. It describes IP Integration's expertise in contact center technologies, compliance, omni-channel capabilities, reporting and analytics, and self-service solutions. The company aims to keep customers at the heart of everything it does to help clients meet business goals and transform customer engagement.
Clearsignal 2009 Presentation Show
ClearSignal Networks is a leading network integration and solutions provider for AT&T, Verizon, PAETEC, and Broadvox. They consult with clients to design complex networking systems, typically saving clients between 10-20% versus their current expenditures. ClearSignal manages the entire process from analysis and quoting to implementation and ongoing technical support.
411 Technologies Overview
411 Technologies is a technology consulting company that offers hosted IT solutions as an alternative to on-premise software. Their hosted solutions provide benefits such as reduced IT costs, reliable support from IT experts, easy deployment and scalability. The document discusses their services, considerations for choosing a hosted solution, and how hosted IT can help businesses focus on their goals rather than unpredictable IT issues. It encourages readers to assess their needs and try 411 Technologies' services.
Telecommunications Assistance
This lide gives you an overview of the many Telecom services available to you via Bottom Line Solutions
About Ytel (1)
Ytel is a leading provider of cloud-based communications solutions for businesses, with its own network built from the ground up. It strives to provide customers with the highest quality of service and reliability through its network that manages over 10 billion interactions annually. Ytel's solutions are powered by its cloud-based network and include contact center software, APIs to integrate communications needs, and applications to customize solutions for businesses.
TA Networks Solutions & Services
TA Networks is a telecommunications solutions provider that offers phone systems, unified communications, wireless internet, hosted solutions, phone and internet services, and business computing solutions. They pride themselves on their customer satisfaction, reliability of their solutions, and competitive pricing. Their process involves consulting with clients to understand their needs, identifying challenges, selecting and implementing solutions, and providing ongoing support.
Managed IT Services - What are they.ppsx
“Managed Services is the proactive management of an IT (Information Technology) asset or object, by a third party typically known as a MSP, on behalf of a customer. The operative distinction that sets apart a MSP is the proactive delivery of service, as compared to reactive IT services.”
MSP Alliance
(International Association of Cloud and Managed Service Providers).
A good MSP makes a point of fully understanding your business and its unique demands. Their team embed themselves into your business as the IT Department that you don’t have; or provide the specialist expertise your internal team needs.
Services provided include:
IT helpdesk support
Proactive monitoring & maintenance
Supplier management
Security Management
IT Strategy design and implementation
IT Governance
Cloud Services
VoIP services
For businesses, small or large, who want the best performance and cost benefit from their IT investment, Penntech IT Solutions provides innovative IT solutions, to support your budget constraints. We make a point of fully understanding your business and its unique demands. We embed ourselves into your business as the IT Department that you don’t have; or the provide the specialist expertise that your current team doesn’t have.
We are unique for the following reasons:
We don’t tie our clients into long-term contracts | we don’t feel the need to
We don’t enforce our technical stack on you | each client’s needs are bespoke and we work for you
We have 5* Google ratings from genuinely satisfied clients
80% of our growth has been through current client referrals | that makes us really proud!
We set ourselves apart from other IT Support providers through our customer obsession, passion for innovation, and commitment to service excellence. Everyone could say that but just ask our current Clients.
Call us on: 02033 711 810
Email: hello@penntech-it.com
Contact Centre as a Service Brochure FINAL
Contact Centre-as-a-Service (CCaaS) is a cloud-based contact center solution provided by Dimension Data that offers best-in-class functionality through technology integration. CCaaS provides flexibility and scalability without large upfront investments, allowing companies to pay only for resources used. Several large companies have implemented CCaaS successfully to improve customer service, increase sales, and gain business agility.
True Choice Telecom
TrueChoice is a telecommunications company that provides hosted VoIP, cabling, wiring, voice, and data services for small, mid-size, and large businesses. They conduct an analysis of a client's current services and costs, get proposals from providers that match the client's needs, and implement new equipment and services to save clients money and improve their service while ensuring a seamless transition. Customers praise TrueChoice for adding capabilities while slashing costs, being true partners, and providing the technology services needed without having to worry about telecom services.
IPI-Brochure-Final
This document discusses how IP Integration can help companies transform their customer engagement through contact center and IT solutions. It provides an overview of IP Integration's services such as contact center solutions, unified communications, network services, IT services, and consultancy. These services include contact center technologies, compliance solutions, omni-channel capabilities, reporting and analytics, and self-service options to improve the customer experience.
Managed Services Support
The document discusses Apollo Health Street's strategic support solutions for managing customer service desks. It provides examples of several clients who outsource their service desk operations to Apollo. Apollo claims to have experience handling over 1 million calls per year through its focus on people, processes, technology and cost competitiveness. The summaries of individual clients highlight the services Apollo provides, such as technical support, monitoring and added value services.
ICT eGuide: Want to switch foundation technology for operational efficiencies...
How to plan UK communications infrastructure with foundation technology across telecoms, business broadband and networks utilising cloud, fibre and PWANs or SD WAN.
Alpha & Omega Presentation
Alpha & Omega Computer & Network Services is a state of the art Managed Services Provider (MSP). We specialize in comprehensive information technology management and support services for small and mid-sized businesses. Since 1999, our clients have enjoyed 100 combined years of deep industry insight to ensure increasing automation, capacity and efficiency in technology.
Corporate Advantage Ppt 2009 Final
Learn more about our premier Corporate Advantage customized solution for your mutli-location telecom needs
TOPs Presentation V21
Telecom Optimization Partners provides auditing and optimization services to review clients' telecom expenses on a contingency basis. They analyze invoices, contracts, rates, and usage to identify billing errors and propose alternative providers and plans to reduce costs. Their analysis is performed off-site using proprietary software. They develop an inventory of clients' telecom services and share cost savings for 24 months before savings are fully realized by the client.
TelePacific Company Snapshot
The document discusses TelePacific, a communications solutions provider that offers connectivity, cloud, and continuity solutions tailored to businesses' needs. It summarizes TelePacific's experience, leadership, commitment to customer service, and financial performance. TelePacific aims to exceed customers' expectations and ensure their communications and data are always running and secure.
Similar to Final Ppt 2 Feb11 V2 (20)
ICT eGuide: Want to switch foundation technology for operational efficiencies...
ICT eGuide: Want to switch foundation technology for operational efficiencies...
Final Ppt 2 Feb11 V2
- 1. Keeping Your Business Connected
- 2. Managed Services Online Inventory Management Voice / Data Procurement Telecom Equipment Service And Support IT Consulting
- 3. Who We Are Simplifiers We provide simple, common sense solutions, tailored to your business needs. Integrators Leveraging a cast of thousands, our broad ranging expertise allows for seamless integration while minimizing the impact on your organization. Cost Savers Whether you are looking to reduce your current IT spend, or are looking for business enhancers, we deliver solutions that drive dollars to your bottom line. Solution Providers We provide solutions for your organization, without focusing on a specific carrier or brand. You choose the right products to meet specific needs. Problem Solvers CA is a principal managed organization and is your “one-stop” partner for all of your IT needs. Innovators CA represents all major carriers and manufacturers. Strategic partnerships allow us to work across the range of IT technologies and solutions.
- 5. The CA Advantage Telco Carrier Hardware Provider Telco Carrier Telco Carrier Hardware Provider Hardware Provider Hardware Provider Telco Carrier Service Provider Service Provider Service Provider Service Provider XYZ Company Multiple Solutions, One Partner: CA Communications
- 6. 30 Carriers, 10,000 technicians, leading manufacturers, a proactive executive team and a centralized web portal to manage it all for you. One Company.
- 7. The Benefits We Provide Carrier / Manufacturer Agnostic Extension of Client’s Existent IT Department Full IT Gamut of Tailored Business Solutions Best in Industry Product Offerings Principle Managed, Collaborative Service Network of Thousands of Certified Technicians Direct Savings to the Bottom Line; Typically 10% – 20% Single Partner for All Telco and IT Needs The CA Approach Will Work Across Any and All Client Companies
- 9. Carrier / Partner Examples
- 12. Your level of service will not decrease, your spend will. At a minimum, you will receive the same level of service (often times better) at a lower cost. CA has a close relationship with all major carriers. We use our knowledge and leverage to provide tailored solutions for our clients. We do the work for you so can focus on your business. You gain a strategic partner in CA Communications. Consider us a true extension of your IT function. When you contact CA, an IT professional will be there to resolve issues and provide expert assistance. CA’s “Value Add” : The Bottom Line