The document summarizes the history and operations of Ferrero, an Italian confectionery company founded in 1946. It started as a small patisserie in Italy and has since expanded globally through acquisitions and new factories, becoming the 22nd most reputable company in the world with $10.6 billion in annual revenue. Ferrero is known for its Nutella product and operates 18 factories worldwide with 25,000 employees. The company values innovation, entrepreneurship, and social responsibility.

1. THE STORY

2. $10.6 BILLION PER YEAR
FERRERO, STARTED AS A SMALL PATISSERIE IN ALBA, ITALY IN 1946 BY
THE FERRERO FAMILY. IN 1956 IT SET UP A LARGE PLANT IN GERMANY
WHICH WAS SOON FOLLOWED BY EXPANSIONS ALL OVER EUROPE. IN
1963, NUTELLA WAS LAUNCHED WHICH IS BY FAR FERRERO’S HIGHEST
SELLING PRODUCT. TODAY FERRERO IS THE 22ND MOST REPUTABLE
COMPANY IN THE WORLD AND HAS RECENTLY ACQUIRED THORN
TONS AND OLTAN.
A WORLDWIDE SUCCESS
18 FACTORIES WORLDWIDE
25,000 EMPLOYEES
18.9% MARKET SHARE

3. CORE VALUES

4. LOYALTY AND TRUST

5. RESPECT AND RESPONSIBILITY

6. INTEGRITY AND SOBRIETY

7. PASSION FOR RESEARCH AND INNOVATION

8. ENTREPRENEURSHIP

9. WORK, CREATE, DONATE

10. MARKETING MIX

11. PRODUCT

12. PRICE

13. PROMOTION

14. PLACE

15. COMPETITION

18. Q.) EVALUATE FERRERO AUSTRALIA’S DECISION TO INVEST IN THE HAZELNUT FARM.
WHAT ARE THE KEY REASONS FOR DOING THIS?
Australia, is an emerging market where people have the capacity to
buy chocolates at a premium rate. Thus, before entering into Asia-
Pacific Ferrero experimented in Australia. The decision to invest in
Hazelnut Farms in Australia is good one, which is going to benefit
Ferrero in later stages.
Some of the Key Reasons for doing this are :-
•Australia, is one of the emerging markets .
•The investment will boost the state’s economy
•The investment will provide employment
•It also encourages the other farms to grow hazelnut.
•Ferrero builds on it’s quality supply of hazelnuts.
•Local supply of hazelnuts will reduce other manufacturing
related costs.

19. Q.) HOW CAN FERRERO USE NEW TECHNOLOGY TO MARKET IT’S PRODUCTS BETTER?
•Ferrero can create brand awareness and build long-term
relationships among their existing customer.
•Social Media and Web or Mobile based tools could be used for
sharing and discussing information.
•Blogs could be built.
•Ferrero should focus on Mobile Marketing.
•Ferrero can add QR codes to it’s Advertisements and websites.

20. SUMMARY

21. DISCLAIMER
This Presentation is Created by Shantanu Garg from SRM
Kattankulathur during a Marketing Internship under Prof.
Sameer Mathur from IIM Lucknow.