Feedback with Manners Product League
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This document provides tips for giving effective feedback to others in both personal and professional relationships. It emphasizes the importance of communicating feedback respectfully and focusing on the value or impact rather than criticizing the person. Key tips include asking how the other person wants feedback, avoiding assumptions, choosing the right time and place, and being willing to acknowledge any mistakes in your own delivery of feedback.
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Nonverbal Communication Survey of Communication Study chpt. 3.docx
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Survey of Communication Study chpt. 3
https://en.wikibooks.org/wiki/Survey_of_Communication_Study
Discussion and Definition of Nonverbal
Functions of nonverbal communication
Types of Nonverbal communication
Haptics
Proxemics
Chronemics
Personal Appearance, Objects and Artifacts
Environment
Paralanguage
Silence
Agenda
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What can you say with a handshake?
The Art of the Handshake
Do you see anything wrong with this handshake?
When Microsoft founder Bill Gates shook hands with South Korea President Park Geun-hye, the country was outraged!
Why?
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What is she saying?
One person will be the actor and the other person will be the guesser
The actor will face the screen or have the list of 10 actions on the next page in front of them
The Actor is to act out the phrases nonverbally without using any spoken words
The guesser’s job is just that-guess that your partner is trying to convey
Guessers write down your answers and number them #1-10
See how many messages you can accurately convey without using any spoken words
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Ask a friend to do this with you…
1. Shame on you
2. What time is it?
3. Sit next to me
4. Calm down
5. I can’t hear you
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7. I’m glad that is over
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10. I’m tired
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Only Actors look at the screen now
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If someone asks you a question, instead of a verbal reply “yes” and a head-nod, you may choose to simply nod your head without the accompanying verbal message
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Nonverbal Communication Survey of Communication Study chpt. 3.docx
Nonverbal Communication
Survey of Communication Study chpt. 3
https://en.wikibooks.org/wiki/Survey_of_Communication_Study
Discussion and Definition of Nonverbal
Functions of nonverbal communication
Types of Nonverbal communication
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Proxemics
Chronemics
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Paralanguage
Silence
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What can you say with a handshake?
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Do you see anything wrong with this handshake?
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Nonverbal communication = any meaning conveyed through sounds, behaviors, and artifacts other than words
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What is she saying?
One person will be the actor and the other person will be the guesser
The actor will face the screen or have the list of 10 actions on the next page in front of them
The Actor is to act out the phrases nonverbally without using any spoken words
The guesser’s job is just that-guess that your partner is trying to convey
Guessers write down your answers and number them #1-10
See how many messages you can accurately convey without using any spoken words
Nonverbal Exercise
Ask a friend to do this with you…
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3. Sit next to me
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Only Actors look at the screen now
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We use nonverbal communication to duplicate verbal communication
Obvious examples include a head-nod or a head-shake to duplicate the verbal messages of “yes” or “no”
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If someone asks you a question, instead of a verbal reply “yes” and a head-nod, you may choose to simply nod your head without the accompanying verbal message
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Mannerism refers to a person's characteristic habits or style when performing actions or speaking. The document discusses positive and negative mannerisms and provides examples of each. Positive mannerisms include standing up straight, making eye contact while speaking, and smiling. Negative mannerisms include poor preparation, anxiety, and language problems. The document then lists eight basic examples of mannerisms in speech, such as choosing words wisely, thinking before speaking, avoiding loud speech, speaking respectfully of others, and not swearing or using foul language.
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This document provides guidance on developing effective presentation skills. It discusses the importance of being able to clearly express ideas to others. While subject mastery is important, the ability to engage an audience through verbal communication is also key to success. The document then offers tips for overcoming fears of public speaking and suggestions for how to prepare and structure presentations, including analyzing the audience, defining the desired call to action, and arranging arguments. It also provides guidance on using effective body language, voice techniques, and handling question and answer sessions. The overall aim is to help readers improve their presentation skills.
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The document provides guidance on effective communication techniques. It emphasizes that nonverbal communication like tone of voice, facial expressions, body language and eye contact convey more meaning than words alone. Specific tips include maintaining an open, relaxed posture and eye contact, using gestures, dressing professionally, speaking clearly at a moderate volume and pace, and developing a confident communication style overall. The document also covers best practices for virtual communication like email etiquette, follow up, and sending outputs in a timely manner.
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Nonverbal Communication Survey of Communication Study chpt. 3.docx
Nonverbal Communication
Survey of Communication Study chpt. 3
https://en.wikibooks.org/wiki/Survey_of_Communication_Study
Discussion and Definition of Nonverbal
Functions of nonverbal communication
Types of Nonverbal communication
Haptics
Proxemics
Chronemics
Personal Appearance, Objects and Artifacts
Environment
Paralanguage
Silence
Agenda
Discussion/Think about it:
What can you say with a handshake?
The Art of the Handshake
Do you see anything wrong with this handshake?
When Microsoft founder Bill Gates shook hands with South Korea President Park Geun-hye, the country was outraged!
Why?
His one-hand shake in Korean culture - and also in Asia - is notably casual, done only when the other party is a good friend, of the same or younger age.
Using one hand with the other tucked in the pants pocket is considered rude in South Korea, done when one is expressing superiority to the other
Handshakes can “say” a lot!
Handshakes gone wrong
Definition
Nonverbal communication = any meaning conveyed through sounds, behaviors, and artifacts other than words
we use nonverbal communication to share meaning with others
nonverbal behaviors are typically sent with intent…
However, people can derive meaning from your nonverbal behaviors whether they are intentional or not
Nonverbal Communication
What is she saying?
One person will be the actor and the other person will be the guesser
The actor will face the screen or have the list of 10 actions on the next page in front of them
The Actor is to act out the phrases nonverbally without using any spoken words
The guesser’s job is just that-guess that your partner is trying to convey
Guessers write down your answers and number them #1-10
See how many messages you can accurately convey without using any spoken words
Nonverbal Exercise
Ask a friend to do this with you…
1. Shame on you
2. What time is it?
3. Sit next to me
4. Calm down
5. I can’t hear you
6. I’m confused
7. I’m glad that is over
8. He’s crazy
9. Good job
10. I’m tired
For Exercise**
Only Actors look at the screen now
Functions of Nonverbal Communication
We use nonverbal communication to duplicate verbal communication
Obvious examples include a head-nod or a head-shake to duplicate the verbal messages of “yes” or “no”
When we duplicate our verbal message with nonverbals we use things that are recognizable to most people within a particular cultural group
Functions of Nonverbal Communication
We use nonverbal communication to replace verbal communication.
If someone asks you a question, instead of a verbal reply “yes” and a head-nod, you may choose to simply nod your head without the accompanying verbal message
When we replace verbal communication with nonverbal we use nonverbal behaviors that are easily recognized by others in our cultural group
Functions of Nonverbal Communication
We use nonverbal cues to complement verbal communication
Example:
If a fri.
Nonverbal Communication Survey of Communication Study chpt. 3.docx
Nonverbal Communication
Survey of Communication Study chpt. 3
https://en.wikibooks.org/wiki/Survey_of_Communication_Study
Discussion and Definition of Nonverbal
Functions of nonverbal communication
Types of Nonverbal communication
Haptics
Proxemics
Chronemics
Personal Appearance, Objects and Artifacts
Environment
Paralanguage
Silence
Agenda
Discussion/Think about it:
What can you say with a handshake?
The Art of the Handshake
Do you see anything wrong with this handshake?
When Microsoft founder Bill Gates shook hands with South Korea President Park Geun-hye, the country was outraged!
Why?
His one-hand shake in Korean culture - and also in Asia - is notably casual, done only when the other party is a good friend, of the same or younger age.
Using one hand with the other tucked in the pants pocket is considered rude in South Korea, done when one is expressing superiority to the other
Handshakes can “say” a lot!
Handshakes gone wrong
Definition
Nonverbal communication = any meaning conveyed through sounds, behaviors, and artifacts other than words
we use nonverbal communication to share meaning with others
nonverbal behaviors are typically sent with intent…
However, people can derive meaning from your nonverbal behaviors whether they are intentional or not
Nonverbal Communication
What is she saying?
One person will be the actor and the other person will be the guesser
The actor will face the screen or have the list of 10 actions on the next page in front of them
The Actor is to act out the phrases nonverbally without using any spoken words
The guesser’s job is just that-guess that your partner is trying to convey
Guessers write down your answers and number them #1-10
See how many messages you can accurately convey without using any spoken words
Nonverbal Exercise
Ask a friend to do this with you…
1. Shame on you
2. What time is it?
3. Sit next to me
4. Calm down
5. I can’t hear you
6. I’m confused
7. I’m glad that is over
8. He’s crazy
9. Good job
10. I’m tired
For Exercise**
Only Actors look at the screen now
Functions of Nonverbal Communication
We use nonverbal communication to duplicate verbal communication
Obvious examples include a head-nod or a head-shake to duplicate the verbal messages of “yes” or “no”
When we duplicate our verbal message with nonverbals we use things that are recognizable to most people within a particular cultural group
Functions of Nonverbal Communication
We use nonverbal communication to replace verbal communication.
If someone asks you a question, instead of a verbal reply “yes” and a head-nod, you may choose to simply nod your head without the accompanying verbal message
When we replace verbal communication with nonverbal we use nonverbal behaviors that are easily recognized by others in our cultural group
Functions of Nonverbal Communication
We use nonverbal cues to complement verbal communication
Example:
If a fri.
Principles of effective communication
The document provides guidance on effective communication techniques. It advises that speaking clearly with varied pitch keeps listeners interested. Using visual aids like PowerPoint or videos can help engage audiences who prefer visual learning styles. Good body language like open gestures helps convey meaning, while poor body language like folded arms creates barriers. Structuring writing in paragraphs, checking spelling, and proofreading can help ensure clear communication.
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Examines how the English language can be unwittingly manipulative. And while we think we're communicating clearly, we are subtly hurting each other. This is most true when arguing or disagreeing. Learn some of the bad patterns of speech and the armaments we use during our wars (arguments!). Learn how to spot them so you can then take the high road and partner with each other to develop solutions that suit everyone.
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This document discusses interpersonal communication and provides tips to improve communication skills. It notes that interpersonal communication involves message sending and receiving between two or more people. The quality of communication affects work and life quality. Effective communication skills like conversation, listening, body language and emotional awareness can be learned. The document then provides guidance on various aspects of communication like avoiding unnecessary details, smiling, speaking clearly, and listening actively. It emphasizes the importance of self-awareness and feedback in overcoming barriers to successful interpersonal communication.
Conversation and NetworkingPresentation Tammy Gentry
This document provides a presentation on improving first impressions and conversations. Some of the key points covered include:
- Research shows that the ability to converse is a better indicator of success than grades.
- Listening skills are seen as more important than other talents by executives.
- People tend to like and feel comfortable with others who are similar to themselves.
- Nonverbal communication like body language and tone of voice make a strong first impression.
- Establishing rapport through techniques like matching body language and asking open-ended questions can help conversations flow more smoothly.
- Having a positive, engaged attitude can help make a good impression.
Speak With Confidence: How To Level Up Your Confidence Speaking In Front of ...
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Hokun
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Whats Love Got To Do With It Acpi 11 09 04
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Feedback with Manners Product League
- 1. How To Create Effective Emotional Intelligence Loops Feedback With Manners PRESENTS Summer 2023 KickOff week
- 2. We all have different types of relationships in our lives, right? Whom do we give feedback to? Why do we do that?
- 6. Remember: mentoring is professional interaction, even when it is friendly and casual
- 8. Be sure the other person asks for your input, or at least expects it VALIDATE 1
- 9. How do you decide when to give feedback to someone else? What is you key? Tell us in the chat!
- 10. If someone requests your feedback or advice, start with the question, “What kind of feedback would be most helpful?” DO
- 11. What value did you miss and what could have helped WORDS MATTER 2
- 12. In what ways do you communicate what you want instead of complaining about what the other person has done wrong? Tell us in the chat!
- 13. Don't suggest features, focus on the value you are missing DO
- 14. Avoid using phrases such as You Should or You Need To DON'T
- 15. Oftentimes, we do not know everything AVOID ASSUMPTIONS 3
- 16. In the case of incomplete information, what should you do? Tell us in the chat!
- 17. A fact that has not been checked is not a fact DON'T
- 18. Be modest. We don't know what we don't know DO
- 19. Choosing the right place and time is essential PREPARE AHEAD 4
- 20. How do you make the other person feel more comfortable? Tell us in the chat!
- 21. User experience is key DO
- 22. Be kind to others as you would like to be treated yourself BE RESPECTFUL 5
- 23. When others gave you feedback, how did they show their concern? Tell us in the chat!
- 24. Avoid a crowd at (almost) any cost DON'T
- 25. A great thing you can say is "you probably know this method" or "I'm sure I'm not teaching you anything new here, but let's talk about" DO
- 26. Assess the other person's interest in hearing more by listening to him or her RE-EXAMINE 6
- 27. What body language signals interest in our feedback? How about the other way around? Tell us in the chat!
- 28. Pay attention to the signals. You may want to reconsider whether this is the right time to discuss the feedback if they say, "Okay, let's talk about something else." DO
- 29. Using a language that isn't your native language requires careful vocabulary selection TALK TO BE UNDERSTOOD 7
- 30. Do you have any funny or not-so-funny stories to share? Tell us in the chat!
- 32. Be careful not to exaggerate SAY IT LIKE IT IS 8
- 33. What phrases irritate you when people give you feedback? Tell us in the chat!
- 34. It is better to avoid phrases such as Always, Never, Worst, and Best DON'T
- 35. Do not write anything you wouldn't say to someone face-to-face DO NOT HIDE BEHIND A SCREEN 9
- 36. What do you think about online haters? Tell us in the chat!
- 37. It's okay to be direct DO
- 38. What's the point of being aggressive? DON'T
- 39. Miss-judged behavior should not be ignored since the other person is not your friend BE PROFESSIONAL 10
- 40. Feedback can be tricky. Have you ever made a mistake? Tell us in the chat!
- 41. If needed, apologize. Your PM skills are not diminished by this DO