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| Edition 19 | February 2014 | www.|| EEddiittiioonn 1199 || FFeebbrruuaarryy 22001144 || wwwwww..hhhooommmeeegggrrrooouuuppp...ooorrrggg...uuukkk ||| 
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MHCarerService@homegroup.org.uk 
www.facebook.com/HomeGrouphousing 
www.twitter.com/homegroup
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Send your photos, stories & 
artwork to us at… 
Stonham 
Birmingham Mental Health 
Carers Support Service, 
Unit 3, Holt Court North, 
Heneage Street West, 
Birmingham Science Park, 
Aston, Birmingham 
B7 4AX 
Stonham Carers Support Service 
would like to ensure that our 
clients are at the heart of 
everything we do. 
If you would like to receive this 
pack in another format e.g. large 
print, on tape or in Braille, please 
contact the Gateway Team on 
0121 380 4949, or email 
MHCarerService@homegroup.org.uk 
We’d absolutely love to hear from you! 
Our packs are also available to download at: 
https://bhammhcarer.homegroup.org.uk 
2 Contact Us & Contents of Info Pack 
3 PALS Contact Details 
4 Creative Support Open Day 
5 Positive Mental Health Group 
6 T.R.U.S.T. Support Group Poster 
7 Stonham Carers Walking Club Dates 
8 Information For Carers 
9 “Jointly” free ‘APP’ For Carers 
10 Legal Advice Clinic B’ham Library 
11 Time to Change Event 
Chinese New Year 
12 What Is Hate Crime? 
13 Healthy Bites — Change 4 Life 
14 BITA Pathways 
15 Weekly Benefit Rates 2014 / 2015 
16 Activities For Children & Young People 
17 The Three Estates Notice Board Info... 
18 Birmingham Community Healthcare 
19 LGB&T Event — 8th February 
20 LGBT Yoga & Pilates / Workshop 
21 Age Concern Services 
22 Charity Ball—Druids Heath 
23 Patient Participation Group Event 
24 Northfield Carers Group Poster 
25 Longbridge Carers Group Poster 
26 Stirchley Carers Group Poster 
27 Age UK — Transport & Shopping 
28 Action For Children — Family Support 
29 Sexual Health — Whittall Street 
30 Birmingham Carers Advocacy Service 
31 Birmingham Healthy Minds 
32 Carers Groups 
33 Carers Groups Continued 
34 Carers Groups Continued 
35 Fire Safety Checks 
36 To Report A Hate Crime 
37 Carers Feedback Sheet
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PALS customer relations 
(Patient Advice & Liaison Service) 
Can provide information on a 
range of mental health matters, 
and liaison with all Trust services 
Monday to Friday 
8am to 8pm 
Contact 
0800 953 0045 
Text 
07985883509 
Email 
pals@bsmhft.nhs.uk 
Website: 
www.bsmhft.nhs.uk 
Please note that the PALS team 
is NOT a medical team. If you 
have an immediate health 
problem please contact NHS 
Direct (0845 46 47) or your GP. 
The Patient Advice and 
Liaison Service (PALS) 
Works in partnership with patients 
and staff to help improve services for 
our patients. 
PALS is part of our commitment to 
give high standards of care and 
support to everyone who uses our 
services. 
As a patient, relative or carer, 
sometimes you may need to turn to 
someone for on-the-spot help, advice 
and support. 
The service aims to: 
• advise and support patients, their 
families and carers 
• provide information about NHS 
services and the options available 
to you 
• listen to your comments, 
compliments, concerns, 
suggestions or queries 
• help you resolve any problems or 
concerns you may have, as quickly 
as possible 
PALS acts independently when 
handling patient and family concerns, 
liaising with staff, managers and, 
where appropriate, relevant 
organisations to negotiate immediate 
or prompt solutions. 
The service offered by PALS is 
free, informal, impartial and 
confidential.
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We meet on the 2nd Thursday of the Month, 10.30am - 1.00pm 
13th February – The Barber Institute, University of Birmingham, 
Edgbaston, Birmingham, B15 2TS. Car parking available at 
the University’s south car park on Edgbaston Park Road 
1-3 hours £3, 3-5 hours £4. Meet inside the main entrance. 
13th March - Bourneville Village. Bourneville Garden Centre, 
Maple Road, Bourneville, Birmingham, B30 2AE. 
Meet in the car park. 
10th April – Lightwoods Park, Adkins Lane, Bearwood, Smethwick, 
B67 5DP. Meet in the public car park near the park entrance 
and near the Bearwood Bus Station. 
8th May – Brueton Park, Warwick Road, Solihull, B91 3HW. 
Meet in the car park. 
12th June – Brookvale Park and Lake, Park Road, Erdington, 
Birmingham. Meet Park Road entrance. 
10th July – Sheldon Country Park, Ragley Drive, Church Road, Sheldon, 
B26 3TU. Meet in the main entrance car park off Ragley Drive. 
14th August – Moseley Bog – Yardley Wood Road, Birmingham. 
Meet in car park on Windermere Road. 
11th September – Sandwell Valley, Salter’s Lane, 
West Bromwich, B71 4BG. Meet In main car park 
9th October – Northfield Eco Centre and Victoria Park , 53 Church Road, 
Birmingham, B31 2LB. Meet in the car park. 
13th November – Gas Street Basin. Meet in the café in the ICC 
11th December – German Market. Meet in the café in the ICC 
Contact Safia Sawal on 07713 387325 
Alternatively you can call our Gateway line on 0121 380 4949 
if you require any further Information.
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Information for carers 
What is a carer? 
A carer is someone of any age who provides unpaid 
support to family or friends who could not manage 
without this help. This could be caring for a relative, 
partner or friend who is ill, frail, disabled or has mental 
health or substance misuse problems. Anyone can become 
a carer; carers come from all walks of life, all cultures and 
can be of any age. Many feel they are doing what anyone 
else would in the same situation; looking after their 
mother, son, or best friend and just getting on with it. 
Why do carers need support? 
Carers experience many different caring situations. 
Despite differing caring roles, all carers share some basic 
needs. All carers also need services to be able to recognise 
the individual and changing needs throughout their caring 
journey. Carers often suffer ill-health due to their caring 
role. To care safely and maintain their own physical and 
mental health and well-being, carers need information, 
support, respect and recognition from the professionals 
with whom they are in contact. Improved support for the 
person being cared for can make the carer’s role more 
manageable. 
Carers need support to be able to juggle their work and 
caring roles or to return to work if they have lost 
employment due to caring. Post-caring, carers may need 
support to rebuild a life of their own and reconnect with 
education, work or a social life. With an ageing population, 
the UK will need more care from families and friends in 
the future. This is an issue that will touch everyone’s life at 
some point. Carer support concerns everyone. 
Peer support 
Talking about your worries and problems can be a very 
good way of releasing some of the stress that can build up 
when you’re a carer. Your family, friends and the medical 
and social work team can all listen to your concerns. 
But sometimes it's best to talk to someone who knows 
exactly what you’re going through, because it's happening 
to them too. Other carers can offer kindness, sympathy, 
understanding and advice, and they can make you feel less 
isolated. 
How to meet other carers 
A number of carer’s organisations, such as Carers UK have 
local groups around the country. Some organisations for 
specific conditions, such as the MS Society and Macmillan 
Cancer Support, also have local groups. Macmillan 
supports more than 900 cancer self-help and support 
groups across the UK. If the person you care for has a 
condition or illness for which there's a supportive 
organisation, check if that organisation has a group in your 
area. 
The facilities and services offered can vary from group to 
group. Your local centre can tell you what's available in 
your area. These are some of the services you could find 
at support centres near you: 
regular meetings where members can get together, make 
new friends and share interests (these may be at a local 
centre or at members’ homes) 
• relaxing treats for carers, such as complementary 
therapies, for example, reflexology or massage (these 
may be subsidised) 
• training sessions with a back care nurse to help you 
look after the person you care for without damaging 
your back 
• professional counselling 
• social activities 
Local councils also often support or run independent 
support groups. Contact Birmingham City Council’s social 
services department to get details of groups near you. 
Support for black or ethnic minority carers 
Many carers find that mixing socially with other people in 
a similar situation provides them with a welcome break 
from the stresses and strains of caring and stops them 
feeling isolated. This can be difficult for black and 
minority ethnic carers who may face cultural or language 
barriers when seeking help. 
There are many groups that specialise in supporting the 
needs of black carers and carers from ethnic minorities 
(or carers who look after people who are black or from 
an ethnic minority). These groups can help you to find 
services that are better suited to your particular 
community, culture, diet or faith needs. They can support 
you, for example, by helping you to find resources in your 
language if you have difficulty with English. 
Often these groups offer support in a local area where a 
specific cultural community is concentrated. However, 
the National Black Carers and Carers’ Workers Network 
brings many of these groups together on a national level, 
and it can sometimes put you in touch with a relevant 
organisation if there isn't one near you. The network is 
hosted by the Afiya Trust, which aims to reduce 
inequality in health and social care provision to black and 
minority ethnic groups. It also produces guidelines for 
people working with black and minority ethnic carers. 
Carer organisations and local authorities employ 
specialist workers to serve the needs of particular 
communities within their local area. Crossroads Care has 
details of local support groups throughout the country as 
has Carers UK, which also provides interpreters on its 
free and confidential helpline. The number for the Carers 
UK helpline is 0808 808 7777. It is open on Wednesday 
and Thursday from 10am-12pm and 2pm-4pm.
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Sharing care is easier when you do it Jointly 
We're launching a new mobile and online app 
designed by carers, for carers. 
Jointly is designed to make caring a little easier, less 
stressful and a lot more organised. Once you’ve 
invited others into your Jointly circle, co-ordinating 
tasks becomes as easy as sending a text message. Even 
if you have no-one to share care with, you can use 
Jointly’s care organisation tools to help you stay on 
top of things. 
Why not take a look and see how Jointly can help you? 
Do I have to pay for Jointly? 
You can visit www.jointlyapp.com or download the 
app for free and access the Jointly video, 
Jointly user guide and Jointly FAQs in order to find out 
more about Jointly. 
Jointly works with circles of care. You can purchase a 
Jointly circle with an one-off payment of £2.99 either 
through the Apple or Google Play stores or 
at www.jointlyapp.com. 
Once you have purchased a Jointly circle for the 
person you are looking after you can invite as many 
people as you want to share the care with you. There 
is no additional cost for you or the people you invite to 
join you. Alternatively, you can use Jointly on your 
own to organise the care around someone. In this case 
you will still need to buy a Jointly circle. 
Jointly by Carers UK 
www.carersuk.org/jointly 
Jointly is an innovative mobile and 
online app designed to support 
carers. 
It makes your caring a little easier, less 
stressful and a lot more organised by 
making communication and coordination 
between those who share the care as easy 
as a text message. 
How does Jointly work? 
With Jointly you can create a circle of care for 
the person you are looking after. Once you have 
set up your Jointly circle you can start using 
Jointly to organise care. 
You can use it on your own or you can invite 
other people to join you and share the care. 
Jointly works on iPhone, iPad, Android devices 
and on most modern web browsers (home 
computers, laptops, smartphones, tablets, etc.) 
Key features 
• Simple, intuitive group 
communication: Communicate with everyone in 
your Jointly circle at a touch of a button! Simply 
post a message or upload an image. 
• Tasks/lists: Keep organised and on top of things 
by using tasks and task lists. Simply create a task 
and assign it to any member of your Jointly circle, 
including yourself, and monitor its status. 
• Calendar: Create date/time specific events and 
invite anyone in your circle. You can also use the 
field provided to invite people outside your 
Jointly circle. 
• Profile page: Store useful information about the 
person you are looking after and have it available 
to access any time at a click of a button! 
• Medications: Use Jointly's Medications feature to 
keep track of current and past medication of the 
person you are caring for. You can also upload an 
image to quickly recognise a medicine. 
A PC/Laptop version 
is also available from 
www.jointlyapp.com
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Birmingham Legal Advice Clinic 
The Library of Birmingham in partnership with BLAC—Business and Learning, 
Level 1, Library of Birmingham 
Guidance: Booking advised. Drop-in sessions also available. 
Address: Library of Birmingham, Centenary Square, Broad Street, 
Birmingham B1 2ND 
The Library of Birmingham, Business and Learning, in partnership with 
Birmingham Legal Advice Clinic (BLAC) offer free legal advice, from legal 
professionals, on welfare benefits, consumer law, contract law, housing 
and debt. 
The clinic will be held on level 1, Business and Learning every Tuesday . 
All appointments are available on first come, first served basis as follows: 
*It is advisable to arrive as early as possible for these drop-in sessions. 
Telephone 0121 303 6800 to make an appointment. Bookings may 
be made up to 10 days in advance.
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James Bagnall Foyer and Rolfe 
House Foyer accommodate and 
support 58 young people who 
are homeless. Sandwell EIS will 
be hosting a session to help 
young people understand more 
about mental health. We will 
have some quizzes to follow 
with prizes to reduce stress and 
anxiety - such as rock climbing 
event. We will open the event to 
the local public on the estate 
and have a stall where they can 
access and take away 
information on local services. 
Tea and cake available to 
encourage people along. 
Date and time of event: 
Thursday 6th February 2014 
(All day) 
Event location: 
Bagnall street West Bromwich 
B70 0TP 
Chinese New Year 
Celebrate Chinese New 
Year in Birmingham 
Sunday 2nd February 2014 
Chinese New Year is a festival enjoyed 
all over the world, and each year is 
represented by an animal from the 
Chinese zodiac calendar. 
The 31st January 2014 marks the year 
of the horse, and celebrations will be 
taking place in the Arcadian Centre in 
the heart of the city on Sunday 2nd 
February from 12:30pm-5:30pm. 
There will be FREE entertainment for 
thousands of visitors including lion 
dancing, Chinese inspired activities 
and of course fireworks! 
To find out more about the festival 
nearer the time visit the Birmingham 
Chinese Festival Committee here.
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To report a Hate Crime you should tell your Support Worker or, ring the Gateway Line 
on 0121 380 4949, Stonham Carer Support Service is a Hate Crime Reporting Centre. 
You can also ring 999, 101 or 0800 555 111. * See page 37.
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Organisations provide sessions to 
help children or young people with 
disabilities to enjoy a wealth of 
activities. Activities can include: 
• Sport 
• Dance 
• Music 
• Drama 
• Play 
• Clubs 
• Entertainment 
Uniform Groups, e.g. Scouts, Air Cadets, Girl 
Guides, 
Frequently Asked Questions: 
Is there a charge for events and activities? 
Sometimes there is a charge for some events 
and activities. You can contact the 
organisation directly to find out whether 
there is a charge or not. 
Are any of the events or activities suitable 
for disabled children and young people? 
Some of them are but we would always 
recommend that you call ahead to discuss 
your child’s individual needs to make sure 
they can be met. 
Can I book an activity? 
You will need to contact the organisation to 
find out whether you can book the activity 
or not. 
Children's Information and 
Advice Service (CIAS) 
0121 303 1888 
Activities for Children, Families and Young People 
We can provide information about events, 
activities and additional support organisations for 
children, young people and families throughout 
the year and during school holidays. This includes 
services for those families with disabled children. 
We produce the following fact sheets: 
• Activities for Under Fives 
• Indoor and outdoor sports and activities 
• Performing arts including dance and drama 
groups 
• Uniform groups – Air Cadets, Boys Brigade, 
Brownies, Guides and more 
• Days Out – family fun attractions in and 
around Birmingham 
• And many more 
During the School Holidays 
During the school holidays and half terms many 
organisations, libraries, museums and leisure 
centres put on activities and events for children 
and families. A booklet, “Fun in Brum”, is 
produced for all school holidays which lists a wide 
range of events and activities for children and 
young people in Birmingham. 
Holiday Play Schemes are also available.
Brilliant Opportunity – FREE Pilates, Freestyle Fitness Yoga and Legs, Bums & Tums, Aerobics or Circuits 
sessions at Greaves Hall until March 2014 
This is a FREE 3 x 1hr weekly programme at Greaves Hall, off Hillmeads Road, Kings Norton, B38 9LX. 
• Mondays 1:45-2:45pm (Aerobics, Legs, Bums & Tums or Circuits) 
• Wednesday 5-6pm (Freestyle Fitness Yoga or Pilates) 
• Fridays 9:30-10:30am (Freestyle Fitness Yoga or Pilates) 
Freestyle Fitness Yoga (FFY) is a fitness program that incorporates stretch, strength & Yoga postures. You can expect to improve strength 
and flexibility, seeing the benefits within 8 weeks. You will learn how to understand your body and begin to move more effectively and 
efficiently, improving posture, self awareness and confidence. FFY differs from traditional Yoga as it concentrates on movement, breathing, 
transitions from one posture to another and progression. There is no dogma, chanting or use of Sanskrit terms as postures are prescribed from 
a modern fitness perspective. 
Pilates is an exercise system that focuses on stretching and strengthening the whole body to improve balance, muscle-strength, flexibility 
and posture. There’s more to pilates than developing ‘strong abs’ or ‘core strength’. Pilates is suitable for people of all levels of fitness. Pilates 
can help improve posture, muscle tone and flexibility, core strength and joint mobility, as well as relieve stress and tension. Practitioners say 
it’s a more gentle way of raising your activity levels, especially if you have poor mobility, aches and pains or an injury. 
Circuits/Aerobics/Legs, Bums and Tums - Circuit training is an efficient and challenging form of conditioning that develops strength, 
endurance, flexibility and coordination all in one exercise session. It is one of the few forms of fitness training that has been shown to 
effectively develop both strength and cardiovascular fitness in the same exercise session. The term ‘circuit training’ describes the way a 
workout is structured rather than the type of exercise performed. It typically consists of a series of exercises or stations completed in 
succession with minimal rest in between. Circuit routines allow the instructor to create an endless number of workouts and add variety to 
routine training programs. Aerobic sessions like Legs, Bums and Tums target these problem areas. 
You can attend any of the sessions. You do not need to book. You do not need any equipment as Yoga/Pilates mats are provided. Just wear 
comfortable clothes. Yoga and Pilates is done barefoot, but wear trainers for Aerobics, Legs, Bums and Tums and Circuits. These sessions are 
suitable for all – you do as much or as little as you can. 
If you need to bring babies/small children to the daytime sessions (Monday and Friday) that’s fine. You will need to supervise them yourself 
though so bring toys, drink etc. Older children accompanied by parents and teenagers are welcome at the Wednesday session and in the 
school holidays etc. 
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Listening to Carers 
We want to provide a service that meets the needs of 
carers in Birmingham. During Carers Week 2011 we 
actively engaged with carers to find out what was 
important to them. We will now use these views to 
shape the service we provide for carers. 
Carer Groups within BCHC 
Our Carers Support Team facilitate several Carer 
Groups which include external carers. These include: 
• Acocks Green 
• Hall Green 
• Maypole 
• Quinton 
• Parent Link 
• Cofton 
• Carers Walking Group 
In addition to this there is the Intrathecal Baclofen User 
Forum within the Rehabilitation Directorate which is 
made up predominantly of Carers. 
There is also the Kingswood Carers Group within our 
Learning Disabilities Division. 
• Carers are also represented at PIAG which is 
organisation wide but isn’t solely a carers group. 
Other Useful Links 
• BCHC Customer Service (formerly PALS) 
• BCHC Patient Information Service (part of 
patient experience 
• The Birmingham Carers Centre 
• The Carers Network 
• Carers UK 
• Crossroads 
• Carers Emergency Response Service 
• The Princes Trust for Carers 
• Age UK 
• Adults and Communities (Birmingham City 
Council). 
Who would care if you didn’t? 
Do you provide unpaid care for someone who is a 
relative, friend or neighbour who has a long term 
illness disability, mental health problem or frailty due 
to age? 
If so, we may be able to help. 
The Carers Support Team is part of the Patient 
Experience Team within the Birmingham Community 
Healthcare Trust (BCHC). The team focuses on 
improving the support and advice available for carers 
in the communities of the south and west of 
Birmingham and any BCHC member of staff. 
Who can use our service? 
• A carer living in the south, central or west of the 
city (carers from the north and east of the city will 
receive a service if they or their cared for are using our 
services or they are a member of our staff) 
• A carer who is using our services 
• A carer who is looking after someone who uses our 
services 
• Any member of our staff who is a carer. 
Our aims are to: 
• Offer a wide range of services aimed at providing 
on-going support and advice to carers in order to help 
them cope with the stress of caring for someone on an 
ongoing basis 
• Provide information, advice and support enabling 
carers to make informed choices to improve their 
physical and mental well being. This can contribute to 
carers receiving improved access to services and 
reduce social isolation 
• Actively identify carers at an early stage of their 
caring role 
• Provide information and advice tailored to the 
carer’s particular circumstances 
• Act as a link between carers and those who provide 
services 
• Support carers to relieve social isolation and 
promote health and well-being 
• Signpost carers to other relevant services 
• We support several carers groups across 
Birmingham. 
Birmingham Community Healthcare Trust 
Headquarters 
3 Priestley Wharf, Holt Street, 
Birmingham Science Park, Aston, Birmingham 
B7 4BN 
Tel: 0121 466 7000
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Saturday 8th February 2014 
10am—3.30pm 
Birmingham LGBT 38 / 40 Holloway Circus 
Birmingham B1 1EQ 
The National LGB&T Partnership invites you to 
join the discussion on what is important to you in 
LGB&T health! 
You will be able to hear about changes and developments 
related to health that affect you, and LGB&T communities. 
In Birmingham, we will be looking at issues faced by and 
the needs of old(er) LGB&T people. 
Paul Devlin, CEO of Health Watch Birmingham, and Iain 
Ledgerwood of Age UK Birmingham, will be speaking. 
There will also be workshops on old(er) LGB&T people and 
housing and the issues facing old(er) LGB&T people. 
The Government Equalities Office will also be hosting a 
session asking LGB&T people their perspective on 
prioritising issues facing the communities.
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Age Concern - Birmingham, 
Central Advice and Information 
• We offer a wide range of advice, information and support on financial matters: 
• Welfare benefits such as Income Support, Social Fund, Attendance 
• Allowance, Incapacity Benefit, Disability Living Allowance, and NHS 
• costs 
• Reviews and appeals procedures for welfare benefits 
• Council Tax payments 
• Debt counselling, liaison with Bailiffs, advice on County Court procedures and individual 
support. 
• Fuel bills and other household bills, including assistance with debt or arrears problems. 
• Grants from local and national Charitable Trusts to individuals to help with expenses 
such as home repairs or medical costs. 
• We can help with advice on a range of needs and enquiries 
• Age Concern Factsheets and help with where to find a variety of information 
• Counselling and support for carers 
• Support for people in cases of abuse of older people 
• Advice on home energy. 
• Befriending and counselling schemes to provide long term practical and emotional 
support. 
• Assistance available from Social Services and other agencies, eg. home care Respite care 
or holidays 
• Housing and/or repairs 
• Residential and nursing home charging procedures 
• Transport and equipment for people with disabilities. 
• Legal advice and will writing service 
0121 236 2197
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Press Release 
Bells Farm Community Centre, based at Bells Farm House in Druids Heath are 
planning a “Charity Ball”. 
The event is being organised by volunteers, who have formed a fundraising committee in order to 
highlight domestic abuse. 
Proceeds raised will help start launch a training course to help and support victims. The course will be 
part of a new domestic violence campaign called 'One Step at a Time' and has been written specifically 
for The Spearhead Trust who have been the custodians of Bells Farm House for many years. 
The Trust have a family support service who specialize in domestic abuse amongst many other vital 
services, and have been pivotal in the education, growth, wellbeing and healing of many families who 
live on the Druids Heath estate and its surrounding areas. 
The Venue for the ball is Kings Norton Golf Club and will take place on 1st March 2014. On the night 
their will be a three course meal, music, entertainment and company! There will also be a raffle and 
silent auction. All you need to do is make a space in your diary, dress to impress, practise your best 
moves and know that you will be helping to make a real difference to someone's life. 
Tickets for the Charity Ball are on sale now and are priced at £30 per ticket. 
Ticket includes 3 course meal and entertainment.
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Transport & shopping 
Telephone: 0121 437 0033 Email: contactus@ageukbirmingham.org.uk 
Garden Scheme 
Available in Oscott, Perry Barr and Sutton Four Oaks ward. 
The Garden Scheme is a one off service to bring overgrown gardens to manageable state. This usually 
involves mowing very long grass and trimming back hedges. 
The work might be a total clear up or it might be alteration to make the garden easier to manage in the 
future. This also provides greater security as unkempt gardens have been found to attract unwelcome 
visitors. 
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Perry Barr Office 
Transport 
We run a door-to-door service and escort to 
hospital and GP appointments. Charges apply, 
please contact us for details. 
Shopping 
We can provide either escort to and from 
shops or we can shop on your behalf.
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The Ladywood Centre 
2-4 Guild Close (off Ledsam St) 
Ladywood 
Birmingham 
B16 8EL 
0121 456 5010 
Family support 
All families need help at critical moments. We support children and 
families with the most difficult problems and are the largest provider of 
family support services in the UK. 
Families under stress are often trapped in a difficult situation - on their own with little money 
and no confidence. This can put children at risk. 
Our long-term approach - supporting and challenging families - gives families opportunities to 
turn things around together. 
We help: 
• children who are neglected or abused 
• children whose parents are separating 
• children having difficulties at school 
• children returning to live at home 
• young people with caring responsibilites 
• families whose tenancy is at risk because of anti-social behaviour 
• families at risk of breakdown 
Our children's and family centres give parenting advice, a safe space for families to play and the 
chance to learn new skills, subjects and information. 
The centres also help practically, with things like debt and housing difficulties, 
and offer self-help or family therapy for problems such as sexual abuse, domestic 
violence and anti-social behaviour.
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OPENING TIMES & HOW TO FIND US... 
SELF REFERRAL 
You do not need to be referred by your GP to 
use our services, 
OUR SERVICES ARE CONFIDENTIAL 
We do not use your name on any of our records. On 
registration with us, our system will allocate a seven 
digit unique number to you that we shall use to label 
your test specimens. We use a secure electronic system 
that is only available to a limited number of staff at 
UHB. Access to our data is heavily monitored by 
sophisticated security systems. You can even choose for 
us not to send a summary of your clinic visit to your GP 
when booking an appointment. Under exceptional 
circumstances, we may need to share some of your 
results with other GUM clinics. In those cases, we will 
always inform you in advance. 
WHO SHOULD ATTEND OUR CLINICS? 
Sexually transmitted infections (STIs) are common in the 
UK. The majority of STIs do not cause any symptoms 
and therefore it is important to be tested for STIs. More 
than 90% of patients attending our clinics want peace of 
mind after having had unprotected sex some time in 
their life. Our advice is that anyone should be tested for 
an STI after unprotected sex, even if they don't have any 
symptoms. 
You should attend our clinic urgently if your partner has 
informed you that they have been diagnosed with an 
STI.
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Help with depression and anxiety—Birmingham Healthy Minds 
Help with depression and anxiety—Birmingham Healthy Minds 
Birmingham Healthy Minds is an NHS primary care psychological therapies service that 
works closely with Birmingham GPs. BHM offers advice, information and brief 
psychological talking therapies for people aged 16 and over, who are often feeling 
anxious, low in mood or depressed. 
How do I know if Birmingham Healthy Minds is right for me? 
Can you identify with the following thoughts or feelings, persistently over the last two weeks? 
• Feeling low and unhappy for much of the time. 
• Unable to control feelings of anxiety or panic. 
• Feeling stressed in general and not sure how to cope. 
• Worried about changes in your thoughts and behaviour. 
If so, our service may be able to help. 
You can refer yourself by calling our service on 0121 301 2525. 
We will be able to answer your call between 9.30am and 4.30pm, Monday to Friday. Please be patient 
as telephone lines can become very busy due to high demand on our service. 
*You can also text 'BHM' to 60777 and we will call you back.* 
Alternatively, your GP can refer you to us by sending us your details and you can ask your GP to notify us 
of any special requirements in accessing our service, for example if English is not your first language and 
you require an interpreter.
32 
Group Frequency Venue 
Address 
Type of 
Group 
When Contact 
Library 
Carers 
Group 
Monthly 
2nd Monday of 
month 
Springhill Library, 
Springhill, 
Hockley, 
Birmingham, 
B18 7BH 
Mixed 
Carers 
Reading & 
Social 
Group 
10th Feb 
10th March 
14th April 
2 – 4pm 
Safia Sawal 
07713 387325 
Acocks Green 
& South 
B’ham District 
Carers Group 
Monthly 
1st Tuesday of 
month 
South Yardley 
Library, Yardley Rd 
Birmingham 
B25 8LT 
Mixed Carers 
Group 
4th Feb 
4th March 
1st April 
12.30—3.30 
Phyllis Proctar & 
Eileen Skidmore 
admiral1805@blue 
yonder.co.uk or 
0121 624 6770 
Computer 
Group 
The Our Place 
Community Hub, 
Farthing Lane, 
Sutton Coldfield, 
B72 1NR 
Mixed Carers 
Group 
Ward End 
Library Group 
Monthly 
4th Tuesday of 
month 
Ward End Library 
Westwood Heath Rd 
Ward End 
B8 2HF 
Mixed Carers 
Group 
Group looking for new 
members, all ability ranges 
welcome. 
Please register your interest 
by calling 0121 380 4949 
25th Feb 
25th March 
22nd April 
11—1pm 
Mick Brown 
07713 385893 
Phoenix 
Centre 
Carers Group 
Weekly 
every Wednesday 
Phoenix Centre, 
Harrison Road, 
(off Erdington High 
Street) 
Erdington 
Mixed Carers 
Group 
5th, 12th, 
19th & 26th 
Feb 
11 - 1pm 
Mick Brown 
07713 385893 
Small Heath 
Carers 
Group 
Monthly 
1st Wednesday of 
month 
Small Heath Health 
Centre 
42 Chapman Rd 
Small heath 
B10 0PG 
Mixed Carers 
Group 
5th Feb 
5th March 
2nd April 
7th May 
2 – 4pm 
Safia Sawal 
07713 387325 
Women Carer 
Creativity 
Group 
Monthly 
1st Wednesday of 
month 
8 Heathfield Rd, 
Kings Heath, 
B14 7DB 
0121 464 6717 
Women's Art 
Group 
5th Feb 
5th March 
2nd April 
7pm—9pm 
Janet Summers 
07713 385888 
Chinese 
Carers group 
Monthly 
2nd Wednesday of 
month 
Chinese Community 
Centre 
99 Bradford road 
Digbeth B12 0NS 
Chinese Carers 
Only 
12th Feb 
12th March 
9th April 
10.30-12.30 
Safia Sawal 
07713 387325 
...If anyone has any problems contacting the numbers above, please contact the 
Gateway Team on 0121 380 4949—to find out more information...
33 
Group Frequency Venue 
Address 
Type of 
Group 
When Contact 
Northfield 
Carers Group 
Monthly 
1st Wednesdays of 
month 
Creative Support, 
88 Bristol Road 
South, Northfield, 
B31 2NS 
Mixed Carers 
Group 
5th Feb 
5th March 
2nd April 
2—3.30pm 
Janet 
Summers 
07713 385888 
Longbridge 
Carers Group 
Fortnightly 
Alternate 
Wednesdays 
Longbridge Health 
& Community 
Centre, 
10 Park Way, 
Rednal, B45 
Mixed Carers 
Group 
12th & 26th 
Feb 
9th & 23rd 
April 
11 -1pm 
Janet 
Summers 
07713 385888 
Quinton 
Carers Group 
Monthly 
2nd Wednesday of 
month 
Quinton Health 
Centre 
Mixed Carers 
Group 
12th Feb 
12th March 
9th April 
14th May 
9.30-12pm 
Helen Dale 
07713 387323 
Carer for 
Carers Group 
Monthly 
3rd Wednesday of 
month 
Zinnia Centre 
100 Showell Green 
Lane 
Sparkhill 
B11 4HL 
Mixed Carers 
Group 
19th Feb 
19th March 
16th April 
21st May 
1 – 3pm 
Safia Sawal 
07713 387325 
Newbridge 
House 
In-patient 
Carers Group 
Monthly 
Daytime & Evening 
Last Wednesday of 
month 
Newbridge House 
130 Hob Moor Road, 
Small Heath, 
Birmingham, 
B10 9JH 
Carers with 
Patients in 
Hospital 
26th Feb 
26th March 
30th April 
28th May 
2 – 4pm 
6 –8pm 
Mick Brown 
07713 385893 
Maypole 
Carers Group 
Monthly 
Last Wednesday of 
month 
Residents Common 
Room, Bradshaw Cl. 
Housing Complex, 
Maypole B14 5NW 
Mixed Carers 
Group 
26th Feb 
26th March 
30th April 
10.30-12.30 
Safia Sawal 
07713 387325 
Stechford 
Carers Group 
Monthly 
2nd Thursday of 
month 
The Stechford 
Club 
7 Victoria Road, 
Stechford 
Mixed Carers 
Group 
13th Feb 
13th March 
10th April 
7 - 9pm 
Mick Brown 
07713 385893 
New Heights 
Art Group 
Weekly 
Every Thursday 
Morning 
New Heights St Johns 
Centre Warren Farm 
Road, Kingstanding 
B44 0QN 
Mixed Carers 
Group 
6th, 13th, 
20th, & 
27th Feb 
10 - 12pm 
Asha Hussain 
07713 387324 
...If anyone has any problems contacting the numbers above, please contact the 
Gateway Team on 0121 380 4949—to find out more information...
34 
Group Frequency Venue 
Address 
Type of 
Group 
When Contact 
Carers 
Walking 
Group 
Monthly 
2nd Thursday of 
month 
The Barber Institute, 
University of B’ham, 
Edgbaston, B’ham, B15 
2TS. Car parking 
available at the 
University’s south car 
park on Edgbaston Park 
Rd 
1-3 hrs £3, 3-5 hrs £4 
Meet inside the main 
entrance. 
Mixed Carers 
Walking Group 
13th Feb 
Meet 10.30 
to walk 
10.45 
13th March 
10th April 
8th May 
12th June 
10th July 
14th Aug 
Safia Sawal 
07713 387325 
To see all 
walking group 
dates & venues 
see poster on 
page 7 for 
details 
Parent Link 
Group 
(Carers of 
Children) 
Monthly 
3rd Thursday of 
month 
At The ARC, Moseley 
School, 
Springfield Rd 
Entrance, 
Moseley 
B13 9NN 
Mixed Carers 
Group 
20th Feb 
20th March 
17th April 
15th May 
10—12pm 
Helen Dale 
07713 387323 
Stirchley 
Carers Group 
Monthly 
3rd Thursday of 
month 
Hazelwell Street 
Stirchley 
Birmingham, B30 
2JX 
Mixed Carers 
Group 
20th Feb 
20th March 
17th April 
15th May 
11—1pm 
Janet 
Summers 
07713 385888 
Sutton 
Carers Group 
Monthly 
Last Thursday of 
month 
The Our Place 
Community Hub, 
Farthing Lane, 
Sutton Coldfield, 
B72 1NR 
Mixed Carers 
Group 
27th Feb 
27th March 
24th April 
29th May 
6–8pm 
Mick Brown 
07713 385893 
Kinmos 
Carers Group 
Monthly 
1st Friday of month 
Kinmos Centre 
1 High Street 
Kings Heath 
B14 7AR 
Mixed Carers 
Group 
7th Feb 
7th March 
4th April 
2nd May 
10 – 12pm 
Janet 
Summers 
07713 385888 
Take a Break 
Carers Group 
Monthly 
Last Friday of 
month 
Creative Support 
64 Water Street 
Digbeth 
B3 1HN 
Mixed Carers 
Group 
28th Feb 
28th March 
25th April 
30th May 
1 – 3pm 
Safia Sawal 
07713 387325 
...If anyone has any problems contacting the numbers above, please contact the 
Gateway Team on 0121 380 4949—to find out more information...
35 
32
To Report it Dial: 999, 101, 0800 555 111, or 
36 
To Report a Hate Crime 
West Midlands Police are please to certify that 
Stonham Birmingham Mental Health Carers Support Service 
is an 
Official Third Party Reporting Centre for Hate Crime 
Have you or someone you know been a victim of a hate crime or hate incident? 
Follow us on Twitter - @true_vision_hc 
'Like' Our Facebook page – 
www.facebook.com/acpotruevision 
www.report-it.org.uk 
On this website, you can: 
Find out what hate crimes or hate 
incidents are. 
Find out about the ways you can report 
them. 
Report using the online form. 
Find information about people that can 
help and support you if you have 
been a victim. 
Reporting makes a difference – to you, your 
friends, and your community. By reporting 
hate crime when it happens, you can help stop 
it happening to someone else. You will also 
help the police to better understand the level 
of hate crime in your local area, and improve 
the way they respond to it. 
Hate crimes and incidents come in many 
different forms. It can be because of hatred on 
the grounds of your race, religion, sexual 
orientation, transgender identity or disability. 
Hate crime in any form is wrong. That is why it 
is important that if hate crime happens to you 
or someone you know, that you report it. 
True Vision is here to give you information 
about hate crime or incidents and how to 
report it.
37 
Stonham Carer Support Service 
Unit 3, Holt Court North 
Heneage Street West 
Birmingham Science Park, 
Aston, B7 4AX 
Please use for your 
comments, feedback or 
complaints & return to…

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February information pack.2014

  • 1. 1 | Edition 19 | February 2014 | www.|| EEddiittiioonn 1199 || FFeebbrruuaarryy 22001144 || wwwwww..hhhooommmeeegggrrrooouuuppp...ooorrrggg...uuukkk ||| ||| hhhttttttpppsss::://////bbbhhhaaammmmmmhhhcccaaarrreeerrr...hhhooommmeeegggrrrooouuuppp...ooorrrggg...uuukkk ||| MHCarerService@homegroup.org.uk www.facebook.com/HomeGrouphousing www.twitter.com/homegroup
  • 2. 2 Send your photos, stories & artwork to us at… Stonham Birmingham Mental Health Carers Support Service, Unit 3, Holt Court North, Heneage Street West, Birmingham Science Park, Aston, Birmingham B7 4AX Stonham Carers Support Service would like to ensure that our clients are at the heart of everything we do. If you would like to receive this pack in another format e.g. large print, on tape or in Braille, please contact the Gateway Team on 0121 380 4949, or email MHCarerService@homegroup.org.uk We’d absolutely love to hear from you! Our packs are also available to download at: https://bhammhcarer.homegroup.org.uk 2 Contact Us & Contents of Info Pack 3 PALS Contact Details 4 Creative Support Open Day 5 Positive Mental Health Group 6 T.R.U.S.T. Support Group Poster 7 Stonham Carers Walking Club Dates 8 Information For Carers 9 “Jointly” free ‘APP’ For Carers 10 Legal Advice Clinic B’ham Library 11 Time to Change Event Chinese New Year 12 What Is Hate Crime? 13 Healthy Bites — Change 4 Life 14 BITA Pathways 15 Weekly Benefit Rates 2014 / 2015 16 Activities For Children & Young People 17 The Three Estates Notice Board Info... 18 Birmingham Community Healthcare 19 LGB&T Event — 8th February 20 LGBT Yoga & Pilates / Workshop 21 Age Concern Services 22 Charity Ball—Druids Heath 23 Patient Participation Group Event 24 Northfield Carers Group Poster 25 Longbridge Carers Group Poster 26 Stirchley Carers Group Poster 27 Age UK — Transport & Shopping 28 Action For Children — Family Support 29 Sexual Health — Whittall Street 30 Birmingham Carers Advocacy Service 31 Birmingham Healthy Minds 32 Carers Groups 33 Carers Groups Continued 34 Carers Groups Continued 35 Fire Safety Checks 36 To Report A Hate Crime 37 Carers Feedback Sheet
  • 3. 3 PALS customer relations (Patient Advice & Liaison Service) Can provide information on a range of mental health matters, and liaison with all Trust services Monday to Friday 8am to 8pm Contact 0800 953 0045 Text 07985883509 Email pals@bsmhft.nhs.uk Website: www.bsmhft.nhs.uk Please note that the PALS team is NOT a medical team. If you have an immediate health problem please contact NHS Direct (0845 46 47) or your GP. The Patient Advice and Liaison Service (PALS) Works in partnership with patients and staff to help improve services for our patients. PALS is part of our commitment to give high standards of care and support to everyone who uses our services. As a patient, relative or carer, sometimes you may need to turn to someone for on-the-spot help, advice and support. The service aims to: • advise and support patients, their families and carers • provide information about NHS services and the options available to you • listen to your comments, compliments, concerns, suggestions or queries • help you resolve any problems or concerns you may have, as quickly as possible PALS acts independently when handling patient and family concerns, liaising with staff, managers and, where appropriate, relevant organisations to negotiate immediate or prompt solutions. The service offered by PALS is free, informal, impartial and confidential.
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  • 7. 7 We meet on the 2nd Thursday of the Month, 10.30am - 1.00pm 13th February – The Barber Institute, University of Birmingham, Edgbaston, Birmingham, B15 2TS. Car parking available at the University’s south car park on Edgbaston Park Road 1-3 hours £3, 3-5 hours £4. Meet inside the main entrance. 13th March - Bourneville Village. Bourneville Garden Centre, Maple Road, Bourneville, Birmingham, B30 2AE. Meet in the car park. 10th April – Lightwoods Park, Adkins Lane, Bearwood, Smethwick, B67 5DP. Meet in the public car park near the park entrance and near the Bearwood Bus Station. 8th May – Brueton Park, Warwick Road, Solihull, B91 3HW. Meet in the car park. 12th June – Brookvale Park and Lake, Park Road, Erdington, Birmingham. Meet Park Road entrance. 10th July – Sheldon Country Park, Ragley Drive, Church Road, Sheldon, B26 3TU. Meet in the main entrance car park off Ragley Drive. 14th August – Moseley Bog – Yardley Wood Road, Birmingham. Meet in car park on Windermere Road. 11th September – Sandwell Valley, Salter’s Lane, West Bromwich, B71 4BG. Meet In main car park 9th October – Northfield Eco Centre and Victoria Park , 53 Church Road, Birmingham, B31 2LB. Meet in the car park. 13th November – Gas Street Basin. Meet in the café in the ICC 11th December – German Market. Meet in the café in the ICC Contact Safia Sawal on 07713 387325 Alternatively you can call our Gateway line on 0121 380 4949 if you require any further Information.
  • 8. 8 Information for carers What is a carer? A carer is someone of any age who provides unpaid support to family or friends who could not manage without this help. This could be caring for a relative, partner or friend who is ill, frail, disabled or has mental health or substance misuse problems. Anyone can become a carer; carers come from all walks of life, all cultures and can be of any age. Many feel they are doing what anyone else would in the same situation; looking after their mother, son, or best friend and just getting on with it. Why do carers need support? Carers experience many different caring situations. Despite differing caring roles, all carers share some basic needs. All carers also need services to be able to recognise the individual and changing needs throughout their caring journey. Carers often suffer ill-health due to their caring role. To care safely and maintain their own physical and mental health and well-being, carers need information, support, respect and recognition from the professionals with whom they are in contact. Improved support for the person being cared for can make the carer’s role more manageable. Carers need support to be able to juggle their work and caring roles or to return to work if they have lost employment due to caring. Post-caring, carers may need support to rebuild a life of their own and reconnect with education, work or a social life. With an ageing population, the UK will need more care from families and friends in the future. This is an issue that will touch everyone’s life at some point. Carer support concerns everyone. Peer support Talking about your worries and problems can be a very good way of releasing some of the stress that can build up when you’re a carer. Your family, friends and the medical and social work team can all listen to your concerns. But sometimes it's best to talk to someone who knows exactly what you’re going through, because it's happening to them too. Other carers can offer kindness, sympathy, understanding and advice, and they can make you feel less isolated. How to meet other carers A number of carer’s organisations, such as Carers UK have local groups around the country. Some organisations for specific conditions, such as the MS Society and Macmillan Cancer Support, also have local groups. Macmillan supports more than 900 cancer self-help and support groups across the UK. If the person you care for has a condition or illness for which there's a supportive organisation, check if that organisation has a group in your area. The facilities and services offered can vary from group to group. Your local centre can tell you what's available in your area. These are some of the services you could find at support centres near you: regular meetings where members can get together, make new friends and share interests (these may be at a local centre or at members’ homes) • relaxing treats for carers, such as complementary therapies, for example, reflexology or massage (these may be subsidised) • training sessions with a back care nurse to help you look after the person you care for without damaging your back • professional counselling • social activities Local councils also often support or run independent support groups. Contact Birmingham City Council’s social services department to get details of groups near you. Support for black or ethnic minority carers Many carers find that mixing socially with other people in a similar situation provides them with a welcome break from the stresses and strains of caring and stops them feeling isolated. This can be difficult for black and minority ethnic carers who may face cultural or language barriers when seeking help. There are many groups that specialise in supporting the needs of black carers and carers from ethnic minorities (or carers who look after people who are black or from an ethnic minority). These groups can help you to find services that are better suited to your particular community, culture, diet or faith needs. They can support you, for example, by helping you to find resources in your language if you have difficulty with English. Often these groups offer support in a local area where a specific cultural community is concentrated. However, the National Black Carers and Carers’ Workers Network brings many of these groups together on a national level, and it can sometimes put you in touch with a relevant organisation if there isn't one near you. The network is hosted by the Afiya Trust, which aims to reduce inequality in health and social care provision to black and minority ethnic groups. It also produces guidelines for people working with black and minority ethnic carers. Carer organisations and local authorities employ specialist workers to serve the needs of particular communities within their local area. Crossroads Care has details of local support groups throughout the country as has Carers UK, which also provides interpreters on its free and confidential helpline. The number for the Carers UK helpline is 0808 808 7777. It is open on Wednesday and Thursday from 10am-12pm and 2pm-4pm.
  • 9. 9 Sharing care is easier when you do it Jointly We're launching a new mobile and online app designed by carers, for carers. Jointly is designed to make caring a little easier, less stressful and a lot more organised. Once you’ve invited others into your Jointly circle, co-ordinating tasks becomes as easy as sending a text message. Even if you have no-one to share care with, you can use Jointly’s care organisation tools to help you stay on top of things. Why not take a look and see how Jointly can help you? Do I have to pay for Jointly? You can visit www.jointlyapp.com or download the app for free and access the Jointly video, Jointly user guide and Jointly FAQs in order to find out more about Jointly. Jointly works with circles of care. You can purchase a Jointly circle with an one-off payment of £2.99 either through the Apple or Google Play stores or at www.jointlyapp.com. Once you have purchased a Jointly circle for the person you are looking after you can invite as many people as you want to share the care with you. There is no additional cost for you or the people you invite to join you. Alternatively, you can use Jointly on your own to organise the care around someone. In this case you will still need to buy a Jointly circle. Jointly by Carers UK www.carersuk.org/jointly Jointly is an innovative mobile and online app designed to support carers. It makes your caring a little easier, less stressful and a lot more organised by making communication and coordination between those who share the care as easy as a text message. How does Jointly work? With Jointly you can create a circle of care for the person you are looking after. Once you have set up your Jointly circle you can start using Jointly to organise care. You can use it on your own or you can invite other people to join you and share the care. Jointly works on iPhone, iPad, Android devices and on most modern web browsers (home computers, laptops, smartphones, tablets, etc.) Key features • Simple, intuitive group communication: Communicate with everyone in your Jointly circle at a touch of a button! Simply post a message or upload an image. • Tasks/lists: Keep organised and on top of things by using tasks and task lists. Simply create a task and assign it to any member of your Jointly circle, including yourself, and monitor its status. • Calendar: Create date/time specific events and invite anyone in your circle. You can also use the field provided to invite people outside your Jointly circle. • Profile page: Store useful information about the person you are looking after and have it available to access any time at a click of a button! • Medications: Use Jointly's Medications feature to keep track of current and past medication of the person you are caring for. You can also upload an image to quickly recognise a medicine. A PC/Laptop version is also available from www.jointlyapp.com
  • 10. 10 Birmingham Legal Advice Clinic The Library of Birmingham in partnership with BLAC—Business and Learning, Level 1, Library of Birmingham Guidance: Booking advised. Drop-in sessions also available. Address: Library of Birmingham, Centenary Square, Broad Street, Birmingham B1 2ND The Library of Birmingham, Business and Learning, in partnership with Birmingham Legal Advice Clinic (BLAC) offer free legal advice, from legal professionals, on welfare benefits, consumer law, contract law, housing and debt. The clinic will be held on level 1, Business and Learning every Tuesday . All appointments are available on first come, first served basis as follows: *It is advisable to arrive as early as possible for these drop-in sessions. Telephone 0121 303 6800 to make an appointment. Bookings may be made up to 10 days in advance.
  • 11. 11 James Bagnall Foyer and Rolfe House Foyer accommodate and support 58 young people who are homeless. Sandwell EIS will be hosting a session to help young people understand more about mental health. We will have some quizzes to follow with prizes to reduce stress and anxiety - such as rock climbing event. We will open the event to the local public on the estate and have a stall where they can access and take away information on local services. Tea and cake available to encourage people along. Date and time of event: Thursday 6th February 2014 (All day) Event location: Bagnall street West Bromwich B70 0TP Chinese New Year Celebrate Chinese New Year in Birmingham Sunday 2nd February 2014 Chinese New Year is a festival enjoyed all over the world, and each year is represented by an animal from the Chinese zodiac calendar. The 31st January 2014 marks the year of the horse, and celebrations will be taking place in the Arcadian Centre in the heart of the city on Sunday 2nd February from 12:30pm-5:30pm. There will be FREE entertainment for thousands of visitors including lion dancing, Chinese inspired activities and of course fireworks! To find out more about the festival nearer the time visit the Birmingham Chinese Festival Committee here.
  • 12. 12 12 To report a Hate Crime you should tell your Support Worker or, ring the Gateway Line on 0121 380 4949, Stonham Carer Support Service is a Hate Crime Reporting Centre. You can also ring 999, 101 or 0800 555 111. * See page 37.
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  • 16. 16 Organisations provide sessions to help children or young people with disabilities to enjoy a wealth of activities. Activities can include: • Sport • Dance • Music • Drama • Play • Clubs • Entertainment Uniform Groups, e.g. Scouts, Air Cadets, Girl Guides, Frequently Asked Questions: Is there a charge for events and activities? Sometimes there is a charge for some events and activities. You can contact the organisation directly to find out whether there is a charge or not. Are any of the events or activities suitable for disabled children and young people? Some of them are but we would always recommend that you call ahead to discuss your child’s individual needs to make sure they can be met. Can I book an activity? You will need to contact the organisation to find out whether you can book the activity or not. Children's Information and Advice Service (CIAS) 0121 303 1888 Activities for Children, Families and Young People We can provide information about events, activities and additional support organisations for children, young people and families throughout the year and during school holidays. This includes services for those families with disabled children. We produce the following fact sheets: • Activities for Under Fives • Indoor and outdoor sports and activities • Performing arts including dance and drama groups • Uniform groups – Air Cadets, Boys Brigade, Brownies, Guides and more • Days Out – family fun attractions in and around Birmingham • And many more During the School Holidays During the school holidays and half terms many organisations, libraries, museums and leisure centres put on activities and events for children and families. A booklet, “Fun in Brum”, is produced for all school holidays which lists a wide range of events and activities for children and young people in Birmingham. Holiday Play Schemes are also available.
  • 17. Brilliant Opportunity – FREE Pilates, Freestyle Fitness Yoga and Legs, Bums & Tums, Aerobics or Circuits sessions at Greaves Hall until March 2014 This is a FREE 3 x 1hr weekly programme at Greaves Hall, off Hillmeads Road, Kings Norton, B38 9LX. • Mondays 1:45-2:45pm (Aerobics, Legs, Bums & Tums or Circuits) • Wednesday 5-6pm (Freestyle Fitness Yoga or Pilates) • Fridays 9:30-10:30am (Freestyle Fitness Yoga or Pilates) Freestyle Fitness Yoga (FFY) is a fitness program that incorporates stretch, strength & Yoga postures. You can expect to improve strength and flexibility, seeing the benefits within 8 weeks. You will learn how to understand your body and begin to move more effectively and efficiently, improving posture, self awareness and confidence. FFY differs from traditional Yoga as it concentrates on movement, breathing, transitions from one posture to another and progression. There is no dogma, chanting or use of Sanskrit terms as postures are prescribed from a modern fitness perspective. Pilates is an exercise system that focuses on stretching and strengthening the whole body to improve balance, muscle-strength, flexibility and posture. There’s more to pilates than developing ‘strong abs’ or ‘core strength’. Pilates is suitable for people of all levels of fitness. Pilates can help improve posture, muscle tone and flexibility, core strength and joint mobility, as well as relieve stress and tension. Practitioners say it’s a more gentle way of raising your activity levels, especially if you have poor mobility, aches and pains or an injury. Circuits/Aerobics/Legs, Bums and Tums - Circuit training is an efficient and challenging form of conditioning that develops strength, endurance, flexibility and coordination all in one exercise session. It is one of the few forms of fitness training that has been shown to effectively develop both strength and cardiovascular fitness in the same exercise session. The term ‘circuit training’ describes the way a workout is structured rather than the type of exercise performed. It typically consists of a series of exercises or stations completed in succession with minimal rest in between. Circuit routines allow the instructor to create an endless number of workouts and add variety to routine training programs. Aerobic sessions like Legs, Bums and Tums target these problem areas. You can attend any of the sessions. You do not need to book. You do not need any equipment as Yoga/Pilates mats are provided. Just wear comfortable clothes. Yoga and Pilates is done barefoot, but wear trainers for Aerobics, Legs, Bums and Tums and Circuits. These sessions are suitable for all – you do as much or as little as you can. If you need to bring babies/small children to the daytime sessions (Monday and Friday) that’s fine. You will need to supervise them yourself though so bring toys, drink etc. Older children accompanied by parents and teenagers are welcome at the Wednesday session and in the school holidays etc. 17
  • 18. 18 Listening to Carers We want to provide a service that meets the needs of carers in Birmingham. During Carers Week 2011 we actively engaged with carers to find out what was important to them. We will now use these views to shape the service we provide for carers. Carer Groups within BCHC Our Carers Support Team facilitate several Carer Groups which include external carers. These include: • Acocks Green • Hall Green • Maypole • Quinton • Parent Link • Cofton • Carers Walking Group In addition to this there is the Intrathecal Baclofen User Forum within the Rehabilitation Directorate which is made up predominantly of Carers. There is also the Kingswood Carers Group within our Learning Disabilities Division. • Carers are also represented at PIAG which is organisation wide but isn’t solely a carers group. Other Useful Links • BCHC Customer Service (formerly PALS) • BCHC Patient Information Service (part of patient experience • The Birmingham Carers Centre • The Carers Network • Carers UK • Crossroads • Carers Emergency Response Service • The Princes Trust for Carers • Age UK • Adults and Communities (Birmingham City Council). Who would care if you didn’t? Do you provide unpaid care for someone who is a relative, friend or neighbour who has a long term illness disability, mental health problem or frailty due to age? If so, we may be able to help. The Carers Support Team is part of the Patient Experience Team within the Birmingham Community Healthcare Trust (BCHC). The team focuses on improving the support and advice available for carers in the communities of the south and west of Birmingham and any BCHC member of staff. Who can use our service? • A carer living in the south, central or west of the city (carers from the north and east of the city will receive a service if they or their cared for are using our services or they are a member of our staff) • A carer who is using our services • A carer who is looking after someone who uses our services • Any member of our staff who is a carer. Our aims are to: • Offer a wide range of services aimed at providing on-going support and advice to carers in order to help them cope with the stress of caring for someone on an ongoing basis • Provide information, advice and support enabling carers to make informed choices to improve their physical and mental well being. This can contribute to carers receiving improved access to services and reduce social isolation • Actively identify carers at an early stage of their caring role • Provide information and advice tailored to the carer’s particular circumstances • Act as a link between carers and those who provide services • Support carers to relieve social isolation and promote health and well-being • Signpost carers to other relevant services • We support several carers groups across Birmingham. Birmingham Community Healthcare Trust Headquarters 3 Priestley Wharf, Holt Street, Birmingham Science Park, Aston, Birmingham B7 4BN Tel: 0121 466 7000
  • 19. 19 Saturday 8th February 2014 10am—3.30pm Birmingham LGBT 38 / 40 Holloway Circus Birmingham B1 1EQ The National LGB&T Partnership invites you to join the discussion on what is important to you in LGB&T health! You will be able to hear about changes and developments related to health that affect you, and LGB&T communities. In Birmingham, we will be looking at issues faced by and the needs of old(er) LGB&T people. Paul Devlin, CEO of Health Watch Birmingham, and Iain Ledgerwood of Age UK Birmingham, will be speaking. There will also be workshops on old(er) LGB&T people and housing and the issues facing old(er) LGB&T people. The Government Equalities Office will also be hosting a session asking LGB&T people their perspective on prioritising issues facing the communities.
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  • 21. 21 Age Concern - Birmingham, Central Advice and Information • We offer a wide range of advice, information and support on financial matters: • Welfare benefits such as Income Support, Social Fund, Attendance • Allowance, Incapacity Benefit, Disability Living Allowance, and NHS • costs • Reviews and appeals procedures for welfare benefits • Council Tax payments • Debt counselling, liaison with Bailiffs, advice on County Court procedures and individual support. • Fuel bills and other household bills, including assistance with debt or arrears problems. • Grants from local and national Charitable Trusts to individuals to help with expenses such as home repairs or medical costs. • We can help with advice on a range of needs and enquiries • Age Concern Factsheets and help with where to find a variety of information • Counselling and support for carers • Support for people in cases of abuse of older people • Advice on home energy. • Befriending and counselling schemes to provide long term practical and emotional support. • Assistance available from Social Services and other agencies, eg. home care Respite care or holidays • Housing and/or repairs • Residential and nursing home charging procedures • Transport and equipment for people with disabilities. • Legal advice and will writing service 0121 236 2197
  • 22. 22 Press Release Bells Farm Community Centre, based at Bells Farm House in Druids Heath are planning a “Charity Ball”. The event is being organised by volunteers, who have formed a fundraising committee in order to highlight domestic abuse. Proceeds raised will help start launch a training course to help and support victims. The course will be part of a new domestic violence campaign called 'One Step at a Time' and has been written specifically for The Spearhead Trust who have been the custodians of Bells Farm House for many years. The Trust have a family support service who specialize in domestic abuse amongst many other vital services, and have been pivotal in the education, growth, wellbeing and healing of many families who live on the Druids Heath estate and its surrounding areas. The Venue for the ball is Kings Norton Golf Club and will take place on 1st March 2014. On the night their will be a three course meal, music, entertainment and company! There will also be a raffle and silent auction. All you need to do is make a space in your diary, dress to impress, practise your best moves and know that you will be helping to make a real difference to someone's life. Tickets for the Charity Ball are on sale now and are priced at £30 per ticket. Ticket includes 3 course meal and entertainment.
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  • 27. Transport & shopping Telephone: 0121 437 0033 Email: contactus@ageukbirmingham.org.uk Garden Scheme Available in Oscott, Perry Barr and Sutton Four Oaks ward. The Garden Scheme is a one off service to bring overgrown gardens to manageable state. This usually involves mowing very long grass and trimming back hedges. The work might be a total clear up or it might be alteration to make the garden easier to manage in the future. This also provides greater security as unkempt gardens have been found to attract unwelcome visitors. 27 Perry Barr Office Transport We run a door-to-door service and escort to hospital and GP appointments. Charges apply, please contact us for details. Shopping We can provide either escort to and from shops or we can shop on your behalf.
  • 28. 28 The Ladywood Centre 2-4 Guild Close (off Ledsam St) Ladywood Birmingham B16 8EL 0121 456 5010 Family support All families need help at critical moments. We support children and families with the most difficult problems and are the largest provider of family support services in the UK. Families under stress are often trapped in a difficult situation - on their own with little money and no confidence. This can put children at risk. Our long-term approach - supporting and challenging families - gives families opportunities to turn things around together. We help: • children who are neglected or abused • children whose parents are separating • children having difficulties at school • children returning to live at home • young people with caring responsibilites • families whose tenancy is at risk because of anti-social behaviour • families at risk of breakdown Our children's and family centres give parenting advice, a safe space for families to play and the chance to learn new skills, subjects and information. The centres also help practically, with things like debt and housing difficulties, and offer self-help or family therapy for problems such as sexual abuse, domestic violence and anti-social behaviour.
  • 29. 29 OPENING TIMES & HOW TO FIND US... SELF REFERRAL You do not need to be referred by your GP to use our services, OUR SERVICES ARE CONFIDENTIAL We do not use your name on any of our records. On registration with us, our system will allocate a seven digit unique number to you that we shall use to label your test specimens. We use a secure electronic system that is only available to a limited number of staff at UHB. Access to our data is heavily monitored by sophisticated security systems. You can even choose for us not to send a summary of your clinic visit to your GP when booking an appointment. Under exceptional circumstances, we may need to share some of your results with other GUM clinics. In those cases, we will always inform you in advance. WHO SHOULD ATTEND OUR CLINICS? Sexually transmitted infections (STIs) are common in the UK. The majority of STIs do not cause any symptoms and therefore it is important to be tested for STIs. More than 90% of patients attending our clinics want peace of mind after having had unprotected sex some time in their life. Our advice is that anyone should be tested for an STI after unprotected sex, even if they don't have any symptoms. You should attend our clinic urgently if your partner has informed you that they have been diagnosed with an STI.
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  • 31. 31 Help with depression and anxiety—Birmingham Healthy Minds Help with depression and anxiety—Birmingham Healthy Minds Birmingham Healthy Minds is an NHS primary care psychological therapies service that works closely with Birmingham GPs. BHM offers advice, information and brief psychological talking therapies for people aged 16 and over, who are often feeling anxious, low in mood or depressed. How do I know if Birmingham Healthy Minds is right for me? Can you identify with the following thoughts or feelings, persistently over the last two weeks? • Feeling low and unhappy for much of the time. • Unable to control feelings of anxiety or panic. • Feeling stressed in general and not sure how to cope. • Worried about changes in your thoughts and behaviour. If so, our service may be able to help. You can refer yourself by calling our service on 0121 301 2525. We will be able to answer your call between 9.30am and 4.30pm, Monday to Friday. Please be patient as telephone lines can become very busy due to high demand on our service. *You can also text 'BHM' to 60777 and we will call you back.* Alternatively, your GP can refer you to us by sending us your details and you can ask your GP to notify us of any special requirements in accessing our service, for example if English is not your first language and you require an interpreter.
  • 32. 32 Group Frequency Venue Address Type of Group When Contact Library Carers Group Monthly 2nd Monday of month Springhill Library, Springhill, Hockley, Birmingham, B18 7BH Mixed Carers Reading & Social Group 10th Feb 10th March 14th April 2 – 4pm Safia Sawal 07713 387325 Acocks Green & South B’ham District Carers Group Monthly 1st Tuesday of month South Yardley Library, Yardley Rd Birmingham B25 8LT Mixed Carers Group 4th Feb 4th March 1st April 12.30—3.30 Phyllis Proctar & Eileen Skidmore admiral1805@blue yonder.co.uk or 0121 624 6770 Computer Group The Our Place Community Hub, Farthing Lane, Sutton Coldfield, B72 1NR Mixed Carers Group Ward End Library Group Monthly 4th Tuesday of month Ward End Library Westwood Heath Rd Ward End B8 2HF Mixed Carers Group Group looking for new members, all ability ranges welcome. Please register your interest by calling 0121 380 4949 25th Feb 25th March 22nd April 11—1pm Mick Brown 07713 385893 Phoenix Centre Carers Group Weekly every Wednesday Phoenix Centre, Harrison Road, (off Erdington High Street) Erdington Mixed Carers Group 5th, 12th, 19th & 26th Feb 11 - 1pm Mick Brown 07713 385893 Small Heath Carers Group Monthly 1st Wednesday of month Small Heath Health Centre 42 Chapman Rd Small heath B10 0PG Mixed Carers Group 5th Feb 5th March 2nd April 7th May 2 – 4pm Safia Sawal 07713 387325 Women Carer Creativity Group Monthly 1st Wednesday of month 8 Heathfield Rd, Kings Heath, B14 7DB 0121 464 6717 Women's Art Group 5th Feb 5th March 2nd April 7pm—9pm Janet Summers 07713 385888 Chinese Carers group Monthly 2nd Wednesday of month Chinese Community Centre 99 Bradford road Digbeth B12 0NS Chinese Carers Only 12th Feb 12th March 9th April 10.30-12.30 Safia Sawal 07713 387325 ...If anyone has any problems contacting the numbers above, please contact the Gateway Team on 0121 380 4949—to find out more information...
  • 33. 33 Group Frequency Venue Address Type of Group When Contact Northfield Carers Group Monthly 1st Wednesdays of month Creative Support, 88 Bristol Road South, Northfield, B31 2NS Mixed Carers Group 5th Feb 5th March 2nd April 2—3.30pm Janet Summers 07713 385888 Longbridge Carers Group Fortnightly Alternate Wednesdays Longbridge Health & Community Centre, 10 Park Way, Rednal, B45 Mixed Carers Group 12th & 26th Feb 9th & 23rd April 11 -1pm Janet Summers 07713 385888 Quinton Carers Group Monthly 2nd Wednesday of month Quinton Health Centre Mixed Carers Group 12th Feb 12th March 9th April 14th May 9.30-12pm Helen Dale 07713 387323 Carer for Carers Group Monthly 3rd Wednesday of month Zinnia Centre 100 Showell Green Lane Sparkhill B11 4HL Mixed Carers Group 19th Feb 19th March 16th April 21st May 1 – 3pm Safia Sawal 07713 387325 Newbridge House In-patient Carers Group Monthly Daytime & Evening Last Wednesday of month Newbridge House 130 Hob Moor Road, Small Heath, Birmingham, B10 9JH Carers with Patients in Hospital 26th Feb 26th March 30th April 28th May 2 – 4pm 6 –8pm Mick Brown 07713 385893 Maypole Carers Group Monthly Last Wednesday of month Residents Common Room, Bradshaw Cl. Housing Complex, Maypole B14 5NW Mixed Carers Group 26th Feb 26th March 30th April 10.30-12.30 Safia Sawal 07713 387325 Stechford Carers Group Monthly 2nd Thursday of month The Stechford Club 7 Victoria Road, Stechford Mixed Carers Group 13th Feb 13th March 10th April 7 - 9pm Mick Brown 07713 385893 New Heights Art Group Weekly Every Thursday Morning New Heights St Johns Centre Warren Farm Road, Kingstanding B44 0QN Mixed Carers Group 6th, 13th, 20th, & 27th Feb 10 - 12pm Asha Hussain 07713 387324 ...If anyone has any problems contacting the numbers above, please contact the Gateway Team on 0121 380 4949—to find out more information...
  • 34. 34 Group Frequency Venue Address Type of Group When Contact Carers Walking Group Monthly 2nd Thursday of month The Barber Institute, University of B’ham, Edgbaston, B’ham, B15 2TS. Car parking available at the University’s south car park on Edgbaston Park Rd 1-3 hrs £3, 3-5 hrs £4 Meet inside the main entrance. Mixed Carers Walking Group 13th Feb Meet 10.30 to walk 10.45 13th March 10th April 8th May 12th June 10th July 14th Aug Safia Sawal 07713 387325 To see all walking group dates & venues see poster on page 7 for details Parent Link Group (Carers of Children) Monthly 3rd Thursday of month At The ARC, Moseley School, Springfield Rd Entrance, Moseley B13 9NN Mixed Carers Group 20th Feb 20th March 17th April 15th May 10—12pm Helen Dale 07713 387323 Stirchley Carers Group Monthly 3rd Thursday of month Hazelwell Street Stirchley Birmingham, B30 2JX Mixed Carers Group 20th Feb 20th March 17th April 15th May 11—1pm Janet Summers 07713 385888 Sutton Carers Group Monthly Last Thursday of month The Our Place Community Hub, Farthing Lane, Sutton Coldfield, B72 1NR Mixed Carers Group 27th Feb 27th March 24th April 29th May 6–8pm Mick Brown 07713 385893 Kinmos Carers Group Monthly 1st Friday of month Kinmos Centre 1 High Street Kings Heath B14 7AR Mixed Carers Group 7th Feb 7th March 4th April 2nd May 10 – 12pm Janet Summers 07713 385888 Take a Break Carers Group Monthly Last Friday of month Creative Support 64 Water Street Digbeth B3 1HN Mixed Carers Group 28th Feb 28th March 25th April 30th May 1 – 3pm Safia Sawal 07713 387325 ...If anyone has any problems contacting the numbers above, please contact the Gateway Team on 0121 380 4949—to find out more information...
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  • 36. To Report it Dial: 999, 101, 0800 555 111, or 36 To Report a Hate Crime West Midlands Police are please to certify that Stonham Birmingham Mental Health Carers Support Service is an Official Third Party Reporting Centre for Hate Crime Have you or someone you know been a victim of a hate crime or hate incident? Follow us on Twitter - @true_vision_hc 'Like' Our Facebook page – www.facebook.com/acpotruevision www.report-it.org.uk On this website, you can: Find out what hate crimes or hate incidents are. Find out about the ways you can report them. Report using the online form. Find information about people that can help and support you if you have been a victim. Reporting makes a difference – to you, your friends, and your community. By reporting hate crime when it happens, you can help stop it happening to someone else. You will also help the police to better understand the level of hate crime in your local area, and improve the way they respond to it. Hate crimes and incidents come in many different forms. It can be because of hatred on the grounds of your race, religion, sexual orientation, transgender identity or disability. Hate crime in any form is wrong. That is why it is important that if hate crime happens to you or someone you know, that you report it. True Vision is here to give you information about hate crime or incidents and how to report it.
  • 37. 37 Stonham Carer Support Service Unit 3, Holt Court North Heneage Street West Birmingham Science Park, Aston, B7 4AX Please use for your comments, feedback or complaints & return to…