SlideShare a Scribd company logo
A short story of a feature update
to be released ~3 months from now
Decision Making in the
current context
Fixing Goals
Breaking down the goals
What are the metrics for these customer segments
which will be affected.
KPI1, KPI2, KPI3
Who are the customer segments we are targeting
Spenders/Non-Spenders , New Installs/D7 folks/D28+ folks
Brainstorming
w.r.t fixed goals
Collect as many relevant ideas/hypotheses
as possible without passing judgement
Research
Competitor Analysis, Look Alike/Cross
Pollination research by PM/Design
Secondary Research
Existing Qualitative / Anecdotal evidence
Quantitative Insights from existing data
sources
Primary Research
User Studies/Customer Interviews
Collecting 2 cents
from people on the floor
Inside the team Product Design JAM
QA + Engineering +
Design + Analysts + Community
Cross project individuals/SMEs
interested in providing their 2 cents
Coming up with
Top possible feature designs
For each Feature
Representation
Mapping the user journey
for each customer segment
Impact Estimation of each feature broken
down by phases of customer journey
Rough Engineering estimations
Primary Goals of the feature
Present Top 3 options to
executive
Features Locked for the update
Foundation Phase
Development Phase Begins
Sprint Cycles Pre-release preparation
Limited Release
Post Release War Room
Next Roadmap Item -->
Further decisions based on limited release
performance
Stability Monitoring
Measuring performance of launched feature
for target customers segments (KPIs) as well
as aggregate impact to find adverse effects
on other segments
Optimization of levers associated with feature
/ Experimentation
Community & Review feedback
Contingency Plans
execution if needed
Hot Fix
Switch off Server Controlled Feature if required
Plan for next update in combination with feedback
from current release
Gradual to full roll out in case all goes well
Release date or scope movement
based on progress made.
Rituals
Backlog Grooming
Sub Tasks
T Shirt Sizing
Sprint Planning
Daily Scrum
Mid Sprint Review
Sprint Retrospect & Demo
Sprint 0
Technical Investigations & Research
High level Epics/Stories created at higher level
for the backlog
PM & Design detail out User Acceptance
Criteria for the Stories.Objective is to
minimize change in requirements caused by
PM & Design
Creating Stories for telemetry capture. Ideas
for telemetry sourced from team through a
telemetry JAM apart from PM/Design
research
Situation would have changed from the time
we created the roadmap or from the last quarter
when the the update plan was revised
Iterate on feedback from execs
am
uldotexe

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Feature Release Journey

  • 1. A short story of a feature update to be released ~3 months from now Decision Making in the current context Fixing Goals Breaking down the goals What are the metrics for these customer segments which will be affected. KPI1, KPI2, KPI3 Who are the customer segments we are targeting Spenders/Non-Spenders , New Installs/D7 folks/D28+ folks Brainstorming w.r.t fixed goals Collect as many relevant ideas/hypotheses as possible without passing judgement Research Competitor Analysis, Look Alike/Cross Pollination research by PM/Design Secondary Research Existing Qualitative / Anecdotal evidence Quantitative Insights from existing data sources Primary Research User Studies/Customer Interviews Collecting 2 cents from people on the floor Inside the team Product Design JAM QA + Engineering + Design + Analysts + Community Cross project individuals/SMEs interested in providing their 2 cents Coming up with Top possible feature designs For each Feature Representation Mapping the user journey for each customer segment Impact Estimation of each feature broken down by phases of customer journey Rough Engineering estimations Primary Goals of the feature Present Top 3 options to executive Features Locked for the update Foundation Phase Development Phase Begins Sprint Cycles Pre-release preparation Limited Release Post Release War Room Next Roadmap Item --> Further decisions based on limited release performance Stability Monitoring Measuring performance of launched feature for target customers segments (KPIs) as well as aggregate impact to find adverse effects on other segments Optimization of levers associated with feature / Experimentation Community & Review feedback Contingency Plans execution if needed Hot Fix Switch off Server Controlled Feature if required Plan for next update in combination with feedback from current release Gradual to full roll out in case all goes well Release date or scope movement based on progress made. Rituals Backlog Grooming Sub Tasks T Shirt Sizing Sprint Planning Daily Scrum Mid Sprint Review Sprint Retrospect & Demo Sprint 0 Technical Investigations & Research High level Epics/Stories created at higher level for the backlog PM & Design detail out User Acceptance Criteria for the Stories.Objective is to minimize change in requirements caused by PM & Design Creating Stories for telemetry capture. Ideas for telemetry sourced from team through a telemetry JAM apart from PM/Design research Situation would have changed from the time we created the roadmap or from the last quarter when the the update plan was revised Iterate on feedback from execs am uldotexe