With the proliferation of online video, it is important to understand the legal requirements for captioning your digital content. The 21st Century Communications and Video Accessibility Act (CVAA) requires that any online video programming that previously appeared on television with captions must be captioned when it is put online. Starting in January of 2016, the FCC will require that online video clips from full-length programming must also be captioned when posted online. In 2017, the same requirements will extend to montage or mashup clips.
This webinar, presented by Peter Bothe, the Director of Operations at Time Warner Cable SportsNet, and Maria Browne, a partner and attorney at Davis Wright Tremaine LLP, will explore the legal landscape of closed captioning online video content. Peter Bothe will discuss his approach to accessibility and closed captioning, then Maria Browne will cover the legal requirements for captioning online video clips and full-length video programming.
This webinar will cover:
FCC requirements for captioning video clips by Jan 2016
Strategies for approaching accessibility for streaming media
Solutions for captioning video clips and full-length content
The legal landscape of the CVAA
Pertinent lawsuits
Deadlines for CVAA and FCC closed captioning compliance
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
FCC Closed Captioning Requirements: How Some Networks Are Staying Ahead of the Curve
1. 1
FCC Closed Captioning Requirements:
How Some Networks Are Staying
Ahead of the Curve
www.3playmedia.com
twitter: @3playmedia
Type questions in the window during the presentation
This presentation is being recorded and will be available for replay
To view live captions, please click the link in the chat window
Peter Bothe
Director of Operations
Time Warner Cable SportsNet
Maria Browne
Partner
Davis Wright Tremaine LLP
Lily Bond (Moderator)
Marketing Manager
lily@3playmedia.com
2. WHO IS TIME WARNER CABLE SPORTS?
Partnered with Dodgers, Lakers, Galaxy, Sparks, WCC, and Mountain West
Pre-Game, Half-Time, Post-Game Coverage of Team Partners
Nightly Live Studio Shows and Docu-Reality Original Programming
First Spanish-Language RSN in U.S.
3. TWCS CAPTIONING STRATEGY
• Viewers want to consume content on their own terms
• Traditional viewing paradigm is shifting
• Captioning content critical to supporting the shift
• FCC Compliance (while mandatory) is ancillary benefit
4. TWCS CAPTIONING STRATEGY
• Current Approach:
• Live caption all games and shoulder programming
• Offline caption all Original Programming (3Play)
• All Acquired/Licensed Programming delivered with
captioning
5. TWCS CAPTIONING STRATEGY
• Web and User-Authenticated Streaming and VOD Strategy
• TWCS has atypical compliance deadline (10/1/16)
• Updating Media Player on Site/App to support real-time and
offline captioning
• Developing automated workflow for publishing captioning
files for short form content across all platforms
• Integrate 3Play and Media Asset Management
• Automation has inherent operational advantages
• Removes human error
6. Accessibility of
Online Video Programming
and Emergency Information
December 9, 2015
Prepared by: Maria Browne mariabrowne@dwt.com
7. Overview – What We’ll Cover
Closed captioning requirements for Internet protocol (IP)
delivered video programming required by 21st Century
Communications and Video Accessibility Act (CVAA), including
clips, with some TV background
Possible online video description requirements
Online emergency information requirements
9. IP-Delivered Video Captioning
What’s covered?
Full length programs, once exhibited with captions on TV in U.S.
whether required by FCC rules or voluntarily, must be captioned
when distributed via IP
– “Full length video programming” includes a full-length program when it is
distributed via IP, as well as a full-length program that is posted online in
its entirety in multiple segments for easy viewings
Starting Jan. 1, 2016, IP-delivered clips from programming with
captions on TV in U.S. if posted on websites or apps by entity
that distributed on TV with captions (programmers/distributors)
– Clips are “excerpts of full-length video programming” – 10 sec or 10 min
– Third party websites subject of further FCC rulemaking
10. TV Caption Refresh – FCC Rules
Unless channel or specific program is
exempt, must close caption:
100% of English- and Spanish-
language “new” programming
– For analog, “new” is programming first
published/exhibited on or after 1/1/98
– For digital, it is programming first aired
on or after 7/1/02
Also, 75% English- and Spanish-
language “pre-rule” programming
– For analog, pre-rule is before 1/1/98
– For digital, pre-rule is before 7/1/02
11. TV Exemptions
Channel-specific:
Annual channel revenue less than $3 million
Captioning costs in excess of 2% gross revenue
New networks first four years of channel operation
Program/content-specific:
Programming over which distributor has no control (e.g., must-carry broadcast,
public access, etc.)
Late night (2 to 6 a.m. local time)
Interstitials, promos, and PSAs 10 minutes or less in duration
Primarily textual and non-vocal musical
Foreign language other than Spanish
12. IP-Delivered Video Captioning
Who’s covered by IP Captioning Rules?
Video Programming Distributor (VPD): Entity that makes
programming available to end user over IP
Video Programming Owner (VPO): Entity producing and/or
licensing programming to VPD
– Or, acts as the VPD and has right to license (website)
IP rules do not apply if programming on “traditional managed”
service is delivered via IP – rather, the rules for TV captioning
apply
13. IP Video Compliance Obligations
VPOs must deliver covered program files with captions to VPDs
VPDs must use good faith to ensure covered programs captioned, and
Render or pass through captions to end user
Ensure required apps, plugins or software pass through or render
and meet presentation specs
Both:
Must agree on ongoing “certification” mechanism
– Can be via affiliate website
All:
Captioning must be same quality as on traditional TV with respect to
completeness, placement, accuracy and timing
14. FCC Captioning Quality Standards Extend to IP
Four standards designed to ensure captioning quality
replicates the auditory experience of TV programming
– Accuracy – must reflect dialogue, music, and other sounds,
and identify all speakers, all with proper grammar/punctuation
– Synchronicity – video and audio content must match up
– Completeness – must run from beginning to end of program
– Placement – may not to block other visual content on screen,
such as faces, text, graphics, etc.
* No quantitative metrics, and application of all four differs based
on whether program is prerecorded, near-live or live
15. ADA and State Law Overlap
DOJ says Netflix must caption – Federal District Court in Mass
denies motion to dismiss (2012)
Ninth Circuit ruled that a claim for violation of California’s
Unruh Act (one of the state’s ADA Title III-corollary statutes)
required intentional, willful, affirmative discriminatory action
by a public accommodation to prevail (did not raise ADA claim)
16. IP Captioning Effective Dates
Newly aired full length content must be captioned
Archival full length programming (i.e., already in the video programming distributor's or
provider’s library before it is shown on television with captions) must be captioned:
– 45 days after shown on television with captions on or after March 30, 2014 and before March 30, 2015
– 30 days after shown on television with captions on or after March 30, 2015 and before March 30, 2016
– 15 days after shown on television with captions on or after March 30, 2016
IP Video Clips
– Newly posted “straight lift” IP video clips (January 1, 2016)
– Newly posted clip “montages” or compilations of “straight lift” clips (January 1, 2017)
– Newly posted clips of a time-sensitive nature – live or near-live programming – but with 8- or 12-hour grace period (July
1, 2017)
– Does not apply to IP video clips in VPDs’ online libraries prior to above dates
– Also does not apply to clips posted on third-party websites or apps
17. Enhanced Functionality: Apps and Equipment
IP video applications, plug-ins and devices “offered” or upgraded
after Jan. 1, 2014 by video programmer distributors (VPDs) must
implement the enhanced captioning technical capabilities set forth in
FCC rule 79.103(c) for presentation, character color, opacity, size,
font and edge attributes, background color and opacity, window
color, preview and setting retention
– “Offered” is preinstalled or required to download
ANY equipment used to receive or play back programming used with
screens that are 13” or larger (desk and lap tops) must implement
enhanced functionality if technically feasible – SMPTE-Timed Text
format is safe harbor
Equipment used to receive or play black programming with screens
less than 13” (tablets and phones) have achievability defense
19. Video Description
Video description is the aural description of visual elements on
screen
Television is limited to top providers and 50 hours quarterly
No video description requirement for IP Video yet
– FCC reported to Congress
– However, FCC recently released rules requiring description for IP
emergency information in its Second Screens Order
20. Video Description on TV
… FCC issued Further NPRM April 2013 asking:
– Whether an MVPD must meet its description SAS pass-through obligation
when it permits subscribers to access linear video programming via apps
or plug-ins on tablets, laptops, PCs, smartphones or other similar
devices? Should manufacturers have any obligation? Or both?
– If so, how does the technical capacity exception apply?
– Should FCC mandate a particular tag for video description stream?
– Should FCC mandate customer support such as dedicated accessible
online chat for SAP issues and posting/filing of contact information to
address concerns?
22. What is “Emergency Information?”
“Emergency Information” includes critical details (news/crawls)
about an emergency and how to respond
– Includes areas impacted by emergency, evacuation orders/routes,
approved shelters, how to secure property, road closures and relief
assistance
– Also includes immediate weather, school closings and bus scheduling,
power outages and explosions
Primarily in area(s) where emergency is occurring but not
limited to local area (also evacuation area, e.g.)
23. Description of Emergency Info Online
New rules requiring MVPDs to pass through aural description of visually
displayed emergency information on “second screens” – such as tablets,
laptops, or smartphones – via a secondary audio stream when linear
programming from a multichannel video programming distributor (MVPD) is
viewed via that MVPD’s network via app
– In 2013, FCC adopted rules to require that visual emergency information shown
during non-newscast television programming, such as in an on-screen crawl, is also
available to individuals who are blind or visually impaired through an aural
presentation on a secondary audio stream (“SAP”).
Manufacturers of covered devices, such as tablets, phones and laptops,
must also provide mechanism comparable to a button, key or icon for
accessing the SAP
Effective July 2017
FNPRM asks should: emergency information should be prioritized/definition
of emergency be changed/MVPD navigation devices include SAP button/key
equivalent
25. Q&A
25
Maria Browne, Partner
Davis Wright Tremaine LLP
mariabrowne@dwt.com
(202)973-4281
Peter Bothe
Director of Operations
Time Warner Cable SportsNet
Lily Bond, Marketing Manager
3Play Media
lily@3playmedia.com
(617)764-5189 x119
Captioning for Broadcast, Media +
Entertainment
• www.3playmedia.com/solutions/entertainmen
t
Video Clip Captioner
• www.3playmedia.com/services-
features/tools/video-clip-captioner/
CVAA Online Captioning Requirements
• Info.3playmedia.com/wp-cvaa.html
FCC Closed Captioning Requirements
• http://info.3playmedia.com/wp-fcc.html
RESOURCES
Editor's Notes
“Time-sensitive” grace period is measured from the conclusion of the initial television transmission .
In addition, the new rule does not apply to video clips posted online with an audio track that is substantially different from the audio track that accompanied the same video when it was aired on television.
Exemptions apply “per channel”
Revenue based exemptions per channel
FCC has said digital feed of analog channel not new for purpose of annual revenue
Also, economically burden waivers - purpose was to “address problems of small providers” where “economic burden”
Calculated for each channel individually based on revenue received in the preceding calendar year from all sources related to the programming on that channel
Includes network compensation and barter
Whether a multicast digital stream is a separate channel is open issue
Most entities seeking waiver are single program producers not eligible for the revenue based exemption
21st Century Communications and Video Accessibility Act of 2010 (CVAA)
Title II Amends 47 U.S.C. § 713
Directs FCC to adopt rules requiring provision of closed captioning on video programming
Delivered using Internet protocol (IP) and
Shown previously on TV with captions
FCC Rule § 79.4 adopted January 2012
VPD does not include ISPs, except where it is making programming available on its own website
VPD does not apply to traditional managed services: a service through which an MVPD offers multiple channels of video programming, including IP-based video offerings (79.1 applies)
VPOs and VPDs must agree upon mechanism (process, method or system) to determine whether programming has been shown on TV with captions. May seek FCC approval for proposed mechanisms. May use certification if:
Certification contains clear & concise explanation for why captioning is not required
VPD must be able to produce certification to the Commission – should retain for 1 year after ceases providing programming over IP delivery
Unlike kidvid or TV captioning, if certification is used, parties can agree on periods for updates other than quarterly
Accuracy: captions must reflect all dialogue, in the language spoken on the audio track, as well as the audio track’s other sounds and music, to the fullest extent possible, and must identify all speakers.
This means all words in the order spoken, without paraphrasing or substituting words for proper names and places.
Paraphrasing may be acceptable if time does not permit providing verbatim captions, such as when there is a time lag in live programming.
Slang, errors, and idioms must be captured, and even “false starts” and “placeholders” (e.g., “uh,” “um,” etc.) must be included if needed to fully understand the program.
No editing is permitted between the audio and captioning to “tone down” language objectionable to the programmer (except to avoid obscene or (for broadcasters, one supposes) indecent material).
All spelling must be accurate (including homophones, i.e., “there,” “their” and “they’re”).
Punctuation and capitalization must be included to the extent necessary to understand the program, and/or to reflect natural linguistic breaks, dialog flow, and proper tense.
Type must be legible, including spacing between words to ensure readability.
If there is more than one speaker onscreen, identifying speakers means the captioning placement must reflect who is speaking, and speakers off-screen must be identified to the extent viewers hearing the audio can identify them.
This also includes indicating music when present, even if instrumental, all lyrics when provided on the audio track, and all sound effects and audience reactions.
It also requires accurate representation of numbers and currency figures.
Synchronicity: captions must coincide with the corresponding dialogue/sounds to the fullest extent possible while appearing at a speed that can be read by viewers.
Captions should begin to appear when the corresponding speech or sound begins, and should end approximately when the speech/sound ends.
At the same time, words must be displayed at a speed that can be read.
Captions may not lag behind the spoken word, and spoken words may not lag behind captions.
Program Completeness: captions must run from the beginning to the end of the program, to the fullest extent possible.
Placement: captions may not cover important on-screen information, such as character faces, or text, graphics, or other information essential to understanding or accessing program content.
Also requires text to be sized appropriately for legibility.
Captions also may not run off the edge of the video screen.
Archival content: Programming already in the VPD’s library before being shown on TV
No requirement for such programming to contain captions when delivered via IP for 2 years, even if shown on TV with captions during this period
After 2 years, VPD must update its archived program files to enable the rendering or pass through of captions on such programming within 45 days of the program being shown on TV with captions
After 3 years, 30 days to show programs with captions
After 4 years, 15 days to show programs with captions
NPRM considering whether to extend to access linear video programming that contains emergency information via tablets, laptops, personal computers, smartphones, or similar devices
NPRM considering whether to extend to access linear video programming that contains emergency information via tablets, laptops, personal computers, smartphones, or similar devices
Includes information about non-impacted areas that shelter displaced individuals, such as in case of hurricanes
Certain matters of national concern may be locally significant